09-30-2004, 10:45 PM
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| | I'm new and having trouble sending e-mail from my handheld
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Whenever I send an e-mail from my 7230, an e-mail shows up in Microsoft Outlook saying do not discard or move this e-mail as it is used to deliver my original e-mail and will be processed by the BB server. However, in my Outlook, those e-mails stay there and are not processed or removed, and my original e-mail is received by the intended receipient.
My company does not have any Blackberry software and I am the first employee to use it, and use EXCHANGE. Currently, my IT administrator has established a duplicage e-mail that is delivered directly to my 7230 in addition to the original e-mail delivered to my Outlook Inbox.
Can somebody please help and forgive my ignorance? What is going on with my e-mails and why aren't they being delivered when sent from unit? Thanks so much in advance.