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Search: Posts Made By: kerseyr
Forum: BES Admin Corner 07-08-2008, 05:13 AM
Replies: 4
Views: 696
Posted By kerseyr
I guess the RPO would be BES up and running with...

I guess the RPO would be BES up and running with all users functioning fully and service functioning as before.

RTO would be ASAP...

Are these too general?
Forum: BES Admin Corner 07-04-2008, 05:43 AM
Replies: 9
Views: 2,129
Posted By kerseyr
Not sure if I'm quite right here but are you...

Not sure if I'm quite right here but are you running 2 BES on seperate MSDE databases?

Hdawg - am I correct in saying once you have migrated to SQL you can merge the 2 databases in to 1 and have a...
Forum: BES Admin Corner 07-04-2008, 05:28 AM
Replies: 4
Views: 696
Posted By kerseyr
Sourceless Move 'Vs' Cutover (Exchange & Domino)

Hi,

Just wanted to see what peoples thoughts are regarding these two methods of providing resiliance and business continuity.


Pro's For Cutover

1 SRP Key/ID and License for BES (Cost savings -...
Forum: BES Admin Corner 06-12-2008, 10:52 AM
Replies: 10
Views: 4,427
Posted By kerseyr
Hmmm.... A colleague of mine spent much time...

Hmmm.... A colleague of mine spent much time looking into the printing thing.

Have you checked out Cortado and also Dynoplex? I think GPXS may also do a printing solution.

I think there is also...
Forum: BES Admin Corner 06-12-2008, 06:35 AM
Replies: 10
Views: 4,427
Posted By kerseyr
Better than nothing at all!!

Better than nothing at all!!
Forum: BES Admin Corner 06-12-2008, 06:26 AM
Replies: 10
Views: 4,427
Posted By kerseyr
Brendan have you looked at the SNMP trap...

Brendan have you looked at the SNMP trap monitoring? And also BES Alerts built into the BES?
Forum: BES Admin Corner 06-03-2008, 03:46 AM
Replies: 10
Views: 4,427
Posted By kerseyr
BES Health Check

Hi,

Do any of you guys run any health checks or look for anything in particular that identifies a potential problem with a BES?

Aany SQL reports you run, any key things you look for in logs to make...
Forum: BES Admin Corner 04-15-2008, 11:26 AM
Replies: 41
Views: 3,010
Posted By kerseyr
So apart from sems has anyone else installed it...

So apart from sems has anyone else installed it and got it running (2nd release)?

I want to know if anyone has faith in it... I know it is early!!

Cheers

Rob.
Forum: BES Admin Corner 04-15-2008, 02:29 AM
Replies: 41
Views: 3,010
Posted By kerseyr
4.1.5 Take two... Confidence

Has anyone got there hands on the latest release of 4.1.5?

This was released to partners on the 10th and was wondering if anyone has installed, and has confidence in it?

I know the first release...
Forum: BES Admin Corner 04-15-2008, 02:24 AM
Replies: 21
Views: 1,998
Posted By kerseyr
When we were rolling out 7130 with 4.1 we had to...

When we were rolling out 7130 with 4.1 we had to nuke them then rebuild with just the English language pack as we were hitting the 512 cod file device limit (Not such a problem with 4.2 as they have...
Forum: BES Admin Corner 04-14-2008, 01:56 PM
Replies: 6
Views: 546
Posted By kerseyr
You need to get the handset code from your...

You need to get the handset code from your carrier.

With the OS version you are currently running you can't upgrade the handset OTA.

You need to be running 4.5 (Not sure if this is available on...
Forum: BES Admin Corner 04-11-2008, 11:03 AM
Replies: 1
Views: 1,630
Posted By kerseyr
Hi, Yes in my last role I pushed this out to...

Hi,

Yes in my last role I pushed this out to every one in the enterprise that had a blackberry.

If you are going to do this I would recommend speaking to Viigo about their enterprise server model....
Forum: BES Admin Corner 04-11-2008, 05:52 AM
Replies: 13
Views: 3,585
Posted By kerseyr
If you were to purchase another BES license you...

If you were to purchase another BES license you could have a second BES up and running in the domain and move the users doing a sourceless move.

eg. Moving the user from one BES to the other without...
Forum: BES Admin Corner 03-28-2008, 09:33 AM
Replies: 4
Views: 1,234
Posted By kerseyr
Do you use MDS CS to connext to the net? Can the...

Do you use MDS CS to connext to the net?

Can the MDS CS get to the internet ok does it have the account credentials for acces to the proxy?

What is in the MDAT log file?
Forum: BES Admin Corner 03-28-2008, 07:30 AM
Replies: 4
Views: 1,815
Posted By kerseyr
Can you not set Office 2007 to be compatible with...

Can you not set Office 2007 to be compatible with office 2003 and I guess then the attachment service??
Forum: BES Admin Corner 03-28-2008, 07:28 AM
Replies: 2
Views: 497
Posted By kerseyr
App loader backs up the device when you do an...

App loader backs up the device when you do an upgrade and you do not need DTM installed!
Forum: BES Admin Corner 03-28-2008, 06:50 AM
Replies: 2
Views: 497
Posted By kerseyr
Question Backing Up A Blackberry

Anyone know how to backup a blackberry without having to install Desktop Manager?

Is there a RIM secret.exe out there to do it?

Cheers

RK.
Forum: BES Admin Corner 03-28-2008, 06:08 AM
Replies: 10
Views: 14,978
Posted By kerseyr
Mahoward BESDOMINO.BLOGSPOT.com rocks!! Well...

Mahoward BESDOMINO.BLOGSPOT.com rocks!!

Well impressed and very useful!

A great resource!
Forum: BES Admin Corner 03-28-2008, 06:04 AM
Replies: 3
Views: 599
Posted By kerseyr
Is Google maps in it's own directory with it's...

Is Google maps in it's own directory with it's own .alx?

Something like...

<~~path-to-software~~>\Shared\Applications\GoogleMaps

Are you running the loader.exe from the same path?

Something like
Forum: BES Admin Corner 03-25-2008, 08:55 AM
Replies: 11
Views: 2,562
Posted By kerseyr
Right click on the user and choose deploy...

Right click on the user and choose deploy applications.

Then monitor the policy log (I would set the debug level to 5) and check for any errors.

That should be a start at figuring out what is going...
Forum: BES Admin Corner 03-25-2008, 06:15 AM
Replies: 10
Views: 9,776
Posted By kerseyr
Looking at the log file sit is around 20:15 each...

Looking at the log file sit is around 20:15 each night??

03/24/2008 20:16:28,Backup,Unknown,Database backed up. Database: BESMgmt<c/> creation date(time): 2008/02/28(17:10:11)<c/> pages dumped:...
Forum: BES Admin Corner 03-20-2008, 09:16 AM
Replies: 4
Views: 568
Posted By kerseyr
How to do it... BlackBerry Search Results...

How to do it...

BlackBerry Search Results...
Forum: BES Admin Corner 03-20-2008, 09:12 AM
Replies: 56
Views: 8,990
Posted By kerseyr
Can anyone repost??? I would really like to see...

Can anyone repost???

I would really like to see this?

thanks
Forum: BES Admin Corner 03-20-2008, 06:32 AM
Replies: 9
Views: 1,804
Posted By kerseyr
What about this... Enabling Incoming Mail...

What about this...

Enabling Incoming Mail Encryption
If you would like to enable incoming mail encryption, complete the following steps:

Open the Public Address Book.
Open the Person...
Forum: WiFi HotZone 03-20-2008, 06:24 AM
Replies: 212
Views: 38,743
Posted By kerseyr
BIS is poo...! Get a BES! It's free for one...

BIS is poo...!

Get a BES!

It's free for one user!
Forum: BES Admin Corner 03-20-2008, 05:39 AM
Replies: 9
Views: 1,804
Posted By kerseyr
Is this any help?? BlackBerry Search Results...

Is this any help??

BlackBerry Search Results (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB01044&sliceId=SAL_Public&dialogID=112554560&stateId=1%200%20112552902)
Forum: BES Admin Corner 03-20-2008, 02:37 AM
Replies: 10
Views: 9,776
Posted By kerseyr
As expected..... This seemed to last for 24hrs...

As expected.....

This seemed to last for 24hrs and again at 00:00 I have a connection pool error!!

Does anyone know why or how this can be sorted??

UTF-8 encoded
[30000] (03/20...
Forum: BES Admin Corner 03-19-2008, 09:48 AM
Replies: 10
Views: 4,021
Posted By kerseyr
I run a BES against a DC and it is fine but that...

I run a BES against a DC and it is fine but that is with one user.

So are you going to get a temporary SRP ID and Key so you can have both BES working at the same time? If you did that then you...
Forum: BES Admin Corner 03-19-2008, 09:11 AM
Replies: 10
Views: 4,021
Posted By kerseyr
FYI........ BlackBerry Search Results...

FYI........

BlackBerry Search Results...
Forum: BES Admin Corner 03-19-2008, 09:09 AM
Replies: 10
Views: 4,021
Posted By kerseyr
Do you have a T-Support contract? I believe BES...

Do you have a T-Support contract?

I believe BES 4.1.4 is supported on x64 but remote SQL 2005 x64 is not (Support begins for this in 4.1.5 that is coming soon). Are you going to go Exchange 2007...
Forum: BES Admin Corner 03-19-2008, 09:02 AM
Replies: 4
Views: 963
Posted By kerseyr
3600000 Mille seconds is the default set on the...

3600000 Mille seconds is the default set on the MDS CS service.
Forum: BES Admin Corner 03-19-2008, 08:58 AM
Replies: 12
Views: 2,347
Posted By kerseyr
Check the following path and delete the cached...

Check the following path and delete the cached folders on your BES:

C:\Program Files\Research In Motion\BlackBerry Enterprise Server\PackageCache
Forum: General Legacy Device Discussion 03-19-2008, 08:50 AM
Replies: 5
Views: 1,141
Posted By kerseyr
i have heard problems with people being on...

i have heard problems with people being on 802.11n WiFi and having a similar problem.
Forum: BES Admin Corner 03-19-2008, 08:46 AM
Replies: 56
Views: 8,990
Posted By kerseyr
Is this link working ok to the .zip file? I just...

Is this link working ok to the .zip file?

I just tried to download and nothing happens.

When I right click and try save as all i get is to save a .gif???

Can everyone else get to it ok?
Forum: BES Admin Corner 03-19-2008, 03:44 AM
Replies: 10
Views: 9,776
Posted By kerseyr
Looks like the restart of SQL has sorted this...

Looks like the restart of SQL has sorted this out... not sure for how long though!

Thanks for your help!
Forum: General 8300 Series Discussion - Curve 03-18-2008, 11:00 AM
Replies: 19
Views: 28,392
Posted By kerseyr
I think you can only Edit Word and Powerpoint if...

I think you can only Edit Word and Powerpoint if you have BES 4.1.5 and OS 4.5 on the device.

Excel is coming in a future release.
Forum: BES Admin Corner 03-18-2008, 10:50 AM
Replies: 10
Views: 9,776
Posted By kerseyr
Just restarted SQL. So have to see what...

Just restarted SQL. So have to see what happens.

The connection errors occur every night at 00:00. Still trying to work out what is going on at this time on the server but not found out yet. Don't...
Forum: BES Admin Corner 03-18-2008, 10:41 AM
Replies: 4
Views: 829
Posted By kerseyr
Taking away the camera takes away the personal...

Taking away the camera takes away the personal edge of the device.

People want to use the device for more than just Business sometimes.

If you can encourage the user to use the device for personal...
Forum: General Legacy Device Discussion 03-18-2008, 10:38 AM
Replies: 18
Views: 1,546
Posted By kerseyr
Nothing is free in life my friend ;-)

Nothing is free in life my friend ;-)
Forum: General BlackBerry Discussion 03-18-2008, 10:37 AM
Replies: 24
Views: 1,097
Posted By kerseyr
I think the 88xx series was deisgned more for...

I think the 88xx series was deisgned more for corporate users that wanted something to get hold of!!

The 83xx is just more practical!
Forum: General Legacy Device Discussion 03-18-2008, 10:35 AM
Replies: 4
Views: 4,177
Posted By kerseyr
You can't look at the cookies on your BB in the...

You can't look at the cookies on your BB in the same way!!

You may be able to backup the device and some how look inside the .ipd file to try and seee the cookies but I would not fancy your chances!!
Forum: BES Admin Corner 03-18-2008, 10:31 AM
Replies: 10
Views: 9,776
Posted By kerseyr
Hi Thanks for the swift responses... Much...

Hi

Thanks for the swift responses... Much appreciated.

I'm running BES 4.1.4 MR3 on Domino 6.5.6.

MS SQL 2005 on W2K3 SP2.

The starnge thing is the network connection to the BES seems fine and...
Forum: General BlackBerry Discussion 03-18-2008, 10:25 AM
Replies: 24
Views: 1,097
Posted By kerseyr
Personally like the size of the 8100 althoguh I...

Personally like the size of the 8100 althoguh I think the 8300 series is thinner.

Yep the 83XX defo has the most superior keyboard by far!
Forum: BES Admin Corner 03-18-2008, 10:20 AM
Replies: 10
Views: 9,776
Posted By kerseyr
UTF-8 encoded [30000] (03/18...

UTF-8 encoded
[30000] (03/18 00:00:00.431):{0x5EC} Current Date: 2008/03/18
[30000] (03/18 00:00:00.431):{0x5EC} [DIAG] EVENT=Thread_report, THREADID=0x5EC, THREADNAME="DebugLogger"
[30000] (03/18...
Forum: General Legacy Device Discussion 03-18-2008, 10:17 AM
Replies: 3
Views: 707
Posted By kerseyr
Use Desktop Manager you can get the latest one...

Use Desktop Manager you can get the latest one from here:

BlackBerry - Desktop Software - BlackBerry Desktop Software at BlackBerry.com (http://na.blackberry.com/eng/services/desktop/)
Forum: BES Admin Corner 03-18-2008, 10:10 AM
Replies: 10
Views: 9,776
Posted By kerseyr
Question Remote Database Connection Pool

Hi,

I'm getting the following errors in the MAGT log file:

[40000] (03/18 00:00:06.603):{0x55C} RIMGateApp::CheckDatabase
[20000] (03/18 00:00:06.603):{0x55C} ConnectionPool::GetConnection():...
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