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akosnitzky Offline
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Default DM Problem - 09-15-2007, 07:37 PM
I use the latest DM and handheld software for my device. When I try to sync, It starts the process and then quits stating "Unable to complete request." Any suggestions?
   
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Default 09-15-2007, 07:43 PM
have you looked at the log for any clues?
   
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Default 09-15-2007, 07:47 PM
Thank you for responding. My battery was low. I am going to charge it a bit and try again.
   
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Default 09-15-2007, 07:51 PM
It shut down when I tried to sync the handheld calendar entries into outlook after both calendars were read. I was able to backup through the DM if that matters.
   
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Default 09-15-2007, 07:54 PM
There are a couple of common calendar errors, I think both are in this FAQ:
Errors syncing the BB with Desktop Manager - BlackBerryFAQ
   
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Default 09-15-2007, 08:56 PM
Thank you for the link which I will review. It seems to only be the calendar.
   
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Default 09-15-2007, 08:59 PM
No. I do not have any attachments. I wonder what the refresh box does?
   
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Default 09-15-2007, 09:07 PM
All I want to do is export from handheld.
   
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Default 09-15-2007, 09:14 PM
To add to the knowledge base, the calendar issue resolved itself when I did a refresh within the DM.
   
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