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Old 10-02-2007, 11:23 AM   #1 (permalink)
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Question 8820 - Desktop Manager, Synchronize, Configure Reconciliation is not selectable

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I'm running BlackBerry Desktop Manager Version 4.2.1.6 (it came on the CD in the box with the 8820).

Using the Synchronize function of the Desktop Manager, I would like to add Messages to the things that are synchronized. In the Configuration tab, the very first option is Configure Reconciliation, but it's grey-ed out / not selectable.

How can I make that selectable so I can use/change it?

btw - I also tried uninstalling, removing all settings, and reinstalling.
Same thing.

I seem to remember, the very first time I installed (last week), it asked me how I wanted to handle Messages... but I cannot seem to find that place again...
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Last edited by o1sowise : 10-02-2007 at 11:25 AM.
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Old 10-05-2007, 07:36 AM   #2 (permalink)
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Thumbs down

Recap:
  1. I uninstalled (keeping my settings, not sure why, but I did), reinstalled from CD - same results.
  2. I uninstalled (deleting my settings, via the uninstall prompt), reinstalled from CD - same results.
  3. I uninstalled cleanly (as per this post), reinstalled from CD - same results.
Any other ideas?
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Old 10-16-2007, 05:52 PM   #3 (permalink)
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Anyone...
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Bueller?
Anyone...
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