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Search took 0.03 seconds. Search: Posts Made By: lgreenberg
Forum: General BlackBerry Discussion 05-23-2006, 09:56 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
You don't need to remove WIX PPU on your phone. ...

You don't need to remove WIX PPU on your phone. If Cingular said they're going to remove it from your account that's all you need.
Forum: General BlackBerry Discussion 05-23-2006, 07:40 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
If your plan was set up by a rep. who says access...

If your plan was set up by a rep. who says access to the WAP APN is included in the Blackberry plan, and it was thus set up properly to allow you access to the WAP APN, then yes, you should have them...
Forum: General BlackBerry Discussion 03-23-2006, 06:53 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
That's great about T-Mobile's customer service...

That's great about T-Mobile's customer service and lower prices.

But as I've mentioned before, what good is quality customer service and low rates if my phone doesn't work?
Forum: General BlackBerry Discussion 03-21-2006, 09:42 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
No. The charges show up stricly when you use...

No.

The charges show up stricly when you use the WAP APN with third party applications.
Forum: General BlackBerry Discussion 03-21-2006, 09:29 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Because you are using Exchange My Mail's MDS...

Because you are using Exchange My Mail's MDS proxy to access the internet not Cingular's wap APN.

You need the $9.99 Exchange My Mail Exchange Hosting Service as well as the $9.99 Blackberry...
Forum: General BlackBerry Discussion 03-20-2006, 06:35 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
We're not talking about independent retailers. ...

We're not talking about independent retailers.

We are talking about calling into Cingular's corporate 800 number. Calling into the data support people who are suposed to know what's going on. ...
Forum: General BlackBerry Discussion 03-20-2006, 06:23 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Having it is one thing. Making sure their...

Having it is one thing.

Making sure their employees use and are familar with it is another.
Forum: General BlackBerry Discussion 03-20-2006, 05:37 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
That doesn't make it right. You say it's not...

That doesn't make it right.

You say it's not poor training. It absolutely is poor training.

It's not hard to document a set of rules, teach them to a group of individuals, test them on it,...
Forum: General BlackBerry Discussion 03-20-2006, 05:20 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Oh the sales reps. better know what they're...

Oh the sales reps. better know what they're selling too.
Forum: General BlackBerry Discussion 03-20-2006, 04:47 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Sorry corey but that doesn't fly. Sure, I...

Sorry corey but that doesn't fly.

Sure, I don't expect two data support reps. to know everything the other knows when it comes to most things. I wouldn't expect both to know for example, who led...
Forum: General BlackBerry Discussion 03-20-2006, 02:48 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
The data support reps. all give different answers...

The data support reps. all give different answers too.
Forum: General BlackBerry Discussion 03-20-2006, 02:17 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Call back and get another rep. on the phone. ...

Call back and get another rep. on the phone. Chances are that rep. would tell you wap access in NOT included.

No one there gives the same answer. :smile:
Forum: General BlackBerry Discussion 03-20-2006, 02:02 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
You mean for now. :razz:

You mean for now. :razz:
Forum: General BlackBerry Discussion 03-20-2006, 01:43 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
LOL. Here we go again. Just go with a...

LOL.

Here we go again.

Just go with a hosted Exchange service and forget about all this nonsense. :smile:
Forum: General BlackBerry Discussion 03-20-2006, 01:08 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
LOL So now there's an unlimited e-mail plan...

LOL

So now there's an unlimited e-mail plan AND a unlimited e-mail/internet plan?

Cingular's stories get funnier every day.
Forum: General BlackBerry Discussion 03-20-2006, 01:07 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Absolutely. That's one of the great things about...

Absolutely. That's one of the great things about BES.
Forum: General BlackBerry Discussion 02-12-2006, 04:43 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Check around. We all use the browser with...

Check around.

We all use the browser with our Blackberries on the Cingular unlimited plan.

What's not included in the use of third party applications which require a data connection.
Forum: General BlackBerry Discussion 02-11-2006, 09:36 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Cingular's data plans are as follows (data...

Cingular's data plans are as follows (data includes e-mail.)

$39.99 per month for 4 MB
$49.99 per month for unlimited use.

If you have a voice plan they take $5 off the above listed charges. ...
Forum: General BlackBerry Discussion 02-11-2006, 04:39 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Cingular shouldn't care if you're on BES or BIS. ...

Cingular shouldn't care if you're on BES or BIS. It makes no difference to them and they don't charge any more or any less if you use one or the other. It has nothing to do with them. It's simply...
Forum: General BlackBerry Discussion 02-10-2006, 01:31 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Glad you got up and running and that it was a...

Glad you got up and running and that it was a positive experience. :smile:
Forum: General BlackBerry Discussion 02-09-2006, 05:42 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
I suggest reading the thread on Exchange My Mail...

I suggest reading the thread on Exchange My Mail here (http://www.blackberryforums.com/showthread.php?t=14034).

They are simply awesome.
Forum: General BlackBerry Discussion 01-28-2006, 10:52 AM
Replies: 190
Views: 19,283
Posted By lgreenberg
T-Mobile does have roaming agreements in certain...

T-Mobile does have roaming agreements in certain place to allow their users access to the 850 band network when their own network in not available.
Forum: General BlackBerry Discussion 01-28-2006, 09:11 AM
Replies: 190
Views: 19,283
Posted By lgreenberg
I'm no technical expert but from what I've seen...

I'm no technical expert but from what I've seen most, if not all, third party applications which require data access (these include instant messaging type applications, weather, information, etc.)...
Forum: General BlackBerry Discussion 01-28-2006, 06:27 AM
Replies: 190
Views: 19,283
Posted By lgreenberg
You don't seem to get it so I'll say it again in...

You don't seem to get it so I'll say it again in a way I hope you'll understand.

I wouldn't care if T-Mobile offered me 10,000 minutes a month for FREE!. Since their coverage is so poor in my...
Forum: General BlackBerry Discussion 01-28-2006, 06:25 AM
Replies: 190
Views: 19,283
Posted By lgreenberg
Don't get me wrong I don't really have a problem...

Don't get me wrong I don't really have a problem with Cingular's customer service and their lack of knowledge on the situation. Every carrier is the same way.

My problem is simply the fact that...
Forum: General BlackBerry Discussion 01-27-2006, 03:02 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Based on my conversation with Cingular today you...

Based on my conversation with Cingular today you may be fine now but could have your account "audited" at any time. This would result in the charges for using the wap.cingular APN to begin showing...
Forum: General BlackBerry Discussion 01-27-2006, 02:58 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Yes you still need the BB UNL plan. That's...

Yes you still need the BB UNL plan.

That's in essence your data connection. You're paying Cingular to use their network to interact with the Exchange My Mail servers. Without a Blackberry plan...
Forum: General BlackBerry Discussion 01-27-2006, 02:02 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Wow. Words can not describe how pleased I am...

Wow.

Words can not describe how pleased I am with the Exchange My Mail service.

The entire set up process took less than 30 minutes and Dave and Steve walked me through the whole thing.

I'm...
Forum: General BlackBerry Discussion 01-27-2006, 01:01 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Yep. Cingular with Exchange Hosting. ...

Yep.

Cingular with Exchange Hosting.

That's what I'm doing. I just signed up.
Forum: General BlackBerry Discussion 01-27-2006, 12:54 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
It really is a joke. It's totally soured me...

It really is a joke.

It's totally soured me on the entire Blackberry experience with Cingular.
Forum: General BlackBerry Discussion 01-27-2006, 12:34 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Just to further complicate things..... I...

Just to further complicate things.....

I called into Cingular to have them remove the Wireless Internet Pay Per Use feature and credit me back for the charges on my bill.

This time the data...
Forum: General BlackBerry Discussion 01-27-2006, 12:20 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
That's why more than one wireless carrier exists....

That's why more than one wireless carrier exists.

The simple answer of just switch to "X" provider because they offer
"this" feature at "this" price just doesn't work for everyone.
Forum: General BlackBerry Discussion 01-27-2006, 11:58 AM
Replies: 190
Views: 19,283
Posted By lgreenberg
LOL. Geez, what are you president of the...

LOL.

Geez, what are you president of the company or something?

For me the most important feature, the one I'm willing to pay for is coverage. And to be brutally honest, in the areas I find...
Forum: General BlackBerry Discussion 01-27-2006, 11:15 AM
Replies: 190
Views: 19,283
Posted By lgreenberg
Yeah, this line really sums it up....... (3)...

Yeah, this line really sums it up.......

(3) data access through any software application that is not provided by Cingular or Research in Motion ("RIM® ") and/or (4) any browser or Java...
Forum: General BlackBerry Discussion 01-27-2006, 11:03 AM
Replies: 190
Views: 19,283
Posted By lgreenberg
Here's what they say now....... The...

Here's what they say now.......

The wap.cingular APN is definetly not included in the unlimited Blackberry plan.

It is possible to have the wap.cingular added to your account without them...
Forum: General BlackBerry Discussion 01-27-2006, 10:45 AM
Replies: 190
Views: 19,283
Posted By lgreenberg
This is just so frustrating. I'm on the...

This is just so frustrating.

I'm on the phone now with Cingular data support. The first rep. I spoke maintains that the wap.cingular APN is not included in any of the Blackberry plans and using...
Forum: General BlackBerry Discussion 01-26-2006, 09:23 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
I think if you had the basic BB plan and you went...

I think if you had the basic BB plan and you went over you'd be charged by Cingular. Again I'm no expert on BES but I think you still use Cingular's data servers to connect to the Exchange My Mail...
Forum: General BlackBerry Discussion 01-26-2006, 08:41 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
BES = Blackberry Enterprise Server You...

BES = Blackberry Enterprise Server

You can read about Exchange My Mail here:

http://www.exchangemymail.com/blackberryfeatures.html

You'd still need Cingular's voice and data (Blackberry)...
Forum: General BlackBerry Discussion 01-26-2006, 08:04 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Yeah dulcamara. I'm going to wait for my...

Yeah dulcamara.

I'm going to wait for my next bill. If I continue to see these extra charges "Exchangemymail.com" here I come. :)
Forum: General BlackBerry Discussion 01-26-2006, 07:32 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
Did they agree to remove the charges when you...

Did they agree to remove the charges when you called in?

Did they remove the line? Can you still use the wap.cingular APN?

I just opened my bill and sure enough there are $6.96 worth of...
Forum: General BlackBerry Discussion 01-26-2006, 07:25 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
I don't even see the WRLSS INTRNT XPRS line on...

I don't even see the WRLSS INTRNT XPRS line on there.........
Forum: General BlackBerry Discussion 01-26-2006, 07:13 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
That's my experience. When I set up my...

That's my experience.

When I set up my account I could not access any third party apps. I called in and they added the WIRELESS INTERNET EX line and I immediately was able to start using...
Forum: General BlackBerry Discussion 01-26-2006, 07:09 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
So seattle18, you're able to use the wap.cingular...

So seattle18, you're able to use the wap.cingular APN?
Forum: General BlackBerry Discussion 01-26-2006, 07:03 PM
Replies: 190
Views: 19,283
Posted By lgreenberg
The bottom line here is no one knows for sure...

The bottom line here is no one knows for sure what's right.

No one can give you a straight answer, not even the folks at Cingular.

Some people haven't seen extra charges when using the...
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