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Forum: BES Admin Corner 07-02-2008, 12:31 PM
Replies: 4
Views: 1,485
Posted By canderson
I'm still having trouble with this, and was...

I'm still having trouble with this, and was wondering if anyone had any advice for me?
Just to recap, we're on CBeyond's mobile voice service, which is just rebranded Sprint.
When a user sends a BB...
Forum: BES Admin Corner 06-18-2008, 01:29 PM
Replies: 4
Views: 1,485
Posted By canderson
The IT Policy is unchanged, but I just...

The IT Policy is unchanged, but I just double-checked it to ensure it hadn't been blocked for some reason. The "Blackberry Messenger Policy Group" is all blank, which I believe means that it's all...
Forum: BES Admin Corner 06-18-2008, 11:45 AM
Replies: 4
Views: 1,485
Posted By canderson
BB Messenger not working Internally

We recently upgraded all of our Blackberry's to 8700's through our phone provider (they resell Sprint's service). Previously, the users had an assortment of phone models on different carriers. For...
Forum: General BlackBerry Discussion 06-13-2006, 12:57 PM
Replies: 100
Views: 15,472
Posted By canderson
I set up two new Blackberries with the BIS 2.0...

I set up two new Blackberries with the BIS 2.0 account today (both on Cingular's service), and they seem to work just as quickly as 1.8. I deffinitely dislike not being able to see the inbox online,...
Forum: General BlackBerry Discussion 06-13-2006, 11:32 AM
Replies: 4
Views: 1,146
Posted By canderson
Got it all worked out. Cingular was upgrading...

Got it all worked out. Cingular was upgrading their BIS servers (I think migrating the service from RIM to their own?), and after upgrading that everything worked. It resent the service books...
Forum: General BlackBerry Discussion 06-12-2006, 08:33 AM
Replies: 4
Views: 1,146
Posted By canderson
Which service book should I delete? There's one...

Which service book should I delete?
There's one with my ____@mycingular account and one that says "Web Client [CMIME]". Should I delete both?

I'm actually troubleshooting this for someone else,...
Forum: General BlackBerry Discussion 06-09-2006, 03:24 PM
Replies: 4
Views: 1,146
Posted By canderson
Desktop Redirector and BIS working, but can't get "Send From" right

Here's the setup:
Desktop Redirector is functioning correctly with my Lotus Notes account, and the BIS is mostly functioning correctly with my POP account. My POP provider is forwarding mail to my...
Forum: General Legacy Device Discussion 07-07-2005, 08:57 AM
Replies: 32
Views: 6,589
Posted By canderson
I upgraded to this OS over a week ago (on...

I upgraded to this OS over a week ago (on T-Mobile) and haven't noticed any of these problems yet. Hopefully they're not common problems!
Forum: General Legacy Device Discussion 07-06-2005, 08:18 AM
Replies: 236
Views: 33,974
Posted By canderson
It's been a week now, and my phone hasn't...

It's been a week now, and my phone hasn't rebooted once! I wasn't very optimistic after everything that had happened so far, but it seems to be working.

Has anyone had any problems with it yet?
Forum: General Legacy Device Discussion 06-30-2005, 03:01 PM
Replies: 236
Views: 33,974
Posted By canderson
Downloading now, we'll see if it works. Has...

Downloading now, we'll see if it works. Has anyone had success with it?

Post your results here!
Forum: General Legacy Device Discussion 06-27-2005, 08:43 AM
Replies: 236
Views: 33,974
Posted By canderson
Not sure if I'm a fluke or not, but I haven't had...

Not sure if I'm a fluke or not, but I haven't had a reboot since I downgraded from 4.0 to 3.8 two weeks ago! I'm going to start recommending the downgrade to others I know with the issue.
Forum: General Legacy Device Discussion 06-03-2005, 03:12 PM
Replies: 236
Views: 33,974
Posted By canderson
Same here. My emails will only come in after the...

Same here. My emails will only come in after the call, while SMS messages will come in any time. But, I do have one user complain that it will freeze while downloading emails during calls. I...
Forum: General Legacy Device Discussion 06-01-2005, 01:25 PM
Replies: 236
Views: 33,974
Posted By canderson
Well, I just downgraded to 3.8, which I hope will...

Well, I just downgraded to 3.8, which I hope will help. There have been people who complain of still receiving the reboots w/ 3.8, though they seem to be a smaller population.

Has anyone had...
Forum: General Legacy Device Discussion 06-01-2005, 11:42 AM
Replies: 59
Views: 9,012
Posted By canderson
Just let me know where to sign, and I'll do what...

Just let me know where to sign, and I'll do what I can.
Forum: General Legacy Device Discussion 05-24-2005, 09:46 AM
Replies: 236
Views: 33,974
Posted By canderson
Another BBer with problems

We have 10 people at my company using the 7100t, and most of us have been having this problem. Last week (after reading through this thread), we tried this:

1. Delete the IM service book
2. ...
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