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Old 05-31-2007, 04:18 PM   #1 (permalink)
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Default Email Synch issues

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I am getting the following error with some of my users:
"the design of the blackberry state database has not been upgraded. Email syncronization cannot continue."

We have BES 2.2 in a Lotus/Domino environment with no wireless synch option. This error comes up when Desktop Manager is trying to reconcile emails.

BB model is 7290 and Desktop Manager is v4.1

As per Blackberry Support website, upgrading DM to 4.1 or later should fix this, however the upgrade has not resolved the problem.

Does anybody has any other suggestions?
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