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Forum: BES Admin Corner 03-28-2013, 05:48 PM
Replies: 1
Views: 1,026
Posted By dpeters11
<confirm> Blackberry devices on BES10

I noticed on my Z10, the <confirm> email no longer works, at least by default. Has this been removed?

It's useful as a quick troubleshooting step.
Forum: BES Admin Corner 03-15-2013, 03:48 PM
Replies: 4
Views: 3,342
Posted By dpeters11
Re: Any issues with Exchange 2010 SP3 on 5.0.4 MR2?

We're going to go with SP2 rolliup 6 which includes the retention option we need. Since it specifically includes a fix for Blackberry, we figure it's fairly safe to load.
Forum: BES Admin Corner 03-14-2013, 08:26 AM
Replies: 4
Views: 3,342
Posted By dpeters11
Any issues with Exchange 2010 SP3 on 5.0.4 MR2?

I know it's not in the compatibility matrix, too new. But has anyone had problems with their BES working with a server that's been upgraded to 2010 SP3? It's currently on SP2.
Forum: BES Admin Corner 01-29-2013, 03:51 PM
Replies: 9
Views: 2,266
Posted By dpeters11
Re: BES Admin response to Battery drain issues.

Honestly can't say I've had this issue. No one's complained to me about Blackberry battery life (though we have plenty). iPhone and Android on the other hand...

Things I would look at, what apps...
Forum: BES Admin Corner 01-29-2013, 03:35 PM
Replies: 4
Views: 880
Posted By dpeters11
Re: Upgrade from 4.1 to 5.0 questions/concerns

I believe you would want the latest MAPI/CDO on Exchange, as well as be on SP2 if you aren't already. RTM and SP1 are limited support, but were for 4.1.7 as well.
Forum: BES Admin Corner 01-29-2013, 03:01 PM
Replies: 4
Views: 880
Posted By dpeters11
Re: Upgrade from 4.1 to 5.0 questions/concerns

BES on the Exchange server is only supported with BES Express and less than 75 users.

I don't remember any particularly large issues with my upgrade, but that was about 5 years ago. I don't think...
Forum: BES Admin Corner 01-28-2013, 09:03 AM
Replies: 3
Views: 870
Posted By dpeters11
Re: BESX5 - 75 user limit?

The limit is because you have it on the Exchange server. Now, I'm not sure that it's actually coded so that you can't have more than 75 on that box, but it is best practice.
Forum: BES Admin Corner 01-16-2013, 02:35 PM
Replies: 9
Views: 12,755
Posted By dpeters11
Re: Z10 Phones and BES 5.0.3

Though around the second quarter, you will be able to load BES10 on the same server as BES 5 (though you'd need to update to SP4).
Forum: BES Admin Corner 01-15-2013, 03:05 PM
Replies: 3
Views: 761
Posted By dpeters11
Re: Is it possible to use BES with a carrier that does not offer a Corporate BES opti

I can't say I've ever heard of a carrier like that. Now, is it conceivable that there's a carrier that offers one plan that does have BES, but not two separate plans? Possibly.

If you have the...
Forum: BES Admin Corner 01-03-2013, 03:35 PM
Replies: 6
Views: 2,326
Posted By dpeters11
Re: BES 5.0.4 MR1 for Exchange removed?

Vox just told me now that it was due to performance issues. I guess the dispatcher service crashing that much could be considered a performance issue...
Forum: BES Admin Corner 12-20-2012, 01:25 PM
Replies: 5
Views: 1,075
Posted By dpeters11
Re: very urgent situation with activating a device

Have you tried using a wired activation through Desktop Manager?
Forum: BES Admin Corner 12-20-2012, 09:39 AM
Replies: 6
Views: 2,326
Posted By dpeters11
Re: BES 5.0.4 MR1 for Exchange removed?

I talked to a tech at Vox, he's seeing the same thing. It's gone both from the public side and their private side to RIM. He's going to ask them about it. He found no posted advisories. They are...
Forum: BES Admin Corner 12-19-2012, 04:04 PM
Replies: 6
Views: 2,326
Posted By dpeters11
Re: BES 5.0.4 MR1 for Exchange removed?

I downloaded it last month.

Here are the release notes. I know that these are sometimes released prior, but I've got the binary as well. Maybe it was accidently released early? It did seem it was...
Forum: BES Admin Corner 12-19-2012, 02:27 PM
Replies: 6
Views: 2,326
Posted By dpeters11
BES 5.0.4 MR1 for Exchange removed?

It used to be on the download page, but not seeing it anymore. Is anyone else seeing this? I was going to apply these this past weekend, but the BesMGMT database was on an old compatibility level....
Forum: BES Admin Corner 09-15-2011, 10:11 AM
Replies: 0
Views: 822
Posted By dpeters11
Installing Verisign certificates on OS4.x with BES

We have a service that includes a Blackberry app called Mimecast. They say we need to install some new Verisign certificates that are not included on OS 4.x devices. I have about 50 of these, mostly...
Forum: BES Admin Corner 07-19-2011, 08:08 AM
Replies: 0
Views: 475
Posted By dpeters11
Blackberry filing messages to wrong folder

I have a user who is having trouble filing messages into folders on his Blackberry. He has a 9800 on 6.0.0.526. BES is 5.0.3.31 on Exchange 2007 SP3. He, as an example, files 7 messages. Two go into...
Forum: BES Admin Corner 04-14-2011, 08:54 AM
Replies: 22
Views: 4,169
Posted By dpeters11
Re: BES 5 SP3 for Domino and Exchange Available

Older post I know, but I haven't been around here lately.

The option is there, but it won't work. I tried it on my Curve 2 running OS5, and it came back saying it wasn't supported. I figure this...
Forum: BES Admin Corner 03-29-2011, 02:52 PM
Replies: 3
Views: 837
Posted By dpeters11
Forum: BES Admin Corner 03-29-2011, 02:04 PM
Replies: 3
Views: 837
Posted By dpeters11
Blackberry Connect on BES 5

Ok, I know Blackberry Connect is a really old product, but does this work in a BES 5 environment? I have a user with a Nokia e62 that wants to hook up to our Exchange BES running 5.0.2.

Thanks
Forum: BES Admin Corner 10-13-2010, 06:36 PM
Replies: 1
Views: 747
Posted By dpeters11
Another PDF vulnerability BES 5

Versions through SP2MR1 are affected.

https://www.blackberry.com/Downloads/browseSoftware.do
Forum: BES Admin Corner 09-17-2010, 09:26 AM
Replies: 0
Views: 567
Posted By dpeters11
Server 2008 and MP3s

We're looking at moving our BES over to 2008 R2 next year, and want to make sure of the pitfalls before we make the move.

I know MP3 files are not supported if the Attachment Service is on a 2008...
Forum: BES Admin Corner 09-07-2010, 08:53 AM
Replies: 4
Views: 681
Posted By dpeters11
It's been a few years since I upgraded to 4.0.7,...

It's been a few years since I upgraded to 4.0.7, but don't remember users having to connect to Desktop Manager. I wasn't going from 4.0.1 though.

Is this in preparation of going to BES or BESX5?
Forum: BES Admin Corner 07-08-2010, 07:47 PM
Replies: 32
Views: 5,223
Posted By dpeters11
I can't believe I'm saying this, but the fix I'm...

I can't believe I'm saying this, but the fix I'm most looking forward to is the elimination of the rpcmorestatus called. They flood my event log like there's no tomorrow. But I think I'll hold off...
Forum: BES Admin Corner 06-02-2010, 01:54 PM
Replies: 23
Views: 3,222
Posted By dpeters11
Thanks. Someone at Mimecast was supposed to get...

Thanks. Someone at Mimecast was supposed to get back to me on this (he was on vacation last week.) We've been told various things, including that Mimecast archiving is required, and that archiving is...
Forum: BES Admin Corner 06-02-2010, 07:48 AM
Replies: 23
Views: 3,222
Posted By dpeters11
Is it possible to bypass RIM NOC?

We have a service for spam/virus filtering and DR called Mimecast. They have a new service that is supposed to keep email flowing to Blackberries if the BES and or Exchange is down. That I...
Forum: BES Admin Corner 04-29-2010, 02:18 PM
Replies: 5
Views: 6,609
Posted By dpeters11
This is the biggest issue going from 4.1.6 MR8 to...

This is the biggest issue going from 4.1.6 MR8 to SP7.

View Document (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB20383)

Very simple exe to run before installing...
Forum: BES Admin Corner 04-29-2010, 02:14 PM
Replies: 2
Views: 565
Posted By dpeters11
Do you still have the Exchange 2003 System...

Do you still have the Exchange 2003 System Manager installed on BES? You remove that and install the Exchange CDO 1.2.1 package. Make sure to get the Exchange version, not Outlook. The latest version...
Forum: BES Admin Corner 04-29-2010, 02:03 PM
Replies: 10
Views: 3,955
Posted By dpeters11
Unfortunately, it's where they drew the line. If...

Unfortunately, it's where they drew the line. If the user is in your network, you can use the Desktop Manager and activate via usb as Penguin says.
Forum: BES Admin Corner 04-27-2010, 02:01 PM
Replies: 2
Views: 1,373
Posted By dpeters11
To save a little time in logging in, you can go...

To save a little time in logging in, you can go to BlackBerry Solution topology > BlackBerry Domain > Component view > BlackBerry Administration Service > AD Authentication and set the default...
Forum: General 9600 Series Discussion - Tour 04-22-2010, 08:37 AM
Replies: 3
Views: 985
Posted By dpeters11
I wish all my users were as easy going. I may...

I wish all my users were as easy going. I may just need to suggest downgrading.
Forum: General 9600 Series Discussion - Tour 04-22-2010, 08:19 AM
Replies: 3
Views: 985
Posted By dpeters11
Clock not updating on lock screen with 5.0

I have a Tour user that ever since upgrading, his clock when the unit is locked is not updating. I believe some of the other notifications, like SMS aren't updating either. It beeps or vibrates...
Forum: BES Admin Corner 04-16-2010, 02:00 PM
Replies: 7
Views: 1,597
Posted By dpeters11
Does he have the right BES data plan? I've seen...

Does he have the right BES data plan? I've seen it get dropped for the stupidest reasons, and multiple times on the same user.
Forum: BES Admin Corner 01-22-2010, 10:35 AM
Replies: 3
Views: 597
Posted By dpeters11
That's what I was going to do, the issue listed...

That's what I was going to do, the issue listed in the release notes just made me stop, especially since we've had GC issues in the past.

We'll still have users on 03, the migration is going slower...
Forum: BES Admin Corner 01-22-2010, 09:59 AM
Replies: 3
Views: 597
Posted By dpeters11
Moving besadmin to Exchange 07

I'm moving the mailbox tonight (from Exchange 03 to 07). I wasn't planning on doing it, but do I need to install SP7 first? I'm seeing this in the release notes: (SDR 196895) In previous versions of...
Forum: Network Outages - powered by DataOutages.com 11-04-2009, 06:16 PM
Replies: 0
Views: 1,628
Posted By dpeters11
AT&T outage in WV?

I'm seeing multiple BB users in Charleston not getting data, last contact about 5:15pm. Anyone else seeing this?
Forum: BES Admin Corner 09-08-2009, 08:11 AM
Replies: 0
Views: 446
Posted By dpeters11
Anyone use VoxMobile instead of TSupport?

We're considering our options with the new TSupport price. One I've been hearing of is VoxMobile. Does anyone have any experience or thoughts on using them instead of TSupport? Right now we have Tx2...
Forum: BES Admin Corner 08-27-2009, 04:09 PM
Replies: 0
Views: 501
Posted By dpeters11
Wireless upgrade of Bold to .297

Any reasons why I wouldn't be able to do a wireless upgrade from my BES of AT&T Bolds from .167 to .297? I did one yesterday and one this morning, both worked fine. Now no matter what device I...
Forum: General 9000 Series Discussion - Bold 08-27-2009, 03:35 PM
Replies: 526
Views: 60,316
Posted By dpeters11
Nope BES has to be right. I did one yesterday and...

Nope BES has to be right. I did one yesterday and one this morning. Now others won't go through, doesn't give the right OS in the update to box. The OS doesn't actually go on the BES, that's carrier...
Forum: General 9000 Series Discussion - Bold 08-27-2009, 02:05 PM
Replies: 526
Views: 60,316
Posted By dpeters11
I'm trying to update a device through my BES....

I'm trying to update a device through my BES. I've done two of them with no problem from 4.6.0.167 to 4.6.0.297. Now I try to upgrade a device and it gives the upgrade to as .167 not .297. Has it...
Forum: BES Admin Corner 07-17-2009, 11:18 AM
Replies: 8
Views: 983
Posted By dpeters11
Yeah, in this case we had to physically shut...

Yeah, in this case we had to physically shut everything off. I think I'll just have to maintain a list of addresses.
Forum: BES Admin Corner 07-17-2009, 08:27 AM
Replies: 10
Views: 3,678
Posted By dpeters11
There are a few things to keep in mind. If the...

There are a few things to keep in mind. If the device is not in contact with the BES, the kill command will only last a few days at RIM. What I usually do is purge pending, then send the command. If...
Forum: BES Admin Corner 07-17-2009, 08:22 AM
Replies: 8
Views: 983
Posted By dpeters11
Didn't think about PIN messaging, how would I do...

Didn't think about PIN messaging, how would I do a mass PIN message?
Forum: BES Admin Corner 07-16-2009, 08:18 PM
Replies: 8
Views: 983
Posted By dpeters11
How best to notify BES users of outage with BES down

Say there is a network problem and in an attempt to minimize damage you shut down all your servers. Domain controllers, proxy, BES, Citrix, Terminal Server, Exchange, DMS, everything.

One of the...
Forum: BES Admin Corner 07-16-2009, 02:59 PM
Replies: 13
Views: 967
Posted By dpeters11
I don't get it myself, but in my case after the...

I don't get it myself, but in my case after the one AD server was no longer a GC, and the BES logs showed it going to a valid GC server I still had problems. We put the GC back on the one server and...
Forum: BES Admin Corner 07-16-2009, 02:55 PM
Replies: 3
Views: 587
Posted By dpeters11
The new MR6 has an item for calendar...

The new MR6 has an item for calendar synchronization, though it says performance issues with problems with the MAPI profile. At least for BB->Exchange calendar sync, it could also be a Global Catalog...
Forum: BES Admin Corner 07-15-2009, 07:23 PM
Replies: 9
Views: 1,448
Posted By dpeters11
The carrier doesn't matter, the BES doesn't care...

The carrier doesn't matter, the BES doesn't care about that. You say that the activation email is received by the Exchange server. This may be a matter of semantics, but do you actually see the...
Forum: BES Admin Corner 07-15-2009, 07:17 PM
Replies: 11
Views: 792
Posted By dpeters11
If you have only one Exchange server, and other...

If you have only one Exchange server, and other users work fine with the same functions, then that to me rules out some of the common issues like CDO mismatch etc. I'd go with juwaack68's...
Forum: BES Admin Corner 07-15-2009, 07:08 PM
Replies: 13
Views: 967
Posted By dpeters11
What about your domain controllers? Do you have...

What about your domain controllers? Do you have any that aren't global catalogs? Your environment sounds small enough that it might not be this issue, but I had the exact same problem and it was a...
Forum: BES Admin Corner 07-15-2009, 08:59 AM
Replies: 11
Views: 792
Posted By dpeters11
What version of BES and Exchange do you have...

What version of BES and Exchange do you have currently? Are all other users able to sync tasks, and are they on the same Exchange server as the one thats not working?
Forum: BES Admin Corner 07-15-2009, 08:26 AM
Replies: 1
Views: 867
Posted By dpeters11
My own MAPI errors

I'm having a MAPI issue on my BES 4.1SP6 server. We had to redo a few servers due to an SMS error and BES was one of them. Everything was going well until I installed Office 2007 for 2007 document...
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