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Forum: General 8300 Series Discussion - Curve

12-10-2009, 09:26 AM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

Wirelessly posted (8820) I can't help...

Wirelessly posted (8820)

I can't help with the bluetooth question, but regarding the other, try this, so we have a baseline:

Do a hard reset on the blackberry. That is, remove the battery...

Forum: General 8300 Series Discussion - Curve

12-04-2009, 09:52 PM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

Wirelessly posted (8820) Darn! I'm out...

Wirelessly posted (8820)

Darn!

I'm out of ideas. Except SpawnMOD's post, which is a bit above me.

Forum: General 8300 Series Discussion - Curve

12-04-2009, 07:34 PM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

Wirelessly posted (8820) I am...

Wirelessly posted (8820)

I am trying to see if this will work for me, but I am not as technologically advanced as the OP. I can get as far as step #4 but am not sure exactly what I need to...

Forum: General 8300 Series Discussion - Curve

12-04-2009, 07:27 PM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

Wirelessly posted (8820) If you are game,...

Wirelessly posted (8820)

If you are game, how about trying this:

1- uninstall again

Forum: General 8300 Series Discussion - Curve

12-04-2009, 05:54 PM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

Post an update when you get the chance. I...

Post an update when you get the chance.

I see you are not unique, after a search and looking at the thread devnull linked. A clean uninstall, reboot, and the reinstall appears to be the best...

Forum: General 8300 Series Discussion - Curve

12-04-2009, 05:40 PM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

OK...... It sounds like you did successfully...

OK...... It sounds like you did successfully install desktop manager, and you have a shortcut on your desktop. Did you go through steps similar to what is here: ...

Forum: General 8300 Series Discussion - Curve

12-04-2009, 05:10 PM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

Stay with it and try not to get frustrated. ...

Stay with it and try not to get frustrated. We'll figure it out.

Forum: General 8300 Series Discussion - Curve

12-04-2009, 05:05 PM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

Two things: 1 - blackberry is different. ...

Two things:

1 - blackberry is different. You may not have trouble with other devices and hardware. But people have had trouble with blackberrys and hubs, etc. Even trouble with some ports on...

Forum: General 8300 Series Discussion - Curve

12-04-2009, 04:49 PM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

LoveMyNewBB... Assuming you are doing everything...

LoveMyNewBB... Assuming you are doing everything right and the DM installer is telling you to connect the BB, follow devnull's advice. If you are using a hub or keyboard USB connection, don't. And...

Forum: General 8300 Series Discussion - Curve

12-04-2009, 04:42 PM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

Do you connect the BB when the DM installer is...

Do you connect the BB when the DM installer is installing? I don't think so, but can't remember for sure.

Forum: General 8300 Series Discussion - Curve

12-04-2009, 04:40 PM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

See what others say. I don't believe you should...

See what others say. I don't believe you should be seeing that message. Rather, there's is something I'm missing.

Do you see any other screens during installation before that, or respond to the...

Forum: General 8300 Series Discussion - Curve

12-04-2009, 04:15 PM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

So that I am clear ... You are installing Desktop...

So that I am clear ... You are installing Desktop Manager, right? You have never installed it before? You have downloaded the installer from blackberry.com, and that is what you are running?
...

Forum: General 8300 Series Discussion - Curve

12-04-2009, 03:30 PM

Replies: 32

Cannot install Desktop Manager

Views: 5,362

Posted By aiharkness

Wirelessly posted (8820) You are getting the...

Wirelessly posted (8820)

You are getting the power message because you haven't yet installed the drivers that are needed, which will get installed when you install blackberry manager.

It's...

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