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Search: Posts Made By: kahill
Forum: BES Admin Corner 08-04-2008, 09:15 AM
Replies: 4
Views: 1,792
Posted By kahill
Yes this is on an Exchange backend and everytime...

Yes this is on an Exchange backend and everytime we boot the servers which is nightly, the users calendar items end up in the delegates calendar. Any ideas on how to prevent this?
Forum: BES Admin Corner 08-01-2008, 01:01 PM
Replies: 4
Views: 1,792
Posted By kahill
SP6 and wireless Calendar synchronization

Hi. I just upgraded my Blackberry Servers from 4.1.4 to 4.1.6. It seems like all users canendar sychronization configurations were set to enabled. I have several users who are delegates for other...
Forum: BES Admin Corner 03-03-2008, 11:07 AM
Replies: 6
Views: 3,073
Posted By kahill
I am opening the BB manager from programs and am...

I am opening the BB manager from programs and am on the server. I am not opening it from my desktop. Are there any permissions that I am missing?
Forum: BES Admin Corner 03-03-2008, 10:03 AM
Replies: 6
Views: 3,073
Posted By kahill
Blackberry Manager unknown authority

Hi all. Having a littel issue after I upgraded my server from 4.0.7.8 to 4.1.4. After the upgrade I can't view the Blackberry manager. I get the following error, "blackberry manager unknown...
Forum: General BlackBerry Discussion 02-11-2008, 05:22 PM
Replies: 285
Views: 36,179
Posted By kahill
Same here

Same here in Atlanta. All 5 servers are up but the email is not flowing..... Anyone know anything?
Forum: BES Admin Corner 10-30-2007, 07:43 AM
Replies: 1
Views: 926
Posted By kahill
Blackberry 4.1.4 upgrade

Hi all. I am getting ready to upgrade our Blackberry environment from 4.0.7 to 4.1.4. There are some of our users that have older devices (6230, 7230) and I need to know if they will work with 4.1.4...
Forum: BES Admin Corner 04-04-2007, 08:14 AM
Replies: 3
Views: 1,833
Posted By kahill
Question user should not see browser icon

Hi all. I have a situation where there are a group of users in our company that absolutely need to be restricted from accessing our corporate intranet using their Blackberry. I have created an it...
Forum: BES Admin Corner 03-21-2007, 10:29 AM
Replies: 1
Views: 976
Posted By kahill
Red face Can't receive/send email from Blackberry and outlook

Hello all. I have an issue that I need help with. I have tried everything. Here is the problem. I can send emails via the Blackberry and I do receive them in Outlook. When I try to reply or send a...
Forum: BES Admin Corner 03-20-2007, 01:00 PM
Replies: 5
Views: 769
Posted By kahill
Error with Service books

Hi all. I have an issue where I am trying to get service books but evertime I resend them I get an error. I can send email from my Blackberry but I can't send from Outlook.
Has anyone had this...
Forum: BES Admin Corner 02-27-2007, 10:07 AM
Replies: 0
Views: 559
Posted By kahill
Browser info needed

I have been tasked with making the handheld available for the internet but unavailable to the intranet at my company. Does anyone have any idea how to do this?
Forum: BES Admin Corner 02-23-2007, 08:15 PM
Replies: 607
Views: 68,856
Posted By kahill
User_not_started

Has anyone seen this error in the event viewer after the patch was pushed out? If so what does it mean? Could it be the reason users can't send/receive messages? Yes we do have the server patched for...
Forum: BES Admin Corner 02-22-2007, 03:27 PM
Replies: 0
Views: 950
Posted By kahill
Block the Browser

Has anyone been requested to block users from seeing the intranet (not internet) for their company? If so, how did you block it? I was thinking maybe there was a policy that I could set for that....
Forum: BES Admin Corner 02-15-2007, 09:14 AM
Replies: 607
Views: 68,856
Posted By kahill
Has anyone received a 561 error when pushing out...

Has anyone received a 561 error when pushing out the patch?
Forum: BES Admin Corner 01-22-2007, 11:45 AM
Replies: 2
Views: 1,002
Posted By kahill
Disable embedded browser

Hi all. Is there anyway on the BES server to disable the embedded browser for specific users?
Forum: General 8100 Series Discussion - Pearl 11-01-2006, 08:14 AM
Replies: 8
Views: 1,826
Posted By kahill
Oma and Pearl

I have a user that is trying to access the company email via oma.xxxxx.com with his newly purchased Pearl. The problem is that oma works with older Blacbkerrys as well as with smart phones and...
Forum: BES Admin Corner 06-30-2006, 01:46 PM
Replies: 10
Views: 37,980
Posted By kahill
I have installed ESM 2003 and SP1 and am still...

I have installed ESM 2003 and SP1 and am still getting the errors. Any ideas?
Forum: BES Admin Corner 06-29-2006, 12:51 PM
Replies: 10
Views: 6,419
Posted By kahill
Check your sql database mdsconfig table. Make...

Check your sql database mdsconfig table. Make sure the ACLAuthorizationDatastore is correct. We did a 3.6 to 4.0 upgrade and I did have several java versions on the server. I deleted all but one and...
Forum: BES Admin Corner 06-22-2006, 07:55 AM
Replies: 2
Views: 1,774
Posted By kahill
Red face Blackberry Handheld configuration tool

Does anyone know why all my users information doesn't get populated in the Handheld configuration tool? I get the pin numbers and most information but I am missing phone numbers and hh versions from...
Forum: BES Admin Corner 06-22-2006, 07:19 AM
Replies: 3
Views: 4,351
Posted By kahill
The server gets booted nightly so yes the...

The server gets booted nightly so yes the services have been restarted.
Forum: BES Admin Corner 06-21-2006, 03:22 PM
Replies: 5
Views: 1,963
Posted By kahill
You can set the log files to automatically delete...

You can set the log files to automatically delete using the Blackberry Server configuration tool. The RIM Support guy that I talked to said to keep at least 2 weeks worth.
Forum: BES Admin Corner 06-21-2006, 03:08 PM
Replies: 3
Views: 4,351
Posted By kahill
Red face Log files not deleting automatically

Hi. I have set up my log files to delete automatically using the Blackberry server configuration tool under the logging tab. They are not deleting as they should. Has anyone had this problem? If so...
Forum: BES Admin Corner 06-08-2006, 07:23 AM
Replies: 0
Views: 1,216
Posted By kahill
Blackberry resource kit scripts

Hi. I am a newbie to scripting and am trying to get some admin scripts to gether that will gather statistics in from the Blackberry resource kit. I have searched the web and can not find any good...
Forum: BES Admin Corner 05-30-2006, 02:17 PM
Replies: 1
Views: 1,084
Posted By kahill
We are looking to do the same thing. I too would...

We are looking to do the same thing. I too would welcome any thoughts or comments on how this is set up and configured.
Forum: BES Admin Corner 05-19-2006, 03:10 PM
Replies: 24
Views: 3,452
Posted By kahill
Does anyone know if the presentations that were...

Does anyone know if the presentations that were given at the WES conference can be downloaded?
Forum: BlackBerry Network 05-09-2006, 08:22 AM
Replies: 2
Views: 3,907
Posted By kahill
We had the same problems after upgrading. The MDS...

We had the same problems after upgrading. The MDS service will not stay started and the users can not browse. We used the phased upgrade so we have already used the createdb command. What about just...
Forum: BES Admin Corner 05-02-2006, 07:37 AM
Replies: 1
Views: 2,702
Posted By kahill
Event ID 20000

I just upgraded 1000 users from 3.6sp4hf3 to 4.0 sp 4 and am receving these errors in the event log. They just keep coming. Has anyone seen this error?

Event ID 2000 (emailaddress, pin = UID =)...
Forum: BES Admin Corner 05-02-2006, 07:21 AM
Replies: 1
Views: 9,635
Posted By kahill
Red face Blackberry 4.0 router error Event ID 10000

Just upgraded 1000 users from BES 3.6sp4 hf3 to BES 4.0.4.5. I am seeing these errors in the event log daily. Has anyone seen these or does anyone know what I need to do to correct this issue so we...
Forum: BES Admin Corner 04-27-2006, 08:47 AM
Replies: 5
Views: 2,219
Posted By kahill
we are doing a phased upgrade now. We started...

we are doing a phased upgrade now. We started with two 3.6 servers and an MSDE database local on one of the servers. We created a 3.6 database on a sql server and pointed the two BES servers to that...
Forum: BES Admin Corner 04-19-2006, 09:45 AM
Replies: 2
Views: 1,110
Posted By kahill
In-place upgrade 3.6 to 4.0 goes wrong

Has anyone experienced this? When doing an in-place upgrade from 3.6 to 4.0 on a Windows 2003 SP1, ESM 2003 platform, has anyone ever had this to fail and have to roll back? If so what were the steps...
Forum: BES Admin Corner 04-17-2006, 08:42 AM
Replies: 2
Views: 944
Posted By kahill
Yes we are working with a remote sql database....

Yes we are working with a remote sql database. Thanks for the input.
Forum: BES Admin Corner 04-12-2006, 02:52 PM
Replies: 2
Views: 944
Posted By kahill
Installing service pack 4

Does anyone know if the sql database gets upgraded with service pack 4 when it is installed on the bes server? If not then is it a requirement that the sql database be upgraded with service pack 4?
Forum: BES Admin Corner 03-29-2006, 01:18 PM
Replies: 8
Views: 1,681
Posted By kahill
Wow Ok. Well I have 2500 users. That would be an...

Wow Ok. Well I have 2500 users. That would be an undertaking. I am wondering if there is a policy or something that could be causing users not to be able to save their configurations.
Forum: General Legacy Device Discussion 03-29-2006, 01:01 PM
Replies: 15
Views: 5,546
Posted By kahill
This is a OTA enterprise activation. I am...

This is a OTA enterprise activation. I am wondering if there is hot fix coming out to fix it? Does anyone know? I am getting ready to upgrade 2500 users and don't want to overwhelm the help desk.
Forum: General Legacy Device Discussion 03-29-2006, 11:04 AM
Replies: 15
Views: 5,546
Posted By kahill
Unhappy Enterprise activation hangs at 90% on 8700

Has anyone run across this problem. Activation hangs at 90% when current users are upgraded to 8700.
Forum: BES Admin Corner 03-28-2006, 09:42 AM
Replies: 8
Views: 1,681
Posted By kahill
Has anyone seen this error when trying to change...

Has anyone seen this error when trying to change the folder redirection to not include sent items?

Error: Settings are updated externally. Changes will be lost and the viewer closed.
Forum: BES Admin Corner 03-21-2006, 09:04 AM
Replies: 8
Views: 1,681
Posted By kahill
That is right. RIM has not been forthcoming with...

That is right. RIM has not been forthcoming with a reason as to why we are getting this error but it runs across different handheld models. I just need to know if we can set it globally or if anyone...
Forum: BES Admin Corner 03-20-2006, 09:44 AM
Replies: 8
Views: 1,681
Posted By kahill
Unhappy BES 4.0 and sent items

Blackberry 4.0 provides a new feature where if you send from your Outlook account it appears on your Blackberry as though it was sent from you handheld. I am getting ready to do an inplace upgrade...
Forum: BES Admin Corner 03-16-2006, 02:49 PM
Replies: 4
Views: 3,866
Posted By kahill
Mailbox size limit

Just wondering if anyone has had this issue since migrating to BES4.0.
I have a 100 MB mailbox size limit on user's mailboxes. I am using Exchange 2003 SP1/BES 4.0 SP3hf4. Users are trying to send...
Forum: BES Admin Corner 03-16-2006, 11:17 AM
Replies: 1
Views: 795
Posted By kahill
Help- Migrating to BES 4.0

We are getting ready to upgrade 1017 users from 3.6 to 4.0. Our strategy is to first update the database from 3.6 to 4.0, then migrate the users using the BESmigration tool and then install 4.0. Has...
Forum: BES Admin Corner 01-25-2006, 01:26 PM
Replies: 1
Views: 1,279
Posted By kahill
Blackberry Server Manager

I am new to Blackberry and am trying to set up the Blackberry Enterprise Management tool on my workstation for 3.6. I have done the install 3.6 sp2 and when I try to open the BES Management tool it...
Forum: BES Admin Corner 11-29-2005, 03:33 PM
Replies: 2
Views: 940
Posted By kahill
Mom events for Blackberry

Is anyone out there using MOM to monitor Blackberry servers and if so does anyone know what to trap to send an event that will notifiy me if someone is either not sending or receving messages from...
Forum: BES Admin Corner 09-15-2005, 09:57 AM
Replies: 3
Views: 768
Posted By kahill
Installation W2k3 SP1

I am getting ready to upgrade Blackberry to 4.0 and was wondering if anyone has BB4.0 in a W2k3 environment with SP1? If so any issues?

Thanks
Forum: RIM Software 09-15-2005, 07:44 AM
Replies: 4
Views: 6,305
Posted By kahill
Same Issue with 3.6

I am having the same issue with BBv3.6 and Exchange. If messages are added to a folder in my inbox the folders on my BB show up empty. Any insight as to why this is happening would be appreciated.
Forum: General BlackBerry Discussion 09-08-2005, 02:23 PM
Replies: 3
Views: 1,423
Posted By kahill
BES 4.0 Disaster Recovery

Can anyone direct to documentation that I can use as a guide when Planning for disaster recovery. This is in an environment with 2500 BB users. Any help would be appreciated.

Thanks
Forum: BlackBerry Network 09-08-2005, 07:54 AM
Replies: 2
Views: 962
Posted By kahill
No. We don't have load balancing on the external...

No. We don't have load balancing on the external firewalls.
Forum: BlackBerry Network 09-07-2005, 08:11 AM
Replies: 2
Views: 962
Posted By kahill
Constant SRP connection Errors

Hi,

Is anyone else out there having SRP connection errors on a continuous basis?
This is happening in an environment with three BES servers. RIM is constantly telling us that something else is...
Forum: BES Admin Corner 06-09-2005, 01:44 PM
Replies: 6
Views: 2,492
Posted By kahill
STill not working. Any other ideas?

STill not working. Any other ideas?
Forum: BES Admin Corner 06-09-2005, 01:13 PM
Replies: 6
Views: 2,492
Posted By kahill
Ok I have all of the correct exchange permissions...

Ok I have all of the correct exchange permissions on both servers
Forum: BES Admin Corner 06-09-2005, 12:49 PM
Replies: 6
Views: 2,492
Posted By kahill
Ok I am still getting this error. I have...

Ok I am still getting this error. I have uninstalled ESM and installed Adminpack2003 as well as ESM 2003 again. I made sure that the mapi32 and cdo dlls are the same. I am logged on using the...
Forum: BES Admin Corner 06-08-2005, 07:43 AM
Replies: 6
Views: 2,492
Posted By kahill
Yes it is on the local server. I am now seeing...

Yes it is on the local server. I am now seeing RPC server unavailable errors when I try to open the ESM so I am going to try to uninstall this and see if that is the problem.
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