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Search took 0.13 seconds. Search: Posts Made By: PeterJS
Forum: General 9500 Series Discussion - Storm 06-02-2009, 01:28 PM
Replies: 12
Views: 1,811
Posted By PeterJS
If you are on a BES, make sure your admin enables...

If you are on a BES, make sure your admin enables the software update under "Device Management."
Forum: Aftermarket Software 03-23-2009, 02:20 PM
Replies: 2
Views: 1,217
Posted By PeterJS
Remote Desktop Connection

Hi,

Has anyone ran across a "Remote Desktop Connection"-like app? Something like this:
Remote Desktop for your iPhone! : Boy Genius Report...
Forum: General 9500 Series Discussion - Storm 01-27-2009, 10:13 PM
Replies: 244
Views: 99,478
Posted By PeterJS
Couple of updates here: Top Blackberry Storm...

Couple of updates here:
Top Blackberry Storm Wallpapers - pictures, images, photos, pics, shots, fotos, imagenes, photography - Commoneo...
Forum: BES Admin Corner 01-27-2009, 02:01 PM
Replies: 8
Views: 1,307
Posted By PeterJS
Thanks Stu. Yes, all my gear is in the US. ...

Thanks Stu. Yes, all my gear is in the US.

According to GSM World, FSR partners up with AT&T and TMobile in the US.
GSM Coverage Maps | France | SFR | Roaming Partners...
Forum: BES Admin Corner 01-26-2009, 01:14 PM
Replies: 8
Views: 1,307
Posted By PeterJS
European carrier in the US: email issues.

Fellow admins, this is a new one for me.

I have a user who splits her time between Europe and the US. She uses the French FSR for BES service. Ever since we moved to BES 4.1.6.10, her device has...
Forum: General 9500 Series Discussion - Storm 12-21-2008, 01:57 PM
Replies: 244
Views: 99,478
Posted By PeterJS
There are a couple more here: Top Blackberry...

There are a couple more here:
Top Blackberry Storm Wallpapers - pictures, images, photos, pics, shots, fotos, imagenes, photography - Commoneo...
Forum: General 9500 Series Discussion - Storm 11-17-2008, 12:37 PM
Replies: 33
Views: 4,928
Posted By PeterJS
I received the VIP card invitation thingy in the...

I received the VIP card invitation thingy in the mail.
This morning, I went to the Verizon Corporate store at 6th ave and 42nd Street in Manhattan.

"Oh, we don't have it. It will be out on...
Forum: BES Admin Corner 09-18-2008, 09:07 AM
Replies: 6
Views: 6,653
Posted By PeterJS
You don't need to add anything to the file. ...

You don't need to add anything to the file.

Scroll up, and click on the link in Wunderbar post. Then download the file from that link, backup your existing device.xml and them paste the new one....
Forum: General 9500 Series Discussion - Storm 09-17-2008, 11:44 AM
Replies: 83
Views: 19,196
Posted By PeterJS
Crackberry reports November 1st. Leaked:...

Crackberry reports November 1st.

Leaked: Verizon BlackBerry Storm Pre-Launch Details! | CrackBerry.com (http://crackberry.com/exclusive-verizon-blackberry-storm-pre-launch-details)
Forum: General 9500 Series Discussion - Storm 09-17-2008, 11:40 AM
Replies: 23
Views: 4,616
Posted By PeterJS
The official Verizon page is back up: ...

The official Verizon page is back up:

BlackBerry Storm (http://estore.vzwshop.com/storm/)
Forum: General 9000 Series Discussion - Bold 08-27-2008, 10:19 AM
Replies: 5
Views: 2,162
Posted By PeterJS
Bold on Verizon

Yes, I know it's an AT&T exclusive, don't yell at me, please.

One of my executive users asked me the following:

"I hate AT&T. I prefer Verizon. Can I buy an unlocked Bold and activate it on...
Forum: Rumor Mill 05-14-2008, 04:07 PM
Replies: 0
Views: 1,599
Posted By PeterJS
Thunder and Storm

FTA:

"(..)
All the sound and fury signifies something in the works by the BlackBerry maker. Thunder is the codename for a touchscreen phone coming to Verizon (VZ) and Vodafone (VOD) this year....
Forum: General 9000 Series Discussion - Bold 04-29-2008, 12:55 PM
Replies: 17
Views: 2,895
Posted By PeterJS
BGR: 9000 Internal Spec Sheet

BlackBerry 9000: Internal Spec Sheet Answers Your Questions | The Boy Genius Report (http://www.boygeniusreport.com/2008/04/29/blackberry-9000-internal-spec-sheet-answers-your-questions/)

FTA:...
Forum: Network Outages - powered by DataOutages.com 04-22-2008, 09:27 AM
Replies: 7
Views: 3,276
Posted By PeterJS
This was in NY Metro area. We saw pending...

This was in NY Metro area.

We saw pending messages in BES and logged about a dozen Help Desk calls from BB users complaining of "no email" or "slow email."

Issue resolved around 6:30pm ET...
Forum: Network Outages - powered by DataOutages.com 04-21-2008, 04:51 PM
Replies: 7
Views: 3,276
Posted By PeterJS
Yes, I'm on the phone with VZW now. They are...

Yes, I'm on the phone with VZW now. They are talking to RIM now and confirming it.
Forum: Network Outages - powered by DataOutages.com 04-21-2008, 04:47 PM
Replies: 7
Views: 3,276
Posted By PeterJS
RIM Network Outage

FYI,

Verizon confirms network issues with RIM today. Thus far, seems to have started around 3:00pm ET.

Our users are getting emails very slowly. I have about 400+ messages pending in BES.
...
Forum: BES Admin Corner 03-28-2008, 12:42 PM
Replies: 10
Views: 6,722
Posted By PeterJS
Go to "Active Directory Users and Computers" on...

Go to "Active Directory Users and Computers" on your DC.
Find "BESAdmin" user.
Go to "Properties"
Go to "Exchange Advanced"
Check on "Hide from Exchange address list"
Forum: General BlackBerry Discussion 02-11-2008, 04:55 PM
Replies: 285
Views: 40,311
Posted By PeterJS
Now on CNBC.com from RIM. RIM notifies of...

Now on CNBC.com from RIM.

RIM notifies of "critical" BlackBerry outage - MSNBC Wire Services - MSNBC.com (http://www.cnbc.com/id/23116500/for/cnbc/)

"TORONTO - E-mail service of Research In...
Forum: BES Admin Corner 06-18-2007, 02:41 PM
Replies: 17
Views: 14,084
Posted By PeterJS
Certainly: MS07-034: Cumulative security...

Certainly:

MS07-034: Cumulative security update for Outlook Express and for Windows Mail (http://support.microsoft.com/?kbid=929123)
MS07-033: Cumulative Security Update for Internet Explorer...
Forum: BES Admin Corner 06-18-2007, 11:48 AM
Replies: 17
Views: 14,084
Posted By PeterJS
I don't think Raj's question belongs here, but as...

I don't think Raj's question belongs here, but as an answer, last week, Microsoft released a couple of patches which didn't play all that well with BES. Restart fixed the issue. Make sure you have...
Forum: BES Admin Corner 05-07-2007, 10:39 AM
Replies: 1
Views: 887
Posted By PeterJS
Blackberry MVS

BlackBerry - BlackBerry Press Releases (http://www.blackberry.com/news/press/2007/pr-07_05_2007-02.shtml)



I'm talking to my PBX guru now, we're both bracing ourselves. I hope this will be easy...
Forum: BES Admin Corner 04-18-2007, 09:18 AM
Replies: 149
Views: 29,830
Posted By PeterJS
A couple of my Verizon users are back up in the...

A couple of my Verizon users are back up in the Northeast and Midwest as are some Cingular and TMO folks.
Forum: BES Admin Corner 12-21-2006, 10:57 AM
Replies: 3
Views: 889
Posted By PeterJS
On the user's device: Calendar > Click wheel...

On the user's device:

Calendar > Click wheel > Scroll down to Options > Scroll down to "Keep Appointments" > Change to whatever you think wise.

Hope this helps,
Pete
Forum: BES Admin Corner 12-20-2006, 03:27 PM
Replies: 7
Views: 1,684
Posted By PeterJS
On the BES: Check: 1) User properties >...

On the BES:

Check:
1) User properties > PIM Synch > Message Settings > "Bidirectional Synchronization" radio button selected.

2) User properties > Redirection > Folder Redirection > "Inbox &...
Forum: General BlackBerry Discussion 12-18-2006, 11:58 AM
Replies: 4
Views: 1,238
Posted By PeterJS
I wouldn't delete any contacts from the device,...

I wouldn't delete any contacts from the device, could delete them from Exchange as well. If the user is on Exchange and storing data in the Information Store, my approach would be to clean up the...
Forum: RIM Software 12-18-2006, 11:50 AM
Replies: 37
Views: 97,414
Posted By PeterJS
Checklist: Server-side: 1) What ajaibm...

Checklist:

Server-side:
1) What ajaibm said: verify BESAdmin user has full exchange rights.
2) Verify all Blackberry services are running, especially "Blackberry Synchronization Service."
3)...
Forum: RIM Software 12-18-2006, 11:36 AM
Replies: 3
Views: 5,208
Posted By PeterJS
If you are using BES with Exchange, and your...

If you are using BES with Exchange, and your Outlook stores the data in the Exchange Information Store, you don't need to do anything. Just activate your device, then have your BES administrator...
Forum: BlackBerry Network 12-18-2006, 11:21 AM
Replies: 1
Views: 1,762
Posted By PeterJS
Check here:...

Check here: http://www.blackberryforums.com/bes-admin-corner/
Forum: BlackBerry Network 12-18-2006, 11:11 AM
Replies: 7
Views: 20,329
Posted By PeterJS
Username should be: yourusername@domainname ...

Username should be: yourusername@domainname

Note the "@" sign. Domain name is the name of the domain where the Exchange server resides.

Hope this helps,
Pete
Forum: BES Admin Corner 12-18-2006, 09:58 AM
Replies: 4
Views: 1,047
Posted By PeterJS
I disagree with your assesment of the situation....

I disagree with your assesment of the situation. You correctly point out that there are dependencies within the system, and most of the time, it is those other systems that are at fault, barring an...
Forum: BES Admin Corner 12-15-2006, 07:06 PM
Replies: 11
Views: 1,937
Posted By PeterJS
Fixed: 0) Make sure all of the BES services...

Fixed:

0) Make sure all of the BES services are running under "services"
1) Remove user from BES
2) Wipe the device
3) Add user to BES
4) Go to user properties
5) Go to "PIM Synch" tab
6)...
Forum: BES Admin Corner 12-15-2006, 06:49 PM
Replies: 7
Views: 1,769
Posted By PeterJS
BBQueen, I think you are confusing the end-user...

BBQueen, I think you are confusing the end-user account with the BES Administrative account. A red X on just one user could mean that the network he/she is on is not accessible.

Hope this helps,...
Forum: BES Admin Corner 12-15-2006, 03:16 PM
Replies: 11
Views: 2,086
Posted By PeterJS
Is it me or are there a lot of these EA problems...

Is it me or are there a lot of these EA problems around lately. Did Microsoft recently patch something that's preventing this from working? Probably not.

We had a similar issue to yours Erik, in...
Forum: BES Admin Corner 12-15-2006, 03:14 PM
Replies: 11
Views: 1,937
Posted By PeterJS
Well, EA hangs on "Synchronizing service Desktop"...

Well, EA hangs on "Synchronizing service Desktop"

Email is still coming in, and calendar appts are working as well, AddressBook is not. Calling T-Mobile next.
Forum: BES Admin Corner 12-15-2006, 01:59 PM
Replies: 10
Views: 1,301
Posted By PeterJS
Checklist: 1) Device: Messages > Options >...

Checklist:

1) Device: Messages > Options > Wireless Reconcile = On

2) Server: BlackBerry Manager > User > Properties > Redirection > Redirect Incoming Messages to User's Handheld = On

3)...
Forum: BES Admin Corner 12-15-2006, 11:07 AM
Replies: 11
Views: 1,937
Posted By PeterJS
In my case, Enterprise Activation never finishes....

In my case, Enterprise Activation never finishes. It remains in status "initializing" and while messages arrive in the mailbox, and the calendar appointments get put in and synched up, the Address...
Forum: BES Admin Corner 12-15-2006, 09:28 AM
Replies: 11
Views: 1,937
Posted By PeterJS
It's the new RIM 8700, running on T-mobile EDGE...

It's the new RIM 8700, running on T-mobile EDGE v.4.1.0.346.

BB Core Apps version 4.1,
BB System Software version 4.1 as well.

I downloaded the software from T-Mobile yesterday and wiped out...
Forum: BES Admin Corner 12-15-2006, 09:19 AM
Replies: 8
Views: 1,771
Posted By PeterJS
On the device, Mail > Options > Email...

On the device, Mail > Options > Email Reconciliation > Delete On: set it to "Mailbox and Handheld" and Wireless Reconcile to "On"

Hope that helps,
Pete
Forum: BES Admin Corner 12-15-2006, 09:00 AM
Replies: 11
Views: 1,937
Posted By PeterJS
Bah! That options seems to be missing for some...

Bah! That options seems to be missing for some reason? The only things that are under "Address Book Options" are

Sort By:
Confirm Delete:
Allow Duplicate Names:

And where there's supposed to...
Forum: BES Admin Corner 12-14-2006, 06:11 PM
Replies: 11
Views: 1,937
Posted By PeterJS
"Contacts" do not synch

Weird one: in-box, calendar, tasks all synch up, but "Contacts" refuses to. Wiped out the device, removed the user from BES, reloaded the device with the latest provider software, setup the user on...
Forum: BES Admin Corner 09-11-2006, 07:08 PM
Replies: 0
Views: 881
Posted By PeterJS
Missing "From" information

Hi,

Have one guy for whom the "From" field info is missing. In the BES, all the other users show "FirstName LastName" as the account info, and their email arrive with the proper "from" this...
Forum: BES Admin Corner 12-20-2005, 04:13 PM
Replies: 1
Views: 17,511
Posted By PeterJS
Resolution: On device, go to Options>Service...

Resolution:
On device, go to Options>Service Books>Desktop[CMIME], then press wheel and select "Delete."
On BES, resend the service books to the user.

Notes:
The issue first occured when the...
Forum: BES Admin Corner 12-20-2005, 01:01 PM
Replies: 1
Views: 17,511
Posted By PeterJS
Transaction error - bad format

Issue:
User cannot send email messages from the unit. Message goes out, but after a second, a red X appears and message status reads: "Transaction error - bad format". The user receives incoming...
Forum: BES Admin Corner 12-08-2005, 10:51 AM
Replies: 1
Views: 1,026
Posted By PeterJS
Device not synching with Exchange

Just as an FYI in case anyone else is running into the same issue:

Issue:
User calls in and complains Blackberry 7250 is not receiving any emails. The user is at home and has had service there...
Forum: BES Admin Corner 12-08-2005, 10:27 AM
Replies: 2
Views: 788
Posted By PeterJS
Thank you NJ. I had a user traveling out in...

Thank you NJ.

I had a user traveling out in the fields of CT and complaining about not getting synched. Turned out it was not a signal strength issue, but a device problem itself. In any event,...
Forum: BES Admin Corner 12-07-2005, 04:21 PM
Replies: 2
Views: 788
Posted By PeterJS
Signal Strength

Hello all,

Just a quick questions regarding "signal" under the status option. What range constitues a "good" signal? Is -87dBm better than -95dBm?

Thanks in advance,
Pete
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