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Old 05-12-2005, 08:33 AM   #1 (permalink)
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Default Upgraded to Office 2003, now BB Redirector wont load, Crashes

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Just upgraded to Office 2003 on my desktop, and when i load the Redirector software it crashes

when i check the tech info. on why it crashed i get this error code...

0xc0000005 and it points to appname: redirector.exe

any know errors trying to run outlook 2003 with BB redirector??
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Old 05-12-2005, 10:37 AM   #2 (permalink)
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Tell me what you have done to try and remedy this? I know you have tried to fix it but you are stuck right? The first thing you did was reinstall the Desktop Software right?

cd.
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Old 05-12-2005, 11:30 AM   #3 (permalink)
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Second have you upgraded to the 4.0 desktop software?
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Old 05-12-2005, 05:07 PM   #4 (permalink)
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ok i just tried uninstalling & reinstalling the redirector

no luck, same error

as i am using 4.0
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Old 05-12-2005, 10:10 PM   #5 (permalink)
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Did you remove your intellisync profile?
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Old 05-13-2005, 08:21 AM   #6 (permalink)
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i just double checked the intellisync info and the redirector settings

nothing is different then from the before i made the switch to office 2003
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Old 05-13-2005, 08:25 AM   #7 (permalink)
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im downloading service pack 1 for BB Software now from there website, maybe it has a fix for this?

its a big file, 23 meg
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Old 05-13-2005, 08:29 AM   #8 (permalink)
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ok Service pack 1 from BB did fix the issue, FYI for anyone else having problems.
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