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Forum: BES Admin Corner 06-20-2013, 07:46 AM
Replies: 4
Views: 1,594
Posted By jgb@etree
Re: BES 10.1 Studio

If you've got the connection (and permissions) correct so that you're seeing the BES5 under services and getting data in the dashboard, you're likely correct that the issue is the lack of MR4 due to...
Forum: BES Admin Corner 06-19-2013, 07:45 AM
Replies: 4
Views: 1,594
Posted By jgb@etree
Re: BES 10.1 Studio

It's most likely a permission issue. You'll have to create an admin account on your BES5 with credentials matching BES10.1. You also need to setup the connection to BES5 (if you haven't already...
Forum: BES Admin Corner 06-06-2013, 10:37 AM
Replies: 2
Views: 1,341
Posted By jgb@etree
Re: Managing BES 10.1 w/ IE10

Huh? You could have put your question in that message. Post up your question, and I'll try to help if I can.
Forum: BES Admin Corner 06-06-2013, 08:27 AM
Replies: 2
Views: 1,341
Posted By jgb@etree
Post Managing BES 10.1 w/ IE10

TSupport informed me that IE 8 & 9 are supported in addition to Chrome & Firefox. I started using Chrome portable to access the BDS, UDS and Management Studio, but I'm not a fan of having to use...
Forum: BES Admin Corner 06-04-2013, 02:08 PM
Replies: 4
Views: 2,369
Posted By jgb@etree
Re: Q10, BES10 & Single Workspace

Not sure if it's the same in BES 10, but I believe the policy option you're looking for in 10.1 would be:

Unified View for Work and Personal Accounts and Messages

Allow (default)

Specify whether...
Forum: BES Admin Corner 06-04-2013, 02:02 PM
Replies: 16
Views: 5,178
Posted By jgb@etree
Re: BES 10 Installation Problems

I was very frustrated at first, then things started to come together. I almost the same problem. During the 1st install, there was a problem with the SRP so the Dispatcher wouldn't start. Since...
Forum: BES Admin Corner 06-04-2013, 01:53 PM
Replies: 1
Views: 1,856
Posted By jgb@etree
Re: BES 10.1 supports BB10 and Legacy OS on Single Server

It's a little confusing, but after a 3 hour TSupport call this AM, I'm starting to get a handle on what BES 10.1 is & isn't.

BES 10.1 will only support BB10 devices & Playbooks natively, and Apple &...
Forum: BES Admin Corner 06-04-2013, 01:44 PM
Replies: 4
Views: 2,554
Posted By jgb@etree
Re: Upgrade Path BES Express 5.0.2 to 5.0.4

Even though I knew that, the hardest part of the process was finding the correct installers.

Now that my BES5 is current, I installed BES 10.1 on a VM and have been tinkering with that.
Forum: BES Admin Corner 06-03-2013, 08:04 PM
Replies: 4
Views: 2,554
Posted By jgb@etree
Re: Upgrade Path BES Express 5.0.2 to 5.0.4

I just upgraded this AM from 5.0.2.x to current. Did 5 MR3, 5 MR4 and then the image.dll security patch and all is well. Make sure you get the specific BES Express packages as the standard BES ones...
Forum: General PlayBook Discussion 11-12-2012, 11:57 AM
Replies: 5
Views: 3,096
Posted By jgb@etree
Re: 2.1.0.1088 WiFi Disconnects?

Well, I can confirm that the issue is related to having saved profiles for multiple networks that are available at the same time. When I keep all off the WiFi profiles (except for the one I want to...
Forum: General PlayBook Discussion 11-10-2012, 06:39 AM
Replies: 5
Views: 3,096
Posted By jgb@etree
Re: 2.1.0.1088 WiFi Disconnects?

Looks like my suspicions may have been correct. I disabled all of the saved profiles except for my home network, and it's been stable since 6:00 last night.

Next test is to re-enable the saved...
Forum: General PlayBook Discussion 11-09-2012, 03:15 PM
Replies: 5
Views: 3,096
Posted By jgb@etree
Re: 2.1.0.1088 WiFi Disconnects?

Yeah, I've tried deleting and re-creating all of the profiles. It's happening on every network I connect to - hotspot from 9930, connectify from laptop, cisco aeronet's @ home and work & a linksys...
Forum: General PlayBook Discussion 11-08-2012, 09:37 AM
Replies: 5
Views: 3,096
Posted By jgb@etree
Exclamation 2.1.0.1088 WiFi Disconnects?

I had the same issue when I intially bought my Playbook (2.0 software) and after a month or so seemed to work itself out.

I've held off on upgrading to 1088 until yesterday, and after the upgrade...
Forum: General PlayBook Discussion 09-26-2012, 04:08 PM
Replies: 14
Views: 3,934
Posted By jgb@etree
Re: playbook not taking gmail free phone call?

There are dozens of articles describing converting apk > bar and sideloading the apps onto a playbook. Just google it.

Let me google that for you...
Forum: General PlayBook Discussion 09-26-2012, 12:02 PM
Replies: 14
Views: 3,934
Posted By jgb@etree
Re: playbook not taking gmail free phone call?

Try sideloading Skype or Google Voice. I have both installed & working.
Forum: General 9900 Series Discussion - Bold Touch 08-30-2012, 08:49 AM
Replies: 12
Views: 14,029
Posted By jgb@etree
Re: Latest OS 9930 7.1.0.1737 / 7.1.0.580 (Multilanguage)

Heh. So true. Although I do recall being *SHOCKED* a year or two ago when VZW released a changelog and a PDF highlighting new features of a major release. I think it might have been an OS release...
Forum: Network Outages - powered by DataOutages.com 10-12-2011, 06:44 PM
Replies: 113
Views: 15,947
Posted By jgb@etree
Re: North America Outage now?

My BIS caught up around 5:30 & BES + BBM's all came thru around 6:30
Forum: General 9600 Series Discussion - Tour 10-19-2010, 12:03 PM
Replies: 38
Views: 9,122
Posted By jgb@etree
Whats up with adding a sticky .975 thread? It's...

Whats up with adding a sticky .975 thread? It's been out for several days and isn't listed up top for 'the masses'.
Forum: General 9600 Series Discussion - Tour 10-18-2010, 09:04 AM
Replies: 38
Views: 9,122
Posted By jgb@etree
This release seems pretty snappy so far, although...

This release seems pretty snappy so far, although I was pretty happy with .732. I'm just hoping this fixes the signal bounce that was present in 732 & 810. It's been killing me!
Forum: General 9600 Series Discussion - Tour 08-04-2010, 02:26 PM
Replies: 2
Views: 1,047
Posted By jgb@etree
Swapping the radio file fixed the problem. ...

Swapping the radio file fixed the problem. Thanks.
Forum: General 9600 Series Discussion - Tour 08-02-2010, 03:35 PM
Replies: 40
Views: 13,256
Posted By jgb@etree
Interesting. For whatever reason, I haven't...

Interesting. For whatever reason, I haven't experienced the same issues with the 9630. I picked mine up on launch day last summer, and had to swap out a couple of times before I got a good...
Forum: General 9600 Series Discussion - Tour 08-02-2010, 07:06 AM
Replies: 40
Views: 13,256
Posted By jgb@etree
A lot of people are reporting that the signal...

A lot of people are reporting that the signal bounces aren't affecting their ability to place calls. Unfortunately, I'm not seeing that. I'm still dropping calls and I notice that if I try to place...
Forum: General 9600 Series Discussion - Tour 07-29-2010, 08:06 AM
Replies: 2
Views: 1,047
Posted By jgb@etree
Anyone get PTT working on .810 yet?

I haven't had any luck. The app was still installed after the upgrade, but failed because the COD's that are required weren't bundled with .810. I pulled the .alx & 4 cod's out of the .732 folder,...
Forum: General 9600 Series Discussion - Tour 07-26-2010, 12:17 PM
Replies: 40
Views: 13,256
Posted By jgb@etree
I'm in the same area & I saw the bounce once this...

I'm in the same area & I saw the bounce once this AM on the train into the city, so I'm doubtful that .810 will be a complete fix. Seems to be a little bit better, although only time will...
Forum: General 9600 Series Discussion - Tour 07-24-2010, 07:26 AM
Replies: 19
Views: 5,460
Posted By jgb@etree
.810 seems pretty snappy, and so far it seems to...

.810 seems pretty snappy, and so far it seems to have addressed the fluctuating signal issues that I've been experiencing. Let's hope this is the end of the series of dropped calls that I've...
Forum: General 9600 Series Discussion - Tour 06-24-2010, 07:40 PM
Replies: 9
Views: 777
Posted By jgb@etree
http://www.blackberryforums.com/bes-admin-corner/4...

http://www.blackberryforums.com/bes-admin-corner/44364-send-issue-resolved.html#post306643
Forum: General 9600 Series Discussion - Tour 06-24-2010, 05:33 PM
Replies: 3
Views: 956
Posted By jgb@etree
Anyone ditch their 9650 & go back to the 9630 yet?

The fluctuating signal strength is killing me. I'm on my 3rd 9650, and they've all sucked equally. I've dropped a ton of calls, and had a bunch of garbled ones. This has never been an issue in the...
Forum: General 9600 Series Discussion - Tour 06-12-2010, 07:58 PM
Replies: 40
Views: 6,740
Posted By jgb@etree
It's what I was told. Obviously wrong as I see...

It's what I was told. Obviously wrong as I see it as an OTA update and it's on the smithmicro site.

Updating now. Hope this helps.
Forum: General 9600 Series Discussion - Tour 06-11-2010, 04:28 PM
Replies: 40
Views: 6,740
Posted By jgb@etree
Wow. Signal strenght *really* sucks on the...

Wow. Signal strenght *really* sucks on the 9650.

I've dropped more calls this week than I have in the past 7+ years as a VZW customer.

This is the third botched BB release in row from VZW (9530,...
Forum: General 9600 Series Discussion - Tour 06-09-2010, 12:52 PM
Replies: 40
Views: 6,740
Posted By jgb@etree
Not really impressed, but not really...

Not really impressed, but not really disappointed.

Definitely a better product at launch than the 9530 or 9630 but upgrading from the 9630 it's not really a big deal. Boot time is about 1/2 of what...
Forum: General 9600 Series Discussion - Tour 06-03-2010, 08:20 PM
Replies: 19
Views: 7,453
Posted By jgb@etree
I don't really see the point in name calling. ...

I don't really see the point in name calling. I've always considered this the mature & intelligent BB forum - that nonsense belongs on crackberry. You came into the thread half ****ed and, got your...
Forum: General 9600 Series Discussion - Tour 06-03-2010, 04:29 PM
Replies: 19
Views: 7,453
Posted By jgb@etree
It wouldn't help you, but moving out of NJ would...

It wouldn't help you, but moving out of NJ would likely be the answer to all of your problems in life.

In the case of the OP, however, switching to VZ would be beneficial in the particular...
Forum: General 9600 Series Discussion - Tour 06-03-2010, 01:16 PM
Replies: 10
Views: 1,988
Posted By jgb@etree
If you save the attachment to your media card you...

If you save the attachment to your media card you can then view it.

It's annoying, but I do it all the time when backup reports, etc come to me via email in .txt, .log, and other text formats as...
Forum: General 9600 Series Discussion - Tour 06-03-2010, 01:12 PM
Replies: 62
Views: 7,674
Posted By jgb@etree
Looking good. Just got my shipping confirmation...

Looking good. Just got my shipping confirmation - 9650 will be delivered to my office before 10:30 tomorrow.

Unfortunately, I'm heading out of town tonight and won't be back until late next week,...
Forum: General 9600 Series Discussion - Tour 06-02-2010, 09:20 PM
Replies: 62
Views: 7,674
Posted By jgb@etree
Sorry, I was kind of misleading by leaving out a...

Sorry, I was kind of misleading by leaving out a few details. My order was placed via my business account rep.

He gave the heads up a few weeks back that the business channel launches on 6/3 and...
Forum: General 9600 Series Discussion - Tour 06-02-2010, 12:47 PM
Replies: 62
Views: 7,674
Posted By jgb@etree
Will have mine on Friday

Spoke to my accpunt rep a few minutes ago, and I'm locked & loaded for a 9650 to ship out tomorrow for overnight delivery on Friday AM.

Looks like the device will ship with 5.0.0.699

I've been...
Forum: General 9600 Series Discussion - Tour 04-09-2010, 03:55 PM
Replies: 5
Views: 2,256
Posted By jgb@etree
I could be wrong - I tend to focus on BES much...

I could be wrong - I tend to focus on BES much more than BIS - but it was my understanding that missing service books get re-pushed automatically (or at least they should).

Another option to...
Forum: General 9600 Series Discussion - Tour 04-09-2010, 07:04 AM
Replies: 5
Views: 2,256
Posted By jgb@etree
Won't his BIS account just end up re-pushing that...

Won't his BIS account just end up re-pushing that CICAL service book?
Forum: General 9600 Series Discussion - Tour 03-30-2010, 03:55 PM
Replies: 37
Views: 3,735
Posted By jgb@etree
Wow - 5.0.0.591 stole my battery. I can normally...

Wow - 5.0.0.591 stole my battery.

I can normally go 36-48 hours without a charge. Picked my phone up off of the charger with 4.7.1.61 @ 6AM today. By 8:30 I was plugged in via USB upgrading, and...
Forum: General 9600 Series Discussion - Tour 03-30-2010, 12:58 PM
Replies: 20
Views: 3,095
Posted By jgb@etree
FYI: This is the email that my account rep sent...

FYI: This is the email that my account rep sent out this AM. Reading posts elsewhere, it seems that people are under the impression that PTT will be free. It's not. It costs $5/mo OR if you sign...
Forum: General 9600 Series Discussion - Tour 03-30-2010, 12:48 PM
Replies: 20
Views: 3,095
Posted By jgb@etree
Talking Vzw Ptt!

Seems like the VZW cust svc reps aren't really aware of PTT yet - I had to read him the accouncement that my account rep sent out this morning before he was able to find the option & provision my...
Forum: General 9600 Series Discussion - Tour 03-30-2010, 12:47 PM
Replies: 37
Views: 3,735
Posted By jgb@etree
So far, so good. The boot time doesn't seem to...

So far, so good. The boot time doesn't seem to be much improved, but the phone is a bit smoother.
Forum: General 9600 Series Discussion - Tour 03-30-2010, 08:40 AM
Replies: 37
Views: 3,735
Posted By jgb@etree
Anyone setup for PTT yet? I haven't been able to...

Anyone setup for PTT yet? I haven't been able to test it out yet.
Forum: General 9600 Series Discussion - Tour 03-27-2010, 10:00 AM
Replies: 14
Views: 2,487
Posted By jgb@etree
I'd believe June. A person who might be in a...

I'd believe June. A person who might be in a position to know these sorts of things told me that vzw wants to work out the OS 5.0 kinks on the 9630 so the 9650 won't be launching on a brand new os...
Forum: General 9600 Series Discussion - Tour 02-08-2010, 09:50 AM
Replies: 3
Views: 661
Posted By jgb@etree
Check out google sync for keeping things up to...

Check out google sync for keeping things up to date, but the easiest way for you to get your PIM data from the BES device to the BIS device would be to do an export of your calendar & contacts via...
Forum: General 9600 Series Discussion - Tour 01-18-2010, 11:19 AM
Replies: 27
Views: 1,817
Posted By jgb@etree
5.0.0.419's official? Thanks MTS Mobility...

5.0.0.419's official? Thanks MTS Mobility (whoever you are)

https://www.blackberry.com/Downloads/entry.do?code=A928731E103DFC64C0027FA84709689E
Forum: Network Outages - powered by DataOutages.com 12-23-2009, 05:26 PM
Replies: 240
Views: 24,541
Posted By jgb@etree
Very well could have been. Looks like the poster...

Very well could have been. Looks like the poster before me also posted it up as well.

In the future, I'll hold off on posting anything relevant until I can set aside 10 minutes to search and read...
Forum: Network Outages - powered by DataOutages.com 12-23-2009, 04:15 PM
Replies: 240
Views: 24,541
Posted By jgb@etree
Just got this in from TSupport:

Just got this in from TSupport:
Forum: Network Outages - powered by DataOutages.com 12-22-2009, 07:36 PM
Replies: 240
Views: 24,541
Posted By jgb@etree
Yep. My wife's BIS & both of out BES devices are...

Yep. My wife's BIS & both of out BES devices are dead.

Looking at my company's BES now, and a lot of the devices haven't contacted the server for an abnormally long period of time. I see that mine...
Forum: Network Outages - powered by DataOutages.com 12-22-2009, 07:14 PM
Replies: 240
Views: 24,541
Posted By jgb@etree
Just noticed that too.

Just noticed that too.
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