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Forum: BES Admin Corner 12-14-2009, 11:00 PM
Replies: 14
Views: 5,427
Posted By JRV
The final update on what has turned out to be...

The final update on what has turned out to be off-topic, posted in case it helps any lurkers: We ran Security Configuration Wizard (SCW) on the new Exchange 2007 server, which left it in a state...
Forum: BES Admin Corner 11-24-2009, 02:09 PM
Replies: 14
Views: 5,427
Posted By JRV
Follow up to my prior post-- No solution...

Follow up to my prior post--



No solution yet, but it appears unrelated to the upgrade itself. The mail flow problem went away by itself (though it may yet come back by itself). The calendar sync...
Forum: BES Admin Corner 11-17-2009, 04:47 PM
Replies: 27
Views: 3,840
Posted By JRV
Cool, thanks BillyBob.

Cool, thanks BillyBob.
Forum: BES Admin Corner 11-17-2009, 03:16 PM
Replies: 27
Views: 3,840
Posted By JRV
Compatibilty matrix is still dated 4 November...

Compatibilty matrix is still dated 4 November 2009. No mention of v5.0.1, yet. I sure hope SQL 2008 will be supported.
Forum: BES Admin Corner 11-17-2009, 02:55 PM
Replies: 2
Views: 2,064
Posted By JRV
That was it, Penguin, thanks! Evidently I...

That was it, Penguin, thanks!

Evidently I figured it out when I first set up BES 5, because it was working. Must've turned off compatibility view by mistake recently and forgot that I had ever...
Forum: BES Admin Corner 11-17-2009, 02:44 PM
Replies: 20
Views: 2,901
Posted By JRV
Agree completely with nobody7290 about the...

Agree completely with nobody7290 about the underlying PowerShell being the problem. I've been running Exchange since 5.0. EX2007 is the best Exchange ever, with the most sluggish configurator ever,...
Forum: BES Admin Corner 11-17-2009, 01:18 PM
Replies: 2
Views: 2,064
Posted By JRV
BAS 5.0 console broken

Server: BES 5.0 MR3
Client: Win 7 RTM/IE8/JRE 1.6u17

Web console was working for the first 10 days or so. Now when I log on, I get the "appMain" page that checks to see if the Device Manager...
Forum: BES Admin Corner 11-13-2009, 05:36 PM
Replies: 14
Views: 5,427
Posted By JRV
4.1.6 MR6 to 5.0.0 to 5.0.0 MR3 in place here....

4.1.6 MR6 to 5.0.0 to 5.0.0 MR3 in place here. Everything appeared to work well for about 10 days. But having problems on 12 (reported) of 125 devices with calendar sync, which MAY have been present...
Forum: BES Admin Corner 11-13-2009, 05:30 PM
Replies: 1
Views: 781
Posted By JRV
Never mind, I found it. Click View Activations...

Never mind, I found it. Click View Activations under Wireless Activations. Very useful addition to BES.
Forum: BES Admin Corner 11-13-2009, 03:59 PM
Replies: 1
Views: 781
Posted By JRV
Verify activation code set in 5.0?

In BES 4.x, if an unused, unexpired Activation Code was set, I could click Set Activation Code and see **** in the password field.

In BES 5.0 MR3, if I've just used Specify Activation Code to set...
Forum: BES Admin Corner 11-13-2009, 01:40 PM
Replies: 2
Views: 1,626
Posted By JRV
Well, I restarted the server last night for...

Well, I restarted the server last night for another reason, and I'll see when I get there if that made any difference. But normally it's not necessary to bounce anything when modifying a Receive...
Forum: BES Admin Corner 11-13-2009, 08:55 AM
Replies: 14
Views: 3,892
Posted By JRV
Yes, of course. We have only one BES, and only...

Yes, of course. We have only one BES, and only one BAS. I'm referring to the web console. I should not have called it BAS, I suppose.

Symantec Endpoint Protection introduced a Java-based web console...
Forum: BES Admin Corner 11-12-2009, 06:19 PM
Replies: 2
Views: 1,626
Posted By JRV
BES alert e-mails fail due to authentication

Single BES 5.0 MR3/Ex2007 SP2/Ex2003SP2

Trying to get BES to send e-mail alerts (via the EX2007 server). Verbose EX 2007 Receive Connector logs show this:

530 5.7.1 Client was not authenticated
...
Forum: BES Admin Corner 11-12-2009, 06:03 PM
Replies: 14
Views: 3,892
Posted By JRV
Found a couple bugs today (5.0 MR3): 1. When I...

Found a couple bugs today (5.0 MR3):

1. When I sort by Last Contact Date, I can only view page 1 (of 2). When I click on the links to other pages, it just reloads page 1.

2. The Last Contact Date...
Forum: BES Admin Corner 11-12-2009, 03:45 PM
Replies: 4
Views: 2,646
Posted By JRV
Well, RIM is analyzing the logs, having ruled out...

Well, RIM is analyzing the logs, having ruled out CDO version problems, BES account group membership problems, and service logon problems. He's not aware of any BES 4.1.6MR6-to 5.0.0-to-5.0.0 MR3...
Forum: BES Admin Corner 11-11-2009, 05:09 PM
Replies: 4
Views: 2,646
Posted By JRV
Thanks for your reply. There is just 1 BES and 1...

Thanks for your reply.

There is just 1 BES and 1 Exchange server. I've searched the Logs folder for "delayed state" and came up empty.

I probably should have 2 different threads for these...
Forum: BES Admin Corner 11-11-2009, 12:15 PM
Replies: 4
Views: 2,646
Posted By JRV
BES 5.0 sync problems

BES 5 MR3/EX2007 SP2

Recently upgraded to BES 5.0.0.126 from 4.1 SP6 (upgrade in place). Since the upgrade, we've had 2 multiple-user problems reported. I'm still gathering info, but wondered if...
Forum: BES Admin Corner 02-27-2007, 01:39 PM
Replies: 607
Views: 68,930
Posted By JRV
BIS users have to visit the RIM DST web page to...

BIS users have to visit the RIM DST web page to obtain the DST patch or else manually adjust the time twice a year as per this page: BlackBerry...
Forum: BES Admin Corner 02-22-2007, 07:27 PM
Replies: 4
Views: 755
Posted By JRV
Been running BES on a file server for a couple...

Been running BES on a file server for a couple years now. Currently about 100 f/s users and 70 BES users.

Can't say I totally recommend it, but in small companies with small systems, options are...
Forum: BES Admin Corner 02-22-2007, 06:51 PM
Replies: 607
Views: 68,930
Posted By JRV
I used MDS proxy credentials for a little while...

I used MDS proxy credentials for a little while in BES 4.0 until we made the BES server a SNAT client to our ISA 2004 firewall which obviated that. I've never used this feature in BES 4.1, but this...
Forum: BES Admin Corner 02-14-2007, 07:50 PM
Replies: 607
Views: 68,930
Posted By JRV
As much fun as this DST patch is turning out to...

As much fun as this DST patch is turning out to be, one can only imagine how much fun the fabled "workaround" for the patent suit would have been!
Forum: BES Admin Corner 02-14-2007, 12:26 PM
Replies: 6
Views: 2,962
Posted By JRV
Actually, I now know it didn't work for me,...

Actually, I now know it didn't work for me, either! It only got the correct page to load.

But when I start MDSS from the MDSS page that now displays, it doesn't stay running, and a configuration...
Forum: BES Admin Corner 02-14-2007, 12:15 PM
Replies: 607
Views: 68,930
Posted By JRV
Two possible alternatives: Set proxy credentials...

Two possible alternatives: Set proxy credentials in MDS Properties, in which case all users authenticate as the account you set in MDS. Or, make your BES server a SecureNAT client to the proxy, in...
Forum: BES Admin Corner 02-14-2007, 10:57 AM
Replies: 6
Views: 2,962
Posted By JRV
DingDingDingDingDing!! We have a winner!! We...

DingDingDingDingDing!! We have a winner!!

We are, in fact, using MSDE, and TCP/IP was, in fact, disabled. In BES 4.0, we were not accessing the database by TCP/IP, but apparently MDSS does. So with...
Forum: BES Admin Corner 02-13-2007, 01:37 PM
Replies: 607
Views: 68,930
Posted By JRV
I'm a little fuzzy on the distinction between...

I'm a little fuzzy on the distinction between MDSC and MDSS. Am I understanding that MDSS is not a prerequisite to push the DST updater & patch?

Currently, MDSC is working here (at least I assume it...
Forum: BES Admin Corner 02-13-2007, 01:04 PM
Replies: 6
Views: 2,962
Posted By JRV
Thanks for your reply. We do have a proxy server;...

Thanks for your reply. We do have a proxy server; I turned off all proxy settings and it made no difference from either IE or BBM.
Forum: BES Admin Corner 02-13-2007, 11:54 AM
Replies: 6
Views: 2,962
Posted By JRV
MDSS won't stay running; can't install cert

BES Exchange 4.1.2 HF1, just installed as an upgrade-in-place to BES 4.0.

MDSS service starts, then stops a few seconds later.

IN BB Manager, if I click on https://<fqdn>:7443/mds, I get this...
Forum: BES Admin Corner 02-13-2007, 11:41 AM
Replies: 0
Views: 784
Posted By JRV
MDSS won't stay running

Sorry; duplicate thread.
Forum: BES Admin Corner 08-24-2006, 06:42 PM
Replies: 1
Views: 1,092
Posted By JRV
Bes 4.0 & Ws2003 R2

Anyone know if BES 4.0/Exchange supports WS2003 R2 on the BES server? How about the Exchange server?

Doesn't seem like R2 should make a difference to BES but we have 2 other ISVs telling us they...
Forum: BES Admin Corner 07-11-2006, 05:33 PM
Replies: 13
Views: 2,851
Posted By JRV
Just one?:-o I have one user that ISN'T a...

Just one?:-o

I have one user that ISN'T a total whiner about it, and that would be me!
Forum: BES Admin Corner 07-11-2006, 01:09 PM
Replies: 13
Views: 2,851
Posted By JRV
Totally agree about the password-protection. Kill...

Totally agree about the password-protection. Kill command or no kill command, that's critical.

I think it's correct that the carrier disabled the device. The company was changing carriers and BBs...
Forum: BES Admin Corner 06-23-2006, 02:53 PM
Replies: 8
Views: 4,795
Posted By JRV
One more tip regarding a problem we had here. I...

One more tip regarding a problem we had here. I made the permissions change before the security patch was installed and thought I had headed off the problem. But some users reported red "X"s on...
Forum: BES Admin Corner 05-16-2006, 09:01 AM
Replies: 3
Views: 2,164
Posted By JRV
We got a BB with service in the 7-digit area...

We got a BB with service in the 7-digit area code, activated it with BES and tried it with a GAL lookup. It worked. Don't know if the carrier was responsible for making it work or the BB, but it did...
Forum: BES Admin Corner 05-12-2006, 04:03 PM
Replies: 3
Views: 2,164
Posted By JRV
Dialing rules & GAL

BES 4.0/Exchange 2003 and BB OS 4.1 7130e's.

Company has offices in 3 US cities. HQ & one satellite office have 10-digit dialing, other satellite office has 7-digit. Mobile numbers are entered in...
Forum: BES Admin Corner 03-09-2006, 12:11 AM
Replies: 7
Views: 1,376
Posted By JRV
I have problems that sound like what Jibi...

I have problems that sound like what Jibi describes when I'm behind my BES client's ISA2004 server (using web proxy) and browse many parts of RIM's site. I've never seen it with any other firewall or...
Forum: BES Admin Corner 03-01-2006, 10:17 AM
Replies: 28
Views: 12,787
Posted By JRV
OT, but Consumer Reports has long advised that...

OT, but Consumer Reports has long advised that oil changes more often than the mfrs recommendation are a waste of money. And if you use synthetic oil, you can go a very long time between oil...
Forum: BES Admin Corner 02-28-2006, 10:56 PM
Replies: 28
Views: 12,787
Posted By JRV
Anyone had to reboot their server (not just BES...

Anyone had to reboot their server (not just BES services...the server)?

I know it always says a server reboot may be required, and I'm sure SP4 says that too. But I think only 1 BES 4.0 HF has...
Forum: BES Admin Corner 02-19-2006, 11:54 AM
Replies: 13
Views: 1,631
Posted By JRV
Microsoft has, for as long as I can remember,...

Microsoft has, for as long as I can remember, warned us not to run MAPI clients on an Exchange server. BES is a MAPI client.
Forum: BES Admin Corner 01-13-2006, 10:36 AM
Replies: 13
Views: 2,851
Posted By JRV
Those were some of my first thoughts...but it...

Those were some of my first thoughts...but it isn't messages that are being REFUSED, it's only the Kill command. Messages flow before and after the kill command. I can resend service books, I can...
Forum: BES Admin Corner 01-11-2006, 11:01 AM
Replies: 13
Views: 2,851
Posted By JRV
Gotcha. Whatever. Yes, we're wiping them...

Gotcha. Whatever. Yes, we're wiping them manually, of course; currently we have no other choice.

Now, back to the question...anyone have any idea why this just started happening and how I can fix it?
Forum: BES Admin Corner 01-11-2006, 10:05 AM
Replies: 13
Views: 2,851
Posted By JRV
Should be obvious, but... A. Somewhat more...

Should be obvious, but...

A. Somewhat more labor-intensive to do manually.

B. It allows me (if it works, that is) to make sure it gets done, since data security is my responsbility, but I won't be...
Forum: BES Admin Corner 01-11-2006, 09:51 AM
Replies: 13
Views: 2,851
Posted By JRV
Kill command REFUSED??

BES 4.0/SP3/HF2/Exchange

We are changing providers. The new provider is furnishing new BBs. Before doing an OTA activation of the new BB, I send a Kill to the old BB and wait for it to report...
Forum: BES Admin Corner 12-17-2005, 01:59 PM
Replies: 9
Views: 2,427
Posted By JRV
Thanks for the clarification. Kind of...

Thanks for the clarification. Kind of interesting, since best practices are, and always have been, to run all Exchange servers and ESM machines at the same SP. Likewise every other server technology...
Forum: BES Admin Corner 12-17-2005, 11:26 AM
Replies: 9
Views: 2,427
Posted By JRV
If so, then I guess I jumped the gun. No problems...

If so, then I guess I jumped the gun. No problems so far; hope it will stay that way. Exchange SP2 was released 2 months ago...RIM needs to devote the resources to stay more current. SP's are...
Forum: BES Admin Corner 12-15-2005, 10:06 AM
Replies: 3
Views: 910
Posted By JRV
If you apply IT Policy (a feature of BES similar...

If you apply IT Policy (a feature of BES similar to Group Policy in windows) make sure to keep the Default policy intact--with no settings. Create a separate policy to push your settings. If you end...
Forum: BES Admin Corner 12-14-2005, 07:31 PM
Replies: 9
Views: 2,427
Posted By JRV
The updated file (EMSMDB32.DLL, if memory serves)...

The updated file (EMSMDB32.DLL, if memory serves) is installed on the Exchange server and also with ESM.

When you install an Exchange hotfix or SP, you need to install it everywhere you have...
Forum: BES Admin Corner 12-14-2005, 12:38 AM
Replies: 3
Views: 24,577
Posted By JRV
During discussions of the wisdom of applying...

During discussions of the wisdom of applying password requirements to BBs, the owner at my BES client became aware of IT Policies. He decided he wanted to review all the available IT policies before...
Forum: BES Admin Corner 12-02-2005, 10:55 AM
Replies: 6
Views: 1,525
Posted By JRV
BIS and BES can co-exist.

BIS and BES can co-exist.
Forum: BES Admin Corner 11-18-2005, 10:56 AM
Replies: 6
Views: 3,976
Posted By JRV
Maybe so...I haven't seen it on any other WS2003...

Maybe so...I haven't seen it on any other WS2003 SP1 servers myself. Only the 1 BES server I administer. Symantec seems to think there's a BES connection.
Forum: BES Admin Corner 11-16-2005, 03:13 PM
Replies: 6
Views: 3,976
Posted By JRV
SAV users, beware

Since installing BES 4.0 SP3, we now get this message periodically, esp. at logon:

---------------------------
Microsoft Visual C++ Runtime Library
---------------------------
Buffer overrun...
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