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Old 05-25-2007, 02:48 AM   #1 (permalink)
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Default Transfer BlackBerry sent mail to Outlook

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Hi,

How do I get my sent mail from my BlackBerry 8700 to my Outlook sent items folder without having to forward or BCC everything. I am using a POP3 account and BlackBerry Internet solutions. Surely there is a synchronization option in the Desktop software???

Alex
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Old 05-25-2007, 04:35 AM   #2 (permalink)
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Originally Posted by atrueman View Post
Hi,

How do I get my sent mail from my BlackBerry 8700 to my Outlook sent items folder without having to forward or BCC everything. I am using a POP3 account and BlackBerry Internet solutions. Surely there is a synchronization option in the Desktop software???

Alex
First, on your BlackBerry, go to Messages, Click the wheel/menu button and select Options, then Email Settings. Make sure Save Copy In Sent Folder is set to Yes.

Typically with a POP account, email sent from your BlackBerry shows up in your POP Inbox, and you have to filter those emails (by filtering either at the POP site or at the BIS site) to NOT be forwarded to your BlackBerry to prevent it showing up twice on your BlackBerry. In fact, there are many threads asking how to stop that!

You didn't say what POP service you're using, but I use both Gmail and Yahoo Plus and have had to do that with both accounts. I filter at the BIS site. When I pull my email down into Outlook Express, I get emails I sent from the BlackBerry, but without a filter moving it to a folder, it comes into either my Draft folder or Inbox.

I'm surprised you don't see it coming into your Outlook Inbox - or maybe Draft folder. Maybe it's in Draft and you never noticed? If that's the case, just create a rule to send it to your Sent folder.
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Old 05-28-2007, 07:33 PM   #3 (permalink)
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Originally Posted by JerryD View Post
First, on your BlackBerry, go to Messages, Click the wheel/menu button and select Options, then Email Settings. Make sure Save Copy In Sent Folder is set to Yes.

Typically with a POP account, email sent from your BlackBerry shows up in your POP Inbox, and you have to filter those emails (by filtering either at the POP site or at the BIS site) to NOT be forwarded to your BlackBerry to prevent it showing up twice on your BlackBerry. In fact, there are many threads asking how to stop that!

You didn't say what POP service you're using, but I use both Gmail and Yahoo Plus and have had to do that with both accounts. I filter at the BIS site. When I pull my email down into Outlook Express, I get emails I sent from the BlackBerry, but without a filter moving it to a folder, it comes into either my Draft folder or Inbox.

I'm surprised you don't see it coming into your Outlook Inbox - or maybe Draft folder. Maybe it's in Draft and you never noticed? If that's the case, just create a rule to send it to your Sent folder.
Thanks for that. I don't have the options that you describe on my BB. I am using BIS not BES for my email...is this the problem? Or is it related to my carrier (Rogers)?

Alex
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Old 06-05-2007, 08:01 PM   #4 (permalink)
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The key thing here is that I need to set my BIS options to automatically BCC to my POP email address when sending from my BlackBerry. Then, also on the BIS site, I must have a filter to stop emails from my POP email address being sent to my BlackBerry. In this way everything that I send from the BlackBerry ends up in my Outlook inbox (as it has been BCCed) and does not end up being duplicated on my BlackBerry (as is is filtered).

Interestingly, when I asked Rogers tech. support about this approach they said it wouldn't work...but I tried it and it does work perfectly.
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Old 06-05-2007, 08:43 PM   #5 (permalink)
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or bcc to another account and in outlook create a rule that says whenever email comes to that account mark as read and place in sent items......True you need to have another account....
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