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Old 06-04-2007, 05:55 PM   #1 (permalink)
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Question Contact Lookup Problem

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Hi all,

I have been using a BlackBerry 8800 device since late February. I am now very familiar with how everything is supposed to work.

I just started to observe a problem with looking up contacts that I was not experiencing before, but all of a sudden just showed up. I have not made any configuration changes to my BB prior to this issue showing up.

Here is the issue:

I am sequentially typing in the letters of known contacts in the lookup field, and the BlackBerry says *No Addresses*

For example. My wife's name is Nichol Des Jardins. I have a contact in my BlackBerry for her, and it includes phone numbers and an address.

I can see this contact listed in my contacts/address list on the BlackBerry. But if I go to the lookup field and start to type in "D" it pulls up a seemingly random set of contacts that include the letter "D" somewhere in them, but not her contact, and then when I type in "E" it says "*No Addresses*".

Clearly the contact is there on the BlackBerry, I can see it right there in the list, and also access it. But it can't look it up. It is a problem for me because I need to be able to quickly look up contacts, but in many cases, I will go to lookup contacts that I know are in my database, and I am getting the *No Addresses* message, while in other cases, it does find the contact I am looking up. It appears to be random. If there is a common characteristic, I can't determine what it is.

Anyone know why this is happening, and how I can fix it?
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Jarrett Gorin
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Last edited by JG in SB : 06-04-2007 at 05:56 PM.
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Old 06-04-2007, 06:27 PM   #2 (permalink)
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Join Date: Mar 2007
Location: Santa Barbara, California
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Thanked 9 Times in 6 Posts
Default Fixed......

OK. Just for the heck of it, I decided to pull out the battery and leave it out for like 10 minutes. I then stuck it back in, and the BlackBerry took about another 5 minutes to "boot". I checked my address book, and it is now working correctly.

I am still very curious to see if anyone has experienced the same issue I described at the beginning of this post. So please reply to this thread if you have.
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