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Forum: BES Admin Corner 06-12-2016, 10:51 PM
Replies: 4
Views: 10,705
Posted By buluks
Re: Delay sync email on BES 12

our users not just only BB 10, and at my BB 10 is working well. we implement BYOD users.

We have native active sync and workspace on same device with different result.
active sync native is more...
Forum: BES Admin Corner 06-09-2016, 11:19 PM
Replies: 4
Views: 10,705
Posted By buluks
Re: Delay sync email on BES 12

Hi,

ah sorry, still not update my profile.

personally it never happen to me, but as support team for BES 12, many users complain about delay email..

thanks,
Forum: New Members Forum 06-03-2016, 05:52 AM
Replies: 2
Views: 10,368
Posted By buluks
old users

long time no log in
Forum: BES Admin Corner 06-03-2016, 05:51 AM
Replies: 4
Views: 10,705
Posted By buluks
Smile Delay sync email on BES 12

hi all,

have any experience about delay sync ? this happen like intermitten case not all day,

i check on form server
a. network utilization is below 80%
b. ping to bbsecure.com ,...
Forum: BES Admin Corner 02-20-2012, 02:41 AM
Replies: 3
Views: 1,955
Posted By buluks
Re: Connection Mapi not stable

Hi, thanks for respond

I think found the problem, in MAGT Log File :

MailboxManager::TestOpenMsgStore xxx8211; OpenMsgStore

Or

MailboxManager::SubsystemInitialize -...
Forum: BES Admin Corner 02-01-2012, 01:53 AM
Replies: 3
Views: 1,955
Posted By buluks
Re: Connection Mapi not stable

Note : there are 3 server with different "BESAdmin" and when the problem happen, it is not same time.

Any idea ? Or if we read log MAGT, like what statement log which describe there is no...
Forum: BES Admin Corner 01-31-2012, 10:16 AM
Replies: 3
Views: 1,955
Posted By buluks
Connection Mapi not stable

Hello,

I have a problem about mapi connection, it is like disconnect automatic and it effect all user cannot send and receive email. To resolve with uninstall mapi and re install, and it solve.
...
Forum: BES Admin Corner 07-08-2010, 06:07 AM
Replies: 1
Views: 840
Posted By buluks
there is something wrong with pre - installation...

there is something wrong with pre - installation checklist. and make sure you have install not on dmz zone, and check on your internal firewall if you have.
Forum: BES Admin Corner 07-08-2010, 06:00 AM
Replies: 4
Views: 6,316
Posted By buluks
sure, this is part of BES feature.

sure, this is part of BES feature.
Forum: General 9700 Series Discussion - Bold 2 07-08-2010, 05:51 AM
Replies: 6
Views: 4,982
Posted By buluks
the problem is on os version, so the solution is...

the problem is on os version, so the solution is install ( downgrade/upgrade ) new os version.
Forum: RIM Software 07-08-2010, 05:41 AM
Replies: 22
Views: 18,526
Posted By buluks
Try again with different OS version. might be work

Try again with different OS version. might be work
Forum: BES Admin Corner 06-02-2010, 08:59 PM
Replies: 5
Views: 2,773
Posted By buluks
as i know 1 BES server 1 Mail server, but 1 Mail...

as i know 1 BES server 1 Mail server, but 1 Mail server can many BES server.
Forum: BES Admin Corner 06-02-2010, 08:56 PM
Replies: 8
Views: 3,118
Posted By buluks
picture file, mostly save on media card, and it...

picture file, mostly save on media card, and it is not backup file, but you dont worry when wiping device, all data on media card is save.
Forum: BES Admin Corner 06-02-2010, 08:51 PM
Replies: 4
Views: 1,610
Posted By buluks
you can search on this forum how to upgrade BES...

you can search on this forum how to upgrade BES version.
and the license is still valid when you have upgrade version 4 to 5.
Forum: BES Admin Corner 06-02-2010, 08:47 PM
Replies: 5
Views: 4,683
Posted By buluks
if some country sell BlackBerry Device, i think...

if some country sell BlackBerry Device, i think there is BlackBerry service.

and if its true, you can check on BlackBerry - BlackBerry Desktop and Device Software Download Sites...
Forum: General 9800 Series Discussion - Torch 06-02-2010, 08:38 PM
Replies: 85
Views: 25,805
Posted By buluks
it is very good and stylish, but i prefer not buy...

it is very good and stylish, but i prefer not buy type of slide handphone, is susceptible.
Forum: General BlackBerry Discussion 05-25-2010, 12:14 AM
Replies: 1
Views: 6,356
Posted By buluks
there is no option to set proxy on your Bb. ...

there is no option to set proxy on your Bb.
Proxy only can set on BES server which mean your BES admin.
Forum: BES Admin Corner 05-25-2010, 12:12 AM
Replies: 3
Views: 1,081
Posted By buluks
you can ask on BES Admin thread, try to using "...

you can ask on BES Admin thread, try to using " Search " first.

you can run database server different with bes server.
Forum: General BlackBerry Discussion 05-25-2010, 12:09 AM
Replies: 7
Views: 1,861
Posted By buluks
all sim card BlackBerry services ?

all sim card BlackBerry services ?
Forum: BES Admin Corner 05-25-2010, 12:04 AM
Replies: 7
Views: 1,907
Posted By buluks
do you have bes and bis email account ? you...

do you have bes and bis email account ?

you can check error on x email on your 8520, when you try send email. and see that error.
Forum: BES Admin Corner 05-25-2010, 12:00 AM
Replies: 2
Views: 910
Posted By buluks
unfortunately, if after you have re enterprise...

unfortunately, if after you have re enterprise activation not solving the problem, you must check email account "CEO" on your mail server.
Forum: General 9700 Series Discussion - Bold 2 05-21-2010, 10:17 PM
Replies: 1
Views: 894
Posted By buluks
there is no way for that

there is no way for that
Forum: BES Admin Corner 05-20-2010, 07:22 AM
Replies: 6
Views: 1,043
Posted By buluks
did you mean " phone sync " is using desktop...

did you mean " phone sync " is using desktop manager ?
Forum: General 9700 Series Discussion - Bold 2 05-20-2010, 07:03 AM
Replies: 4
Views: 2,297
Posted By buluks
another memory card ?

another memory card ?
Forum: General 9700 Series Discussion - Bold 2 05-20-2010, 07:02 AM
Replies: 10
Views: 2,179
Posted By buluks
there is no clue for 9700. Last i try there is...

there is no clue for 9700. Last i try there is problem with lcd.

btw thanks
Forum: General 8300 Series Discussion - Curve 05-19-2010, 07:35 AM
Replies: 4
Views: 1,481
Posted By buluks
try read on guide book on your box, what format...

try read on guide book on your box, what format video support.
Forum: General 8300 Series Discussion - Curve 05-19-2010, 07:34 AM
Replies: 6
Views: 1,242
Posted By buluks
i think that message from your provider for...

i think that message from your provider for automatic setting GPRS. try search on message that bubble
Forum: General 8300 Series Discussion - Curve 05-19-2010, 07:31 AM
Replies: 5
Views: 1,070
Posted By buluks
try to change name ID of person, i think is weird.

try to change name ID of person, i think is weird.
Forum: General 8500 Series Discussion - Gemini 05-19-2010, 07:28 AM
Replies: 2
Views: 1,102
Posted By buluks
what version of your BlackBerry and Desktop...

what version of your BlackBerry and Desktop Manager ?
Forum: General 9000 Series Discussion - Bold 05-19-2010, 07:26 AM
Replies: 8
Views: 2,143
Posted By buluks
it is "capture it" work with video ?

it is "capture it" work with video ?
Forum: General 8500 Series Discussion - Gemini 05-19-2010, 07:25 AM
Replies: 3
Views: 1,208
Posted By buluks
i was in that situation, try to delete gmail from...

i was in that situation, try to delete gmail from application menu, restart - reinstall.

for me it doesn't work,

so i do jlcmd until 507 on my BB and install os. and it is work.
Forum: General 9500 Series Discussion - Storm 05-19-2010, 07:17 AM
Replies: 2
Views: 1,355
Posted By buluks
try to webmail blackberry (...

try to webmail blackberry ( www.provider.blackberry.com ) then check your hotmail.
maybe need validate
Forum: General 9700 Series Discussion - Bold 2 05-19-2010, 07:13 AM
Replies: 2
Views: 3,241
Posted By buluks
if you close the led indicator, what the result ?...

if you close the led indicator, what the result ?
try to battery off and put it again.
Forum: General 9700 Series Discussion - Bold 2 05-19-2010, 07:10 AM
Replies: 10
Views: 2,179
Posted By buluks
the link please, i want to try it.

the link please, i want to try it.
Forum: General 9700 Series Discussion - Bold 2 05-19-2010, 07:07 AM
Replies: 4
Views: 2,297
Posted By buluks
Try to put off memory card and check your phone...

Try to put off memory card and check your phone memory music and entry with some song. it work fine without "jay-z".
after that put in memory card.

or have your try with another memory card ?
Forum: General 9700 Series Discussion - Bold 2 05-19-2010, 07:03 AM
Replies: 1
Views: 1,061
Posted By buluks
did you using desktop manager ? replace data ?

did you using desktop manager ? replace data ?
Forum: Hardware & Accessories 05-19-2010, 06:59 AM
Replies: 3
Views: 4,419
Posted By buluks
40 US$ average price for bold battery

40 US$ average price for bold battery
Forum: Hardware & Accessories 05-19-2010, 06:56 AM
Replies: 1
Views: 2,370
Posted By buluks
i think the problem on lcd. try another

i think the problem on lcd. try another
Forum: BES Admin Corner 05-18-2010, 09:35 PM
Replies: 2
Views: 1,790
Posted By buluks
i think there is no option for that

i think there is no option for that
Forum: BES Admin Corner 05-18-2010, 08:55 PM
Replies: 2
Views: 1,085
Posted By buluks
my recommend using another server for safety. ...

my recommend using another server for safety.

you can ask on BES Admin Thread.

you must mention, what your mail server ? database remote or not ?
Forum: BES Admin Corner 05-10-2010, 05:20 AM
Replies: 2
Views: 1,990
Posted By buluks
so you are using BES, when you send email to...

so you are using BES, when you send email to hotmail, have you try both from device and mail server ?
Forum: BES Admin Corner 05-10-2010, 05:04 AM
Replies: 3
Views: 2,645
Posted By buluks
it is effect to all user BES ? have you check on...

it is effect to all user BES ? have you check on wireless sync read and unread email ?
email set " stay on mailbox " on Exchange server ?
Forum: BES Admin Corner 05-07-2010, 03:17 AM
Replies: 4
Views: 1,286
Posted By buluks
i think BES user cannot feel that you have...

i think BES user cannot feel that you have upgrade BES version, except just downtime.
Forum: BES Admin Corner 04-26-2010, 09:03 PM
Replies: 1
Views: 1,164
Posted By buluks
i think thats default setting from BES server....

i think thats default setting from BES server. try to set 0 "zero" on email prepopulation.
Forum: BES Admin Corner 04-26-2010, 09:01 PM
Replies: 2
Views: 1,134
Posted By buluks
did you error is " desktop unable to submit...

did you error is " desktop unable to submit message ? "
Forum: General Legacy Device Discussion 04-26-2010, 08:50 PM
Replies: 7
Views: 4,413
Posted By buluks
have u tried another simcard or provider ?

have u tried another simcard or provider ?
Forum: BES Admin Corner 03-13-2010, 04:43 AM
Replies: 2
Views: 2,519
Posted By buluks
i do not know it is true or not, make sure your...

i do not know it is true or not, make sure your data plan is BES for wireless EA.

you can check on log file, dispatcher services, that EA progress.

as far as i know if in 30 minutes there no...
Forum: BES Admin Corner 03-13-2010, 04:28 AM
Replies: 4
Views: 2,045
Posted By buluks
even you combine many domain, BES just connect to...

even you combine many domain, BES just connect to 1 domain.
Forum: BES Admin Corner 03-13-2010, 04:23 AM
Replies: 4
Views: 864
Posted By buluks
i think it will be fine, you got sql server 2005....

i think it will be fine, you got sql server 2005. my suggest you try to upgrade to 5.0.0 then 5.0.1.

always backup database
Forum: BES Admin Corner 03-13-2010, 04:19 AM
Replies: 7
Views: 3,658
Posted By buluks
i think if the man up top forget the password BES...

i think if the man up top forget the password BES admin can set password.

the man on top not ready using BlakBerry
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