BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-04-2007, 12:00 PM   #1 (permalink)
New Member
 
Join Date: Jun 2007
Model: 8700
PIN: N/A
Carrier: Vodafone
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Service Book Error

Please Login to Remove!

Hello all,

Recently, I replaced a BB 8700 for a user. Now he can't open attachments.

When trying to retrieve the attachment the error says: Cannot retrieve information, service book missing...or something similar!

I can open this on my BB 8700.

I've wiped the device, deleted the account on the BES, then started over, still the same. I tried resending the service book, but still no good.

I've been told to re-install the attachment service, but i'm not where or what this might be!!

I've got about 60 BB's out there with problems, just this one.

Any ideas?? Please!!

Thanks...
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.