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Forum: BlackBerry Network 01-12-2011, 06:50 AM
Replies: 5
Views: 4,427
Posted By Stern
Re: device has used 9.5GB of Blackberry data! Blackberry APN question

Ok so I have the handset now. It's a blackberry Torch. This user also has an iPhone4 which is their main phone for everyday use. The have a Blackberry purely for e-mail and bbm usage. (footballers...
Forum: BlackBerry Network 01-10-2011, 02:19 PM
Replies: 5
Views: 4,427
Posted By Stern
device has used 9.5GB of Blackberry data! Blackberry APN question

So a user on BIS with Vodafone UK has received a huge bill of over 9,000.

The charges are for Blackberry usage, in the UK. He has 500mb of Blackberry data bundled in, anything on top is charged on...
Forum: BES Admin Corner 05-17-2010, 06:51 AM
Replies: 2
Views: 837
Posted By Stern
Colibri mobile offer this I think they are a part...

Colibri mobile offer this I think they are a part of GPXS

Colibri Mobile - Hosted BlackBerry services and applications. (http://www.colibrimobile.com/hosted_blackberry_enterprise_server_BES)
Forum: BES Admin Corner 11-19-2009, 09:49 AM
Replies: 3
Views: 1,307
Posted By Stern
Thanks I will look into that tonight.

Thanks I will look into that tonight.
Forum: BES Admin Corner 11-19-2009, 07:41 AM
Replies: 3
Views: 1,307
Posted By Stern
On site BES with Hosted OCS R2

Ok so we have a strange scenario.

We have our own BES 4.1.6. Everyone in the company also has OCS R2 which is hosted.

We are actually the hosting provider, We provide hosted Exchange, BES,...
Forum: BES Admin Corner 10-19-2009, 10:56 AM
Replies: 10
Views: 1,405
Posted By Stern
It doesn't discriminate against certain Handheld...

It doesn't discriminate against certain Handheld codes, If it messes up it messes up for everyone. no matter what version they're running .

As a footnote I would like to add that my thoughts so far...
Forum: BES Admin Corner 10-19-2009, 04:31 AM
Replies: 10
Views: 1,405
Posted By Stern
BES Transporter making my life hell.[RANT]

My Job involves a lot of installing, upgrading and migrating BES servers for our customers.

When BES 5 arrived and I found out about the transporter service I praised the heavens. It would save me...
Forum: BES Admin Corner 08-04-2009, 10:56 AM
Replies: 1
Views: 599
Posted By Stern
This has been resolved, it was the hard deletes...

This has been resolved, it was the hard deletes reconciliation option on the BES. I changed it to true and it started working.

We weren't hard deleting before so I don't understand why this would...
Forum: BES Admin Corner 08-04-2009, 10:45 AM
Replies: 1
Views: 599
Posted By Stern
reconciliation on unread messages

Hi I'm having a problem with reconciliation of messages that have had changes before being read.

The problem only occurs one way from outlook. The change ins't reflected on the handset.

If the...
Forum: General 9500 Series Discussion - Storm 11-19-2008, 02:54 AM
Replies: 10
Views: 1,672
Posted By Stern
nonsense They have delayed the launch of them...

nonsense

They have delayed the launch of them by a couple of weeks, it's a software issue.

BIS storms can be re-provisioned to work on BES (I was using one yesterday) but good luck getting Voda...
Forum: BES Admin Corner 07-21-2008, 06:40 AM
Replies: 14
Views: 767
Posted By Stern
see if you can track the activation request in...

see if you can track the activation request in your BES logs

BlackBerry Search Results...
Forum: BES Admin Corner 07-21-2008, 04:39 AM
Replies: 9
Views: 2,230
Posted By Stern
I would have thought a script to lookup the BES...

I would have thought a script to lookup the BES database combined with the BESUserAdmin tool would be possible.

The script would monitor the GPS values for a particular user and monitor it for...
Forum: BES Admin Corner 07-21-2008, 03:32 AM
Replies: 14
Views: 767
Posted By Stern
Contact your system admin error on EA is *mostly*...

Contact your system admin error on EA is *mostly* caused by wrong password by the user. Change the Activation password to something totally different and get them to try again.
Forum: General BlackBerry Discussion 06-23-2008, 09:14 AM
Replies: 12
Views: 911
Posted By Stern
2.5 has arrived in Europe, I have it on Vodafone...

2.5 has arrived in Europe, I have it on Vodafone UK.

It looks like the download images automatically setting only applys to e-mails that have the images attached as files. images linked to the...
Forum: BlackBerry Network 06-23-2008, 07:07 AM
Replies: 51
Views: 9,302
Posted By Stern
This is live on Vodafone UK now. However it seems...

This is live on Vodafone UK now. However it seems that unless the images are attached to the e-mail then they won't show, even choosing the get images link seems to do nothing.
Forum: BES Admin Corner 06-12-2008, 10:46 AM
Replies: 3
Views: 1,539
Posted By Stern
best way to do this would be to set up a search...

best way to do this would be to set up a search shortcut. you can define the search to search the subfolder, and you can assign it a shortcut key.

Then the user can just hit the shortcut key and it...
Forum: BES Admin Corner 06-10-2008, 11:07 AM
Replies: 27
Views: 7,894
Posted By Stern
I have tried to find more information about the...

I have tried to find more information about the internal architecture of the infrastructure specifically about how the provisioning systems deal with traffic from the carrier and how it then passes...
Forum: BES Admin Corner 06-10-2008, 10:19 AM
Replies: 27
Views: 7,894
Posted By Stern
Thanks for the link I didn't realise it was...

Thanks for the link I didn't realise it was standardised to that level. One thing I will say though is the RIM infrastructure has it's own layers much like the components on the bes. If the...
Forum: BES Admin Corner 06-10-2008, 10:14 AM
Replies: 27
Views: 7,894
Posted By Stern
Gibson Thanks for clarifying, I can understand...

Gibson

Thanks for clarifying, I can understand how my post may have seemed I was RIM bashing,

The reason I was highlighting the issue of RIM Provisioning systems is because some networks have...
Forum: BES Admin Corner 06-10-2008, 03:32 AM
Replies: 27
Views: 7,894
Posted By Stern
Seriously? You have just agreed with me that the...

Seriously? You have just agreed with me that the provisioning system is a RIM system, Infact most of your post is exactly what I said in different words so how is gibson correct in his assertion that...
Forum: BES Admin Corner 06-07-2008, 02:24 PM
Replies: 27
Views: 7,894
Posted By Stern
Do you actually understand what provisioning...

Do you actually understand what provisioning actually means when referring the Blackberry services? The billing provisioning is all down to the network so they control the Blackberry APN and how this...
Forum: BES Admin Corner 06-06-2008, 09:45 AM
Replies: 27
Views: 7,894
Posted By Stern
The provisioning of the device is done on the RIM...

The provisioning of the device is done on the RIM infrastructure, they may have an automated system that sends reprovisioning requests to the infrastructure from their billing platform but this is...
Forum: BES Admin Corner 06-02-2008, 10:31 AM
Replies: 8
Views: 1,637
Posted By Stern
You might want to start some coversations with...

You might want to start some coversations with dealers in your area specifically ones that work with data and Blackberry. You may be able to partner with these guys to offer install and support...
Forum: BES Admin Corner 06-02-2008, 05:59 AM
Replies: 8
Views: 1,637
Posted By Stern
certification is still quite new as people have...

certification is still quite new as people have only really been able to take the exams since May.

However I would say that the certification route is better suited to people looking to add it to...
Forum: BES Admin Corner 05-21-2008, 11:00 AM
Replies: 10
Views: 1,542
Posted By Stern
sounds like you may have been quoted the price...

sounds like you may have been quoted the price for a new install version of 4.1.

Software upgrade disc to 4.1 is 525 from Voda.

Although go with an SP and you can usually get it free if you...
Forum: BES Admin Corner 05-16-2008, 09:16 AM
Replies: 10
Views: 7,793
Posted By Stern
I have replied in the other post but I'm pretty...

I have replied in the other post but I'm pretty sure it depends on the exam you want to take as to what dates are available
Forum: BES Admin Corner 05-16-2008, 09:14 AM
Replies: 318
Views: 39,279
Posted By Stern
I presume you're looking to take the Domino exam?...

I presume you're looking to take the Domino exam? There are loads of dates for the exchange exams
Forum: BES Admin Corner 05-16-2008, 09:00 AM
Replies: 10
Views: 7,793
Posted By Stern
Manchester had a couple of dates available this...

Manchester had a couple of dates available this month last time I checked
Forum: BES Admin Corner 05-16-2008, 08:42 AM
Replies: 10
Views: 7,793
Posted By Stern
Right, well I managed to get some info on these....

Right, well I managed to get some info on these. Rim will be publishing the following materials

- Supporting BES in Exchange
- Supporting BIS
- Designing BES in Exchange
- Supporting BB Smartphones...
Forum: BES Admin Corner 05-16-2008, 08:19 AM
Replies: 13
Views: 1,172
Posted By Stern
You would need to add the licenses in order on a...

You would need to add the licenses in order on a fresh install. so the original SBE licenses then the upgrade CAL then the enterprise CALS
Forum: General 9000 Series Discussion - Bold 05-16-2008, 05:43 AM
Replies: 23
Views: 2,022
Posted By Stern
I think the fact that Vodafone has secured the...

I think the fact that Vodafone has secured the exclusive is the reason that VZ have got in on the act, if they do have the US rights it will be mostly due to Voda owning half of VZ
Forum: BES Admin Corner 05-15-2008, 05:10 AM
Replies: 4
Views: 2,077
Posted By Stern
Well I managed to figure this one out. You need...

Well I managed to figure this one out. You need to install the 5.5 management tools and then service pack it with 2003 SP to bring the mapi32.dll upto date.

Why a Exchange 2003 Service Pack would...
Forum: BES Admin Corner 05-14-2008, 09:22 AM
Replies: 4
Views: 2,077
Posted By Stern
thanks, but as far as I can see it isn't...

thanks, but as far as I can see it isn't available to download and it seems you can only install it from the CD

Unless you know of anywhere it's available?
Forum: BES Admin Corner 05-14-2008, 08:58 AM
Replies: 4
Views: 2,077
Posted By Stern
Installing ESM for SBS 2003 on a 2000 server

When trying to install ESM when I get

"this version of Microsoft Exchange Server 2003 can only be installed on Microsoft Windows Server for Small Business Server"

The customer is using an SBS 2003...
Forum: BES Admin Corner 05-09-2008, 03:45 AM
Replies: 4
Views: 2,214
Posted By Stern
In the Blackberry Manager (I'm assuming you have...

In the Blackberry Manager (I'm assuming you have at least 4.1 here) select your MDS server under servers on the left, hit edit properties, change the listen port and apply then either restart the MDS...
Forum: BES Admin Corner 05-08-2008, 06:11 AM
Replies: 4
Views: 2,214
Posted By Stern
if your proxy is using 8080 I would changethe MDS...

if your proxy is using 8080 I would changethe MDS port as gibson suggests. you will also need to restart the MDS service once you have changed the port for it to take effect
Forum: BES Admin Corner 05-08-2008, 05:50 AM
Replies: 10
Views: 7,793
Posted By Stern
just seen hidden away in the instructer led...

just seen hidden away in the instructer led training information on one of the exam guides

"710-00808 - Maintaining a BlackBerry Enterprise Server in a Microsoft Exchange
Environment Self Study...
Forum: BES Admin Corner 05-08-2008, 05:42 AM
Replies: 10
Views: 7,793
Posted By Stern
Blackberry certification self study materials

I'm looking to go down the certification route, simply because work will pay for it.

I have been working installing and supporting all aspects of Blackberry for 3 years now so I'm not looking for a...
Forum: BES Admin Corner 04-17-2008, 05:50 AM
Replies: 41
Views: 2,984
Posted By Stern
besx_upgrader_4_1_5.exe downloading now from the...

besx_upgrader_4_1_5.exe downloading now from the partnerzone, got bored of waiting for the public release. What's the difference with the database scripts then?
Forum: WTB Section 02-04-2008, 03:01 PM
Replies: 1
Views: 616
Posted By Stern
PM sent

PM sent
Forum: General 8100 Series Discussion - Pearl 02-04-2008, 11:29 AM
Replies: 4
Views: 1,179
Posted By Stern
Tried a hard reset and 15 minutes later picked up...

Tried a hard reset and 15 minutes later picked up 5 satellites. seems to be fine now but it really struggles to keep signal.

Telenav ran fine as in the client software ran without issue on 4.3...
Forum: General 8100 Series Discussion - Pearl 02-04-2008, 11:18 AM
Replies: 19
Views: 2,453
Posted By Stern
saying that I can't get you tube to work on my...

saying that I can't get you tube to work on my 8110
Forum: General 8100 Series Discussion - Pearl 02-04-2008, 11:13 AM
Replies: 14
Views: 1,196
Posted By Stern
Checked everywhere but nothing about absorption...

Checked everywhere but nothing about absorption rate on the box or the included manual, although it is a Vodafone manual and is more of a quick start guide
Forum: General 8100 Series Discussion - Pearl 01-30-2008, 10:36 AM
Replies: 4
Views: 1,179
Posted By Stern
8110 Issues

Finally managed to get hold of a Vodafone 8110 today, so far i'm happy with it. There are a couple of issues though

GPS - after 40 minutes out in the open it's still unable to detect any...
Forum: General 8100 Series Discussion - Pearl 01-30-2008, 08:14 AM
Replies: 14
Views: 1,196
Posted By Stern
Got mine today, Really loving...

Got mine today, Really loving...
Forum: General 9000 Series Discussion - Bold 01-14-2008, 10:10 AM
Replies: 113
Views: 60,486
Posted By Stern
Those Vodafone PPT's are not exactly the most...

Those Vodafone PPT's are not exactly the most confidential of documents, they are often sent out to their indirect channel and any information past the next quarter it was produced in is nearly...
Forum: Rumor Mill 01-10-2008, 05:15 AM
Replies: 15
Views: 1,879
Posted By Stern
Vodafone issued a cease and desist to BGR?

All of the posts regarding the leaked Vodafone roadmap has vanished from BGR?
Forum: Rumor Mill 01-02-2008, 10:00 AM
Replies: 87
Views: 23,089
Posted By Stern
I was offered to beta test the new BES back at...

I was offered to beta test the new BES back at the end of september but nothing ever came of it. At the time they expected it to last 2 to 3 months.

Below are some of the features in BES...
Forum: General 8100 Series Discussion - Pearl 12-18-2007, 04:07 AM
Replies: 5
Views: 598
Posted By Stern
The new version of impactica showmate will...

The new version of impactica showmate will project the screen of the device and not just the slides.

It needs 4.3 Handset software though
Forum: General 8100 Series Discussion - Pearl 11-28-2007, 04:17 AM
Replies: 15
Views: 1,161
Posted By Stern
There still isn't enough space, the 8110 only has...

There still isn't enough space, the 8110 only has GPS.

It will be on Vodafone UK mid Jan
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