BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-16-2005, 10:12 AM   #1 (permalink)
New Member
 
Join Date: May 2005
Model: 6710
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default cannot read Help on 6710

Please Login to Remove!

I am supporting a user who has an odd problem.

Everything about the BB 6710 he uses is fine, except for the on-screen Help on the unit. Selecting that option shows a screen of gibberish. It's properly formatted gibberish, ie. you can see what are supposed to be individual lines of text, with spaces between the words, and you can select a line and go to the next screen - which is also gibberish.

Everything else about the unit works just fine, everything else shows up in the correct font. (The option for fonts on this unit just shows 1 choice, System.)

Any idea what causes this? Any idea how to fix it?

TIA.
Offline  
Old 05-22-2005, 03:34 PM   #2 (permalink)
Knows Where the Search Button Is
 
tmobb's Avatar
 
Join Date: May 2005
Location: Toronto, Canada
Model: 7290
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Run Application Loader to fix it.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.