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akosnitzky · 09-13-2007, 06:21 AM

Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

I had to remove any remnants of Roxio before getting a clean install.

Felip · 09-28-2007, 01:03 PM

Quote:

Originally Posted by Bru433

There's actually horrible compatibility issues with Vista and Desktop Manager.... or rather any piece of software.
The best you can do for installing on vista is pray. If youre not a religious person then try these steps:
> Change the DTM setup .exe to .zip and extract the contents to a folder
> Run the Desktop Software.msi file for the install
still not working?
> Try disabling all startup items and then install from .msi
> Also Disable User Account Control completely
still not working?
>Try creating a new user profile, logging out and logging in as the new user, then install from .msi
still not working?
> Try clearing the TEMP folders and run Disk Cleanup
still not working?
> Try a Windows Update
still not working!!!!?
> Try installing DTM from the blackberry website (choose RUN instead of Save)
> or try downloading an older 4.x version (even though you should be using 4.2.2 [with or without MM])

I tried the first couple of suggestions without success. I then deleted everything in the Windows/Temp folder, created a new Administrator account, disabled the Startup programs (msconfig), then installed using the .msi file. It WORKED. THANKS!

python8100 · 09-29-2007, 04:45 AM

Quote:

Originally Posted by cmariani

I can not seem to get 4.2 to install on Vista Ultimate. The file takes a long time to run (double click and then wait, literally for 10-15 minutes and then it launches), it seems to install but the only thing installing is device manager, and not desktop manager. I've tried updating using SP1 and SP2 for the desktop manager but I can't get those to run at all.

Has anyone else had these types of issues and any thoughts on resolving. Desktop manager 4.1 installed fine but crashes in Vista when I run it.

Thanks.

Have you ever tried the compatible to windows xp2.
I mean when you run the setup you can choise Attribute->Compatible, chose to use Windows XP2?

BetterOffDad · 09-30-2007, 09:03 PM

Quote:

Originally Posted by Felip

I tried the first couple of suggestions without success. I then deleted everything in the Windows/Temp folder, created a new Administrator account, disabled the Startup programs (msconfig), then installed using the .msi file. It WORKED. THANKS!

lol... Mine was disastrous. After a couple of unsuccessful installs, I finally had to edit the registry directly to kill whatever remnants of the RIM software (and Roxio) that I could find. Then I spent 2 hours on the phone with a very confused BB support lady who eventually started cursing vista herself. We both gave up.

Then I followed this procedure:

1 In Microsoft Windows Explorer, go to the C:\ drive and create a new folder called TEMP2.
2 Open the Control Panel and double-click the System icon.
3 On the Advanced tab, click Environment Variables.
4 In the User variables list, select TEMP and click Edit.
5 In the Variable value field, change the file path to C:\TEMP2 and click OK.
6 In the User variables list, select TMP and click Edit.
7 In the Variable value field, change the file path to C:\TEMP2 and click OK.
8 In the Environment Variables window, click OK.
9 In the System Properties window, click Apply, then click OK.
10 Repeat the installation procedure for the BlackBerry Desktop Software.

I stole that from the web.

Then I banged my head against the wall for another hour or so. I finally got it back...all except for Roxio, which I suspect is a culprit in my misery.

Are there any other media managing proggy's available for an 8830?

[edit] Yes,...Windows Media Player, lol.

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Desktop Manager 4.2 on Vista won't install