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Forum: Network Outages - powered by DataOutages.com

05-01-2008, 06:17 PM

Replies: 18

EDGE outage - TMO?

Views: 2,720

Posted By sowhynot

Update

I'm still not really happy with TMo customer support. It's taken more than 2 hours and multiple phone calls to get to the trouble ticket stage, and I've ended up diagnosing their problem.

It's...

Forum: Network Outages - powered by DataOutages.com

04-30-2008, 05:15 PM

Replies: 18

EDGE outage - TMO?

Views: 2,720

Posted By sowhynot

A valid question - and the answer is yes, up...

A valid question - and the answer is yes, up until today. :smile:

Forum: Network Outages - powered by DataOutages.com

04-30-2008, 04:46 PM

Replies: 18

EDGE outage - TMO?

Views: 2,720

Posted By sowhynot

T-Mobile. I'm not a BES customer. And you're...

T-Mobile. I'm not a BES customer. And you're right - I'm sure there is a big difference.

Thanks for letting me know about the outage. Do you know if it's only impacting TMO or are other...

Forum: Network Outages - powered by DataOutages.com

04-30-2008, 04:41 PM

Replies: 18

EDGE outage - TMO?

Views: 2,720

Posted By sowhynot

Unfortunately, I'm stuck at my office. The issue...

Unfortunately, I'm stuck at my office. The issue has occurred all day (6 hours or better).

Personally, I think it's either a cell tower issue or a network issue. However, the TMO BB rep I've...

Forum: Network Outages - powered by DataOutages.com

04-30-2008, 04:16 PM

Replies: 18

EDGE outage - TMO?

Views: 2,720

Posted By sowhynot

Repeatedly.

Repeatedly.

Forum: Network Outages - powered by DataOutages.com

04-30-2008, 03:59 PM

Replies: 18

EDGE outage - TMO?

Views: 2,720

Posted By sowhynot

EDGE outage - TMO?

I'm getting the run-around from TMO. I'm only able to get GSM, and obviously no data. They're "not aware of any outages" and are trying to blame my settings (typical).

Anyone know differently?...

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