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Old 04-25-2007, 09:12 AM   #1 (permalink)
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Default Not able to uninstall application on BB

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Hi there,
I'm unable to uninstall an application on my 7250 with 4.1 OS
when I try to uninstall it, I got the error message "unable to remove berry411. It is required by IT policy application control"

on my BES, I've created a new "plain" IT policy to be sure it wasn't something from that and even with applying that new IT policy, I have the same error message

anyone got an idea ?
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Old 04-25-2007, 09:31 AM   #2 (permalink)
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Use java loader to remove the .cod file.
the command line should look something like this:
javaloader -usb erase -f berry411.cod

You can also try deleting the modules for the application.
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Old 04-25-2007, 10:43 AM   #3 (permalink)
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I have to do that over a lot of BB...

it has to be from the BB itself, that will be instructions I will send to users. Most user don't even know how to use a computer...

this is what I try to do , removing the application from the application list..

I've even tried to change permission manualy of the modules and I still can'T
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Old 07-16-2007, 06:59 AM   #4 (permalink)
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