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Forum: BlackBerry Help Yesterday, 04:31 AM
Replies: 18
Views: 470
Posted By aiharkness
Re: Blackberry Classic stays connected to network but loses internet access

FYSA re the phone your friend gave you, it is possible for it to have a IT policy on it. No big deal, it can be removed.

How to check for an IT Policy on a BlackBerry smartphone...
Forum: BlackBerry Help 08-14-2018, 05:26 PM
Replies: 18
Views: 470
Posted By aiharkness
Forum: BlackBerry Help 08-14-2018, 05:26 PM
Replies: 18
Views: 470
Posted By aiharkness
Re: Blackberry Classic stays connected to network but loses internet access

I believe you can send a PIN message so long as the device is connecting to BlackBerry. Look for the little BlackBerry icon in the network connection area.

I will send you my PIN in a PM.
Posted...
Forum: BlackBerry Help 08-13-2018, 09:08 AM
Replies: 18
Views: 470
Posted By aiharkness
Re: Blackberry Classic stays connected to network but loses internet access

Another question occurs to me. As I understand it, the device is connecting to the network. The problem is lack of data throughput. Or maybe there is data throughput, but at too low a rate? Or is...
Forum: BlackBerry Help 08-11-2018, 08:28 PM
Replies: 18
Views: 470
Posted By aiharkness
Re: Blackberry Classic stays connected to network but loses internet access

Sorry. I'm not sure why I was thinking you were asking about a legacy BBOS device. But for the BlackBerry models with non-removable battery, the battery-removal hard reset is in fact not possible....
Forum: BlackBerry Help 08-11-2018, 08:49 AM
Replies: 18
Views: 470
Posted By aiharkness
Re: Blackberry Classic stays connected to network but loses internet access

The description (works as expected at home, but not at gym) suggests to me the problem is not the device.

Before doing anything more extreme, I would have tried first just turning wifi off and then...
Forum: General Z10 Series Discussion - BlackBerry 10 07-28-2018, 03:22 PM
Replies: 5
Views: 796
Posted By aiharkness
Re: BOX file syncing

That DICM/camera folder is simply a reflection.....that's my word.

If you have the Box app on the device set to sync camera photos and/or videos, it will do so for camera folder on device and camera...
Forum: General BlackBerry Priv Discussion 07-17-2018, 05:01 PM
Replies: 13
Views: 1,645
Posted By aiharkness
Re: Are There Any Battery Pack Cases For the PRIV?

Jack, did you look into have a phone repair shop put in a new OEM battery?

I admit if I had to find a shop I don't know if I could find one near my home, but maybe. But if you are in a large city in...
Forum: General BlackBerry Priv Discussion 07-06-2018, 09:06 AM
Replies: 13
Views: 1,645
Posted By aiharkness
Re: Are There Any Battery Pack Cases For the PRIV?

Just curious, did BlackBerry ever sell one? My sense is if BlackBerry didn't sell one then there isn't one made for the device. And I don't remember seeing one when browsing the BlackBerry store...
Forum: General BlackBerry Discussion 07-06-2018, 09:03 AM
Replies: 1
Views: 2,255
Posted By aiharkness
Re: service provider??

Is there no carrier splash screen when the device boots?

Are you sure it is locked?

The info at https://en.wikipedia.org/wiki/BlackBerry_Q5 may help you. Use the model number and country to...
Forum: General Legacy Device Discussion 07-03-2018, 12:05 PM
Replies: 9
Views: 1,466
Posted By aiharkness
Re: 8830 Radio via Bluetooth Connection to Desktop Internet

@NYIslander Did you try? My posts above were about the things you might run into (and some I think you will run into). As @knottyrope indicates, it can work (stream Pandora to Bluetooth speaker,...
Forum: General Legacy Device Discussion 07-01-2018, 04:55 PM
Replies: 9
Views: 1,466
Posted By aiharkness
Re: 8830 Radio via Bluetooth Connection to Desktop Internet

Afterthought prompted by @tsac ... If you have an Alexa device, or Google's product, or whatever, just stream directly. We use Pandora on an Echo and on a Show and it's practically perfect. And as...
Forum: General Legacy Device Discussion 07-01-2018, 01:20 PM
Replies: 9
Views: 1,466
Posted By aiharkness
Re: 8830 Radio via Bluetooth Connection to Desktop Internet

I'm not sure about doing what you suggest via laptop. But I don't see why you couldn't connect to Bluetooth speaker, An Amazon Alexa or similar; that is, a device specifically capable of streaming...
Forum: General Legacy Device Discussion 06-18-2018, 10:21 AM
Replies: 5
Views: 1,093
Posted By aiharkness
Re: Software upgrade 7250

Just an FYSA if needed: Be aware of software version versus OS version. Typically you will go by the OS version, and on the forums users go by OS version. You should be able to search and find out...
Forum: General Legacy Device Discussion 06-17-2018, 03:56 PM
Replies: 5
Views: 1,093
Posted By aiharkness
Re: Software upgrade 7250

Was it even possible to update OTA on that OS? I don't know anymore, but I don't think so.

I think your only option (maybe) is to connect with the BlackBerry Desktop Software and see if it presents...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 06-14-2018, 02:42 PM
Replies: 16
Views: 1,788
Posted By aiharkness
Re: Blackberry Classic OS

No, not in my mind anyway, the answer does not depend on the definition of Android. And no, BB10 is NOT Android. And no, BB10 is not a customized version of Android.

I didn't bother reading the...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 06-14-2018, 02:31 PM
Replies: 16
Views: 1,788
Posted By aiharkness
Re: Blackberry Classic OS

It isn't a comparison. It's a factual answer.

Keyword is "based" and the post is accurate.
Posted via BlackBerryForums.com Mobile
Forum: General BlackBerry Classic Discussion - BlackBerry 10 06-14-2018, 02:29 PM
Replies: 16
Views: 1,788
Posted By aiharkness
Re: Blackberry Classic OS

Wondering where the question came from.

But yes +1 on Knotty's response---BB10 OS is not Android, but BB10 can run some Android apps, more or less. And even the Android apps that it will run, it...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 06-10-2018, 04:27 PM
Replies: 16
Views: 1,515
Posted By aiharkness
Re: Website opens then shuts down

But you knew what I meant.
Forum: BlackBerry In the News 06-10-2018, 12:09 PM
Replies: 13
Views: 2,650
Posted By aiharkness
Re: Key2 pre-released and priced at 580 (UK)

Who is using them?

(I believe I've seen one of the BlackBerry branded droids in the wild, someone using one at ATL, in the last year. I still see more 9000-series in use than I ever saw even BB10...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 06-10-2018, 08:16 AM
Replies: 16
Views: 1,515
Posted By aiharkness
Re: Website opens then shuts down

Okaaay

I haven't used Opera since back in the BBOS days. My experience with it was poor compared to the BlackBerry browser. I quit after a day or so of trying it out, and never considered giving...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 06-01-2018, 07:23 PM
Replies: 16
Views: 1,515
Posted By aiharkness
Re: Website opens then shuts down

I'm going to post this while I'm thinking about it....

As an example: I had an issue with the Delta website when accessed from my Passport. When pointing the browser to delta.com the mobile site...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 06-01-2018, 05:32 PM
Replies: 16
Views: 1,515
Posted By aiharkness
Re: Website opens then shuts down

That's all you can do short of using a different device with an up to date browser.
Forum: General BlackBerry Classic Discussion - BlackBerry 10 05-18-2018, 07:11 PM
Replies: 16
Views: 1,515
Posted By aiharkness
Re: Website opens then shuts down

Yeah. I get sites that throw up a notification that my browser isn't supported, yada, yada, yada, but then in the usual case I can close the notification and read the site ok. Then there are cases...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 05-18-2018, 06:04 PM
Replies: 16
Views: 1,515
Posted By aiharkness
Re: Website opens then shuts down

Same here on my Passport. And with browser still open, when page is reloaded the content shows again for a second or two and then screen goes white.

You could ask cbc.ca about it if they provide a...
Forum: BlackBerry Help 04-30-2018, 03:05 PM
Replies: 3
Views: 1,426
Posted By aiharkness
Re: Bold 9700/AT&T - Service Discontinued?

I'm wondering why you conclude you have to use the at&t BIS website--if I understand what you are saying. A long time ago the carriers were eliminating their BIS sites as all BIS functions are...
Forum: General BlackBerry Discussion 04-14-2018, 08:48 AM
Replies: 7
Views: 2,015
Posted By aiharkness
Re: pearl..camera stuck on screen..what to do??

That's a spammer. I didn't notice until after I responded.
Posted via BlackBerryForums.com Mobile
Forum: General BlackBerry Discussion 04-13-2018, 04:42 PM
Replies: 7
Views: 2,015
Posted By aiharkness
Forum: General BlackBerry Discussion 04-11-2018, 12:16 PM
Replies: 7
Views: 2,015
Posted By aiharkness
Re: pearl..camera stuck on screen..what to do??

+1 on doing a clean OS reload. If there is a memory card installed, remove it....would be wise to do that before reloading the OS, and see what happens.

But be aware, the symptoms don't sound good...
Forum: Site Suggestions, News & Problems 03-26-2018, 05:20 PM
Replies: 1,236
Views: 88,321
Posted By aiharkness
Re: Post Count Milestones - Post here!

Just dropping in, don't know why.

I saw BlackBerry is doing some sort of fan giveaway thing. I didn't really even read it, just looked at the headline. Don't care at this point.
Forum: General BlackBerry Classic Discussion - BlackBerry 10 12-15-2017, 07:06 PM
Replies: 9
Views: 2,404
Posted By aiharkness
Re: Songs From SD Memory Card Missing

Bots
Posted via BlackBerryForums.com Mobile
Forum: General BlackBerry Classic Discussion - BlackBerry 10 12-15-2017, 01:01 PM
Replies: 9
Views: 2,404
Posted By aiharkness
Re: Songs From SD Memory Card Missing

......Using an all but dead OS on a failed device on a nearly vacant forum.

Thanks!
Posted via BlackBerryForums.com Mobile
Forum: General BlackBerry Classic Discussion - BlackBerry 10 12-15-2017, 07:36 AM
Replies: 5
Views: 2,912
Posted By aiharkness
Re: Capacity Indicators

If I understand what you are asking about, there is a key below the capacity bar, right? One is documents, the other images, and then videos.
Posted via BlackBerryForums.com Mobile
Forum: General BlackBerry Classic Discussion - BlackBerry 10 12-15-2017, 07:32 AM
Replies: 9
Views: 2,404
Posted By aiharkness
Re: Songs From SD Memory Card Missing

To add, I'm wondering what you are using to determine whether the files are really truly gone or not. To echo tsac, I would read the card in a card reader on the computer and see exactly what is...
Forum: BlackBerry Help 12-06-2017, 11:59 AM
Replies: 3
Views: 1,646
Posted By aiharkness
Re: Call Blocking Apps ?

I suspect such a feature would have to be implemented at the network, not on the handset or device. At least I have never heard of an app that does what is requested.

To add, to my irritation, I...
Forum: BlackBerry Help 11-28-2017, 09:32 PM
Replies: 5
Views: 3,252
Posted By aiharkness
Re: deleting files

I have not had it either. Only know about it because of the KB article and the users on the now closed BlackBerry forums.

The consistent symptom is the apparent device wipe when the device is...
Forum: BlackBerry Help 11-27-2017, 11:18 PM
Replies: 5
Views: 3,252
Posted By aiharkness
Re: deleting files

There was an issue in the past that matches the description. See the following.

All data is wiped after a restart of the BlackBerry 10 smartphone and a blue LED is displayed during boot up...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 11-18-2017, 09:00 AM
Replies: 5
Views: 2,336
Posted By aiharkness
Re: Is it possible to re-install an old BB os

Doing a restore to factory doesn't do anything with the OS; it clears all settings to defaults and clears user data. I think of it as like a security wipe without the wipe. But it doesn't alter the...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 11-18-2017, 08:35 AM
Replies: 5
Views: 2,336
Posted By aiharkness
Re: Is it possible to re-install an old BB os

It's not supposed to be. So there is no supported way to do it. I can't say for certain there is absolutely no way to do it...I just haven't been paying attention and haven't kept up.
Forum: General BlackBerry Classic Discussion - BlackBerry 10 11-15-2017, 03:46 PM
Replies: 35
Views: 3,686
Posted By aiharkness
Re: BB Classic Latest OS Update Problems

I addressed device encryption settings in post #10.

The device encryption is independent of backup encryption by Link.

I don't believe there is an option in Link to backup without Link encrypting...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 11-13-2017, 04:47 PM
Replies: 35
Views: 3,686
Posted By aiharkness
Re: BB Classic Latest OS Update Problems

Well, the intermittency is the surprise to me in this case. Everything else in Link works for me but backup, and always the same error. The only exception (for me) was when I turned off encryption,...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 11-12-2017, 03:31 PM
Replies: 35
Views: 3,686
Posted By aiharkness
Re: BB Classic Latest OS Update Problems

I gave it a try--attempted to backup with BlackBerry Blend running--and it didn't make any difference for me. Same behavior and same error as always. (The backup seems to proceed, with Link showing...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 11-10-2017, 07:13 PM
Replies: 4
Views: 3,093
Posted By aiharkness
Re: Device Pairing

Wish I had an answer for you, but I don't. That was always been buggy for me. From what I read on the forums at the time everyone else seemed to share my experience.

Early on with my first BB10...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 11-05-2017, 01:36 PM
Replies: 35
Views: 3,686
Posted By aiharkness
Re: BB Classic Latest OS Update Problems

Open Password Keeper (BB10) and swipe down from the top of the screen. Open settings. The option and settings for Cloud Synchronization is there. If you don't see that option, then the next...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 11-05-2017, 07:25 AM
Replies: 35
Views: 3,686
Posted By aiharkness
Re: BB Classic Latest OS Update Problems

.... third party app, such as Ultimate Backup. There's another option in BlackBerry World, but it slips my mind at the moment.

The third party apps cannot backup password keeper. An option, which...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 11-03-2017, 03:39 PM
Replies: 35
Views: 3,686
Posted By aiharkness
Re: BB Classic Latest OS Update Problems

For me, restarting hasn't solved the backup problem even temporarily. That is consistently broken except that one time I disabled device and media card encryption.

I have other issues that together...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 11-02-2017, 06:01 PM
Replies: 35
Views: 3,686
Posted By aiharkness
Re: BB Classic Latest OS Update Problems

The encryption I mean is what used to be called content protection. On BB10 it is at Settings > Security and Privacy > Encryption and it can be enable/disabled for device and media card...
Forum: General BlackBerry Classic Discussion - BlackBerry 10 11-02-2017, 09:13 AM
Replies: 35
Views: 3,686
Posted By aiharkness
Re: BB Classic Latest OS Update Problems

Is backup the only problem you have with Link now?

For what it's worth, here is my experience. I have been unable to backup since the last OS update, or maybe the one before that. I'm on...
Forum: General BlackBerry Discussion 08-07-2017, 03:19 PM
Replies: 5
Views: 2,021
Posted By aiharkness
Re: Could KEYone win against all other Android and iPhones?

I doubt the stock price is influenced much by the status or forecast future status of BlackBerry Mobile handsets. My guess is investors are looking at BlackBerry's post-handset future and predicted...
Forum: BlackBerry Help 06-24-2017, 10:18 AM
Replies: 4
Views: 2,255
Posted By aiharkness
Re: compass

If you did a clean OS reload and tested before restoring and installing apps, then you've likely done all you can do.

If you did not test before restoring and installing apps, but instead restored...
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