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Old 05-26-2005, 12:55 PM   #1 (permalink)
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Unhappy Handheld Application Loader Wizard crashes

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Starting today, whenever I connect by BB 7280's USB cable, or if I try running the Application Loader afterwards, I get the following:

Handheld Application Loader Wizard has encountered a problem and needs to close. We are sorry for the inconvenience.

In the first case (just hooking it up), there's no window that is up beforehand, and in the latter case, the software does check the BB's handheld and Java software configurations before the crash occurs.

I'm using the 4.0 SP1 desktop software, and the latest Cingular OS software (185) on my 7280.

I can sync and backup the BB, and a reinstall of the desktop software didn't help. Everything else on my PC is running fine.

Any suggestions?
Old 05-26-2005, 01:00 PM   #2 (permalink)
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Maybe a problem with the first transaction with the device. Try removing vendor.xml and see if that clears it up? Otherwise a re-install might be needed.
Old 10-25-2005, 06:49 PM   #3 (permalink)
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Default The Loader Wizard hangs when is "Connecting to the handheld(JVM)..."

It seams that you know a lot about those issues, I have a similar one, when the Loader Wizard starts it hangs forever.

[b]The Loader Wizard hangs when is "Connecting to the handheld(JVM)..."[/B]

Because of it I cannot install the handset upgrade software, is it always going to be so hard? I'm about to give up...

Any advise, please help!!!
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File Type: jpg Application Loader Stops (Small).jpg (28.7 KB, 4 views)

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