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Old 05-03-2005, 10:07 AM   #1 (permalink)
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Default Upgrading Blackberry OS

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I have now had this on two machines running Windows XP. Machines have a fresh install of XP, I have then installed the OS application loader for Version 4 to upgrade the handhelds. Once completed I've then installed the desktop Manager software and everytime it starts it comes up with a message saying " The Application Loader wizard requires Blackberry handheld manager to be installed."

This is already installed considering I've just gone through the whole process of running Application loader to upgrade the BB OS!!! Once you click OK the Blackberry will sync without any problems. All ideas welcome.
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Old 05-04-2005, 04:01 AM   #2 (permalink)
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Hi, you say you are running Os application loader version 4?, what version of the desktop manager are you running, you will need desktop manager v4.0 installed before you can upgrade the handhelds to 4.0, if you havent got it then download it from BlackBerry.com.

Install the Desktop Manager 4.0. Although it should be ok, I would then probably perform a backup to be safe, then run the OS upgrade, attach the BB and hopefully all will be well, if this doesn't work perhaps look through Mark's FAQ on upgrading.
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