BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-28-2004, 11:05 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Location: ATLANTIC CANADA
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default HELP [about freezes; errors]

Please Login to Remove!


hi guy/girls

My blackberry 7280 from rogers has "I think" a big problem!!
I turns on fine...........picks up signal......everthing works..broswer ect........EXCEPT...when I e-mail..SMS..or Pin...as soon as I type!!
I get a error message...sim won't update..
then the screen frezzes...and the berry restarts???

over and over........
I did a hard reset........battery removed.
checked what running..nothing seems off?:confused: :confused:


thanks for any help..

thanks everone!!:D

mike

[Edit by Mark Rejhon -- topic title only -- renamed topic title to be more specific about what kind of help was needed]
__________________
MCRULES
Offline  
Old 09-28-2004, 11:09 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Sep 2004
Model: 8700r
Carrier: Rogers
Posts: 221
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Update the OS - Get it from the Rogers Wireless Website.
Offline  
Old 09-28-2004, 11:33 AM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Location: ATLANTIC CANADA
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default hey

I have 4.0
much more updated than "rogers"??
I'm goin to use my desttop to tr to reload the software??
__________________
MCRULES
Offline  
Old 09-28-2004, 11:51 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Location: ATLANTIC CANADA
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default hello

I reloaded the software..(advance..backup-reload)......it said 4 of 9 could not be reloaded??warning occured??
Which is wierd...today I noticed i had two browsers??one just popped up
wap..internet......
since i did this I only have the Internet one???
oh well......every thing seem to be fine now (knock knock)

thanks for your consern!!
:D :D :D :D
__________________
MCRULES
Offline  
Old 09-28-2004, 12:08 PM   #5 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Sep 2004
Model: 8700r
Carrier: Rogers
Posts: 221
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Probably a bug in the 4.0 software. Its just beta, and trust me there are bugs...
Offline  
Old 09-28-2004, 12:14 PM   #6 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Location: ATLANTIC CANADA
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default re

oh I know....hahaha
I just found it weird that after two months it just happened??
well live and learn!!


mike
__________________
MCRULES
Offline  
Old 09-28-2004, 04:41 PM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Location: ATLANTIC CANADA
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default ahhhhhhhh!!!

i just got off the phone with "data" suport.... what a laugh!!
anyway..
My berry is doing it again......
it calls out/in...broswer seems to be faster?? everything is fine except..
A little red light flashes every now and again.......it freezes up and resets..............sometimes it sais.."Sim unable to update"
which is really out there..
and yes I tried a different GSM phones...
I should mention only while ..e-mailing,text,pin??
and not ever time most of the time??8/10
to the best of your collective knowlage...is this software or hardware problems.........................
anyway.pls help....
or
what should i do ........I don't want to lose 4.0
this just started......

mike
__________________
MCRULES
Offline  
Old 09-29-2004, 11:47 AM   #8 (permalink)
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Downgrade temporarily to BlackBerryOS 3.7 for now.

Does the problem still happens?

If so, your BlackBerry is broken (it's not 4.0 fault)

We need to eliminate wild gooses first.
__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Old 09-30-2004, 04:49 PM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Location: ATLANTIC CANADA
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default hey

ya yesterday I went to 3.7.......
same ole' thing........
I now get four quick flashes "red light" before/while it's reloading/resetting.....or..error 463 reser
or... evertime I push my spacebar button my berry restets by it's self??
so I can safely say it's not a 4.0 problem......
but it's seems like an odd virus?? to me anyway!!
what is my next step?


thanks
mike
__________________
MCRULES
Offline  
Old 09-30-2004, 06:47 PM   #10 (permalink)
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

We have now determined thta BlackBerryOS 4.0 is probably not the problem;

I think it is time to claim your BlackBerry warranty!
__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Old 10-01-2004, 02:52 PM   #11 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Location: ATLANTIC CANADA
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default HEY

Wow....
what a big job when it's a demo line!!
anyway..done
thanks for the advice!!

I guess I'm with out my berry for a while!! :( :(
I guess I have an old t720......
peice of crap!!...lol

mike
__________________
MCRULES
Offline  
Old 10-01-2004, 03:15 PM   #12 (permalink)
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

A last resort might be to do the equivalent of a reformat -- wipe your BlackBerry clean and reinstall BlackBerryOS with no data and no third party software. As if you received a Blackberry all over again.

But if it is easier to claim the warranty, and you already reinstalled anyway, so the chances are big that it is now a hardware problem!
__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Old 10-01-2004, 03:37 PM   #13 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Location: ATLANTIC CANADA
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BTW

all the mamic games that I have purchased will they work on my new device??

or am I out a bunch of $$$$ ????

thnx. BRO>>
__________________
MCRULES
Offline  
Old 10-01-2004, 03:56 PM   #14 (permalink)
Retired BBF Moderator
 
Mark Rejhon's Avatar
 
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

You should be able to reinstall them, you did keep your registration codes, did you?
__________________
Thanks,
Mark Rejhon
Author of XMPP extension XEP-0301:
www.xmpp.org/extensions/xep-0301.html - specification
www.realjabber.org - open source
Offline  
Old 10-02-2004, 12:20 AM   #15 (permalink)
Talking BlackBerry Encyclopedia
 
kirson's Avatar
 
Join Date: Aug 2004
Location: Chicago
Model: 9000
Carrier: ATT
Posts: 421
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Sorry Mike -- been out of the office all week, and have missed the last 1000 posts! OMG! I have to read 1000 new posts!!! Anyway, sounds like your BBerry finally succumbed to your Brickbreaker abuse Error 463 means: "Dude, take it easy on the Brickbreaker dosage!" -- Just kidding...sorry you're having problems...hope the new Berry arrives soon!

Ian
Offline  
Old 10-02-2004, 11:24 AM   #16 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Location: ATLANTIC CANADA
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default re

me too ole' buddy
how sad is this........I'm still on the board "daliy! :D
oh well
I'm on a mission for "cool" t720 stuff

trust me it's a mission!!

mike
__________________
MCRULES
Offline  
Old 10-07-2004, 03:53 PM   #17 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Model: dash
Carrier: tmobile
Posts: 183
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

How do you downgrade? Can't figure out how to get 3.7 to install back on my 7230. I uninstaleed teh 4.0 dekstop and installed th old one and installed the os for 3.7 but no go? Any ideas?
Offline  
Old 10-07-2004, 04:17 PM   #18 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Location: ATLANTIC CANADA
Posts: 107
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default RE

YA.
you mentioned that you have the desktop...ie 3.7
but you will have to download 3.7 software.....
once you have the 3.7 saved/downloaded to you pc
close your desktop 3.7...and run the 3.7 software/....

there will be a box that pops up..."no new software found...install older version?"

click yes and your back on your way........


I hope I was clear enough??
Why are you ridding you berry of 4.0?????
__________________
MCRULES
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.