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Forum: BES Admin Corner

02-27-2007, 03:36 PM

Replies: 607

DST Upgrades

Views: 78,675

Posted By mahoward

Slate, you will need to replace the device.xml in...

Slate, you will need to replace the device.xml in your apploader directory with one that has the 8100 and 8700 device model numbers in it. Delete any subdirs in the packagecache directory, then try...

Forum: BES Admin Corner

02-27-2007, 02:47 PM

Replies: 607

DST Upgrades

Views: 78,675

Posted By mahoward

I pushed 2.2 to >100 users this morning. At...

I pushed 2.2 to >100 users this morning. At first I got about 50% 0x43 503 errors, which freaked me right out, however they seem to be clearing up nicely over the last few hours, turning into...

Forum: BES Admin Corner

02-23-2007, 02:22 PM

Replies: 607

DST Upgrades

Views: 78,675

Posted By mahoward

juwaack68: Just delete the entire folder...

juwaack68:

Just delete the entire folder under packagecache. It will rebuild at the next interval. I didn't need to stop the policy service. Make sure the source of your packagecache includes...

Forum: BES Admin Corner

02-20-2007, 03:04 PM

Replies: 607

DST Upgrades

Views: 78,675

Posted By mahoward

You do not need the device to show up there to...

You do not need the device to show up there to push to all devices. You need an updated device.xml in your apploader directory in the same sharepoint were the DST patch is located.

Forum: BES Admin Corner

02-19-2007, 12:10 PM

Replies: 607

DST Upgrades

Views: 78,675

Posted By mahoward

I posted this in the other thread but may be...

I posted this in the other thread but may be useful here as well:

All,

I have alot of interesting research results on applying this patch to different devices / code levels. Here are my...

Forum: BES Admin Corner

02-19-2007, 12:05 PM

Replies: 607

DST Upgrades

Views: 78,675

Posted By mahoward

CRWJumper: Try updating your device.xml to the...

CRWJumper: Try updating your device.xml to the latest version with the 8100 and 8800 models listed in it. This file is located in the Apploader directory of your share point for the OTA software. ...

Forum: BES Admin Corner

02-19-2007, 12:01 PM

Replies: 607

DST Upgrades

Views: 78,675

Posted By mahoward

OK, I reported the disappearing 3/11-3/31 appts...

OK, I reported the disappearing 3/11-3/31 appts issue to RIM, they said nobody else has reported it... so anyway I was unable to pull device logs b/c disabling/reenabling cal synch overwrote the...

Forum: BES Admin Corner

02-19-2007, 10:40 AM

Replies: 607

DST Upgrades

Views: 78,675

Posted By mahoward

I have verified 2 different devices, an 8700 and...

I have verified 2 different devices, an 8700 and 7290, that I know of out of a 100 device test deployment that were missing all appts between 3/11 and 3/31. Disabling / re-enabling cal synch fixed it...

Forum: BES Admin Corner

02-19-2007, 09:43 AM

Replies: 607

DST Upgrades

Views: 78,675

Posted By mahoward

CRWJumper - I am also getting reports that...

CRWJumper - I am also getting reports that people's future calendar appt's are disappearing after the update. One device I know ran out of memory so I am guessing the appts were deleted to free up...

Forum: BES Admin Corner

02-15-2007, 05:07 PM

Replies: 607

DST Upgrades

Views: 78,675

Posted By mahoward

No, the FILESHARE folders in c$\Program...

No, the FILESHARE folders in c$\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache

Forum: BES Admin Corner

02-15-2007, 04:39 PM

Replies: 607

DST Upgrades

Views: 78,675

Posted By mahoward

Issues w/ newer devices? Update your sw config device.xml!

I was having the issue of Pearl's (8100's) not receiving the patch, however it listed as App Status: up-to-date in BB Mgr. The problem was my old device.xml had no entry for the 8100. Even if you are...

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