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Forum: BES Admin Corner 04-11-2007, 09:12 AM
Replies: 0
Views: 768
Posted By minx
Upgrading

Hi,

We are planning to upgrade our network this summer with w2k3 and Exchange 2007. Right now we are on W2k, EX2k and BES 4.0.6.
My question for BES server:
1. Do I have to upgrade BES to the...
Forum: BES Admin Corner 03-26-2007, 02:37 PM
Replies: 11
Views: 14,326
Posted By minx
jymkata: I ran dstquery, everything is OK, patch...

jymkata: I ran dstquery, everything is OK, patch is installed on all devices (except one that still run on 2.1) but I couldn't remove the application from BES

JoveroC: Yes, mine is for DST patch
Forum: BES Admin Corner 03-23-2007, 10:46 AM
Replies: 8
Views: 2,866
Posted By minx
I read someone post: "be patient". I had the...

I read someone post: "be patient".

I had the same problem, I applied the patch for exchange Monday night, register cdo and reboot both servers without modified the permission. I tested to send...
Forum: BES Admin Corner 03-23-2007, 10:05 AM
Replies: 11
Views: 14,326
Posted By minx
No, still get the error, I get 7 errors with...

No, still get the error,

I get 7 errors with different DB and hardware ID, and 4 module aliases error every 4 hours.

I checked on the servers, patch is already installed on all of devices.
I...
Forum: BES Admin Corner 03-21-2007, 08:54 AM
Replies: 11
Views: 14,326
Posted By minx
Thanks, but the description is different.

Thanks, but the description is different.
Forum: BES Admin Corner 03-20-2007, 12:32 PM
Replies: 11
Views: 14,326
Posted By minx
update: the hardwareID is 8 digits look like PIN...

update: the hardwareID is 8 digits look like PIN Number but none of those Hardware ID's match our devices.
Forum: BES Admin Corner 03-20-2007, 12:24 PM
Replies: 11
Views: 14,326
Posted By minx
event id 20000

Hi,

After pushed install DST fix for BB, I found this on my log files:
EventID 20000
Source: Blackberry Policy Service
Desc: Found a memory cached PackageDB <hexanumber> for HardwareID .... and...
Forum: BES Admin Corner 03-09-2007, 01:51 PM
Replies: 0
Views: 1,715
Posted By minx
CDO version

Hi,

I just applied the hotfix for exchange 2000 on test server, right now the cdo and store.exe version is 6.0.6619.6, according kb912918 users that has full mailbox access won't have permission...
Forum: BES Admin Corner 02-21-2007, 02:20 PM
Replies: 17
Views: 1,566
Posted By minx
blackberry down

Hi,
is blackberry site down?
can't telnet srp.na.blackberry.net, also BlackBerry (http://www.blackberry.net) and .com are down???

thanks,
Forum: General 8100 Series Discussion - Pearl 02-05-2007, 09:12 AM
Replies: 12
Views: 2,561
Posted By minx
Missing email & Call log

Hi,

One of our BES users, keep losing her emails and call logs, sometimes like 1 day there is no email, I check BES log and I see those messages are delivered, but there is nothing on her BB, no...
Forum: BES Admin Corner 02-05-2007, 09:02 AM
Replies: 6
Views: 983
Posted By minx
Thanks Guys, Yes I do backup for db everyday...

Thanks Guys,

Yes I do backup for db everyday and full server weekly.
Forum: BES Admin Corner 02-02-2007, 10:53 AM
Replies: 6
Views: 983
Posted By minx
Installing Service Pack

Hi,

I'm running bes 4.0.0 and want to upgrade to 4.0.6. Is there any installation procedure or it just follow the wizard?

Thanks,
minx
Forum: BES Admin Corner 01-17-2007, 03:53 PM
Replies: 6
Views: 1,002
Posted By minx
4.0.116. it's fine now, I changed to...

4.0.116.

it's fine now, I changed to "Forward all message to the device" when none of above rules apply
Forum: BES Admin Corner 01-15-2007, 04:01 PM
Replies: 6
Views: 1,002
Posted By minx
I looked at the header, they use bcc to send...

I looked at the header, they use bcc to send email. I tested internally, bcc is not redirected to Blackberry? It's weird, the filter is to redirect for BCC too.
Is this BES 4.0 bug?

thanks,
Forum: BES Admin Corner 01-15-2007, 03:09 PM
Replies: 6
Views: 1,002
Posted By minx
The message still unread in inbox, there is no...

The message still unread in inbox, there is no rule in outook.

Any emails from that domain are not forwarded. I can't say if there was no coverage when he received in Outlook, but there is no...
Forum: BES Admin Corner 01-15-2007, 12:40 PM
Replies: 6
Views: 1,002
Posted By minx
Email never forwarded

Hi,

Since few days ago one of my users complain tha email from one of our customers (domain) never forwarded to blackberry device. I cheked on BES 4.0, he has the same filtering rules, forward...
Forum: General Legacy Device Discussion 11-09-2005, 12:00 PM
Replies: 8
Views: 2,655
Posted By minx
yes, 5 treo 650, 2 treo 600 and 2 Audiovox...

yes, 5 treo 650, 2 treo 600 and 2 Audiovox (Pocket PC), hate those devices.
Forum: General Legacy Device Discussion 11-09-2005, 10:41 AM
Replies: 8
Views: 2,655
Posted By minx
bye-bye 8700, see the link below

he End of RIM???

BlackBerry on trial as patent suit returns to court

---------------------------------------------------------

The future of the popular BlackBerry e-mail device could rest...
Forum: BES Admin Corner 09-09-2005, 07:15 AM
Replies: 5
Views: 1,961
Posted By minx
I think you are right Jibi. Even though it uses...

I think you are right Jibi. Even though it uses different port but if this software uses MDS, i'm fine.

Thanks,
Forum: BES Admin Corner 09-08-2005, 03:48 PM
Replies: 5
Views: 1,961
Posted By minx
RemoteMobile

Hi,

Anybody use this application(http://www.desktopmobiles.com/)? Can we do it with BES so we don't need to open port on my firewall? If yes, could you give me the procedure?

Thanks,
minx
Forum: BES Admin Corner 08-26-2005, 02:23 PM
Replies: 3
Views: 1,091
Posted By minx
Thanks, Just did it, actually we don't need...

Thanks,

Just did it, actually we don't need to reload the OS. What I did: remove the user from BES, add it again and then cradle in.
Forum: BES Admin Corner 08-26-2005, 01:37 PM
Replies: 3
Views: 1,091
Posted By minx
Killed Device

Hi,

One of my users reported that his RIM 957 was stolen, I killed the device from BES, few minutes later he called me that he found his RIM. Now he can't use his rim and I don't find anything on...
Forum: BlackBerry Network 08-18-2005, 03:50 PM
Replies: 27
Views: 44,107
Posted By minx
Hotfix does not work

Hi,

I called MS to get the hotfix but it does not resolve the problem.
Forum: BlackBerry Network 08-03-2005, 02:41 PM
Replies: 8
Views: 9,391
Posted By minx
I have 20 BB users with Bell and 17 with Rogers,...

I have 20 BB users with Bell and 17 with Rogers, they told me that Bell has greater coverage for voice in North America, for data is almost even.
The only thing I don't like about Rogers is their...
Forum: BlackBerry Network 06-21-2005, 07:27 AM
Replies: 27
Views: 44,107
Posted By minx
Read

Hi,

I have no problem with BES/BB devices but Treo 650 using MyMail (POP3), when the email arrives on treo, I see the status on Outlook is changed to Read. I called Rogers many times and they told...
Forum: BES Admin Corner 06-16-2005, 03:33 PM
Replies: 1
Views: 1,016
Posted By minx
BB Browser

Hi,

I just realize that My BB Browser on 957 is gone, anybody know how to push it again from BES?

Thanks,

Minx
Forum: BlackBerry Network 05-06-2005, 10:20 AM
Replies: 2
Views: 3,029
Posted By minx
Thanks, Better they still use their 7290 to...

Thanks,
Better they still use their 7290 to receive text messaging (free to receive) and buy cheapy phone.
Forum: BlackBerry Network 05-05-2005, 09:42 AM
Replies: 2
Views: 3,029
Posted By minx
Red face Pay as you go

Hi,

We have BES, our provider is Rogers. Some of my users use 7290 and they are going to travel to Europe. I checked on Rogers' site, the roaming charge is so expensive. Rogers's customer service...
Forum: BES Admin Corner 04-11-2005, 03:08 PM
Replies: 3
Views: 1,097
Posted By minx
Move user from redirector

Hi,
I want to move one user from BB Redirector to BES. Right now the redirector is installed on his PC. I read BES manual, what we need to do just activate the unit.
My question is:
1. Do I need...
Forum: BES Admin Corner 04-08-2005, 02:59 PM
Replies: 0
Views: 1,076
Posted By minx
RIM 957 browser

Hi,

When I try to browse using bb browser (with BBE) on my RIM 957 to www.cnn.com I get error:
~~~~~~~~
http response code 406
Not Acceptable200: application can not accept the content...
Forum: BES Admin Corner 04-08-2005, 02:51 PM
Replies: 0
Views: 848
Posted By minx
BB in Stowe

Hi,

Anybody knows if BB (data) will works in Stowe? We are thinking to switch to Bell because Rogers data doesn't work there.

Thanks,
minx
Forum: BES Admin Corner 03-09-2005, 01:58 PM
Replies: 7
Views: 1,455
Posted By minx
Sorry, I'm confused, You meant the .ldf file...

Sorry, I'm confused,
You meant the .ldf file right?
Forum: BES Admin Corner 03-09-2005, 01:54 PM
Replies: 7
Views: 1,455
Posted By minx
update: can I delete the log file manually?

update: can I delete the log file manually?
Forum: BES Admin Corner 03-09-2005, 01:54 PM
Replies: 7
Views: 1,455
Posted By minx
hmmm, i just added registry entry to set maximum...

hmmm, i just added registry entry to set maximum file age to 30 days for all logs.
What problem i'll see?

Thanks,
Forum: BES Admin Corner 03-09-2005, 09:51 AM
Replies: 7
Views: 1,455
Posted By minx
database

Hi,

I've been using BES 4.0 since yesterday afternoon for one user and I checked the database file this morning and I see that .mdf file is 100M and the .ldf file is 25M.
Is it normal 25M for 2...
Forum: BES Admin Corner 03-09-2005, 08:21 AM
Replies: 2
Views: 2,198
Posted By minx
Thanks, You mean from disp_01.log and ...

Thanks,

You mean from disp_01.log and sync_01.log?
Forum: BES Admin Corner 03-08-2005, 02:12 PM
Replies: 2
Views: 2,198
Posted By minx
Bandwidth usage

Hi,

Can we see the bandwidth usage per user/device with BES 4.0?

Not all of my users have unlimited plan and one of the reason we buy BES because the sales reps told me that we can monitor the...
Forum: BES Admin Corner 03-04-2005, 04:17 PM
Replies: 3
Views: 4,404
Posted By minx
update: After I installed MDAC 2.8, I...

update:

After I installed MDAC 2.8, I rebooted the machine and then ms exchange management is on starting state for a long time. When I try to install bes, it give the errror cannot load cdo.dll...
Forum: BES Admin Corner 03-04-2005, 02:14 PM
Replies: 3
Views: 4,404
Posted By minx
Installing BES 4

Hi,

Right now I'm reinstalling BES 4.0, pls correct me if I'm wrong:
1.Install W2k Server SP4. install IE6 and hot fixes
2.Install EX 2k, SP3, install hotfix for cdo.dll and register
3....
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