BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 08-18-2007, 08:09 AM   #1 (permalink)
Thumbs Must Hurt
 
cdysthe's Avatar
 
Join Date: Jun 2006
Location: Austin, TX
Model: 8800
Carrier: T-Mobile
Posts: 168
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Yahoo! sync bug in Desktop Manager. How to report?

Please Login to Remove!

Hi,

Recently Yahoo! sync support was added the Desktop Manager (Hooray!) and it works well. However, there's one annoying bug in the implementation: The "+" in front of international numbers gets lost in the sync process. I can see it's still there in the sync log, but when I open my BB 8800 they are gone from my contacts (yes, I know I can add it numerically as 011).

I was poking around on the RIM site, but could not find anywhere to resport bugs. I then e-mailed the help address and got a nice auto-reply telling me to contact my carrier. If I did that with this kind of thing I would spend hours explaining what a software bug is before I even got to the problem in question. And yeah, I'm sure the support rep at T-Mo would throw him/herself on the phone to RIM and make sure the bug was reported! T-Mo support is actually very good, but not THAT good

Does anyone here know how Rim deals with bug reporting in their software? When I was a Nokia phone user it was easy to report bugs in their software (the early days of Intellisync), but with RIM it seems a little trickier.

//C
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

National Semiconductor DS75176BN DIP 8 PIN Transceiver IC (2 PC.)
$3.6
National Semiconductor DS75176BN DIP 8 PIN Transceiver IC (2 PC.) pictureSYLVANIA SEMICONDUCTOR ECG124 Single Unit Untested Looks Unused Transistor
$9.95
SYLVANIA SEMICONDUCTOR ECG124 Single Unit Untested Looks Unused Transistor pictureSYLVANIA SEMICONDUCTOR ECG181 Single Unit Untested Looks Unused Transistor
$9.95
SYLVANIA SEMICONDUCTOR ECG181 Single Unit Untested Looks Unused Transistor pictureBUSS, SEMICONDUCTOR FUSE, FWP-300A, 700V AC/DC
$20.0
BUSS, SEMICONDUCTOR FUSE, FWP-300A, 700V AC/DC pictureSYLVANIA SEMICONDUCTOR ECG123 Single Unit Untested Looks Unused Transistor #2
$12.95
SYLVANIA SEMICONDUCTOR ECG123 Single Unit Untested Looks Unused Transistor #2 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.