BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-25-2007, 09:12 AM   #1 (permalink)
Thumbs Must Hurt
 
Siffleu's Avatar
 
Join Date: Sep 2006
Location: Quebec
Model: 9530
OS: 4.7.0.148
PIN: 3055B660
Carrier: Bell Mobility
Posts: 76
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Not able to uninstall application on BB

Please Login to Remove!

Hi there,
I'm unable to uninstall an application on my 7250 with 4.1 OS
when I try to uninstall it, I got the error message "unable to remove berry411. It is required by IT policy application control"

on my BES, I've created a new "plain" IT policy to be sure it wasn't something from that and even with applying that new IT policy, I have the same error message

anyone got an idea ?
Offline  
Old 04-25-2007, 09:31 AM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2006
Model: 8703e
Carrier: Sprint
Posts: 121
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Use java loader to remove the .cod file.
the command line should look something like this:
javaloader -usb erase -f berry411.cod

You can also try deleting the modules for the application.
Offline  
Old 04-25-2007, 10:43 AM   #3 (permalink)
Thumbs Must Hurt
 
Siffleu's Avatar
 
Join Date: Sep 2006
Location: Quebec
Model: 9530
OS: 4.7.0.148
PIN: 3055B660
Carrier: Bell Mobility
Posts: 76
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have to do that over a lot of BB...

it has to be from the BB itself, that will be instructions I will send to users. Most user don't even know how to use a computer...

this is what I try to do , removing the application from the application list..

I've even tried to change permission manualy of the modules and I still can'T
Offline  
Old 07-16-2007, 06:59 AM   #4 (permalink)
Thumbs Must Hurt
 
Siffleu's Avatar
 
Join Date: Sep 2006
Location: Quebec
Model: 9530
OS: 4.7.0.148
PIN: 3055B660
Carrier: Bell Mobility
Posts: 76
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

tttt
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.