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dperrone81 Offline
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Default Verizon Blackberry Plan to drop Price? - 11-14-2007, 02:32 PM

I read this on phonescoop.com. Has anyone else heard this. They are doing this to gain more customers with the new Pearl. Any one else heard of this? This will only be for customers using BIS, not BES. Thanks

DROP IN VERIZON DATA COST

by ERIC33LOU Oct 29, 2007, 5:30 PM


Starting some time in November Verizon will reduce the data cost on just BLackberry phones from 44.99 for web and email to 29.99 for unlimited. BOUT TIME
   
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keith Offline
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Default 11-14-2007, 02:41 PM

It has already happened. I called customer service, and they dropped the price to $29.99, and credited my account for this month. It took some time; the rep did not know until she called someone else in data plans.
   
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dperrone81 Offline
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Default 11-14-2007, 04:08 PM

are you sure? I just talked to three reps and they all told me the 29.99 plan was for 10MB
   
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Dawg Offline
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Default 11-14-2007, 04:22 PM

Quote:
Originally Posted by dperrone81 View Post
are you sure? I just talked to three reps and they all told me the 29.99 plan was for 10MB
I am 100% sure I added it last week. just like 20 or 30 other people on the forums


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amsolo Offline
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Default verizon - 11-14-2007, 04:30 PM

Every time I call Verizon, it's a joke. They are only interested in making money. Their people are not properly trained. Every person you talk to has a different answer.

I called for a new pearl and got 3 different prices from # different people (I knew I could get for 49.99). When I called back to order from person who giving me 49.99, I could not get through and twice left VM. Never heard back. One person told me I could get the price in a store. Went to store. What a joke. Wrong. Guy wanted me to pay like 249.99. So now Verizon rep is holding me hostage to change my account to a business account that he manages in order for him to send out the pearl. I have to read and agree to a 25 page contract which is total garbage.

Anyways, on web site it says "Use your BlackBerry for personal email and Web surfing." for 29.99 plan. Says nothing about limiting data.
   
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amsolo Offline
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Default from a online rep - 11-14-2007, 04:34 PM

here ya go;

You are now chatting with Brandon

Brandon: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: does new 29.99 blackberry plan include unlimited data?
Brandon: I'd be happy to help you with that.
Brandon: Yes that is correct.
Brandon: Are you a existing Verizon customer?
You: okay - some of your reps are telling people that it is limited to 10 MB
Brandon: I do apologize for the inconvenience.
You: They have a habit of not being informed.
   
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chinatti Offline
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Default 11-15-2007, 03:35 PM

Posts on Howard Forums seemed to indicate that the price drop to $29.99 was for BIS only plans. The pricing on BES/BIS plans stayed the same ($44.99 for unlimited, $29.99 for 10MB)....
   
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Dawg Offline
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Default 11-15-2007, 04:19 PM

Quote:
Originally Posted by chinatti View Post
Posts on Howard Forums seemed to indicate that the price drop to $29.99 was for BIS only plans. The pricing on BES/BIS plans stayed the same ($44.99 for unlimited, $29.99 for 10MB)....
correct except it 24.99 for 10 mb


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whsbuss Offline
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Default 11-15-2007, 05:03 PM

Here is what's listed on my account under add features:

Data
BLACKBERRY UNLIMITED BBA $44.99
IP GENERAL USE W/FES $0.00
BLACKBERRY PROVISION $0.00


Block Application Downloads $0.00
10MB of Data Usage $24.99
BLACKBERRY 10MB W/BROADBAND $24.99

I see nothing regarding a $29.99 BIS plan. Before I call them does anyone who has changed their data plan know if it requires another 2 year commitment? I currently have the $44.99 plan.


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Default 11-15-2007, 05:13 PM

they didnt mention it to me but that doesnt mean anything


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Default 11-15-2007, 05:21 PM

Well I just got off the phone with VZW. Transferred to the data group and she had nothing listed for BIS $29.99 - only the 10MB plan @ $24.99


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Dawg Offline
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Default 11-15-2007, 05:26 PM

thats what they told me too I called back and the next person did it.


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whsbuss Offline
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Default 11-15-2007, 05:29 PM

I checked ordering a new 8130 Pearl and there's a selection for Email and Web for Blackberry. Here's the details:

Email and Web for BlackBerry®
Use your BlackBerry for personal email and Web surfing.
Your email will be “pushed” automatically to your device.
Access up to ten POP3 and IMAP email accounts, including Yahoo!® Mail, AOL® Mail, Windows Live® Hotmail®, and Verizon.net.
Easy email account setup.
Voice Usage: Per your voice calling plan.
Required Equipment
CDMA BlackBerry device with Verizon Wireless software required.


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whsbuss Offline
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Default 11-15-2007, 05:37 PM

Quote:
Originally Posted by amsolo View Post
here ya go;

You are now chatting with Brandon

Brandon: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: does new 29.99 blackberry plan include unlimited data?
Brandon: I'd be happy to help you with that.
Brandon: Yes that is correct.
Brandon: Are you a existing Verizon customer?
You: okay - some of your reps are telling people that it is limited to 10 MB
Brandon: I do apologize for the inconvenience.
You: They have a habit of not being informed.
Where on the VZW site is there a chat option?


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Dawg Offline
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Default 11-15-2007, 05:45 PM

it usually just pops up if you dont have the pop up blocker on


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whsbuss Offline
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Default 11-15-2007, 06:45 PM

Quote:
Originally Posted by Dawg View Post
it usually just pops up if you dont have the pop up blocker on
Thanks.


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dperrone81 Offline
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Default Blackberry Plan Price Drop - 11-16-2007, 06:07 AM

This is true. I finally got someone who knew what was going on. First ofall you must switch to a nationwide plan and then they can give you the blackberry unlimited data plan for 29.99. Hope this helps. You may have to try calling a few times. 15 less a month is awesome Thanks
   
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Dawg Offline
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Default 11-16-2007, 06:08 AM

Quote:
Originally Posted by dperrone81 View Post
This is true. I finally got someone who knew what was going on. First ofall you must switch to a nationwide plan and then they can give you the blackberry unlimited data plan for 29.99. Hope this helps. You may have to try calling a few times. 15 less a month is awesome Thanks
not true you dont have to switch plans. They tell you that but you dont.


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whsbuss Offline
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Default 11-16-2007, 08:17 AM

Luck of the draw today on the first try. Got a customer rep who knew just want I wanted. Changed to $29.99 BB Email and Web. Its unlimited data and there's no change to your contract.

Just before we completed the call I got all my service books sent from the BIS. Guess they do something to ensure no BES is available.


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Dawg Offline
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Default 11-16-2007, 08:23 AM

Quote:
Originally Posted by whsbuss View Post
Luck of the draw today on the first try. Got a customer rep who knew just want I wanted. Changed to $29.99 BB Email and Web. Its unlimited data and there's no change to your contract.

Just before we completed the call I got all my service books sent from the BIS. Guess they do something to ensure no BES is available.
Good deal.


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Default 11-16-2007, 10:56 AM

Quote:
Originally Posted by Dawg View Post
not true you dont have to switch plans. They tell you that but you dont.
I back Dawg up on this ... I did not have to change my plan either .. They will try and tell you that you have to. But you don't, it's just a feature update.
   
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