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Forum: RIM Software 06-10-2009, 12:30 PM
Replies: 901
Attention: JL_Cmder
Views: 1,413,131
Posted By jjmach
That seems to be the message when the device does...

That seems to be the message when the device does not have at least 4.3 OS version. Try to upgrade it first, then you can do the rest to factory.

Regards
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