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Old 04-20-2007, 02:15 PM   #1 (permalink)
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Default Trouble Getting Contacts to Sync

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I activated my 8703 a couple of days ago and am getting my Outlook mail and calendar through the device. But I'm not getting my contacts from Outlook in my BB address book. If I add a contact on the BB, it adds it to my Outlook contacts, but I'm not getting anything from Outlook contacts onto the BB. Any suggestions?
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Old 04-20-2007, 03:42 PM   #2 (permalink)
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Quote:
Originally Posted by rags View Post
I activated my 8703 a couple of days ago and am getting my Outlook mail and calendar through the device. But I'm not getting my contacts from Outlook in my BB address book. If I add a contact on the BB, it adds it to my Outlook contacts, but I'm not getting anything from Outlook contacts onto the BB. Any suggestions?
Do you sync via USB or are you on BES?
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Old 04-20-2007, 04:04 PM   #3 (permalink)
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I'm on BES.
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Old 04-24-2007, 09:26 AM   #4 (permalink)
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Help? Anyone?
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Old 04-24-2007, 09:37 AM   #5 (permalink)
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Do you have the desktop sftwr. If so connect your BB and computer, when it is connected go into sync then sync now this should kick it off, or force it out to your BB.
Hope this Helps
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Old 04-24-2007, 10:37 AM   #6 (permalink)
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Default Check server PIM sync setting

It should be set to bi-directional. In your case, it is probably set to "one way" device to server.
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Old 04-24-2007, 10:57 AM   #7 (permalink)
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Have you talk to your bes admin yet for help?
Or rebooted your bb?
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Last edited by Raven : 04-24-2007 at 01:44 PM.
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Old 04-24-2007, 11:14 AM   #8 (permalink)
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Where do I make the change to "bi-directional?" Is that on the device or the server?

Yea, I talked to the admin. He's stumped.
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Old 04-24-2007, 01:20 PM   #9 (permalink)
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All of a sudden, it's working. Thanks all.
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