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Forum: General BlackBerry Discussion 07-01-2006, 09:43 PM
Replies: 70
Views: 8,984
Posted By whsbuss
Actually, I did exactly that 3 weeks ago. In...

Actually, I did exactly that 3 weeks ago. In fact, I had Verizon delete my entire BIS account and recreated it with a different blackberry.net address. I'm using that address since 3 weeks ago and I...
Forum: General BlackBerry Discussion 07-01-2006, 02:59 PM
Replies: 70
Views: 8,984
Posted By whsbuss
Thanks, but that makes no sense. RIM has a...

Thanks, but that makes no sense. RIM has a problem and they need to get it resolved. Changing the username for the blackberry.net address does not change the BIS configuration. They know there's a...
Forum: General BlackBerry Discussion 07-01-2006, 06:03 AM
Replies: 70
Views: 8,984
Posted By whsbuss
Did that at least 5 times now. Works for a while...

Did that at least 5 times now. Works for a while but does not fix the problem.
Forum: General BlackBerry Discussion 06-30-2006, 01:41 PM
Replies: 70
Views: 8,984
Posted By whsbuss
As I mentioned in the Cingular thread, I called...

As I mentioned in the Cingular thread, I called RIM again on my case that's been open since 6/12/06. It is only affecting emails sent to my vzw.blackberry.net address. Polled POP/IMAP accounts work...
Forum: General BlackBerry Discussion 06-29-2006, 06:27 PM
Replies: 70
Views: 8,984
Posted By whsbuss
Delays are back again. RIM tech support just...

Delays are back again. RIM tech support just keeps resending the service books, does a few <confirm> messages and say the problem has been resolved.

I have been experiencing this for more than 3...
Forum: General BlackBerry Discussion 06-29-2006, 09:30 AM
Replies: 70
Views: 8,984
Posted By whsbuss
If your with Verizon, contact their Data Support...

If your with Verizon, contact their Data Support team and have them escalate to RIM. You will be given a case number from RIM for their troubleshooting effort. VZW DTS 866-788-9387
Forum: General BlackBerry Discussion 06-24-2006, 06:25 AM
Replies: 70
Views: 8,984
Posted By whsbuss
I suggest getting Cingular to report this to RIM....

I suggest getting Cingular to report this to RIM. Its the only way for them to recognize this is a major problem. When I spoke with RIM I did not get the impression they thought it was affecting that...
Forum: General BlackBerry Discussion 06-22-2006, 03:19 PM
Replies: 70
Views: 8,984
Posted By whsbuss
Don't be fooled by these results. When the...

Don't be fooled by these results. When the problem exists, the delays are between 10-6 PM Eastern. Some days all is normal. RIM still has a problem that is elusive. I still believe its a BIS 2.0...
Forum: General BlackBerry Discussion 06-22-2006, 02:01 PM
Replies: 70
Views: 8,984
Posted By whsbuss
Yep, its back! RIM just re-submitted the case to...

Yep, its back! RIM just re-submitted the case to engineering. They told me that they found a problem with the Inbox on the BIS last week. They did say it affected lots of users across carriers........
Forum: General BlackBerry Discussion 06-20-2006, 08:14 AM
Replies: 70
Views: 8,984
Posted By whsbuss
So far, since yesterday, emails are being...

So far, since yesterday, emails are being delivered in < 1 minute to my BB.
Forum: General BlackBerry Discussion 06-19-2006, 02:01 PM
Replies: 70
Views: 8,984
Posted By whsbuss
Are you using a 7130 device?

Are you using a 7130 device?
Forum: General BlackBerry Discussion 06-19-2006, 11:59 AM
Replies: 70
Views: 8,984
Posted By whsbuss
These are the exact same symptoms I was...

These are the exact same symptoms I was experiencing. Call Sprint and have them escalate to RIM.

Final Update
I just got an email from Blackberry Support stating they resolved my problem. So far...
Forum: General BlackBerry Discussion 06-19-2006, 11:01 AM
Replies: 70
Views: 8,984
Posted By whsbuss
Another Update

Well the problem is still there at RIM's network. My RIM case is still opened (7 days now) and the latest update from them is they are still investigating. They did tell me many users are...
Forum: General BlackBerry Discussion 06-12-2006, 04:45 PM
Replies: 70
Views: 8,984
Posted By whsbuss
Update

This problem is now escalated within RIM. They sent 10 test messages with BB confirmation. So far (2.5 hours later) only 7 of the 10 messages have been received. Most have been delayed by up to 2...
Forum: General BlackBerry Discussion 06-12-2006, 01:07 PM
Replies: 70
Views: 8,984
Posted By whsbuss
Delays Again

I am noticing delays again today when sending to the vzw.blackberry.net address. I have at least 3 messages sent an hour ago that have not been delivered to the BB. Yet I did receive another one in...
Forum: General BlackBerry Discussion 06-01-2006, 07:34 PM
Replies: 70
Views: 8,984
Posted By whsbuss
OK, here's the deal. I called VZW data tech...

OK, here's the deal.

I called VZW data tech support and the tech verified all was well in the admin BIS. But I still could not receive email to the vzw.blackberry.net address. He deleted the BIS...
Forum: General BlackBerry Discussion 06-01-2006, 04:59 PM
Replies: 70
Views: 8,984
Posted By whsbuss
I resent all my service books as well, but to no...

I resent all my service books as well, but to no avail. What's strange is my accounts configured in the BIS (both POP and IMAP) are working fine. If it doesn't improve later I'll post a call with...
Forum: General BlackBerry Discussion 06-01-2006, 04:44 PM
Replies: 70
Views: 8,984
Posted By whsbuss
Must be a RIM problem. I just got an email that...

Must be a RIM problem. I just got an email that was forwarded from my Gmail account on my BB. However I just logged into Gmail and sent a message to the BB and it did not arrive.
Forum: General BlackBerry Discussion 06-01-2006, 04:15 PM
Replies: 70
Views: 8,984
Posted By whsbuss
Email Delays Sending to vzw.blackberry.net

Is anyone noticing big delays/missed messages sent to vzw.blackberry.net? I checked my mail server (which forwards some of my email accounts) and I see the successful sent to the RIM network, but I...
Showing results 1 to 19 of 19

 
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