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Forum: BES Admin Corner 10-29-2013, 03:58 AM
Replies: 0
Views: 1,085
Posted By DavidAdams
Question BES10 - Do I really need Active Directory in a Domino Domain?

Subject line says it all.

We have an Active directory running on the main site for about 150 members of staff of whom about 10 have devices, currently using Lotus Traveler, which I would like to be...
Forum: General Z10 Series Discussion - BlackBerry 10 07-18-2013, 03:22 AM
Replies: 6
Views: 3,561
Posted By DavidAdams
Re: Z10 and wifi issues

Apart from the fact that I am not able to make any changes to the works AP settings to test the theory, my home uses a longer key than work. Work uses 10 characters, home is 13.

The symptoms are...
Forum: General Z10 Series Discussion - BlackBerry 10 07-17-2013, 09:50 AM
Replies: 6
Views: 3,561
Posted By DavidAdams
Re: Z10 and wifi issues

Update in response to a thread elsewhere:

The access point here in work is a NetGear WN604. the Z10 was fine last night at home connected to my EE router, I will check again when I go home as to...
Forum: General Z10 Series Discussion - BlackBerry 10 07-17-2013, 08:48 AM
Replies: 6
Views: 3,561
Posted By DavidAdams
Z10 and wifi issues

I have access to two Z10s and they are both exhibiting the same issue.

On initial connection to the WiFi they work just fine for about 5 minutes and then, despite them still showing connected, all...
Forum: BES Admin Corner 06-11-2013, 02:39 AM
Replies: 4
Views: 3,357
Posted By DavidAdams
Re: ActiveSync for Lotus Domino.

Don't think so, but not 100% certain

Officially the Z10 isn't supported until you upgrade to v9 but we are successfully using v8.5.3, both Domino and Traveler, without any issues.

All I can suggest...
Forum: Network Outages - powered by DataOutages.com 05-03-2013, 08:13 AM
Replies: 5
Views: 2,086
Posted By DavidAdams
Re: RIM Outage affecting EUROPE ?

Same here, glad it's not just us.
Forum: BES Admin Corner 02-27-2013, 09:45 AM
Replies: 16
Views: 3,832
Posted By DavidAdams
Re: BES 10 and BES 4.1.7

Hi KnottyRope

Thanks for that.

I was fully aware that 4.1.7 had gone EOL, but as it does all we need and there's no money for anything new at present the urge to upgrade has been resisted.
Forum: BES Admin Corner 02-26-2013, 08:43 AM
Replies: 16
Views: 3,832
Posted By DavidAdams
Re: BES 10 and BES 4.1.7

Thanks for the clarification.

Do you know if BDS10 will co-exist with my 4.1.7, when the "shared" system finally becomes available?

I know my signature says, but please bear in mind this is for...
Forum: BES Admin Corner 02-26-2013, 05:30 AM
Replies: 16
Views: 3,832
Posted By DavidAdams
Re: BES 10 and BES 4.1.7

Thanks for the replies folks.

I had suspected we would need to upgrade to 5.0.4 and then put 10 on alongside it. I assume that is possible on a single server?

We don't use a lot of policies but do...
Forum: BES Admin Corner 02-15-2013, 09:46 AM
Replies: 16
Views: 3,832
Posted By DavidAdams
BES 10 and BES 4.1.7

In an attempt to get a definitive answer before the floodgates open, we have an existing BES 4.1.7 for Domino working just fine for 70 users.

The first Z10 is on the horizon.

Can I install the BES...
Forum: BES Admin Corner 01-24-2012, 05:53 AM
Replies: 0
Views: 772
Posted By DavidAdams
Impact on Domino mail server

We are having performance issues on our Domino Mail server which go away when the BES is stopped.

Config:
Domino
2GHZ Xeon E4400
4Gb RAM, Windows 2003 SBS Server
250ish users

BES
2GHz Core2Duo
Forum: Rumor Mill 06-23-2011, 08:42 AM
Replies: 1
Views: 3,049
Posted By DavidAdams
BES Express for Domino to be discontinued?

Anyone got any info on this blog posting?

RIM to Discontinue BES Express for IBM Lotus Domino? | CIO Blogs...
Forum: BES Admin Corner 03-25-2010, 04:03 AM
Replies: 8
Views: 2,255
Posted By DavidAdams
Check with your carrier you do have a BES,...

Check with your carrier you do have a BES, Enterprise, data plan.
Forum: BES Admin Corner 03-22-2010, 08:54 AM
Replies: 14
Views: 1,638
Posted By DavidAdams
You need a Domino instance on the box you are...

You need a Domino instance on the box you are installing the BES on.
Forum: BES Admin Corner 03-22-2010, 07:14 AM
Replies: 21
Views: 2,980
Posted By DavidAdams
Something we are looking into at present because...

Something we are looking into at present because our sales staff in the Far East can't get unlimited wordwide tariffs easily is to source the device and SIM here in the UK, on our unlimited worldwide...
Forum: BES Admin Corner 02-22-2010, 06:10 AM
Replies: 1
Views: 1,172
Posted By DavidAdams
Hope this helps Character limit on Notes...

Hope this helps

Character limit on Notes (http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8300/character-limit-on-notes/m-p/82512)
Forum: BES Admin Corner 02-18-2010, 10:29 AM
Replies: 5
Views: 536
Posted By DavidAdams
Somewhere on here is some Visual Basic I have...

Somewhere on here is some Visual Basic I have written that searches through all the log files for a given string, you may find it useful. Think it's called LogAnalysis.

I take no credit for the...
Forum: BES Admin Corner 02-15-2010, 04:37 AM
Replies: 6
Views: 2,184
Posted By DavidAdams
You may be really lucky with your carrier, which...

You may be really lucky with your carrier, which I notice is O2, and they get you the upgrade key at a reduced price. For us we started with SBE and our account manager managed to get us the upgrade...
Forum: BES Admin Corner 02-09-2010, 06:36 AM
Replies: 3
Views: 904
Posted By DavidAdams
Can't say for their BB offering but I am using...

Can't say for their BB offering but I am using the mail2web Exchange service on my Sony Xperia and I get full OTA synch of email, calendar, contacts and tasks. I can see no reason why their BB...
Forum: BES Admin Corner 02-08-2010, 02:55 AM
Replies: 12
Views: 1,314
Posted By DavidAdams
The only thing you might miss when going to BPS...

The only thing you might miss when going to BPS from SBE is Enterprise Messenger.
Forum: BES Admin Corner 02-02-2010, 02:35 AM
Replies: 12
Views: 7,424
Posted By DavidAdams
Personally I use QueryExpress...

Personally I use QueryExpress (http://www.albahari.com/queryexpress.aspx) as this enables me to query the SQL sever directly from my PC. Its a single exe file that doesn't need to be installed.

The...
Forum: Bluetooth Connection 12-02-2009, 08:10 AM
Replies: 0
Views: 1,467
Posted By DavidAdams
Question Which models support the RSAP connection

Subject line really says it all.

I am trying to find out which BBs support the RSAP protocol to allow the handsfree kit in a UK VW Passat CC to download the devices address book to the car kit.
Forum: BES Admin Corner 11-06-2009, 05:40 AM
Replies: 2
Views: 3,547
Posted By DavidAdams
Not sure it's what you are looking for but here's...

Not sure it's what you are looking for but here's the icons as extracted from the BerryStats
Forum: BES Admin Corner 10-27-2009, 11:12 AM
Replies: 14
Views: 2,313
Posted By DavidAdams
How does your internal DNS resolve something new?...

How does your internal DNS resolve something new? Surely at some point something must go out to an ISP level DNS server?
Forum: BES Admin Corner 10-21-2009, 02:37 AM
Replies: 2
Views: 958
Posted By DavidAdams
This caught me out when i first installed and my...

This caught me out when i first installed and my solution was was to use

<PC-Name>\SQLInstance
Forum: BES Admin Corner 10-15-2009, 09:03 AM
Replies: 7
Views: 1,761
Posted By DavidAdams
We pay O2 45 per month for unlimited...

We pay O2 45 per month for unlimited international BES traffic. Think this is on top of any voice/SMS charges.
Forum: BES Admin Corner 09-17-2009, 10:02 AM
Replies: 7
Views: 1,124
Posted By DavidAdams
It's the data plan with the carrier, as said...

It's the data plan with the carrier, as said above you ned to check it is an Enterprise one.
Forum: BES Admin Corner 09-17-2009, 09:40 AM
Replies: 7
Views: 1,124
Posted By DavidAdams
Does he have the correct tariff on his new SIM?

Does he have the correct tariff on his new SIM?
Forum: BES Admin Corner 09-15-2009, 09:57 AM
Replies: 10
Views: 1,262
Posted By DavidAdams
Ok, everything is fine except they can't send...

Ok, everything is fine except they can't send email?

Does the BPSAdmin have the appropriate access rights to their mail file, and not the BESAdmin that you initially used?
Forum: BES Admin Corner 09-11-2009, 06:02 AM
Replies: 6
Views: 1,899
Posted By DavidAdams
On the device go to Messages - Options - Email...

On the device go to Messages - Options - Email Reconciliation and check the settings there. They should probably read

Delete On - Mailbox and handheld
Wireless Reconcile - On
On Conflicts - Mailbox...
Forum: BES Admin Corner 09-10-2009, 03:20 AM
Replies: 39
Views: 2,253
Posted By DavidAdams
Agreed, having played with VM briefly it is very...

Agreed, having played with VM briefly it is very much a click and go experience to get it up and running. Suppose it took me half a day to get it to the point where I am happy using it, albeit for...
Forum: BES Admin Corner 09-08-2009, 10:17 AM
Replies: 3
Views: 982
Posted By DavidAdams
Alternatively use Excel to lookup your SQL...

Alternatively use Excel to lookup your SQL directly, vUserConfigStats should have most if not all the info you need. That way there is little/no risk to your SQL by a slip in the query statement.
Forum: BES Admin Corner 09-07-2009, 04:35 AM
Replies: 2
Views: 590
Posted By DavidAdams
Ok, silly observation but it was my "gotcha" when...

Ok, silly observation but it was my "gotcha" when i first installed SBE, the definition for the database needs the full SQL instance, PCNAME\SQLInstance, even if the SQL in on the same box.
Forum: BES Admin Corner 09-04-2009, 03:21 AM
Replies: 5
Views: 1,419
Posted By DavidAdams
You don't say which version of SQL Express you...

You don't say which version of SQL Express you have but if it's 2005 here's the Management Studio, Microsoft download...
Forum: BES Admin Corner 08-31-2009, 02:32 AM
Replies: 22
Views: 12,324
Posted By DavidAdams
It's not mine either. :smile: This assumes you...

It's not mine either. :smile:

This assumes you have access to the SQL server remotely.

Setup an Excel spread sheet so that it queries your BES SQL, i look in vUserConfigStats.

In Excel go to...
Forum: BES Admin Corner 08-27-2009, 02:23 AM
Replies: 22
Views: 12,324
Posted By DavidAdams
Querying the SQL direct is very simple to do, as...

Querying the SQL direct is very simple to do, as i said above I have an Excel spread sheet querying it which gives me a nice summary of tthe bits i need to report back.

The other option is to use...
Forum: BES Admin Corner 08-24-2009, 04:31 AM
Replies: 7
Views: 1,899
Posted By DavidAdams
This implies a permissions issue on the mailbox....

This implies a permissions issue on the mailbox. Delete all etp.dat emails before trying again.

Also are you able to activate the device with a different SIM, ie is the SIM provisioned for...
Forum: BES Admin Corner 08-21-2009, 03:15 AM
Replies: 3
Views: 931
Posted By DavidAdams
I'll take an 8700 as well. :smile:

I'll take an 8700 as well. :smile:
Forum: BES Admin Corner 08-19-2009, 09:40 AM
Replies: 22
Views: 12,324
Posted By DavidAdams
I know i am on BES 4.1 and so things may be...

I know i am on BES 4.1 and so things may be different but I have an Excel spreadsheet querying the SQL to extract the details i need for this sort of thing.
Forum: BES Admin Corner 08-14-2009, 09:14 AM
Replies: 7
Views: 1,898
Posted By DavidAdams
I would guess audit purposes, of the show me the...

I would guess audit purposes, of the show me the when they joined and the associated approval for same.
Forum: BES Admin Corner 08-13-2009, 02:55 AM
Replies: 7
Views: 1,772
Posted By DavidAdams
Would backing up the BB, deleting the contacts,...

Would backing up the BB, deleting the contacts, allow time for the synch to happen and then restoring them do the job?
Forum: BES Admin Corner 08-11-2009, 02:49 AM
Replies: 6
Views: 1,410
Posted By DavidAdams
That is something we have explicitly banned in...

That is something we have explicitly banned in our AUP for email, the forwarding of mail to personal accounts.
Forum: BES Admin Corner 08-10-2009, 02:25 AM
Replies: 6
Views: 1,410
Posted By DavidAdams
And there is also the issue at the end of the day...

And there is also the issue at the end of the day of removing BES related info usually requiring a wipe of the device.
Forum: BES Admin Corner 08-10-2009, 02:22 AM
Replies: 12
Views: 2,005
Posted By DavidAdams
b and c are equally good its w, s x et al you...

b and c are equally good its w, s x et al you want to avoid. :smile:

personally i use either q or a.
Forum: BES Admin Corner 08-06-2009, 04:58 AM
Replies: 5
Views: 2,630
Posted By DavidAdams
Glad to have helped. That's why i use the single...

Glad to have helped.

That's why i use the single character, very difficult to get it wrong. :smile:

i also tend to use the LHS of a suretype key, again one less thing to muck up.
Forum: BES Admin Corner 08-06-2009, 04:40 AM
Replies: 5
Views: 2,630
Posted By DavidAdams
The password that is being looked for is the one...

The password that is being looked for is the one generated by the previous step and is in the users mail box.

Easiest way to do it is to right click the user and select "Set Activation Password",...
Forum: BES Admin Corner 07-13-2009, 08:07 AM
Replies: 4
Views: 484
Posted By DavidAdams
humbug, thanks for that, was what i expected. Oh...

humbug, thanks for that, was what i expected.

Oh well, a wee bit more to add to the idiots guide i am sending them with.
Forum: BES Admin Corner 07-13-2009, 06:35 AM
Replies: 6
Views: 565
Posted By DavidAdams
Have patience this board is "staffed" by...

Have patience this board is "staffed" by volunteers and most of them seem to be in the US and are thus still in bed. In any case only allowing 90 minutes for a response is a wee bit optimistic. ...
Forum: BES Admin Corner 07-13-2009, 06:32 AM
Replies: 4
Views: 484
Posted By DavidAdams
Hide when filed - policy setting

OK, I have searched high and low and cannot find if this can be acheived.

We have a BB which is departing these shores for our Hong Kong Office for our MIS guys to use in rotation when they are out...
Forum: BES Admin Corner 07-13-2009, 03:11 AM
Replies: 9
Views: 3,238
Posted By DavidAdams
I am using Excel to directly query the database...

I am using Excel to directly query the database itself, gives me an easily updated list of users without running the manager, which on my Vista PC means a second PC.
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