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Forum: General 9800 Series Discussion - Torch 09-09-2010, 12:53 PM
Replies: 29
Views: 3,823
Posted By CSO
Can't speak for unluky, but I've exchanged the...

Can't speak for unluky, but I've exchanged the device 3 times (not including the first one that never left the counter). I've decided to just suck it up and if it falls apart well then, it falls...
Forum: General 9800 Series Discussion - Torch 08-30-2010, 02:49 PM
Replies: 5
Views: 2,295
Posted By CSO
Thanks to all of you for posting. I couldn't get...

Thanks to all of you for posting. I couldn't get any answers elsewhere. But I did check with IT and I'm not restricted in this sense, so something got messed up. Am likely to exchange the device for...
Forum: General 9800 Series Discussion - Torch 08-30-2010, 11:20 AM
Replies: 5
Views: 2,295
Posted By CSO
Do you have the 9800? Because on my device that...

Do you have the 9800? Because on my device that option isn't there. So am wondering if the option is there for others but not on my device. Just saw your attached pics and see you are on a torch. So...
Forum: General 9800 Series Discussion - Torch 08-29-2010, 03:53 PM
Replies: 5
Views: 2,295
Posted By CSO
how to stop BES forwarding email to handheld?

I can't find the option, that I had on my 9000, that allows me to turn off forwarding of BES emails to my handheld. Anyone know where it is on the Torch?
Forum: Media Center 07-21-2010, 01:15 PM
Replies: 0
Views: 2,393
Posted By CSO
media sync etc

Just made my first foray into media sync etc. What's the difference between media sync and media manager?

Also, why did some albums show up grayed out and unable to be checked? I have ITunes as...
Forum: General 9000 Series Discussion - Bold 06-24-2010, 12:05 AM
Replies: 9
Views: 2,138
Posted By CSO
problem fixed!! CRS got back to me and suggested...

problem fixed!!

CRS got back to me and suggested I "try disabling the backlight options in PocketDay settings/utilities" and low and behold, that fixed the issue.

thanks CRS
Forum: General BlackBerry Discussion 06-22-2010, 06:33 PM
Replies: 15
Views: 1,230
Posted By CSO
Yup you're right. I was too quick to post. Here's...

Yup you're right. I was too quick to post. Here's a good thread:

http://www.blackberryforums.com/bes-admin-corner/186374-private-info-bes.html
Forum: General BlackBerry Discussion 06-22-2010, 06:25 PM
Replies: 15
Views: 1,230
Posted By CSO
What do BES administrators have access to?

Anyone know of a good source that explains what a BES administrator could see on our devices if they wanted to? What privacy do we on BES have if any?
Forum: General 9000 Series Discussion - Bold 06-22-2010, 11:48 AM
Replies: 9
Views: 2,138
Posted By CSO
Finally learned the culprit. After painstaking...

Finally learned the culprit. After painstaking removing and adding programs one at a time after I received my replacement 9000, I learned that PocketDay is the cause. I've emailed CRS, and he thus...
Forum: General BlackBerry Discussion 06-18-2010, 11:22 PM
Replies: 6
Views: 708
Posted By CSO
Great ideas. Thanks

Great ideas. Thanks
Forum: General BlackBerry Discussion 06-18-2010, 11:12 PM
Replies: 6
Views: 708
Posted By CSO
Well I just replaced my 9000 with a 9000 and...

Well I just replaced my 9000 with a 9000 and haven't updated the OS (not sure I will given all the problems with my prior device that I suspect were caused to some degree by upgrades). My current OS:...
Forum: General BlackBerry Discussion 06-18-2010, 11:07 PM
Replies: 6
Views: 708
Posted By CSO
I have the Bold 9000 and doing as you say, at...

I have the Bold 9000 and doing as you say, at least on my device, doesn't list app size. I see no way to locate this info on the device itself. Am I doing something wrong? Anyone else?
Forum: General BlackBerry Discussion 06-18-2010, 04:26 PM
Replies: 6
Views: 708
Posted By CSO
how to learn 3rd pty app size?

How does one learn the size of a 3rd party application?
Forum: General 9000 Series Discussion - Bold 06-17-2010, 09:53 AM
Replies: 10
Views: 1,368
Posted By CSO
no, not yet.

no, not yet.
Forum: General 9000 Series Discussion - Bold 06-16-2010, 09:54 PM
Replies: 8
Views: 1,876
Posted By CSO
Just curious, because I'm having my own device...

Just curious, because I'm having my own device issues, as to how the media card can be the culprit.

thanks
Forum: General 9000 Series Discussion - Bold 06-16-2010, 09:44 PM
Replies: 10
Views: 1,368
Posted By CSO
No, you're correct here it doesn't matter; same...

No, you're correct here it doesn't matter; same basic point made. Your comments have always been helpful for me. But the word "unfair" through me off a little as to your meaning/intent. No big...
Forum: General 9000 Series Discussion - Bold 06-16-2010, 08:31 PM
Replies: 10
Views: 1,368
Posted By CSO
I did a security wipe; in fact a number of times....

I did a security wipe; in fact a number of times. Soon thereafter, even before I reloaded all the third party apps, the problems reappeared. Worked with at&t and, per them, did some kind of "deep...
Forum: General 9000 Series Discussion - Bold 06-16-2010, 08:28 PM
Replies: 10
Views: 1,368
Posted By CSO
Am not sure "unfair" is the correct word. "Wrong"...

Am not sure "unfair" is the correct word. "Wrong" is more appropriate, no?

But, I have the same programs on my current device now that I had installed on it many months ago before the current...
Forum: General 9000 Series Discussion - Bold 06-16-2010, 08:20 PM
Replies: 10
Views: 1,368
Posted By CSO
Sorry my bad. I'm replacing the 9000 with a new...

Sorry my bad. I'm replacing the 9000 with a new 9000 (waiting for the 9800 or a newer version of the original 9000 Bold, if that ever happens).
Forum: General 9000 Series Discussion - Bold 06-16-2010, 08:12 PM
Replies: 10
Views: 1,368
Posted By CSO
memory capacity: old vs new 9000

After OS upgrades and downgrades and other modifications my Bold seems to be dying, constantly getting white screen and reboots etc. I'm replacing it with brand new 9000. This may appear to be an...
Forum: Aftermarket Software 06-12-2010, 06:33 PM
Replies: 0
Views: 839
Posted By CSO
pocket day w/ storm?

Anyoe ne who uses PD with the Storm, I'm curious as to how if at all the shortcut keys work. Anticipating the release of the 9800 slider and how PD would work
Forum: General 9500 Series Discussion - Storm 06-11-2010, 11:48 PM
Replies: 0
Views: 872
Posted By CSO
how do shortcut keys work on Storm (example, on PocketDay?)

how do the short cut keys work on a touch screen? Now on my bold every key is associated with an app etc.

thanks
Forum: General 9000 Series Discussion - Bold 06-04-2010, 05:29 PM
Replies: 1
Views: 987
Posted By CSO
white screen?

two times now in the last two weeks my screen went completely white. I pulled the battery 4-5 times, and each time once the device rebooted and any activity occurred, the screen would go white....
Forum: General 9000 Series Discussion - Bold 06-03-2010, 12:17 PM
Replies: 9
Views: 2,138
Posted By CSO
Thanks, tried the battery pull, and am growing...

Thanks, tried the battery pull, and am growing weary of OS updates as there's always problems. Thus the reason I downgraded back to at&t's official OS.

but thanks
Forum: General 9000 Series Discussion - Bold 06-02-2010, 10:00 PM
Replies: 9
Views: 2,138
Posted By CSO
Doesn't work even if I have volume set to its...

Doesn't work even if I have volume set to its highest. And yes the speaker works, since if the device is out of its case it alerts as its supposed to. Must be a glitch of some sort with my device.
Forum: General 9000 Series Discussion - Bold 06-02-2010, 06:16 PM
Replies: 9
Views: 2,138
Posted By CSO
Thanks, but I'm not getting even the consecutive...

Thanks, but I'm not getting even the consecutive tone; it simply vibrates.
Forum: General 9000 Series Discussion - Bold 06-02-2010, 05:55 PM
Replies: 9
Views: 2,138
Posted By CSO
vibrate/tone alert doesn't work

Last week I downgraded my OS from 5.0 to 4.6.0.304 (at&t) b/c too many probs with 5.0 for me. Now however I'm having a problem with profile/alerts and am wondering if anyone else has seen this.

In...
Forum: Aftermarket Software 05-19-2010, 12:36 AM
Replies: 49
Views: 6,246
Posted By CSO
Docs to go shortcut key

I used to be able to access word to go with a shortcut key in PD, but since upgrading the OS selecting docs to go results in sheets to go opening when the shortcut key is pressed instead of word to...
Forum: General BlackBerry Discussion 04-24-2010, 06:45 PM
Replies: 2
Views: 8,301
Posted By CSO
two "desktop" contact lists: how to remove one?

I am on BES and noticed that I have two desktop (BES) contact lists, and only one syncs to my 3rd pty calendar. I found that there were duplicate desktop files in service books in options, and...
Forum: General BlackBerry Discussion 04-03-2010, 12:21 AM
Replies: 1
Views: 2,128
Posted By CSO
how to add, if possible, a bookmark to docs to go

anyone know if and how one can assign a bookmark to a particular point in a word document? There is an option to go next bookmark, but doesn't appear to be one to create it.

thanks
Forum: General 9000 Series Discussion - Bold 03-28-2010, 09:52 PM
Replies: 0
Views: 703
Posted By CSO
after OS upgrade, word to go no longer default for shortcut key

We use PocketDay for key shortcuts to open programs etc. My wife has a Bold 9700 with OS 5.0.0.405. She otherwise has the same setup as me, and when she hits the designated shortcut key, word to go...
Forum: General BlackBerry Discussion 02-21-2010, 11:15 PM
Replies: 2
Views: 989
Posted By CSO
cant remove Berry 411

Am trying free up more memory and want to delete Berry 411 Search. It gets deleted from app list, and I get a popup saying will be deleted after reboot. But when i reboot, the app is right back where...
Forum: General 9000 Series Discussion - Bold 02-12-2010, 11:29 PM
Replies: 11
Views: 1,334
Posted By CSO
how do we check to see what apps are running in...

how do we check to see what apps are running in the background, and then how do we close them?

thanks
Forum: General 9700 Series Discussion - Bold 2 02-07-2010, 12:21 PM
Replies: 4
Views: 1,652
Posted By CSO
Thanks I did all those things last night, a few...

Thanks I did all those things last night, a few hours after we got the device. But I just checked it this morning, and it's working fine now. Maybe it took time for something to transfer over? But...
Forum: General 9700 Series Discussion - Bold 2 02-07-2010, 12:03 PM
Replies: 4
Views: 1,652
Posted By CSO
Yes, my wife had a curve and we just switched her...

Yes, my wife had a curve and we just switched her to the 9700
Forum: General 9700 Series Discussion - Bold 2 02-06-2010, 11:36 PM
Replies: 4
Views: 1,652
Posted By CSO
Wirelessly posted I can't change the browser...

Wirelessly posted

I can't change the browser option to explorer for exampl.but it seems to be locked at Medianet. Any suggestions?
Forum: General BlackBerry Discussion 01-03-2010, 11:32 PM
Replies: 5
Views: 4,557
Posted By CSO
Then I can assume from this that you have a...

Then I can assume from this that you have a similar issue?
Forum: General BlackBerry Discussion 01-03-2010, 11:31 PM
Replies: 5
Views: 4,557
Posted By CSO
what are you talking about?

what are you talking about?
Forum: General BlackBerry Discussion 01-03-2010, 10:36 PM
Replies: 5
Views: 4,557
Posted By CSO
BBM 5.0 canot open chat

on both our curve and bold, periodically we can't open a chat from within BBM, but usually we can do so in the mail program. However, sometimes we can't open it in mail either, and have to reset the...
Forum: General 9000 Series Discussion - Bold 01-03-2010, 10:29 PM
Replies: 24
Views: 3,164
Posted By CSO
Ditto here.

Ditto here.
Forum: General BlackBerry Discussion 01-01-2010, 10:04 PM
Replies: 5
Views: 2,902
Posted By CSO
Excellent. Thanks so much. Worked. Again thanks.

Excellent. Thanks so much. Worked.

Again thanks.
Forum: Aftermarket Software 01-01-2010, 06:38 PM
Replies: 3
Views: 1,131
Posted By CSO
Looking for a memory booster

Looking for advice as to the best, cost efficient, etc., memory booster.

thanks
Forum: General BlackBerry Discussion 01-01-2010, 06:18 PM
Replies: 7
Views: 1,592
Posted By CSO
But isn't this (that is the 30MB) application...

But isn't this (that is the 30MB) application memory? The device memory as at Free Space of 858.1MB. What's the difference?
Forum: General BlackBerry Discussion 01-01-2010, 06:10 PM
Replies: 5
Views: 2,902
Posted By CSO
Thanks TSAC, I successfully cleared some of the...

Thanks TSAC, I successfully cleared some of the stuff from my wife's curve (which uses BIS), and was able to the same on my Bold (BES) as to purged mail, but I can't get the phone call logs to become...
Forum: General BlackBerry Discussion 01-01-2010, 05:42 PM
Replies: 7
Views: 1,592
Posted By CSO
sorry, my bad, as this is way over my head. You...

sorry, my bad, as this is way over my head. You lost me at hello. And by the way, my totals shouldn't be including the memory card as there was section further down separately showing the amount of...
Forum: General BlackBerry Discussion 01-01-2010, 05:25 PM
Replies: 5
Views: 2,902
Posted By CSO
how to remove hidden data?

I've noticed that one our devices is listed to have 64 messages, 174 call logs, and 38 sms messages, despite only a few of each actually being displayed in the respective programs. Is there a way to...
Forum: General BlackBerry Discussion 01-01-2010, 05:11 PM
Replies: 7
Views: 1,592
Posted By CSO
thanks for the input. I think it would be a...

thanks for the input. I think it would be a strange coincidence that both my BB and my wife's BB (two different devices, one on BES and the other BIS) simultaneously being the same problem, if it...
Forum: General BlackBerry Discussion 12-31-2009, 10:22 PM
Replies: 7
Views: 1,592
Posted By CSO
Updated Desktop Mngr, Cal entries disappearing

Anyone else notice similar issue? In November I installed the latest version of desktop mngr: 5.0.01.28, and ever since the calendar entries on our two devices (Curve and Bold) that are older than 60...
Forum: General BlackBerry Discussion 12-25-2009, 10:13 PM
Replies: 1
Views: 4,904
Posted By CSO
what are purged messages and how to remove them

When I do a backup I see restoration of purged messages. What are they? And if they're unnecessary and wasteful, how can we remove them?
Forum: General BlackBerry Discussion 12-25-2009, 10:00 PM
Replies: 6
Views: 938
Posted By CSO
ok, could be it. How do I reset it? Simply select...

ok, could be it. How do I reset it? Simply select standard ringtowns? The odd thing is that the ring tone by itself, with no vibration, works fine when in holster, but if I combine tone/vibration,...
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