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Old 05-16-2005, 11:12 AM   #1 (permalink)
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Default cannot read Help on 6710

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I am supporting a user who has an odd problem.

Everything about the BB 6710 he uses is fine, except for the on-screen Help on the unit. Selecting that option shows a screen of gibberish. It's properly formatted gibberish, ie. you can see what are supposed to be individual lines of text, with spaces between the words, and you can select a line and go to the next screen - which is also gibberish.

Everything else about the unit works just fine, everything else shows up in the correct font. (The option for fonts on this unit just shows 1 choice, System.)

Any idea what causes this? Any idea how to fix it?

Old 05-22-2005, 04:34 PM   #2 (permalink)
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Run Application Loader to fix it.
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