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Forum: BES Admin Corner 08-26-2013, 01:31 PM
Replies: 2
Views: 1,304
Posted By Urlryn
Forum: BES Admin Corner 08-26-2013, 07:47 AM
Replies: 2
Views: 1,304
Posted By Urlryn
Exchange 2010 Multiple CASArrays, Load Balancer, and BB10

Whats the best way to handle this setup for BB10?

We have multiple internal casarrays designated for each region and need to bypass our Load Balancer (setting Host Record) per RIM documents.

What...
Forum: BES Admin Corner 06-26-2013, 12:43 PM
Replies: 0
Views: 1,093
Posted By Urlryn
Z10 Delete all emails and loses sync

I had a user today consistently do this and would get the "Your account is no longer sync'd" notification.

Basically they would press and hold on the "date bar" just above the email.
Then you get...
Forum: BES Admin Corner 03-22-2013, 01:43 PM
Replies: 2
Views: 2,681
Posted By Urlryn
Re: General BES10 Server with z10 Issues

Users in the Middle East has a OS update.

But users in places like Singapore, Shanghai, Australia, Canada, UK/Europe haven't said there is a OS upgrade or if anybody installed one. I'll just have to...
Forum: BES Admin Corner 03-22-2013, 07:56 AM
Replies: 2
Views: 2,681
Posted By Urlryn
General BES10 Server with z10 Issues

Ok we have had our BES10 server up for about 3 weeks now.

With roughly about 10 users per region outside of the USA activated on it.

My users pretty much are test subjects and reporting any/all...
Forum: BES Admin Corner 01-23-2013, 10:27 AM
Replies: 2
Views: 987
Posted By Urlryn
Re: BES 5.03 Attachment Connectors

Thanks Bisleri,

I've verified the services are all up and running currently on that specific server.

I think it maybe something corrupted in the BAS or SQL with that specific connector. Is there a...
Forum: BES Admin Corner 01-22-2013, 09:18 AM
Replies: 2
Views: 987
Posted By Urlryn
BES 5.03 Attachment Connectors

On one of my BES servers users reported Attachment Server not Found.

When you look at the attachment connections via the BAS.

For all my servers I see these...
Forum: BES Admin Corner 02-27-2012, 10:44 AM
Replies: 2
Views: 3,069
Posted By Urlryn
Re: Property promotion test

Thanks Knottyrope.

I came across this also talking about how to configure this option.

Blackberry KB26777...
Forum: BES Admin Corner 02-27-2012, 07:54 AM
Replies: 2
Views: 3,069
Posted By Urlryn
Property promotion test

What Exactly is this?

I get users losing sync and in the MAGT logs all i see is this constant repeating:


[30000] (02/27 21:12:52.961):{0x1E54} {User.Name@domain.com} Property promotion...
Forum: BES Admin Corner 12-02-2011, 09:10 AM
Replies: 2
Views: 2,094
Posted By Urlryn
Re: MAPI Call Failed Help - 2 Users Only

Also I'm seeing a lot of these in the MAGT logs:

[30428] (12/02 15:04:15.494):{0x3FF8} Testing CASARRAY.DOMAIN.COM health, returned 0x8004011D

Can't find much info on this specific Log Entry...
Forum: BES Admin Corner 12-02-2011, 07:26 AM
Replies: 2
Views: 2,094
Posted By Urlryn
MAPI Call Failed Help - 2 Users Only

I have 2 IT people we moved to a new 2010 Exchange Server.

BES 5.0.3 MR3 is reporting this error.

[40720] (12/02 13:16:31.479):{0x2940} MAPI call failed. Error 'The information store could not be...
Forum: BES Admin Corner 08-09-2011, 07:33 AM
Replies: 0
Views: 475
Posted By Urlryn
Roles - View a Group

Current Admins are having a weird issue with the viewing groups when adding new users.

This started after updating our servers from 5.0.2 SP2 MR2 to 5.0.3 SP3 MR3.
I've verified that each admin...
Forum: BES Admin Corner 06-06-2011, 06:25 AM
Replies: 2
Views: 1,269
Posted By Urlryn
Re: Trusted Sites/Certs Issue

Thanks a bunch!

I'll check it out and let you know how it goes.

Urlryn
Forum: BES Admin Corner 06-02-2011, 08:21 AM
Replies: 2
Views: 1,269
Posted By Urlryn
Trusted Sites/Certs Issue

Hey all,

I have a bunch of users on thier bb devices and playbooks getting prompted for credentials when browsing to local app and servers and such.

The exec do not want to be prompted for creds. ...
Forum: BES Admin Corner 04-04-2011, 12:39 PM
Replies: 8
Views: 1,183
Posted By Urlryn
Re: Application: SAVO

A bit more information on how this application is working!

I spoke with one of the local people involved and this is what she explained:



Urlryn
Forum: BES Admin Corner 04-04-2011, 10:29 AM
Replies: 8
Views: 1,183
Posted By Urlryn
Re: Application: SAVO

That's the 100 dollar answer! I do have credentials but when I attempt to use it....says invalid password/username or something along those lines. On their side all they could provide was the 401...
Forum: BES Admin Corner 04-04-2011, 07:11 AM
Replies: 8
Views: 1,183
Posted By Urlryn
Re: Application: SAVO

Again sorry for the late replies!

I will do a some tests today with them and see if I can find anything in the MDAT logs as you suggest.

I did test the link you provided from my BB device and was...
Forum: BES Admin Corner 03-31-2011, 06:33 AM
Replies: 8
Views: 1,183
Posted By Urlryn
Re: Application: SAVO

Hey Freakinvibe...

Sorry for the late reply was out sick a couple days and then off site.

The SAVO app is on the blackberry AppStore.

I've had one of SAVO technical guys on the phone while testing...
Forum: BES Admin Corner 03-28-2011, 09:49 AM
Replies: 8
Views: 1,183
Posted By Urlryn
Application: SAVO

Does anybody have any experience with SAVO application and getting it setup with BES 5.01?

I've been requested to get this Application working with our BES servers but as far as I can tell nothing...
Forum: BES Admin Corner 01-30-2009, 07:07 AM
Replies: 1
Views: 540
Posted By Urlryn
Wierd Problem after Activating

Hey Guys,

Got a odd issue i've come across.

Give some little background real fast.

Currently our company was bought out by a bigger fish. So i'm working on migrating our company. Typically first...
Forum: General 8300 Series Discussion - Curve 10-10-2008, 10:54 AM
Replies: 251
Views: 49,082
Posted By Urlryn
Upgrades last weekend and went with no...

Upgrades last weekend and went with no problems.

I love the BB Messenger Voice note option now!

One option i'm having a issue with is again BB messenger. Anytime the phone goes to sleep or I exit...
Forum: BES Admin Corner 07-31-2008, 02:40 PM
Replies: 6
Views: 2,280
Posted By Urlryn
Oh she told me she would take some since they...

Oh she told me she would take some since they were low and i had extras.....

but taking ALL of them and leaving me nothing wasn't what I had in mind!


The RAPI.dll error seem to go away now.

But...
Forum: BES Admin Corner 07-31-2008, 01:22 PM
Replies: 6
Views: 2,280
Posted By Urlryn
oh bah....Well I found one problem. The Borg who...

oh bah....Well I found one problem.

The Borg who are assimulating us (err i mean the company who just purchased the company I work for) took all our blackberry licenses for thier server. So my...
Forum: BES Admin Corner 07-31-2008, 01:03 PM
Replies: 6
Views: 2,280
Posted By Urlryn
I noticed my event log is flooded with this error...

I noticed my event log is flooded with this error message since 9am this morning.

Could this be related?

[SERVICE_RELAY_SESSION: xxxxxxxxxx:009923d0] Service transaction not found....
Forum: BES Admin Corner 07-31-2008, 12:58 PM
Replies: 6
Views: 2,280
Posted By Urlryn
They are reporting all is working now..but not...

They are reporting all is working now..but not sure if it was cause of the reboot or if it was a connection issue out there or something.

I just upgraded the server last week to 4.1.6.....thats the...
Forum: BES Admin Corner 07-31-2008, 10:09 AM
Replies: 6
Views: 2,280
Posted By Urlryn
RAPI.dll Error after Reboot of BES

Wierd issue.....

Rebooted my server due to all of my Asian Pacific users and all of my UK users reporting they were unable to send emails anymore starting last night.

All my users in the US and...
Forum: BES Admin Corner 05-14-2008, 09:18 AM
Replies: 2
Views: 647
Posted By Urlryn
Ahh ok..that explains the extra digits. Its...

Ahh ok..that explains the extra digits. Its possible there was another user at some point with the same name when his mailbox was created.

The real concern is why blackberry is pointing nearly all...
Forum: BES Admin Corner 05-14-2008, 08:50 AM
Replies: 2
Views: 647
Posted By Urlryn
Exclamation Exchange 2003 and Blackberry Problem

Me again!

I have a single user that can't be activated no matter what.

It goes through the entire process (per the Technician) and says activation complete. But looking on the server it just...
Forum: BES Admin Corner 05-07-2008, 11:13 AM
Replies: 0
Views: 1,967
Posted By Urlryn
Wierd Issue Calander/Activations and with BES/Exchange

Ok gonna need a little background on this i think.

I work for a fairly large global company. The admin I replaced was also the Blackberry Admin. This Server was a VM running with a MSDE database...
Forum: BES Admin Corner 05-06-2008, 10:43 AM
Replies: 3
Views: 1,283
Posted By Urlryn
Yep its SQL 2005 and has full SQL Permissions. I...

Yep its SQL 2005 and has full SQL Permissions.

I will ask our DBA to change it up to see if that helps.

Thanks
Urlryn
Forum: BES Admin Corner 05-05-2008, 02:11 PM
Replies: 1
Views: 2,275
Posted By Urlryn
Service Relay Session errors

I am getting tons of these errors daily....When I spoke to RIM they said it probably due to heavy usage since i was activating 300 blackberrys (though only doing 4 at a time wirless + 1 cable). I've...
Forum: BES Admin Corner 05-05-2008, 11:30 AM
Replies: 3
Views: 1,283
Posted By Urlryn
Wierd Activation Problem

Lately when users have been activating via wireless/cabled they are getting stuck at 98% Time Zones initializing. Time for the to complete varies....i've had a couple take 3 days via wireless to...
Forum: BES Admin Corner 04-11-2008, 09:29 AM
Replies: 36
Views: 6,872
Posted By Urlryn
I think he's been sold on the idea for ESX!...

I think he's been sold on the idea for ESX! :D

Problem that needs to be solved now is how to P2V the existing server so he can wipe the server install ESX on it and get the virtual server up and...
Forum: BES Admin Corner 04-10-2008, 05:40 PM
Replies: 36
Views: 6,872
Posted By Urlryn
You could probably P2V that server but since you...

You could probably P2V that server but since you need that server to run the ESX...kinda a catch22 there!

Might be a way to clone it to a image file using Ghost and then get ESX up and running then...
Forum: BES Admin Corner 04-10-2008, 03:28 PM
Replies: 36
Views: 6,872
Posted By Urlryn
Ummm just a curious question (If i'm thinking...

Ummm just a curious question (If i'm thinking he's doing what it sounds like)....Why not just install BES on that server and use MSDE (unless you have access to SQL)?

Seems silly to install on OS...
Forum: BES Admin Corner 04-04-2008, 11:05 AM
Replies: 3
Views: 3,576
Posted By Urlryn
Thats the funny part about that message...it...

Thats the funny part about that message...it happens during activation and there are no pictures assigned or being used that I know of. Could it be something they had prior to the activation? I'm...
Forum: BES Admin Corner 04-03-2008, 03:35 PM
Replies: 3
Views: 3,576
Posted By Urlryn
Exclamation Several Event Log Errors

I'm currently having to reactivate a bunch of users....

I am starting to see some wierd errors on the server.

I can't find anything in the forums relating to them.

Anybody has some insight on...
Forum: BES Admin Corner 01-21-2008, 11:55 AM
Replies: 4
Views: 963
Posted By Urlryn
Blocking is not a problem....and users aren't...

Blocking is not a problem....and users aren't allowed to use the Desktop Software. We had to many people messing up their berries and so we had to restrict the usage of it.

These IM's are all...
Forum: BES Admin Corner 01-21-2008, 11:20 AM
Replies: 4
Views: 963
Posted By Urlryn
Removing all of the OZ IM's

Is there a way to have the BES Server remove all the IM's off the newer blackberries? Maybe with Software Configuration?

We are using Tmobile and it has the OZ group of IM's such as Yahoo, MSN,...
Forum: BES Admin Corner 01-02-2008, 10:38 AM
Replies: 7
Views: 2,755
Posted By Urlryn
Thanks Hdawg! Give those books a go...

Thanks Hdawg!

Give those books a go around!

Urlryn
Forum: BES Admin Corner 12-29-2007, 10:09 AM
Replies: 7
Views: 2,755
Posted By Urlryn
BES Configs, IT Policy and Software Config

Hey guys,

Where is a good place to find a indepth books (Book stores? Amazon?) or online how to's on descriptions of all the different BES configurations, IT Policy and Software...
Forum: BES Admin Corner 12-28-2007, 10:29 AM
Replies: 5
Views: 1,164
Posted By Urlryn
Actually was able to test this and PIN request...

Actually was able to test this and PIN request worked just fine from the 8700...just not the email request
Forum: BES Admin Corner 12-27-2007, 02:55 PM
Replies: 19
Views: 7,214
Posted By Urlryn
Well unfort that didn't stay working for...

Well unfort that didn't stay working for long.

Whats now happening is having to manually wipe each handheld
Delete the user from BES
Create the MAPI profile on a workstation for each mailbox.
Run...
Forum: BES Admin Corner 12-27-2007, 02:09 PM
Replies: 5
Views: 1,164
Posted By Urlryn
The OS on the 8700 have been 4.1 and 4.2 versions

The OS on the 8700 have been 4.1 and 4.2 versions
Forum: BES Admin Corner 12-27-2007, 09:27 AM
Replies: 5
Views: 1,164
Posted By Urlryn
8700 BB Messenger

Hopefully this will be my last problem! :razz:

All my 8700's that are being activated on a new server can not add BB Messenger Contacts correctly.

I had posted in the 8700 forums but didn't get...
Forum: BES Admin Corner 12-27-2007, 09:02 AM
Replies: 19
Views: 7,214
Posted By Urlryn
Well looks like I finally talked to someone with...

Well looks like I finally talked to someone with some insight and wisdom at RIM!!!

She checked over everything we could think of. Finding nothing obvious we decided to look at the actual tables...
Forum: BES Admin Corner 12-27-2007, 07:26 AM
Replies: 19
Views: 7,214
Posted By Urlryn
Taken directly from thier email: Your Service...

Taken directly from thier email:

Your Service Request has been resolved.

Details:
After a power outage, all BlackBerry user's needed to be reactivated.

Resolution:
Advised that there isn't any...
Forum: BES Admin Corner 12-26-2007, 12:02 AM
Replies: 19
Views: 7,214
Posted By Urlryn
They never came out and said mapi was the issue. ...

They never came out and said mapi was the issue. They were more thinking it was the Security keys getting corrupted between the SQL Server, BES Server and Exchange server.

But end results was there...
Forum: BES Admin Corner 12-24-2007, 04:33 PM
Replies: 19
Views: 7,214
Posted By Urlryn
Well majority of the problems are happening to...

Well majority of the problems are happening to the users on the local "Datacenter Exchange Server" which is in the same room as the BES server.

After talking to RIM TSupport they explained about...
Forum: BES Admin Corner 12-24-2007, 04:14 PM
Replies: 19
Views: 7,214
Posted By Urlryn
Yeah....I had changed the memory and stuff a...

Yeah....I had changed the memory and stuff a couple of weeks ago and forgot. Those were the server orig stats.

Its just 2GB now...had better uses for the rest of it in another server! :D
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