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Showing results 1 to 50 of 134
Search took 0.12 seconds. Search: Posts Made By: rsk
Forum: BES Admin Corner 07-22-2011, 11:14 AM
Replies: 2
Views: 1,756
Posted By rsk
Re: BES - Query IT Policy Data using SQL

there is a resource kit tool that will dump out the policies in xml format, so far that is the best I have found.
Forum: BES Admin Corner 06-22-2011, 03:25 PM
Replies: 2
Views: 1,969
Posted By rsk
Re: Ensure your BlackBerry Enterprise Server SRP settings are up to date

and be prepared to change your servers back to srp.na.blackberry.com if they stop working.

srp.na.blackberry.com will continue to resolve to the prior addresses being dropped from the us name.
...
Forum: General PlayBook Discussion 05-26-2011, 06:10 PM
Replies: 5
Views: 2,890
Posted By rsk
Re: Questionnaire/survey software for Playbook?

The requirement was for "a solution that can work when there is no WiFi connection".

Playbook can also use the internet over bluetooth to a Blackberry phone running the Bridge app.

so, by...
Forum: General PlayBook Discussion 04-25-2011, 01:26 PM
Replies: 13
Views: 2,640
Posted By rsk
Re: Bad software; bad support

maybe they did think of that, but maybe they haven't released it to the general population yet, maybe they only gave it to beta testers working at large enterprises, and maybe it works great. (y)
Forum: General 9670 Series Discussion - Style 04-19-2011, 03:30 PM
Replies: 2
Views: 9,332
Posted By rsk
Re: Coperate Email VM Not Playing

are you talking about MP3 attachments not being supported by the attachment service in V5 when running on Win 2008 hosts ?

can your vmail system use a different codec ?
Forum: General BlackBerry Discussion 04-13-2011, 11:47 AM
Replies: 5
Views: 7,440
Posted By rsk
Re: Word 2010 files won't open

docx is actually a zip format, rename one to .zip then open it up and have a look.

There is a KB article on this issue: KB23912...
Forum: BES Admin Corner 04-12-2011, 03:10 PM
Replies: 2
Views: 1,415
Posted By rsk
Re: Need to scour logs - what to look for???

also ensure both the user and anyone who is a delegate is running the exact same version of Outlook, including patch level.
Forum: BES Admin Corner 04-01-2011, 06:43 PM
Replies: 4
Views: 2,849
Posted By rsk
Re: End Of Life for 4.1.6 and 4.1.7

same here, 10,000+ bb users to move to a new bes 5 domain.. should be fun.
Forum: BES Admin Corner 03-23-2011, 03:24 PM
Replies: 2
Views: 1,407
Posted By rsk
Re: BES merger from 2 orgs to a new one

it helps to not have a lot of custom policies and configurations, you can activate all with a batch file using the BES Admin Tools and assign them to a group/ITpolicy. then the user can backup...
Forum: General PlayBook Discussion 03-11-2011, 02:47 PM
Replies: 9
Views: 3,761
Posted By rsk
Re: Getting the playbook mid February!

1) no
2) see 1.

it seems funny they want to get it just right before handing it over to "beta testers" but there won't be much "beta" left in it by the time they send them out..
Forum: BES Admin Corner 03-03-2011, 07:32 PM
Replies: 3
Views: 2,288
Posted By rsk
Re: Idle Timer Setting

Usually adjusting the idle timer is done to prevent the device from locking during navigation.

if you have the device set to lock after 10 minutes of inactivity you don't want it locking when...
Forum: BES Admin Corner 05-14-2010, 03:03 PM
Replies: 3
Views: 1,196
Posted By rsk
if you are pushing GoogleMaps 4.0.2 the ALX...

if you are pushing GoogleMaps 4.0.2 the ALX already supports up to 5.1.0..

are you pushing one of the earlier versions ?
Forum: BES Admin Corner 05-13-2010, 02:37 PM
Replies: 5
Views: 11,872
Posted By rsk
this looks like a permissions/account issue: ...

this looks like a permissions/account issue:


is the service account getting locked out ?
Forum: BES Admin Corner 02-09-2010, 05:10 PM
Replies: 6
Views: 2,147
Posted By rsk
Since you reinstalled MAPI + CDO can you confirm...

Since you reinstalled MAPI + CDO can you confirm that you have the same version of cdo.dll and mapi32.dll on both BES and the Exchange servers ?
Forum: BES Admin Corner 02-05-2010, 01:44 PM
Replies: 7
Views: 2,768
Posted By rsk
Create a policy and set 3rd party to True, then...

Create a policy and set 3rd party to True, then you need two application control policies, one to block apps (with Disposition set to Disallowed), the other with Disposition set to Optional and with...
Forum: BES Admin Corner 01-20-2010, 02:44 PM
Replies: 1
Views: 1,845
Posted By rsk
Migrate the user or you will have to reset all...

Migrate the user or you will have to reset all the perms in AD / Exchange and SQL.
Forum: BES Admin Corner 12-12-2009, 12:39 PM
Replies: 10
Views: 3,211
Posted By rsk
I wouldn't touch SQL/msde, just install in the...

I wouldn't touch SQL/msde, just install in the correct sequence and you should be fine.
Forum: BES Admin Corner 11-05-2009, 11:09 AM
Replies: 5
Views: 2,509
Posted By rsk
I too have google maps working through the MDS...

I too have google maps working through the MDS browser, other browser services are blocked and it works fine. it just worked, didn't have to do anything special.

could be firewall or something...
Forum: BES Admin Corner 09-30-2009, 10:56 AM
Replies: 9
Views: 2,506
Posted By rsk
I got a notice from our TAM today about it, looks...

I got a notice from our TAM today about it, looks like they are not going to patch anything less than 4.5 OS.

I read that as "we're only patching 4.5 or later".

this is going to be a huge pain,...
Forum: BES Admin Corner 08-11-2009, 01:29 PM
Replies: 26
Views: 2,700
Posted By rsk
bwhaaa haaa haaa, good luck with that, using...

bwhaaa haaa haaa, good luck with that, using company infrustructure to send personal messages is pretty stupid to begin with, but demanding a contract is just about the funniest thing I have ever...
Forum: BES Admin Corner 06-17-2009, 02:23 PM
Replies: 4
Views: 1,249
Posted By rsk
is there forwarding address set in AD for that...

is there forwarding address set in AD for that user ? in ADUC it's on the Exchange General tab -> Delivery Options button
Forum: BES Admin Corner 06-11-2009, 12:05 PM
Replies: 6
Views: 6,809
Posted By rsk
Maybe try moving the mailbox to anothr server or...

Maybe try moving the mailbox to anothr server or store, that should filter out any corrupt messages.

rich
Forum: BES Admin Corner 06-08-2009, 06:59 PM
Replies: 3
Views: 742
Posted By rsk
Create a new top level folder in the mailbox and...

Create a new top level folder in the mailbox and move all the contacts from the Contacts folder to the new folder, then activate the device and once it's done move them back to the original folder.
Forum: BES Admin Corner 05-06-2009, 05:29 PM
Replies: 8
Views: 1,913
Posted By rsk
Disabling wireless backup is very handy for...

Disabling wireless backup is very handy for migrating users from one BES domain to another, just make sure to turn it back on once they have restored their data. As stated earlier in the thread it...
Forum: BES Admin Corner 04-15-2009, 11:27 AM
Replies: 4
Views: 748
Posted By rsk
That used to be true but I believe the number is...

That used to be true but I believe the number is 3 concurrent SRP connections before the SRP is disabled now.

Just make sure you have the BESMgmt database on the DR SQL server and everything...
Forum: BES Admin Corner 03-09-2009, 07:00 PM
Replies: 4
Views: 5,869
Posted By rsk
netmon can be a pain to setup if you don't use it...

netmon can be a pain to setup if you don't use it all the time, I got v3.2 from MS and managed to capture a query (using a tcp.port == 389 filter), it uses the server base as the Base DN for the...
Forum: BES Admin Corner 03-06-2009, 03:46 PM
Replies: 4
Views: 5,869
Posted By rsk
do you have the "Default Server Base Query"...

do you have the "Default Server Base Query" defined ? it should in the format 'dc=domain,dc=org,dc=com', or you can point it directly at the continer holding user objects but it does a subtree search...
Forum: BES Admin Corner 03-05-2009, 11:15 AM
Replies: 2
Views: 1,660
Posted By rsk
Exchange is a true client server app, the client...

Exchange is a true client server app, the client (in this case BES) registers itself with the Exchange server for new mail notifications. when a new message arrives in the mailbox the client is...
Forum: BES Admin Corner 03-03-2009, 06:41 PM
Replies: 3
Views: 2,024
Posted By rsk
just check that the send-as permission is not...

just check that the send-as permission is not removed I guess..

can you now send from the handheld ?
Forum: BES Admin Corner 03-02-2009, 07:03 PM
Replies: 3
Views: 2,024
Posted By rsk
in the article you list it states: does...

in the article you list it states:

does this happen to the account you are trying to send from ? if so then it probably is still being treated like a domain administrator. if not then you...
Forum: BES Admin Corner 02-24-2009, 02:35 AM
Replies: 12
Views: 1,326
Posted By rsk
sounds like a nice setup, how many BES users are...

sounds like a nice setup, how many BES users are there ?

is the email system the same, ie 50-50 load balanced between DC's ?
Forum: BES Admin Corner 02-21-2009, 12:41 PM
Replies: 5
Views: 6,229
Posted By rsk
somebody has their device turned off, out of...

somebody has their device turned off, out of radio range, a flat battery, or some other reason why it can't talk to the network.
Forum: BES Admin Corner 02-17-2009, 03:43 PM
Replies: 5
Views: 3,595
Posted By rsk
this is the easiest I could come up with in one...

this is the easiest I could come up with in one line, replace <SQLServer> with your SQL server:



you should be able to import userList.csv into Excel, the -s option is the colums seperator, you...
Forum: BES Admin Corner 01-30-2009, 12:19 PM
Replies: 17
Views: 2,249
Posted By rsk
oh joy, RIM must be watching this, I got an email...

oh joy, RIM must be watching this, I got an email from them this morning asking if I want to be in the 5.0 beta (phase 4). yay :) :)
Forum: BES Admin Corner 01-29-2009, 11:29 AM
Replies: 17
Views: 2,249
Posted By rsk
every heard of an NDA ? it generally prevents...

every heard of an NDA ? it generally prevents people from talking about things like this in public.

That said, I have no exp with 5.0 and when we asked recently if we could get on the beta were...
Forum: BES Admin Corner 01-28-2009, 12:04 PM
Replies: 40
Views: 19,900
Posted By rsk
it goes on the BES server, because that is where...

it goes on the BES server, because that is where you have a MAPI program running as a service:
Forum: BES Admin Corner 01-27-2009, 03:19 PM
Replies: 12
Views: 1,366
Posted By rsk
I think it has a little more to do with the...

I think it has a little more to do with the mailbox you are activating the device on, rather than the device model.

sounds like you need a new admin :)
Forum: BES Admin Corner 12-16-2008, 06:17 PM
Replies: 4
Views: 1,315
Posted By rsk
check for device.xml and vendor.xml updates every...

check for device.xml and vendor.xml updates every month.
Forum: BES Admin Corner 12-16-2008, 06:12 PM
Replies: 6
Views: 1,920
Posted By rsk
why did you create a seperate exchange org ?...

why did you create a seperate exchange org ? Doesn't that make it rather difficult to move users.

move any users back, blow away the Ex2007 org and start again with Ex2007 in the same org as your...
Forum: BES Admin Corner 12-15-2008, 06:48 PM
Replies: 13
Views: 3,643
Posted By rsk
this is the one that interests me:

this is the one that interests me:
Forum: BES Admin Corner 12-15-2008, 05:02 PM
Replies: 22
Views: 4,212
Posted By rsk
4.1 SP6 MR3 hits the stores tomorrow: Livelink -...

4.1 SP6 MR3 hits the stores tomorrow: Livelink - Redirection...
Forum: BES Admin Corner 12-15-2008, 02:05 PM
Replies: 2
Views: 2,247
Posted By rsk
this may help: View Document...

this may help: View Document (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11036&sliceId=SAL_Public&dialogID=69199896&stateId=0%200%20692%2001325)
Forum: BES Admin Corner 12-10-2008, 09:37 PM
Replies: 14
Views: 14,547
Posted By rsk
You can pull updates to the 9530 by going into...

You can pull updates to the 9530 by going into Options -> Advanced Options -> Wireless Upgrade.

tried this on both a BES provisioned and a non-provisioned 9530, upgraded them both. 14mb download...
Forum: BES Admin Corner 12-09-2008, 10:44 PM
Replies: 6
Views: 1,120
Posted By rsk
perhaps the carrier didn't setup the data plan on...

perhaps the carrier didn't setup the data plan on those devices ?
Forum: BES Admin Corner 12-09-2008, 05:00 PM
Replies: 16
Views: 20,788
Posted By rsk
got the latest device.xml and vendor.xml files ?

got the latest device.xml and vendor.xml files ?
Forum: BES Admin Corner 12-04-2008, 12:04 AM
Replies: 5
Views: 2,606
Posted By rsk
in BB Manager get the properties of your account,...

in BB Manager get the properties of your account, select Filters, then examine the filter rules, particularly the 'Sent To' field.

Back in your user properties have a look at the number of...
Forum: BES Admin Corner 11-22-2008, 01:59 AM
Replies: 6
Views: 3,299
Posted By rsk
Is it just because of the sending client ? I...

Is it just because of the sending client ? I don't really understand the issue here, it seems like you have the correct time, but just displayed in 24hr vs 12hr format ?

what am I missing ?
Forum: BES Admin Corner 11-22-2008, 01:42 AM
Replies: 6
Views: 3,058
Posted By rsk
interesting, I have a procedure from RIM for...

interesting, I have a procedure from RIM for merging databases that may help...



hope it helps.
Forum: BES Admin Corner 11-06-2008, 08:43 PM
Replies: 6
Views: 10,254
Posted By rsk
are all the paths correct in the image path ? ...

are all the paths correct in the image path ?

Does this one exist: wrkdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\Servers\Halifax\\"
Forum: BES Admin Corner 11-06-2008, 08:31 PM
Replies: 3
Views: 750
Posted By rsk
there are some ways you can merge databases but I...

there are some ways you can merge databases but I wouldn't recommend it especially since you have one blank database.

another option is a knife edge cutover using the current database and srp....
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