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Forum: General BlackBerry Classic Discussion - BlackBerry 10 05-22-2015, 02:32 AM
Replies: 10
Views: 1,275
Posted By freakinvibe
Re: Voice note without Remember

The voice notes are .m4a files and can be found in the "voice" folder.

If you open the "File Manager" app on the Classic, you will see the folder besides "books", "camera", "documents", "downloads",...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 05-21-2015, 11:58 AM
Replies: 10
Views: 1,275
Posted By freakinvibe
Re: Voice note without Remember

If you just changed the Curve for a Classic because of the hotspot functionality you could have upgraded to OS 7.1 which introduced the hotspot functionality. I don't know if the Curve allowed OS...
Forum: BES Admin Corner 03-27-2015, 01:17 PM
Replies: 5
Views: 1,573
Posted By freakinvibe
Re: BES12 SP upgrade worked but web consoles now unavailable

OK, I fixed the problem:


Go to the following KB: KB36703-Minimum list of port numbers required to be open between BES12 instances (http://www.blackberry.com/btsc/KB36703)
The SQL query reports...
Forum: BES Admin Corner 03-25-2015, 12:25 PM
Replies: 5
Views: 1,573
Posted By freakinvibe
Re: BES12 SP upgrade worked but web consoles now unavailable

I am having the exact same issue as the original poster. Upgraded from
12.0.1 to 12.1.0. After the upgrade the admin console stays blank. Same errors in the UI log. 8 GB RAM, 50% used.
Forum: General Z10 Series Discussion - BlackBerry 10 03-15-2013, 05:08 PM
Replies: 73
Views: 8,397
Posted By freakinvibe
Re: I tried. Really, I tried.

No, I don't think you can do that. There is also no "Mark All" possibility.
Forum: General Z10 Series Discussion - BlackBerry 10 03-15-2013, 04:54 PM
Replies: 73
Views: 8,397
Posted By freakinvibe
Re: I tried. Really, I tried.

Deleting multiple messages at once is possible. Touch a message in the list for a second and on the right side, a menu will open. Click on the icon that looks like a tick box. Then touch as many...
Forum: General Z10 Series Discussion - BlackBerry 10 03-15-2013, 04:37 PM
Replies: 12
Views: 3,318
Posted By freakinvibe
Re: Pin messages

Shortcuts (e.g. press "u" to go to last unread message) might come back with the Q10. This is what I hope.
Forum: BES Admin Corner 01-23-2013, 10:28 AM
Replies: 9
Views: 6,255
Posted By freakinvibe
Re: BlackBerry Enterprise Server License Trade Up

Blackberry Device Service with Blackberry Mobile Fusion = This exists now

Blackberry Enterprise 10 = This will exist in the future, it combines BDS + UDS + Fusion
Forum: BES Admin Corner 01-23-2013, 10:22 AM
Replies: 1
Views: 911
Posted By freakinvibe
Re: Password expiry/change logs

No.

This info is stored on each individual device.
Forum: BES Admin Corner 01-21-2013, 01:23 AM
Replies: 9
Views: 14,261
Posted By freakinvibe
Re: Z10 Phones and BES 5.0.3

Both is true. BES 5 does not support BB 10 devices. The successor product, BDS, does support BB 10 devices.

There is no integration, BDS and BES5 are separate products.
Forum: BES Admin Corner 01-17-2013, 04:58 AM
Replies: 9
Views: 14,261
Posted By freakinvibe
Re: Z10 Phones and BES 5.0.3

No, you mixed something up there. You should upgrade from 5.0.3 to 5.0.4. You don't need 5.0.3 and 5.0.4 in parallel.
Forum: BES Admin Corner 01-17-2013, 03:52 AM
Replies: 9
Views: 14,261
Posted By freakinvibe
Re: Z10 Phones and BES 5.0.3

At the moment: For Z10: Setup BDS on a separate server.

In May 2013: Setup BES10 (or migrate BDS to BES10). BES5 and BES10 can happily sit on the same server.

All of 2013: Migrate your BES5 user...
Forum: BES Admin Corner 01-15-2013, 12:59 AM
Replies: 6
Views: 1,515
Posted By freakinvibe
Re: App download question

@Qster: I don't think that this IT policy exists in BES Express. One of the differences of Express to the Full version is that Express has about 40 policies and Full BES has about 400 policies.
Forum: BES Admin Corner 01-10-2013, 04:13 AM
Replies: 6
Views: 1,515
Posted By freakinvibe
Re: App download question

As bisleri says, if you have this policy switched on, it is not possible to download any app from AppWorld (and anywhere else).

But you can switch that policy off and use the following policy which...
Forum: BES Admin Corner 01-09-2013, 02:14 AM
Replies: 7
Views: 2,785
Posted By freakinvibe
Re: Cant reload OS, basically the BB is not detected

I find it a strange coincidence that you get a JVM error and you have a hardware fault on the USB connector of the device.

Does the device charge when you connect it with the wall charger?

What...
Forum: BES Admin Corner 01-03-2013, 09:41 AM
Replies: 4
Views: 1,342
Posted By freakinvibe
Re: Blackberry Enterprise Transporter question

I am referring to software config and IT policy. BES version can differ. Transporter can be used to upgrade. We have upgraded from BES 4.1 to 5.0 via Transporter. Before using Transporter I have...
Forum: BES Admin Corner 01-03-2013, 07:13 AM
Replies: 4
Views: 1,488
Posted By freakinvibe
Re: updates for BES 4.1.6.9

Did you also update to the latest MR for SP7 (it is MR3).
Forum: BES Admin Corner 01-03-2013, 07:04 AM
Replies: 4
Views: 1,828
Posted By freakinvibe
Re: BES express

What kind of Blackberry data plan do you have with your carrier? With a BES dataplan this works, see details here:

KB21124-How to activate a BlackBerry smartphone using BlackBerry Enterprise Server...
Forum: BES Admin Corner 01-03-2013, 06:52 AM
Replies: 4
Views: 1,342
Posted By freakinvibe
Re: Blackberry Enterprise Transporter question

The only thing that transporter does is to move users/devices. All the rest (IT policy, software config etc.) is not moved. You have to recreate manually or export/import.

In the case of software...
Forum: BES Admin Corner 11-20-2012, 01:11 AM
Replies: 5
Views: 7,297
Posted By freakinvibe
Re: how to download BESx 5.0.4 in only 20 minutes

What exact words have you been searching for? Blackberry cannot force Google to have a specific page in the first position on Google.de.


Javascript is needed on a majority of web pages, some just...
Forum: BES Admin Corner 11-09-2012, 10:53 AM
Replies: 2
Views: 1,436
Posted By freakinvibe
Re: Bes 10

Yes, BES10 will be the new name for UDS, BDS and Mobile Fusion combined.

So if you want to get a look and feel, you can install those three. The good and new thing about BES10 will be that all the...
Forum: BES Admin Corner 11-09-2012, 10:49 AM
Replies: 3
Views: 1,426
Posted By freakinvibe
Re: Can someone help with BES and Outlook Sync concept

You cannot directly sync your Outlook wirelessly, but you can sync with the mail server that hosts your mails. So your ISP/Email provider should be able to give you the IMAP/POP3/ActiveSync settings...
Forum: BES Admin Corner 11-09-2012, 10:43 AM
Replies: 5
Views: 1,539
Posted By freakinvibe
Re: Contact numbers of devices not pulling into BES?

We sometimes see that numbers are not properly stored on the SIM card and thus don't show on BES. To check this, do the following:

On you Blackberry, go to Options > Device > Advanced System...
Forum: BES Admin Corner 11-09-2012, 10:28 AM
Replies: 21
Views: 4,593
Posted By freakinvibe
Re: BES upgrade 4.1 to 5.?

No re-activation and no wipe should be necessary. Neither for an inplace upgrade nor for a phased transporter migration.

I guess support is wrong or there is a misunderstanding.
Forum: BES Admin Corner 10-23-2012, 06:16 AM
Replies: 5
Views: 1,512
Posted By freakinvibe
Re: Calendar not Synching

Can you check on the device, if Calendar Wireless Sync is ticked?
Forum: BES Admin Corner 10-23-2012, 06:13 AM
Replies: 5
Views: 4,576
Posted By freakinvibe
Re: Admin web page missing after upgrade to 5.0.4

Sorted this by disabling proxy settings in Internet Explorer on BES and using wpad.dat instead.
Forum: BES Admin Corner 10-23-2012, 06:11 AM
Replies: 1
Views: 1,310
Posted By freakinvibe
Re: blocking some spam phone calls

For me, when the caller ID is not known, I get a "Unknown number" and not "000000000000".

Interesting KB article, although the patterns you need to use are a bit to understand.
Forum: BES Admin Corner 10-10-2012, 01:28 AM
Replies: 5
Views: 4,576
Posted By freakinvibe
Re: Admin web page missing after upgrade to 5.0.4

Can you check if your BAS-NCC.exe service is using 100% CPU. This happens to me since the upgrade to 5.0.4.
Forum: BES Admin Corner 10-04-2012, 02:21 AM
Replies: 2
Views: 1,060
Posted By freakinvibe
Re: Server name for Exchange 2010 seems different from 2007

You would find that in Outlook under account settings.
Forum: BES Admin Corner 10-01-2012, 07:25 AM
Replies: 1
Views: 975
Posted By freakinvibe
Re: Sync Issue

Does he get a red cross to the left of the sent messages? If so he can just resend.

If you see the tick mark, then the messages have been sent.
Forum: BES Admin Corner 09-26-2012, 09:19 AM
Replies: 2
Views: 1,312
Posted By freakinvibe
Re: Deploying 3rd-party apps - getting reporting/feedback

I normally go to

"Manage deployment job tasks"

Under "Task type" I select "Application". Then click "Search".

If you click "More" on the relevant task, you see the task status, it can...
Forum: BES Admin Corner 09-21-2012, 08:19 AM
Replies: 8
Views: 2,358
Posted By freakinvibe
Re: Blackberry Torch 9810 Synchronization stops at 52%

Why have you disabled him? You should delete the user with the option "Yes- Delete the user and remove the Blackberry information from the user's mail system"

Disabled users should still be visible....
Forum: BES Admin Corner 09-21-2012, 05:50 AM
Replies: 8
Views: 2,358
Posted By freakinvibe
Re: Blackberry Torch 9810 Synchronization stops at 52%

When we have this problem (which is really seldom), we do the following to troubleshoot:


Cancel Activation, set a new activation password and try again
To rule out a device issue, try an...
Forum: BES Admin Corner 09-19-2012, 03:47 AM
Replies: 3
Views: 3,178
Posted By freakinvibe
Re: BES Express- wireless calendar sync not working (2 way)

That looks fine.

As you said, you have checked on the device that the "Wireless Sync" for calendars is on. Just to make sure:

Go to

Calendar > Options > Accounts > BlackBerry > Wireless...
Forum: BES Admin Corner 09-18-2012, 11:11 AM
Replies: 3
Views: 3,178
Posted By freakinvibe
Re: BES Express- wireless calendar sync not working (2 way)

Please run the IEMStest utility and post the output here. Details:

KB31053-How to run the IEMS Test (http://btsc.webapps.blackberry.com/btsc/viewContent.do?externalId=KB31053&sliceId=1)
Forum: BES Admin Corner 09-17-2012, 09:18 AM
Replies: 13
Views: 1,567
Posted By freakinvibe
Re: BES outside my WiFi Network?

That will change for OS10 (at least for consumers), you can use simple ActiveSync over a standard data plan.

As for BES10, although it uses ActiveSync, you will still go via RIM's infrastructure, so...
Forum: BES Admin Corner 09-17-2012, 09:10 AM
Replies: 3
Views: 1,401
Posted By freakinvibe
Re: BB Web Admin asks for PIN

I think what the user refers to is the PIN of the SIM card. It consists of 4 numbers. This should not be confused with the device password which can be numbers and letters and any length.

If you...
Forum: BES Admin Corner 09-14-2012, 06:41 AM
Replies: 8
Views: 1,571
Posted By freakinvibe
Re: BES Craps Out Every Now and Again - Reboot resolves EVERYTIME!

Search Event log and MAGT log for errors and post the relevant snippets here.
Forum: BES Admin Corner 09-13-2012, 02:53 AM
Replies: 10
Views: 2,142
Posted By freakinvibe
Re: BES HA Setup

The DB is on mirrored storage along with other DBs.
Forum: BES Admin Corner 09-12-2012, 03:38 AM
Replies: 10
Views: 2,142
Posted By freakinvibe
Re: BES HA Setup

No, but we have about 150 users and it is working well without DBNS. And our DB cluster is handling a lot of other DBs as well.
Forum: BES Admin Corner 09-11-2012, 10:27 AM
Replies: 10
Views: 2,142
Posted By freakinvibe
Re: BES HA Setup

Nothing special to install. You can optionally install the

Blackberry Database Notification System

on the SQL server, see more details here:

Install the BlackBerry database notification system -...
Forum: BES Admin Corner 09-10-2012, 02:28 AM
Replies: 4
Views: 2,270
Posted By freakinvibe
Re: Getting MDS to authenticate through proxy

So what are the MDS proxy settings? Are you using the PAC file or are you entering the proxy details directly?
Forum: BES Admin Corner 09-07-2012, 03:32 AM
Replies: 4
Views: 2,270
Posted By freakinvibe
Re: Getting MDS to authenticate through proxy

First thing is to check if you can browse the Internet with Internet Explorer on the BES server using the proxy.
Forum: BES Admin Corner 09-05-2012, 05:35 AM
Replies: 2
Views: 1,581
Posted By freakinvibe
Re: Import Company Address Book

Personal contacts should be exported from Outlook of the old company and imported into Outlook of the new company. They will automatically appear on the Blackberry again.

The corporate address book...
Forum: BES Admin Corner 09-05-2012, 01:07 AM
Replies: 4
Views: 2,513
Posted By freakinvibe
Re: Lync 2010

Ups, I was wrong, look at the compatibility sheet here:

http://docs.blackberry.com/en/admin/deliverables/25747/SR_BB_Collaboration_Service_1280298_11.jsp



So Windows 2003 Server 32-bit is not...
Forum: BES Admin Corner 09-04-2012, 09:56 AM
Replies: 21
Views: 4,593
Posted By freakinvibe
Re: BES upgrade 4.1 to 5.?

knotty is right. Besx means "BES for Exchange" (i.e. not BES for Lotus Notes or BES for Groupwise), so you might have received the full BES.
Forum: BES Admin Corner 09-04-2012, 07:50 AM
Replies: 21
Views: 4,593
Posted By freakinvibe
Re: BES upgrade 4.1 to 5.?

There are other differences like high availability, editing of roles, wireless activation etc.

See the comparison chart...
Forum: BES Admin Corner 09-04-2012, 04:44 AM
Replies: 4
Views: 2,513
Posted By freakinvibe
Re: Lync 2010

BES on 64-bit server is still a 32-bit application, so there is not much difference. Are you saying the instructions you found for 64-bit are not working in your environment?
Forum: BES Admin Corner 09-04-2012, 04:41 AM
Replies: 1
Views: 1,518
Posted By freakinvibe
Re: Redirection disables automatically

I know that there used to be a problem with older version that the inbox wasn't redirecting, but that has been solved quite a while ago, definitely with MR6 and newer.

You can read through the...
Forum: BES Admin Corner 09-04-2012, 04:36 AM
Replies: 3
Views: 1,828
Posted By freakinvibe
Re: Trying to restore pictures (BES)

What policies do you have on the device. If encryption is set on the media card, you might not be able to read stuff from it.

If you connect your device via USB and navigate to the media card /...
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