BlackBerry Forums Support Community
              
Register Sponsored By BlackBerryFAQ Today's Posts

Go Back

BlackBerry Forums Support Community

 Search Forums Go

Search Results

Page 1 of 2 1 2
Showing results 1 to 50 of 73
Search took 0.01 seconds. Search: Posts Made By: RJeffDay
Forum: BES Admin Corner 08-03-2011, 02:31 PM
Replies: 1
Views: 1,851
Posted By RJeffDay
Limiting Email to Thirty Days

I need to limit Lotus Notes email pushed to BB devices to no more than thirty days.

How can this be done in BES 5.0?

We need to make sure that every BB device on our BES and BBX carries no...
Forum: BES Admin Corner 03-31-2011, 07:45 AM
Replies: 2
Views: 1,065
Posted By RJeffDay
Re: Users unable to see BB Email

Generating the email from the BB handheld device.
Forum: BES Admin Corner 03-30-2011, 03:53 PM
Replies: 2
Views: 1,065
Posted By RJeffDay
Question Users unable to see BB Email

I have a BB 8530 user who states that when he sends out mail using his Lotus Notes BES account, that users who are on a Droid platform are unable to see the body of the email. They are able to see...
Forum: BES Admin Corner 11-12-2010, 03:05 PM
Replies: 17
Views: 3,439
Posted By RJeffDay
Re: Extremely Slow EA since moving to BES 5.0.2

I've had the same issues.

I'm not sure what actually works but in the past I have just run a quick diagnostic on the device, deleted the user from the BES, re-added them, and then performed the...
Forum: BES Admin Corner 11-12-2010, 03:02 PM
Replies: 1
Views: 1,555
Posted By RJeffDay
Question Checking for the 'last sent time'

Where do you go in BES 5.0.2 to see when a BlackBerry device last sent an email?

I don't want to see the last time the BES 'reached out' and touched the users mail file, but I actually want to see...
Forum: BES Admin Corner 11-08-2010, 03:22 PM
Replies: 0
Views: 883
Posted By RJeffDay
Question Anyone else? Egyptian users unable to read email.

Received the following message from a BES user in Egypt:

"How are you? Hope you are doing well
We have problem here in Egypt with all users have BlackBerry that all emails in Arabic language...
Forum: BES Admin Corner 11-08-2010, 03:17 PM
Replies: 4
Views: 1,601
Posted By RJeffDay
But can you point the BES to look at a Lotus...

But can you point the BES to look at a Lotus Notes server AND an Outlook machine so it can provide for two different kinds of email support?
Forum: BES Admin Corner 11-05-2010, 10:40 AM
Replies: 4
Views: 1,601
Posted By RJeffDay
Question BES 5.0.2 - Can you run Outlook and Lotus Notes together?

Just wondering... Can you run two different mail OS's from one BES server?

IE: Can you have a Lotus Notes Server and an MS Outlook server both running mail from a BES 5.0.2 server at the same...
Forum: BES Admin Corner 10-25-2010, 10:34 AM
Replies: 2
Views: 1,892
Posted By RJeffDay
THANKS! We just went from BES 4.1.4 to BES...

THANKS!

We just went from BES 4.1.4 to BES 5.0.2 and I'm trying to get used to the new interface...

I have the Admin Doc for 5.0.2 but it seems to be a little sketchy...
Forum: BES Admin Corner 10-25-2010, 10:06 AM
Replies: 2
Views: 1,892
Posted By RJeffDay
Question BES 5.0.2 - Specify Activation Password: How?

I've found the place where I put in the password and time to allow a user to perform a new BES Enterprise Activation, but how do I get the system to 'take' the password?

I do not see any 'button'...
Forum: BES Admin Corner 10-01-2010, 11:05 AM
Replies: 11
Views: 3,729
Posted By RJeffDay
GOOD NEWS!!! I was able to successfully...

GOOD NEWS!!!

I was able to successfully activate the user on another device.

Does this point to the problem being the device or the cellular carrier or both?
Forum: BES Admin Corner 09-30-2010, 10:52 AM
Replies: 11
Views: 3,729
Posted By RJeffDay
Penguin3107: YES. The user is from the UAE...

Penguin3107:

YES. The user is from the UAE and has verified many times that he has a BB Enterprise Data Plan on his phone account.

NO. I have not gone through the RIM KB article for...
Forum: BES Admin Corner 09-30-2010, 08:30 AM
Replies: 11
Views: 3,729
Posted By RJeffDay
Yes. We have one other 9800 device up and...

Yes. We have one other 9800 device up and running just fine on our BES...

Anything else you can think of?
Forum: BES Admin Corner 09-29-2010, 11:46 AM
Replies: 11
Views: 3,729
Posted By RJeffDay
Good idea! We're working on that now... Thanks!...

Good idea! We're working on that now... Thanks!

Any other possible ideas?
Forum: BES Admin Corner 09-29-2010, 08:53 AM
Replies: 11
Views: 3,729
Posted By RJeffDay
Question User unable to activate on the BES

I have one user who is unable to activate on our BES. He has been added and deleted to the BES multiple times, a Lotus Notes Connection document has been confirmed from the BES to his mail server,...
Forum: BES Admin Corner 09-29-2010, 08:32 AM
Replies: 4
Views: 3,802
Posted By RJeffDay
You will have to have your BES Admin reset the...

You will have to have your BES Admin reset the activation password from the server before you are able to connect.
Forum: BES Admin Corner 09-27-2010, 02:20 PM
Replies: 2
Views: 1,471
Posted By RJeffDay
Question Input BB PIN on BES

I know this can be done but I just cannot remember how or where to do it at.

I am unable to connect the BB device to our server but isn't there a way to manually enter a users PIN before the...
Forum: BES Admin Corner 09-17-2010, 02:09 PM
Replies: 2
Views: 2,999
Posted By RJeffDay
What fixed it for you? I'm having the same...

What fixed it for you? I'm having the same problem with my Lotus Notes clients. Sent folder does not sync with the handheld...

HANDHELD: Users can see messages sent from the Handheld but are...
Forum: BES Admin Corner 09-17-2010, 02:00 PM
Replies: 3
Views: 2,288
Posted By RJeffDay
I thought that RIM backed down and gave the UAE a...

I thought that RIM backed down and gave the UAE a few BB servers to install over there so the Gov't could monitor everything at the server level...

Am I wrong?
Forum: BES Admin Corner 09-15-2010, 07:59 AM
Replies: 4
Views: 677
Posted By RJeffDay
There is no 'folder redirection' listed on the...

There is no 'folder redirection' listed on the device.

YES. Redirection is set to TRUE on the BES for the user.

Any other ideas?
Forum: BES Admin Corner 09-14-2010, 03:42 PM
Replies: 4
Views: 677
Posted By RJeffDay
I dont see that Folder Redirection in my Lotus...

I dont see that Folder Redirection in my Lotus Notes Client.
When I hit the Menu Button I see -_> Save, change app or close
Forum: BES Admin Corner 09-14-2010, 03:16 PM
Replies: 4
Views: 677
Posted By RJeffDay
Question No more Sent Mssg's from Mail Client

I've got a group of users in Mexico who are no longer able to see mail that has been sent from their Lotus Notes Client. They have stated that nothing has changed.

I have also verified that it...
Forum: BES Admin Corner 08-12-2010, 03:55 PM
Replies: 2
Views: 1,358
Posted By RJeffDay
Company Termination and Security

In my company we have both personal and corporate owned BB devices. (I know... I hate it too...)

ANYWHO...

My questions is: Is there a way to selectively remove the users mailbox, calendar,...
Forum: BES Admin Corner 03-11-2010, 12:35 PM
Replies: 5
Views: 1,164
Posted By RJeffDay
You also might try downloading the simulator for...

You also might try downloading the simulator for that particular model. You can 'see' exactly what he's seeing when you get him on the phone... I know this has come in quite handy for me in the...
Forum: BES Admin Corner 02-11-2010, 12:02 PM
Replies: 2
Views: 1,330
Posted By RJeffDay
Yes the environment is clustered. A new...

Yes the environment is clustered.

A new connection doc was created between the BES and the new LNS02 but that did not seem to resolve the issue...
Forum: BES Admin Corner 02-10-2010, 02:52 PM
Replies: 2
Views: 1,330
Posted By RJeffDay
Question Lotus Notes Server Failover: What Happens Now?

What happens to my BES clients whose mail files reside on Lotus Notes Server 01 when it fails? They are automatically routed to Lotus Notes Server 02 so they can continue to get mail on their...
Forum: BES Admin Corner 01-29-2010, 03:39 PM
Replies: 18
Views: 1,716
Posted By RJeffDay
Funny... the first two options are threads...

Funny... the first two options are threads started by ME!
Forum: BES Admin Corner 01-29-2010, 02:22 PM
Replies: 18
Views: 1,716
Posted By RJeffDay
BES 4.1 Lotus Notes Domino 8.5.1

BES 4.1
Lotus Notes Domino 8.5.1
Forum: BES Admin Corner 01-29-2010, 01:40 PM
Replies: 18
Views: 1,716
Posted By RJeffDay
OK... I can buy that. I just think that...

OK... I can buy that.

I just think that the term 'Last Contact Time' is a little misleading if what it really means is 'the last time the BES attempted' to contact a BB Device...
Forum: BES Admin Corner 01-29-2010, 01:13 PM
Replies: 18
Views: 1,716
Posted By RJeffDay
Well... Are you 'sure' that this is what your...

Well... Are you 'sure' that this is what your 'Last Contact Time' is telling you? Are you positive that the last time your BES actually 'spoke' to that users device is indicated in the 'Last...
Forum: BES Admin Corner 01-29-2010, 11:41 AM
Replies: 18
Views: 1,716
Posted By RJeffDay
Yes, knottyrope, that does tell me something... ...

Yes, knottyrope, that does tell me something... I have to put the BES data from two or three different fields together in order to get a clear picture of a users status.

BUT... The question is...
Forum: BES Admin Corner 01-29-2010, 11:15 AM
Replies: 18
Views: 1,716
Posted By RJeffDay
You are correct knottyrope. "No need to get...

You are correct knottyrope. "No need to get snippy" except for the fact that it allowed me to vent over what is becoming a frustrating problem. Thank you for granting me a forum where others...
Forum: BES Admin Corner 01-29-2010, 10:31 AM
Replies: 18
Views: 1,716
Posted By RJeffDay
Because, knottyrope, my users are not as good as...

Because, knottyrope, my users are not as good as your users.

I am SURE that all of YOUR users inform you of EVERYTHING they are going to do before they do it. I am SURE that YOUR users NEVER do...
Forum: BES Admin Corner 01-29-2010, 10:05 AM
Replies: 18
Views: 1,716
Posted By RJeffDay
Got it fixed... Thanks for looking...

Got it fixed... Thanks for looking...
Forum: BES Admin Corner 01-29-2010, 09:48 AM
Replies: 18
Views: 1,716
Posted By RJeffDay
Question Please help me understand what the fields represent.

Take a look at the attached image from my BES server and PLEASE assist me in understanding what I am looking at.

Doug G. had his BlackBerry account TERMINATED with his wireless provider when he...
Forum: BES Admin Corner 01-28-2010, 11:52 AM
Replies: 33
Views: 3,979
Posted By RJeffDay
NOPE. I have gone 'round and round' with my...

NOPE.

I have gone 'round and round' with my superior but no one will budge.

I even set up an IT Policy but they refuse to let me implement it.

*SIGH*

Just waiting for that day...
Forum: BES Admin Corner 01-28-2010, 11:50 AM
Replies: 5
Views: 3,410
Posted By RJeffDay
Angry Last Contact Time: What is REAL??!!?? Getting very irritated with DEAD users.

How do you know when a user has STOPPED using their BlackBerry?

When a user turns in their BlackBerry for an iPhone and stops wireless service to their BlackBerry, HOW does the BB ADMIN know if...
Forum: BES Admin Corner 12-21-2009, 10:38 AM
Replies: 10
Views: 2,760
Posted By RJeffDay
Is this even possible to do? Can an unknown user...

Is this even possible to do? Can an unknown user just slip in a SIM card and begin using the 'old' phone on my BES if it is not wiped?
Forum: BES Admin Corner 12-21-2009, 10:15 AM
Replies: 10
Views: 2,760
Posted By RJeffDay
I am SURE it does not resolve to March 3rd...

I am SURE it does not resolve to March 3rd because the other 300+ users I have on my BES all show 'Last Contact Times' of 2009-12-21 which is TODAY'S DATE.
Forum: BES Admin Corner 12-21-2009, 09:45 AM
Replies: 10
Views: 2,760
Posted By RJeffDay
This is simply not true for me. As I stated...

This is simply not true for me. As I stated before, I have a BES user who TURNED IN HIS BB PHONE and STOPPED HIS WIRELESS SERVICE to the BB in June of 2009. That's nearly FIVE MONTHS AGO!!!

My...
Forum: BES Admin Corner 12-18-2009, 04:27 PM
Replies: 10
Views: 2,760
Posted By RJeffDay
Well if they don't call and TELL YOU they are not...

Well if they don't call and TELL YOU they are not using their BB anymore, HOW in the HECK is an ADMIN supposed to know?

"GOSH DANGIT JIM!!! I'm a BlackBerry Administrator, not a mind reader..."
Forum: BES Admin Corner 12-18-2009, 04:19 PM
Replies: 10
Views: 2,760
Posted By RJeffDay
I just got off the phone with another user that...

I just got off the phone with another user that my BES shows a Last Contact Time of 2009-12-03 @ 20:02.

This guy says he hasn't used his BlackBerry since Father's Day when his kids gave him an...
Forum: BES Admin Corner 12-18-2009, 03:58 PM
Replies: 10
Views: 2,760
Posted By RJeffDay
Question Last Contact Time: Errors?

So here's the story...

JC has had AT&T cut their service to her BB. She has opted to go with an iPhone (Boo!). Anyway... She tells me this three weeks AFTER her BB has been cut from AT&T at...
Forum: BES Admin Corner 12-02-2009, 01:51 PM
Replies: 3
Views: 1,534
Posted By RJeffDay
Thanks everyone... Much appreciated...

Thanks everyone... Much appreciated...
Forum: BES Admin Corner 11-30-2009, 11:07 AM
Replies: 3
Views: 1,534
Posted By RJeffDay
Question Why did Email go to PMM?

My user noticed that the email in his Sent folder all had a "." at the end of each email address.
This would force Domino to treat this as a different Domain than ABC Domain and fwd these emails to...
Forum: BlackBerry Versus 11-11-2009, 03:02 PM
Replies: 121
Views: 54,511
Posted By RJeffDay
This may be a moot point, but when I had my...

This may be a moot point, but when I had my Windows Mobile phone, a touch screen was so unwieldy that I told myself, "Touch screen... never again."
[/list]

I now own my first touch screen phone. ...
Forum: BES Admin Corner 10-13-2009, 11:41 AM
Replies: 2
Views: 1,212
Posted By RJeffDay
Frustrated: Some BB's not receivng email from BES

BES Version 4.1.4.12
Domino 6.5.5

I have nine users whose mail resides on a Domino server who are NOT getting email to their BB's. I also have six users on this same server who ARE getting their...
Forum: BES Admin Corner 09-14-2009, 03:04 PM
Replies: 6
Views: 928
Posted By RJeffDay
Working on a Sales Logic Mobile app...

Working on a Sales Logic Mobile app...
Forum: BES Admin Corner 09-14-2009, 03:01 PM
Replies: 6
Views: 928
Posted By RJeffDay
Question Does the BES have it's own PIN?

I'm looking for the PIN on my BES.

Does the BES have a PIN and if so, where can I find it?

Thanks,

JDay
Forum: General 9600 Series Discussion - Tour 09-01-2009, 03:25 PM
Replies: 1
Views: 992
Posted By RJeffDay
Unhappy Help: Shut off Email Alert

I have a user who is trying to get a ringer to sound for TXT msgs AND the Phone while the BES Email is silent with just an LED indicator.

We can adjust all 3rd party mail accounts to do this but...
Showing results 1 to 50 of 73
Page 1 of 2 1 2

 
Forum Jump

NEW DELL OEM REPLACEMENT PROJECTOR LAMP FOR 4220 4320 GENUINE ORIGINAL picture

NEW DELL OEM REPLACEMENT PROJECTOR LAMP FOR 4220 4320 GENUINE ORIGINAL

$198.22


Dell OEM Latitude Rugged Extreme 5414 Driving Board Cable for Cable 5414VERTCBL picture

Dell OEM Latitude Rugged Extreme 5414 Driving Board Cable for Cable 5414VERTCBL

$8.95


Dell OEM Latitude Rugged Extreme 7404 GPS Antenna Junction Cable Cable KMX0M picture

Dell OEM Latitude Rugged Extreme 7404 GPS Antenna Junction Cable Cable KMX0M

$2.95


Dell OEM Latitude Rugged Extreme 7404 Left and Right Mouse Buttons 00008 picture

Dell OEM Latitude Rugged Extreme 7404 Left and Right Mouse Buttons 00008

$5.95


DELL 330-6581 3306581 725-10229 OEM LAMP FOR 1510X 1610HD 1610X - Made By DELL picture

DELL 330-6581 3306581 725-10229 OEM LAMP FOR 1510X 1610HD 1610X - Made By DELL

$39.98


Genuine OEM Dell 2375 B2375dnf B2375dfw 110V Fuser fixing N41P2 sku 724-BBCI picture

Genuine OEM Dell 2375 B2375dnf B2375dfw 110V Fuser fixing N41P2 sku 724-BBCI

$94.99






Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.

Contact Us - BlackBerryForums.com - Archive - Top