BlackBerry Forums Support Community               

Showing results 1 to 50 of 300
Search took 0.01 seconds.
Search: Posts Made By: wunderbar
Forum: BES Admin Corner 05-25-2012, 11:16 AM
Replies: 2
Views: 5,519
Posted By wunderbar
contact sync issues

So here's a good one. Have a user who is having contact sync issues, where contacts are missing. I've done all of the usual, including

-resent service books
-deleted service books and then...
Forum: BES Admin Corner 05-09-2011, 10:24 AM
Replies: 3
Views: 1,103
Posted By wunderbar
Re: As BES admin which phone i will go for ????

If I had to get one today, it would be the 9780. I'm personally holding out for the 9900. I had a 9800 for a week and hated every second of it.
Forum: BES Admin Corner 03-24-2011, 01:10 PM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

I have one user who is now reporting email issues. excuse me while I go and pull the BES server out of the rack and throw it out a window.

At least it's only one....I guess.....
Forum: BES Admin Corner 03-17-2011, 11:07 AM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

Well, about 10 days after applying the MR4 upgrade, and the new MAPI/CDO, everything seems to be working pretty much perfectly for us. I'm back to hearing my blackberry buzz before I even see the...
Forum: BES Admin Corner 03-08-2011, 11:15 AM
Replies: 20
Views: 12,728
Posted By wunderbar
Re: Email Delays after moving users to Exchange 2010

just as an update to this, so far so good. I have about 1/3 of my users back into the dynamic agent, the rest are still in static agents, but so far no complaints, and no issues that I can see. I'm...
Forum: BES Admin Corner 03-07-2011, 12:27 PM
Replies: 15
Views: 2,199
Posted By wunderbar
Re: Made a Mistake

Yes, you're definitely going to want to start over. And for the record, I've been administering our BlackBerry infrastructure for almost 4 years, and I've never once touched the database, aside from...
Forum: BES Admin Corner 03-03-2011, 11:38 AM
Replies: 20
Views: 12,728
Posted By wunderbar
Re: Email Delays after moving users to Exchange 2010

I did the install last night. it was a massive PITA to do it all in one go, but it did go smoothly. the performance on my device was better than before, but I wasn't experiencing any real problems...
Forum: BES Admin Corner 03-03-2011, 11:35 AM
Replies: 6
Views: 3,944
Posted By wunderbar
Re: Messaging delays - anyone tried new MAPI / CDO 1.2.3?

There are already a few threads on...
Forum: BES Admin Corner 03-03-2011, 11:32 AM
Replies: 4
Views: 3,248
Posted By wunderbar
Re: bes 5.0.2 and exchange 2010 iemstest error

Does your BESAdmin account have all the proper permissions?
Forum: BES Admin Corner 03-03-2011, 11:31 AM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

I applied the updates to our environment last night as well, it'll be a few days before I know whether it really worked. Aside from the fact that it was a pain in the ass to do the MAPI, MR4, and...
Forum: BES Admin Corner 03-02-2011, 11:34 AM
Replies: 20
Views: 12,728
Posted By wunderbar
Re: Email Delays after moving users to Exchange 2010

I will be doing this tonight and will report back on how it goes. I just want to get this bloody thing fixed.
Forum: BES Admin Corner 02-11-2011, 01:49 PM
Replies: 20
Views: 12,728
Posted By wunderbar
Re: Email Delays after moving users to Exchange 2010

Well, Exchange 2010 SP1 RU3 is bringing back the UDP system what is what the BES and outlook 2003 use. that, in theory, should fix it, and RU3 is due in March. I'm basically holding out until then....
Forum: BES Admin Corner 02-08-2011, 12:58 PM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

we have a domain controller on 2008 R2. I tried the fix, it's made the problem a little better, but not resolved.

We've also been seeing the Red X problem, as well as having difficulties getting new...
Forum: BES Admin Corner 01-31-2011, 04:19 PM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

Let me rephrase. I can work around it until March, but this is really frustrating.

The only thing that seems to be working for me is moving users to different static agents when mail delivery...
Forum: BES Admin Corner 01-31-2011, 03:11 PM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

That's all well and good, but with an expected release date in March, that is waaaay too long for a possible fix.

The issue is so maddening too. My blackberry has been fine today, but others...
Forum: BES Admin Corner 01-28-2011, 04:30 PM
Replies: 5
Views: 4,104
Posted By wunderbar
Re: Open Ports for BESx

Pretty much what Penguin said.

The BES requires a connection to the outside world. There is no way around this.
Forum: BES Admin Corner 01-28-2011, 04:28 PM
Replies: 20
Views: 3,401
Posted By wunderbar
Re: Activation Without BlackBerry.net

You can activate the device via USB, but you wont' be able to send/receive email with it. the BlackBerry Enterprise Server requires a connection to the outside world, as all data goes through RIM's...
Forum: BES Admin Corner 01-28-2011, 12:19 PM
Replies: 20
Views: 3,401
Posted By wunderbar
Re: Activation Without BlackBerry.net

the BES has to be able to talk to the outside world, since it must be able to communicate with RIM's servers. There is no way around this.
Forum: BES Admin Corner 01-28-2011, 12:06 PM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

the static agent worked fine for a couple of days, but the issues returned after that. I then added users that were in one static agent to another, and they worked fine for a couple of days, and the...
Forum: BES Admin Corner 01-28-2011, 10:15 AM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

The reason for that is with less emails being sent during off peak times, the queue has time to process. When the higher volume of emails come though the high latency means it can't keep up. I'm...
Forum: BES Admin Corner 01-26-2011, 11:31 AM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

Can anyone else confirm that they are having this issue on Exchange 2010 RTM? I don't want to have us roll back to RTM only for the problem to continue. My manager would not be happy. =/
Forum: BES Admin Corner 01-25-2011, 12:58 PM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

We are seriously considering rolling back Exchange 2010 SP1 back to RTM. This is simply getting unacceptable. I've tried throwing more RAM at the server, using static agents, moving people around...
Forum: BES Admin Corner 01-14-2011, 01:33 PM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

I tried the Static mailbox agent on a few devices yesterday, and implemented it on all of our users (about 45) today, and mail delivery seems to be on time now. I'll have to see over the course of a...
Forum: BES Admin Corner 12-21-2010, 02:02 PM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

the exchange server has 4.5GB of ram, which is currently at 50% utilization, and the BES has 3GB, again 50% utilization.

I also just got a message on my Blackberry that arrived in my outlook inbox...
Forum: BES Admin Corner 12-21-2010, 01:34 PM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

scratch that, worked for a bit, now back to the way it was. Getting delays sending and receiving from the device.

I tried to send a message from the device to an outside email account, on the device...
Forum: BES Admin Corner 12-21-2010, 12:55 PM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

For the record, updating the MAPI/CDO on the BES seems to have solved the problem, at least on my device. I'll report back if there are any further issues after talking with some of the users.
Forum: BES Admin Corner 12-21-2010, 12:41 PM
Replies: 64
Views: 36,993
Posted By wunderbar
Re: Message delays on BES 5.0.2

I've been having this issue as well, but we haven't moved to SP1 on Exchange 2010 ye, still running build number 14.0.639.21, which the internet tells me is RTM.

Not seeing any errors jump out at me...
Forum: BES Admin Corner 08-09-2010, 12:58 PM
Replies: 3
Views: 1,097
Posted By wunderbar
that did the trick, thanks. This is or first...

that did the trick, thanks. This is or first (and I pray last) 9550. I'm less than impressed with it.
Forum: BES Admin Corner 08-09-2010, 11:43 AM
Replies: 3
Views: 1,097
Posted By wunderbar
Device activation not completing

I have a 9550 that I'm trying to activate for a user. The Activation appears to start activation properly, but then something goes sideways during the process.

on the device screen I can...
Forum: BES Admin Corner 07-12-2010, 11:03 AM
Replies: 32
Views: 5,595
Posted By wunderbar
Also, for comparisons sake, I'm running 5.0.1...

Also, for comparisons sake, I'm running 5.0.1 MR2, and my BAS.exe is using 449,008k of memory, and BAS-NCC.exe is using 85,376. I only have one instance of CalHelper running.
Forum: BES Admin Corner 07-12-2010, 10:59 AM
Replies: 32
Views: 5,595
Posted By wunderbar
hmmm, the browser support is nice, now all I'll...

hmmm, the browser support is nice, now all I'll need to open IE for is for the company intranet.

Either way I'm still holding off on upgrading for a bit, as it looks like there are some issues I...
Forum: BES Admin Corner 07-08-2010, 11:16 AM
Replies: 32
Views: 5,595
Posted By wunderbar
that's some great QA if something so basic gets...

that's some great QA if something so basic gets through, seemingly without them even knowing. I'll be waiting a few weeks before applying this update, just to make sure there are no bugs bigger than...
Forum: BES Admin Corner 04-23-2010, 11:29 AM
Replies: 4
Views: 977
Posted By wunderbar
yea, I know what he should have done, and he's...

yea, I know what he should have done, and he's getting in touch with his previous company to see if he can get that data. He left on good terms, and is friendly with his prior manager, so he's...
Forum: BES Admin Corner 04-23-2010, 10:04 AM
Replies: 4
Views: 977
Posted By wunderbar
Need Help with contact transfer

Ok, I have kind of a stupid situation that I want to see if there's anything I can do about.

We recently hired a new employee, who has a BlackBerry from a previous job. The user is not exactly...
Forum: BES Admin Corner 04-19-2010, 12:36 PM
Replies: 23
Views: 13,460
Posted By wunderbar
Gah, ok, so somehow all of our users have had...

Gah, ok, so somehow all of our users have had their Wireless Calendar set to disabled on the BES. Is there a way to re-enable this for all users remotely, or do I just have to tell everyone how to...
Forum: BES Admin Corner 04-19-2010, 11:53 AM
Replies: 23
Views: 13,460
Posted By wunderbar
My openmsgstore problem has been solved. I had...

My openmsgstore problem has been solved. I had been told twice by the folks that installed the exchange server that they did apply Update roll up 1 to the server. I had no reason not to believe...
Forum: BES Admin Corner 04-14-2010, 03:04 PM
Replies: 23
Views: 13,460
Posted By wunderbar
yea, as in calendar not working. even after...

yea, as in calendar not working. even after registering it, and looking at older log files, I'm seeing a whole bunch of problems that I'm looking at right now, relating to not being able to access...
Forum: BES Admin Corner 04-14-2010, 02:05 PM
Replies: 23
Views: 13,460
Posted By wunderbar
ok, I just went through the log files and it's...

ok, I just went through the log files and it's saying my CDO isn't registered, for some reason, so I think that's an easy fix.

I've also found something interesting in the log files, maybe someone...
Forum: BES Admin Corner 04-14-2010, 01:35 PM
Replies: 12
Views: 1,839
Posted By wunderbar
yea, don't forget to install the service pack. ...

yea, don't forget to install the service pack. Might as well if you're doing a new server install.
Forum: BES Admin Corner 04-14-2010, 01:26 PM
Replies: 23
Views: 13,460
Posted By wunderbar
Ok folks, another symptom, not sure if it's...

Ok folks, another symptom, not sure if it's related to the same issue or not. This appears to be affecting all BlackBerry users. When a meeting request is sent, what the user gets on their...
Forum: BES Admin Corner 04-14-2010, 11:16 AM
Replies: 23
Views: 13,460
Posted By wunderbar
Yea, I will be calling RIM today. The end of the...

Yea, I will be calling RIM today. The end of the line for email support was basically a "yea, we're not sure, you should probably call us." So as soon as I'm at my actual office instead of one of...
Forum: BES Admin Corner 04-13-2010, 12:29 PM
Replies: 23
Views: 13,460
Posted By wunderbar
No resolution so far, I'm still working with RIM...

No resolution so far, I'm still working with RIM T-support. I actually have a new issue as well, some users, unrelated to the issue with no users working at all, are having calendar sync issues, as...
Forum: BES Admin Corner 04-09-2010, 10:48 AM
Replies: 6
Views: 1,028
Posted By wunderbar
The CAL's should be fine.

The CAL's should be fine.
Forum: BES Admin Corner 04-09-2010, 09:54 AM
Replies: 23
Views: 13,460
Posted By wunderbar
Well, I went through most of the checklist, and...

Well, I went through most of the checklist, and still nothing. I opened a ticket with RIM (we only have email support) 2 days ago, and still haven't even received a reply.

This is getting really...
Forum: BES Admin Corner 04-09-2010, 09:52 AM
Replies: 2
Views: 1,102
Posted By wunderbar
nope, you are always going to need user...

nope, you are always going to need user intervention, because the user is going to have to enter a password on the device to activate. That is the whole point to enterprise activation. User...
Forum: BES Admin Corner 04-08-2010, 03:20 PM
Replies: 23
Views: 13,460
Posted By wunderbar
Ok, bigwilloc's suggestion did not work, even...

Ok, bigwilloc's suggestion did not work, even after a reboot of the BES server. we are already on update rollup 2 for exchange, so that's a no go either.

I'm almost at the point where I just need...
Forum: BES Admin Corner 04-08-2010, 11:23 AM
Replies: 23
Views: 13,460
Posted By wunderbar
I will give this a try and report back. I had...

I will give this a try and report back. I had found a guide, and tried changing the RCAMaxConcurrency setting to unlimited, but not where I had to change the throttling policy BESAdmin was on.

They...
Forum: BES Admin Corner 04-07-2010, 10:38 AM
Replies: 23
Views: 13,460
Posted By wunderbar
Well, I made that change, waited an hour, even...

Well, I made that change, waited an hour, even restarted the BES, and I still have 5 users who will not sync at all. Everyone else is working fine.
Forum: BES Admin Corner 04-07-2010, 09:25 AM
Replies: 23
Views: 13,460
Posted By wunderbar
I hadn't done this. I changed it and will see...

I hadn't done this. I changed it and will see what happens.
Forum: BES Admin Corner 04-06-2010, 04:06 PM
Replies: 23
Views: 13,460
Posted By wunderbar
issues after migration to exchange 2010

Hey folks,

Been a looooong time since I've posted here, mainly because our BES has been running pretty well, but I'm having some issues now.

At the beginning of the year we migrated from 4.1.x to...
Showing results 1 to 50 of 300

 
Forum Jump




Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.