BlackBerry Forums Support Community

Showing results 1 to 7 of 7
Search took 0.51 seconds. Search: Posts Made By: srhyland

Forum: General 9000 Series Discussion - Bold

06-06-2011, 11:56 PM

Replies: 11

9650; Upgrade wiped my Host Routing Table Data

Views: 9,503

Posted By srhyland

Re: 9650; Upgrade wiped my Host Routing Table Data

AIS have gotten a lot slicker with this and have sorted it out remotely, so lucky for me, I'm up & running again without any hassle at all. Thanks again though, to all those who contributed.

Forum: General 9000 Series Discussion - Bold

06-06-2011, 04:52 PM

Replies: 11

9650; Upgrade wiped my Host Routing Table Data

Views: 9,503

Posted By srhyland

Re: 9650; Upgrade wiped my Host Routing Table Data

Thank you very much for posting devnull. However, the site won't let me log on via a browser. It prompts to access via my BB in order to 'create an account'. It's paradoxical because my BB browser...

Forum: General 9000 Series Discussion - Bold

06-06-2011, 09:55 AM

Replies: 11

9650; Upgrade wiped my Host Routing Table Data

Views: 9,503

Posted By srhyland

Re: 9650; Upgrade wiped my Host Routing Table Data

Okay, I have all the info required but, could somebody spoon feed me on how I get to the "AIS portal for BIS". Sorry, I'm really not that much of a techie.:cry:

Forum: General 9000 Series Discussion - Bold

06-06-2011, 08:29 AM

Replies: 11

9650; Upgrade wiped my Host Routing Table Data

Views: 9,503

Posted By srhyland

Re: 9650; Upgrade wiped my Host Routing Table Data

In the link's screen shots, it shows how to get to the PIN.

It's IMEI that I don't understand. What is it, and where can I find it?

Cheers.

Forum: General 9000 Series Discussion - Bold

06-06-2011, 08:08 AM

Replies: 11

9650; Upgrade wiped my Host Routing Table Data

Views: 9,503

Posted By srhyland

Re: 9650; Upgrade wiped my Host Routing Table Data

Thanks, but I'm not that knowledgeable. I'm okay on PIN, but IMEI throws me. Doh!

Forum: General 9000 Series Discussion - Bold

06-06-2011, 07:44 AM

Replies: 11

9650; Upgrade wiped my Host Routing Table Data

Views: 9,503

Posted By srhyland

Re: 9650; Upgrade wiped my Host Routing Table Data

Thanks. I tried that but it doesn't do anything. I think that's because it needs the relevant bunch of numbers to be sent and thereafter recognised by the carrier.

Trying a reboot just in case,...

Forum: General 9000 Series Discussion - Bold

06-06-2011, 07:31 AM

Replies: 11

9650; Upgrade wiped my Host Routing Table Data

Views: 9,503

Posted By srhyland

9650; Upgrade wiped my Host Routing Table Data

Hi,

I've just carried out the latest software upgrade and it has wiped my Host Routing Table data. My carrier (AIS) are telling me that I need to visit their 'local' head office, where an engineer...

Showing results 1 to 7 of 7