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Search: Posts Made By: Natrone
Forum: BES Admin Corner 11-16-2010, 03:10 PM
Replies: 0
Views: 3,470
Posted By Natrone
Cannot manage redirection after upgrading to BES 5.0.2

We upgraded recently from 4.1.7 to 5.0.2 for Exchange. Since doing so, it appears that alot of our users cannot manage the redirection of their folders from either their blackberry, webdesktop...
Forum: BES Admin Corner 09-22-2010, 11:08 AM
Replies: 3
Views: 4,324
Posted By Natrone
BES error after upgrading to 5.0.2

We upgraded our test environment from 4.1.7 to 5.0.2. I keep getting a crazy error for all my users. Does anyone know what this is or how to get rid of it?

Event Type: Warning
Event...
Forum: General 8300 Series Discussion - Curve 05-08-2009, 05:12 PM
Replies: 59
Views: 53,971
Posted By Natrone
Fix

Go to Options, Advanced Options, Service Book. Find the MMS Client Service Book. Select it and click delete. Click the menu key in and click undelete. you should now be able to retrieve the...
Forum: BES Admin Corner 04-29-2009, 11:16 AM
Replies: 1,020
Views: 139,247
Posted By Natrone
I was told last week that you will not be able to...

I was told last week that you will not be able to use BerryStats with 5.0. We beta'd 5.0 and i brought the berrystats application up in a recent conversation with our engineer. They said no adding...
Forum: BES Admin Corner 03-09-2009, 03:15 PM
Replies: 16
Views: 4,981
Posted By Natrone
Does anyone have the .alx package for Facebook? ...

Does anyone have the .alx package for Facebook? You cannot download them from RIM any longer.
Forum: BES Admin Corner 02-24-2009, 02:25 PM
Replies: 0
Views: 847
Posted By Natrone
Google Maps Pull

Are any other Administrators using the Pull version of Google Maps? I would like to host the files internally and have my employees individually install Google Maps. I've found the files from their...
Forum: BES Admin Corner 02-23-2009, 05:53 PM
Replies: 0
Views: 777
Posted By Natrone
Application Status not Updating

We've packaged the Google Applications and are pushing them out using BES 4.1.6 to all devices. We're seeing a problem where we can't tell if the application has pushed down correctly because the...
Forum: BES Admin Corner 02-16-2009, 04:12 PM
Replies: 3
Views: 3,939
Posted By Natrone
What if you have multiple SRP's? Then what do...

What if you have multiple SRP's? Then what do you do?
Forum: BES Admin Corner 12-08-2008, 04:46 PM
Replies: 2
Views: 1,970
Posted By Natrone
Which version of the client are you using?

Which version of the client are you using?
Forum: BES Admin Corner 12-08-2008, 04:45 PM
Replies: 11
Views: 3,954
Posted By Natrone
Don't forget to study Security!

Don't forget to study Security!
Forum: BES Admin Corner 12-08-2008, 04:36 PM
Replies: 1
Views: 9,426
Posted By Natrone
Have you bounced the dispatcher service?

Have you bounced the dispatcher service?
Forum: BES Admin Corner 12-08-2008, 04:26 PM
Replies: 5
Views: 1,670
Posted By Natrone
I just went through a big thing with TSupport on...

I just went through a big thing with TSupport on this. In order for LCS 2005 to work the best with the Blackberry server, they recommend Communicator Web Access be installed as well.
Forum: BES Admin Corner 12-08-2008, 04:24 PM
Replies: 3
Views: 1,296
Posted By Natrone
Need to develop internal blackberry video website

I'm in need of some help and was wondering if anyone out there is doing this already. I need to develop an internal website for blackberry users so they can download internal communications while on...
Forum: BES Admin Corner 07-01-2008, 02:21 PM
Replies: 7
Views: 1,285
Posted By Natrone
set the default browser to "internet browser" and...

set the default browser to "internet browser" and save it, but you also have to pop the battery after and then it will take.
Forum: BES Admin Corner 06-12-2008, 04:37 PM
Replies: 1,020
Views: 139,247
Posted By Natrone
I have a problem, seems that after we installed...

I have a problem, seems that after we installed all the maintenance release for 4.1.4........berrystats quit working. All I get now is "No data was found that matches this criteria." No drop down...
Forum: BlackBerry World 2012 05-13-2008, 04:24 PM
Replies: 466
Views: 359,161
Posted By Natrone
Anyone take the certification tests yet?

Anyone take the certification tests yet?
Forum: BES Admin Corner 08-30-2007, 11:59 AM
Replies: 0
Views: 660
Posted By Natrone
Exclamation MDS Runtime and Moving Users to other servers

I want to run this by everyone on here regarding what RIM has told us about a problem in our environment. We are at 4.1.4 for Exchange, using SQL. We push MDS Runtime OTA and have 2 apps that execs...
Forum: Developer Forum 08-30-2007, 11:58 AM
Replies: 0
Views: 933
Posted By Natrone
Exclamation MDS Runtime and Moving Users around

I want to run this by everyone on here regarding what RIM has told us about a problem in our environment. We are at 4.1.4 for Exchange, using SQL. We push MDS Runtime OTA and have 2 apps that execs...
Forum: BES Admin Corner 08-30-2007, 11:48 AM
Replies: 1
Views: 789
Posted By Natrone
Yes, just package it up and deliver it OTA. You...

Yes, just package it up and deliver it OTA. You will have problems with the newer model devices.
Forum: Developer Forum 08-30-2007, 11:45 AM
Replies: 9
Views: 6,344
Posted By Natrone
Try pushing the service books to the device in...

Try pushing the service books to the device in question.
Forum: BES Admin Corner 08-03-2007, 11:40 AM
Replies: 3
Views: 1,018
Posted By Natrone
You wouldn't have the problem if just your SMTP...

You wouldn't have the problem if just your SMTP address changes, the bes will pick that up. What you are saying seems like they are moving your mailbox around to different mailstores or servers. ...
Forum: BES Admin Corner 06-29-2007, 03:20 PM
Replies: 2
Views: 688
Posted By Natrone
The only way i've been able to fix this issue is...

The only way i've been able to fix this issue is to upgrade the device to 4.1 and load it through the desktop manager.
Forum: BES Admin Corner 06-28-2007, 10:00 AM
Replies: 0
Views: 903
Posted By Natrone
4.1 SP4 MDS Runtime

In the new 4.1 Service Pack 4 there is only 2 versions of MDS Runtime included, 4.1 and 4.2. Does anyone know why the previous versions for 4.0 and 4.0.2 are not included anymore? They designed it...
Forum: BES Admin Corner 05-18-2007, 01:49 AM
Replies: 3
Views: 831
Posted By Natrone
We have the same thing going on. Merger is still...

We have the same thing going on. Merger is still ongoing a year later. 6 different domains, 2 forests. part of the company is split off and we are still supporting them. we've created another...
Forum: BES Admin Corner 05-18-2007, 01:42 AM
Replies: 1
Views: 1,420
Posted By Natrone
sql or msde database?

sql or msde database?
Forum: BES Admin Corner 05-18-2007, 01:39 AM
Replies: 2
Views: 4,132
Posted By Natrone
What type of devices are you using? What...

What type of devices are you using? What software version are they at?
Forum: BES Admin Corner 02-07-2007, 10:47 AM
Replies: 6
Views: 1,779
Posted By Natrone
BlackBerry Search Results...

BlackBerry Search Results (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04707&sliceId=SAL_Public&dialogID=4598358&stateId=1%200%204602181)
Forum: BES Admin Corner 01-12-2007, 04:10 PM
Replies: 236
Views: 38,831
Posted By Natrone
Found out that Microsoft's internal documents...

Found out that Microsoft's internal documents state they will release the CDO patch for Exchange 2003 SP2 for this problem on January 16th. I would assume that RIM will have something available...
Forum: BES Admin Corner 01-11-2007, 02:19 PM
Replies: 9
Views: 1,359
Posted By Natrone
I've also had to do this in the past, but the...

I've also had to do this in the past, but the problem came back. I ended up recreating his NT profile to fix the problem for good. Only seen it once.
Forum: BES Admin Corner 01-11-2007, 02:14 PM
Replies: 2
Views: 940
Posted By Natrone
Everything works fine for me. If I press * then...

Everything works fine for me. If I press * then the <CALL> key it take me directly into making a phone call. If I decide not to make a call, and escape out it goes back to locked state. If I do...
Forum: BES Admin Corner 01-09-2007, 12:21 PM
Replies: 9
Views: 1,359
Posted By Natrone
Sounds like a desktop issue. Have you tried...

Sounds like a desktop issue. Have you tried recreating his outlook profile?
Forum: BES Admin Corner 12-19-2006, 02:10 PM
Replies: 12
Views: 5,193
Posted By Natrone
We use NEEDText as well. It's works well and it...

We use NEEDText as well. It's works well and it will be much nicer in the future as RIM has just acquired them.
Forum: BES Admin Corner 12-06-2006, 05:11 PM
Replies: 1
Views: 1,432
Posted By Natrone
Send As Receive As Administer Information...

Send As
Receive As
Administer Information Store
Forum: BES Admin Corner 12-06-2006, 04:09 PM
Replies: 19
Views: 11,928
Posted By Natrone
It could be several things. 1. Are you sure...

It could be several things.
1. Are you sure you have Data Service on the device and it's set up for BES on the Sprint network?
2. Do you have any rules set in your profile that would limit...
Forum: BES Admin Corner 12-06-2006, 12:40 PM
Replies: 4
Views: 1,500
Posted By Natrone
Knife-Edge Cutover. Check out the upgrade guides...

Knife-Edge Cutover. Check out the upgrade guides on blackberry.com. You can do it in less than 30 minutes all at once.
Forum: BES Admin Corner 12-06-2006, 12:36 PM
Replies: 4
Views: 6,690
Posted By Natrone
Are you running a SQL database?

Are you running a SQL database?
Forum: BES Admin Corner 12-04-2006, 05:38 PM
Replies: 2
Views: 1,756
Posted By Natrone
Are you talking about their Cals? If so, you can...

Are you talking about their Cals? If so, you can add the cals now actually as long as it's a separate database.
Forum: BES Admin Corner 12-01-2006, 04:20 PM
Replies: 15
Views: 7,585
Posted By Natrone
BlackBerry Journal ECL Article...

BlackBerry Journal ECL Article (http://www.blackberry.com/developers/journal/july_2005/net_pushing_multiple.shtml)

Click on the above link, this article is what you want. If you email the...
Forum: BES Admin Corner 12-01-2006, 04:06 PM
Replies: 6
Views: 1,232
Posted By Natrone
You have to change it from the Live...

You have to change it from the Live Communications Server. The default on the server is up to 4 connections at once, which I have no idea why.
Forum: BES Admin Corner 11-20-2006, 03:22 PM
Replies: 3
Views: 1,622
Posted By Natrone
From the Application Developer Guide: Note:...

From the Application Developer Guide:

Note: The web server must set the MIME type for both .cod files and .jad files. For .cod files, the MIME type is application/vnd.rim.cod. For .jad files, the...
Forum: BES Admin Corner 11-16-2006, 01:46 PM
Replies: 3
Views: 1,232
Posted By Natrone
I meant to say the Notes BES server is 4.0.2.4. ...

I meant to say the Notes BES server is 4.0.2.4. The notes mail server is 6.5 I believe.
Forum: BES Admin Corner 11-16-2006, 12:09 PM
Replies: 3
Views: 1,232
Posted By Natrone
Notes and Mime Attachment

Here's our problem:
Two companies merging. 1 is an Exchange environment, the other a Notes environment. Both have BES servers. The exchange environment and BES servers seem to have no problems...
Forum: BES Admin Corner 11-15-2006, 03:12 PM
Replies: 3
Views: 1,622
Posted By Natrone
Found the fix. You have to set the mime types up...

Found the fix. You have to set the mime types up under the IIS settings.
Forum: BES Admin Corner 11-15-2006, 10:42 AM
Replies: 8
Views: 1,327
Posted By Natrone
What's the company?

What's the company?
Forum: BES Admin Corner 10-27-2006, 02:21 PM
Replies: 23
Views: 18,883
Posted By Natrone
Yeah, I love it when the Service Provider does...

Yeah, I love it when the Service Provider does things like this. Every user that has Nextel in our company got this and inquired about getting it. Nice big headache for us. You can either hide the...
Forum: BES Admin Corner 10-27-2006, 09:27 AM
Replies: 23
Views: 18,883
Posted By Natrone
I have the same thing for our LCS piece. I...

I have the same thing for our LCS piece. I actually have two services for each server for the LCS. When I talked to RIM about all of this, they gave it to their escalation team and I haven't heard...
Forum: BES Admin Corner 10-26-2006, 04:35 PM
Replies: 23
Views: 18,883
Posted By Natrone
I had this when we went to SP2. Here's the fix,...

I had this when we went to SP2. Here's the fix, well what fixed the problem for our servers.

If you open up the Blackberry Manager, your Collaboration Services are listed underneath your servers....
Forum: BES Admin Corner 10-25-2006, 10:19 PM
Replies: 3
Views: 1,622
Posted By Natrone
LCS OTA trick?

What's the trick to get LCS over the air to work from an internal company web server? I got the web loader to work so a user can load the LCS client onto their device without the need for a software...
Forum: BES Admin Corner 10-24-2006, 04:42 PM
Replies: 19
Views: 1,583
Posted By Natrone
We'll be in Vegas representing Albertsons. 2 of...

We'll be in Vegas representing Albertsons. 2 of us and ready to party!
Forum: BES Admin Corner 10-17-2006, 04:57 PM
Replies: 3
Views: 3,571
Posted By Natrone
I've done this a couple different ways in the...

I've done this a couple different ways in the past. You can execute them all on a PC, then go into C:\Program Files\Common Files\Research In Motion\Shared and copy the Loader Files folder to the...
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