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Forum: BES Admin Corner

12-04-2007, 11:32 AM

Replies: 16

SRP ping errors.

Views: 3,301

Posted By Morse57

Thanks, guys. We are agreed, then, that this is...

Thanks, guys.
We are agreed, then, that this is an availability problem outside of our domain & beyond the router/firewall?

Cheers
Steve

Forum: BES Admin Corner

12-04-2007, 10:20 AM

Replies: 13

Event ID: 10000

Views: 16,982

Posted By Morse57

Hi again. Since turning off the messenger...

Hi again.

Since turning off the messenger type alerts to my workstation, the errors have stopped. Have you had any further thoughts because I'd like to be able to receive any critical alerts, at...

Forum: BES Admin Corner

12-04-2007, 10:16 AM

Replies: 22

Can't send email from BB

Views: 17,871

Posted By Morse57

All sorted ref. the revocation of permissions. ...

All sorted ref. the revocation of permissions. Worked through the BB KB04707 & MS KB912918 articles to restore the ability to set the "Send As" perm without the system removing it every hour.
...

Forum: BES Admin Corner

12-04-2007, 10:01 AM

Replies: 16

SRP ping errors.

Views: 3,301

Posted By Morse57

Whoops! spoke too soon, but only 5 timeouts in...

Whoops! spoke too soon, but only 5 timeouts in several minutes' worth of responses.

Ping statistics for 193.109.81.33:
Packets: Sent = 1889, Received = 1884, Lost = 5 (0% loss),
Approximate...

Forum: BES Admin Corner

12-04-2007, 10:01 AM

Replies: 16

SRP ping errors.

Views: 3,301

Posted By Morse57

Thanks, guys. I'm getting a consistent reply...

Thanks, guys.

I'm getting a consistent reply from srp.uk.blackberry.net at the moment, but then I should because I am not receiving any ping errors on the BES at the moment. Last such error was...

Forum: BES Admin Corner

12-04-2007, 05:16 AM

Replies: 16

SRP ping errors.

Views: 3,301

Posted By Morse57

Sorry for being thoroughly green on this but how...

Sorry for being thoroughly green on this but how do i check that out, please?

Forum: BES Admin Corner

12-03-2007, 10:15 AM

Replies: 16

SRP ping errors.

Views: 3,301

Posted By Morse57

am I????

am I????

Forum: BES Admin Corner

11-30-2007, 12:08 PM

Replies: 22

Can't send email from BB

Views: 17,871

Posted By Morse57

Got it sorted again, I think. The inherited...

Got it sorted again, I think. The inherited permissions had disappeared although they were still present at the top level. I've restored the inheritance & messages are going out again. Full system...

Forum: BES Admin Corner

11-29-2007, 12:16 PM

Replies: 16

SRP ping errors.

Views: 3,301

Posted By Morse57

Surely, if the ping gets through the firewall...

Surely, if the ping gets through the firewall once, it should get through every time, or am I missing something?
I will check with the provider but we have not noticed any issues with the service.
...

Forum: BES Admin Corner

11-29-2007, 11:43 AM

Replies: 22

Can't send email from BB

Views: 17,871

Posted By Morse57

Hi again It seems that the success was...

Hi again

It seems that the success was short-lived - the BB can't send again.
The device shows a tick beside the message for anything up to 30 secs then it changes to a red x.
At this time...

Forum: BES Admin Corner

11-29-2007, 11:18 AM

Replies: 16

SRP ping errors.

Views: 3,301

Posted By Morse57

SRP ping errors.

Hi folks

Since Darkwater very kindly helped me get our shiny new BES working the emails back & forth correctly, I hope that someone can help with this, if, indeed, it is something I can have any...

Forum: BES Admin Corner

11-28-2007, 11:01 AM

Replies: 22

Can't send email from BB

Views: 17,871

Posted By Morse57

Many thanks. Just the alert question to go,...

Many thanks.
Just the alert question to go, then :-)

Cheers
Steve

Forum: BES Admin Corner

11-28-2007, 10:53 AM

Replies: 22

Can't send email from BB

Views: 17,871

Posted By Morse57

Thanks. Should the stats be at 0? What is the...

Thanks. Should the stats be at 0?
What is the GC? What's the issue with it, please?

Cheers

Forum: BES Admin Corner

11-28-2007, 10:42 AM

Replies: 22

Can't send email from BB

Views: 17,871

Posted By Morse57

er.... just seen the recent posts. What's the GC...

er.... just seen the recent posts. What's the GC fail over issue?

Forum: BES Admin Corner

11-28-2007, 10:38 AM

Replies: 22

Can't send email from BB

Views: 17,871

Posted By Morse57

Thanks very much for your help, DW It seems I...

Thanks very much for your help, DW
It seems I did have the permissions right but only after reviewing effective permissions for both the BB user and the BES admin then restarting the router for the...

Forum: BES Admin Corner

11-28-2007, 09:52 AM

Replies: 22

Can't send email from BB

Views: 17,871

Posted By Morse57

A check of effective permissions for the BES...

A check of effective permissions for the BES Admin account shows Send As enabled & I have worked through the BB & MS documents several times, thinking I must have missed something.

I am waiting...

Forum: BES Admin Corner

11-28-2007, 08:50 AM

Replies: 22

Can't send email from BB

Views: 17,871

Posted By Morse57

I have checked through all the permissions...

I have checked through all the permissions specified & cannot see anything which is incorrect.
A send from the BB results in the following two entries in the app. event viewer:
Event Type: Warning...

Forum: BES Admin Corner

11-28-2007, 04:21 AM

Replies: 13

Event ID: 10000

Views: 16,982

Posted By Morse57

Hi DW SMTP Hostname: OUR-SERVER SMTP...

Hi DW

SMTP Hostname: OUR-SERVER
SMTP Account Name: Domain Admin
SMTP Address: sameaccountname@aml.local
Event Level: Critical

Cheers
Steve

Forum: BES Admin Corner

11-27-2007, 10:17 AM

Replies: 22

Can't send email from BB

Views: 17,871

Posted By Morse57

Hi again Message Status: Desktop Email...

Hi again

Message Status: Desktop Email program unable to submit message

Forum: BES Admin Corner

11-27-2007, 10:12 AM

Replies: 13

Event ID: 10000

Views: 16,982

Posted By Morse57

Separate thread already started for the handset...

Separate thread already started for the handset problem, thanks for checking this out for me.

Is there any config info that I can send you which may help?

Forum: BES Admin Corner

11-27-2007, 10:10 AM

Replies: 22

Can't send email from BB

Views: 17,871

Posted By Morse57

Hi Thanks for responding. These are the...

Hi

Thanks for responding.
These are the details of CMIME:
Record type: Active
Name: Desktop
UID: 'S' followed by eight numbers
CID: CMIME
User ID:6 (Strange as there has only ever been one...

Forum: BES Admin Corner

11-27-2007, 07:36 AM

Replies: 22

Can't send email from BB

Views: 17,871

Posted By Morse57

Can't send email from BB

Hi

BB's are all new to us so we're a little in the dark & would apprecialte some help, please.

Due to delays caused by the service provider in getting the BES service up & running, my boss...

Forum: BES Admin Corner

11-27-2007, 06:41 AM

Replies: 13

Event ID: 10000

Views: 16,982

Posted By Morse57

Hi BLincoln Thanks for responding. I...

Hi BLincoln

Thanks for responding.

I have domain.local listed in forward lookups on DNS at the domain controller - how did you get BES to access the internal DNS, please?

I cannot get into...

Forum: BES Admin Corner

11-27-2007, 05:48 AM

Replies: 13

Event ID: 10000

Views: 16,982

Posted By Morse57

Hi DW Thanks for responding. The...

Hi DW

Thanks for responding.

The version No. is 4.1.4.15, a new installation.
I too had the impression that the errors refer to the sending of alerts, what's the best way around this, please?...

Forum: BES Admin Corner

11-26-2007, 10:26 AM

Replies: 13

Event ID: 10000

Views: 16,982

Posted By Morse57

Hi. Thanks for the welcome and for your...

Hi.

Thanks for the welcome and for your response.

Here are the full errors, in this order:
Event Type: Error
Event Source: BlackBerry Alert
Event Category: None
Event ID: 10000...

Forum: BES Admin Corner

11-26-2007, 10:10 AM

Replies: 13

Event ID: 10000

Views: 16,982

Posted By Morse57

Forum: BES Admin Corner

11-26-2007, 07:10 AM

Replies: 13

Event ID: 10000

Views: 16,982

Posted By Morse57

Event ID: 10000

I have a recently installed BES and I am getting this sequence of error messages in the application log.
DoSMTPCommand: Expected 250 or 251, got 550
DoSMTPCommand: Command was: RCPT TO:...

Showing results 1 to 27 of 27