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Forum: General PlayBook Discussion 04-22-2011, 11:26 PM
Replies: 10
Views: 1,472
Posted By morser
Re: OS 1.0.1.1710 Available OTA

I went dark for about 5 seconds, red light, then power on.
This tablet is great!
Forum: Bluetooth Connection 11-09-2010, 10:44 AM
Replies: 84
Views: 174,949
Posted By morser
Wow it has been some time since I posted this...

Wow it has been some time since I posted this thread.

I now have a Windows 7 HP netbook 5103. It has a Broadcom 2070 Bluetooth radio.
I installed blackberry desktop software version 6 and...
Forum: BES Admin Corner 11-08-2010, 11:44 AM
Replies: 0
Views: 970
Posted By morser
Blackberry Alert Instance settings. Critical = all alerts?

Hello,

Exchange 2003 environment.
BES 5.0 SP1

On the Alert Instance page I have set the event level to "Critical". I then added an email address to receive the alerts and set its level to...
Forum: General 9800 Series Discussion - Torch 10-20-2010, 02:36 PM
Replies: 4
Views: 4,751
Posted By morser
Thanks much for the information. Simplified...

Thanks much for the information.

Simplified Browser yes, however having it default it to "auto" for our user base would be great, and an option to manually still specify path would be nice.

Case in...
Forum: General 9800 Series Discussion - Torch 10-18-2010, 05:57 PM
Replies: 4
Views: 4,751
Posted By morser
Where is Option to Switch Browser between Internet Browser / Blackerry Browser

Hello,

For BES users on previous device models, we had the ability to switch browser between Internet Browser and Blackberry Browser in the Browser Options. This let us use the MDS or the raw...
Forum: BES Admin Corner 09-21-2010, 11:42 AM
Replies: 6
Views: 2,116
Posted By morser
Problems running this command?

BES Exchange version 5.0.1.58
BUA tool manual is version SP1

So, I had problems wrapping what I wanted to do into a powershell command so I tried to change one user to a static mapping. The...
Forum: BES Admin Corner 09-20-2010, 03:20 PM
Replies: 6
Views: 2,116
Posted By morser
Thanks again for the guidance. With the above...

Thanks again for the guidance. With the above information and this manual, it...
Forum: BES Admin Corner 09-15-2010, 10:34 AM
Replies: 6
Views: 2,116
Posted By morser
Thanks. I went to respond yesterday but did not...

Thanks.
I went to respond yesterday but did not hit Post :(

Thank you for the posts, i will try these ideas shortly.

- What is the format required for the BAS creds in the command lines you spoke...
Forum: BES Admin Corner 09-14-2010, 10:12 AM
Replies: 6
Views: 2,116
Posted By morser
Is it possible to change the Blackberry Agent for many users at once?

Hello,

Exchange 2003 SP2
Blackberry Enterprise Server version 5.0.1

Hello.
We have quite a few users assigned to custom agents for one reason or another. we now want to assign many users to one...
Forum: BES Admin Corner 03-01-2010, 02:47 PM
Replies: 0
Views: 527
Posted By morser
Bes4.1x & Bes5x Same DB - Now Removing empty BES4.1x

Hello,

Exchange 2003 environment.

After successfully installing a new BES 5x server into our existing Blackberry database and moving all users over, we want to now remove the BES 4.0 server from...
Forum: BES Admin Corner 02-17-2010, 08:47 AM
Replies: 3
Views: 1,514
Posted By morser
thanks X14. What is the thinking behind using...

thanks X14.

What is the thinking behind using NA? Because that is where the server is? So, data bound for the Devices would travel through Rim's NA Network, pass to the BR network and get to the...
Forum: BES Admin Corner 02-17-2010, 08:25 AM
Replies: 3
Views: 1,514
Posted By morser
What SRP Address to use? For South American BES physically located in North America.

Hello,

In North America data center, we have an Exchange Server and BES servicing clients in South America.

Do you think I should be using the SRP Address for North America (specifically Canada -...
Forum: BES Admin Corner 01-25-2010, 02:54 PM
Replies: 0
Views: 4,086
Posted By morser
BES 5.0 - Create an Administrator User using a user from Sub Domain

Hello,

BES 5.0 MR3. Exchange 2003.

The BES server is in the root forest domain. When I use Blackberry Solution Management > Administrator User > Create an Administrator User to add an...
Forum: BES Admin Corner 01-15-2010, 12:40 PM
Replies: 1
Views: 594
Posted By morser
Is there a way to Identify who is using your SRP?

Hello,

Have have 4 SRPS. we went to use one that has been dormant for 5 or 6 months and it is in use. This SRP was from an acquired company.

Is there any way to identify who is using it? We...
Forum: BES Admin Corner 11-24-2009, 12:03 PM
Replies: 14
Views: 4,766
Posted By morser
I can finally report in after our upgrade. ...

I can finally report in after our upgrade. Performed a Phased upgrade and moved some users over to the new BES 5.0 with no issues.
This is great, as we are able to keep all the configuration...
Forum: BES Admin Corner 11-11-2009, 09:16 AM
Replies: 14
Views: 4,766
Posted By morser
Troykent, In testing I installed BES 5 onto a new...

Troykent, In testing I installed BES 5 onto a new server, joined ti to the bb domain and moved users over from BES 4.1 to BES 5.0. Every single device went through the EA process and hung, requiring...
Forum: BES Admin Corner 11-09-2009, 10:27 AM
Replies: 14
Views: 4,766
Posted By morser
Thanks for the results. Did anyone out there try...

Thanks for the results.

Did anyone out there try a phased upgrade? It is where you install a new BES 5.0 server and point it to your BES 4.0 database. Bes 4.0 users are not interrupted in this...
Forum: BES Admin Corner 11-09-2009, 10:06 AM
Replies: 2
Views: 1,331
Posted By morser
Hello, I know you can go from: BES 4x to BES...

Hello,
I know you can go from:
BES 4x to BES 5x
BES 5x to BES 4x

I ran into this when testing a BES 4x in development, and wanting to move users from production BES 4x server. The transporter would...
Forum: BES Admin Corner 11-03-2009, 12:29 PM
Replies: 14
Views: 4,766
Posted By morser
To clarify. A phased upgrade requires that the...

To clarify. A phased upgrade requires that the current BES be at 4.0 SP7 or 4.1 SP3.

Also, I mistakenly left out "Cutover" as an option for upgrade path.
Forum: BES Admin Corner 11-03-2009, 12:01 PM
Replies: 14
Views: 4,766
Posted By morser
What method did you use to seamlessly migrate from BES 4.x to BES 5.0?

Hello,
I'm weighing the options I have available to move the user base from BES 4x to BES 5 and possibly introducing High Availability. Would appreciate any comments on what path you took and any...
Forum: BES Admin Corner 09-30-2009, 07:47 AM
Replies: 0
Views: 1,642
Posted By morser
BES 5.0 Roles: Adding user to group without Edit A User Granted.

It appears you cannot create a role that allows an admin to add a user to a group without granting him the "Edit a User" which allows changes to other items of the user.

There should be an advanced...
Forum: BES Admin Corner 09-23-2009, 11:32 AM
Replies: 1
Views: 3,206
Posted By morser
BES 5 - Broke Blackberry Administration Service by tinkering with IIS certificates

Hello.

This is in our development environment so I could blow it away and start over but there must be a fix.

As you may know when you launch the BAS web interface it asks you to accept the invalid...
Forum: BES Admin Corner 09-23-2009, 11:16 AM
Replies: 4
Views: 2,359
Posted By morser
To close this thread, I ended not getting full...

To close this thread, I ended not getting full support from RIM on this because both my SRPs are not in the support contract we have with RIM.

I created a completely new environment to perform this...
Forum: BES Admin Corner 09-08-2009, 07:27 AM
Replies: 4
Views: 2,359
Posted By morser
slahm, I opened a support case and they...

slahm, I opened a support case and they mentioned this encryption as one of the first possible causes. Both my 4.1.6 server and 5.0 servers are set to 3DES/AEP so this may not be the problem. I am...
Forum: BES Admin Corner 09-04-2009, 11:08 AM
Replies: 4
Views: 2,359
Posted By morser
Moving Users during a Phased Upgrade 4.1.6 to 5.0 - EA hangs on all devices tested.

Performed a phased upgrade of BES 4.1.6 to BES 5.0 by moving users from old server to new (same db).

During move tests from 4.1.6 server to 5.0, my blackberry Enterprise Activation starts on the...
Forum: BES Admin Corner 08-12-2009, 11:22 AM
Replies: 11
Views: 5,595
Posted By morser
RIM KB article KB18549. apparently this happens...

RIM KB article KB18549.

apparently this happens randomly. RIM is patching it in the next release.

My RIM case number RQST00007514441 was opened for this issue.
Forum: BES Admin Corner 12-10-2008, 09:38 AM
Replies: 3
Views: 1,308
Posted By morser
Monitoring Web Surfing Traffic (BES)

Hello,

Our entire company uses a web monitoring appliance. Basically it is capable of matching IP addresses (and often the names) to where they go on the public internet. It is also capable of...
Forum: General BlackBerry Discussion 12-10-2008, 08:11 AM
Replies: 4
Views: 471
Posted By morser
Ask your Administrators who is the person...

Ask your Administrators who is the person receiving the BES Alerts. BES alerts are basically emails from the BES server when something happens or goes wrong. Sometimes it is a pain because I could...
Forum: RIM Software 12-09-2008, 12:24 PM
Replies: 0
Views: 613
Posted By morser
Blackberry Messenger not taking over emails.

Hello, Subject above was a bit hard to come up with.

Basically, I have a brand new 8120 on Rogers using BIS. Blackberry Messenger is installed. When a request to add the person as a contact comes...
Forum: General 8300 Series Discussion - Curve 10-08-2008, 02:16 PM
Replies: 5
Views: 918
Posted By morser
takeshi, (nice smiley btw), This AT&T user is IN...

takeshi, (nice smiley btw),

This AT&T user is IN Canada on the Rogers network, and the option is not there. :(
I would consider this international roaming no?
Forum: General 8300 Series Discussion - Curve 10-08-2008, 10:52 AM
Replies: 5
Views: 918
Posted By morser
"Network Selection Mode:" not visible on AT&T 8310

Hello,

On all the AT&T 8310 phone with latest version of software (app 4.2.2.170, package 312) the ability NETWORK SELECTION MODE is not visible. The SIM is an AT&T account.

We have some Rogers...
Forum: General 8300 Series Discussion - Curve 07-18-2008, 08:37 AM
Replies: 0
Views: 520
Posted By morser
Issues Using Rogers 8310 as a modem.

Hello,

I'm familiar with setting up the blackberry as an IP modem. I do it for many users here with 8700rs. When i had an 8700r I used it all the time. I could dial, start my VPN software for...
Forum: BES Admin Corner 03-31-2008, 01:49 PM
Replies: 3
Views: 960
Posted By morser
But CAN you push out ringtones from a BES server...

But CAN you push out ringtones from a BES server to specific users?

Just wondering. Searches on Blackberry.com and here didn't turn up much other than this thread.

I'm familiar with the other...
Forum: BES Admin Corner 03-28-2008, 09:33 AM
Replies: 2
Views: 669
Posted By morser
?

If I do a lookup of 'John Doe', to a non-windows LDAP server, i expected it to return something.

I guess I'm assuming that the LDAP standard has a set of attributes that are expected to be the...
Forum: BES Admin Corner 03-26-2008, 07:09 AM
Replies: 2
Views: 669
Posted By morser
Smile Has anyone gotten LDAP lookups to work off non-windows LDAP server?

Hello,
BES 4.14, Exchange.

From reading RIM's KBs on changing the lookup to use LDAP queries they don't specify that it's intended to work only with a Domain Controller with Global Catalog. But I...
Forum: BES Admin Corner 03-26-2008, 07:05 AM
Replies: 1
Views: 753
Posted By morser
iss01, were you trying to perform an LDAP query...

iss01, were you trying to perform an LDAP query to a Microsoft Windows Domain Controller with Global Catalog, or trying to query another LDAP type server (like Domino, Netscape, Unix).

I've...
Forum: BES Admin Corner 03-25-2008, 01:19 PM
Replies: 16
Views: 12,350
Posted By morser
Wow. Thank you very much. I wonder why it was...

Wow. Thank you very much.

I wonder why it was pulled.
Forum: BES Admin Corner 03-25-2008, 12:43 PM
Replies: 16
Views: 12,350
Posted By morser
I cannot find document KB14066 in the RIM...

I cannot find document KB14066 in the RIM knowledge base. Tried searching for just 14066 as well. If someone has a link can you please reply.
Forum: General Legacy Device Discussion 03-03-2008, 03:08 PM
Replies: 9
Views: 4,769
Posted By morser
Atari 7800 owner in original beaten up box with...

Atari 7800 owner in original beaten up box with most of the major games.
That was quite an era.
Forum: Hardware & Accessories 02-05-2008, 12:41 PM
Replies: 4
Views: 839
Posted By morser
more of a repair shop

Thanks, but that was more of a repair shop instead of accessories like cases, power adapters etc.

Thanks anyway.
Forum: Hardware & Accessories 02-05-2008, 09:47 AM
Replies: 4
Views: 839
Posted By morser
Know of a Canadian Online Store for Accessories?

Hello,

Just wondering if anyone knows of an online store in canada to order accessories.

I usually use Eaccess.com, but the shipping to Ontario is a killer. For example, i wanted a skin for a 8310...
Forum: BES Admin Corner 01-02-2008, 07:02 AM
Replies: 6
Views: 2,987
Posted By morser
This issue was resolved for me when i switched...

This issue was resolved for me when i switched from using an onboard Nvidea NIC to an Intel NIC. our server had 4 onboard NICS. I also verified that the firewall wasn't interfering with...
Forum: BES Admin Corner 10-03-2007, 04:47 PM
Replies: 6
Views: 2,987
Posted By morser
Yes!

Yes, i have those entries.

From time to time, some of my users are experiencing when they send an email from their berry, it sends sucessfully but after 1 or 2 minutes they get a red X.

I'm...
Forum: BES Admin Corner 07-24-2007, 01:38 PM
Replies: 1
Views: 1,771
Posted By morser
Permissions prevent the listing of administrators...

Permissions prevent the listing of administrators or changing administrator association to a newly selected role.

KB13035
BlackBerry Search Results...
Forum: BES Admin Corner 06-19-2007, 10:41 PM
Replies: 1
Views: 656
Posted By morser
Exclamation Would SBE run in any manner with 10 licenses, 36 used, -26 free?

The customer changed from eval to an SBE license not realizing they didn't have enough cals.

It wouldn't function at all right? not even 10 users?

Their best way is to upgrade to full, and get...
Forum: BES Admin Corner 01-25-2007, 06:25 AM
Replies: 6
Views: 8,820
Posted By morser
not at all. I had to move on. We didn't get a T...

not at all. I had to move on. We didn't get a T support package so i can't ask RIM tech. That was some time ago and since then i'm sure there are lots more error messages repeatedly....
Forum: BES Admin Corner 10-26-2006, 07:42 PM
Replies: 16
Views: 26,832
Posted By morser
well, THAT support article doesn't come up. ...

well, THAT support article doesn't come up. wrong number. but i know what D R T was trying to say with
"NO!"
So many threads on here about something so simple. the question is what bleeping...
Forum: BES Admin Corner 10-25-2006, 06:49 AM
Replies: 7
Views: 10,638
Posted By morser
i'm currently just using PERFMON, connecting to...

i'm currently just using PERFMON, connecting to the bes and watching the CPU, NIC traffic, 4 "Received/min" threads and the 4 "Sent/min" threads.
at least i know whether the emails are flowing and...
Forum: BlackBerry On Non-RIM Hardware 09-19-2006, 09:51 AM
Replies: 3
Views: 775
Posted By morser
What version BES (exch) needed to support Blackberry Connect?

Just wondering at what version did RIM throw in BES support for non-RIM devices?

A user is asking if his Treo with Blackberry Connect will work with our BES Server (4.0SP3HF5)
Forum: BES Admin Corner 09-15-2006, 01:29 PM
Replies: 16
Views: 26,832
Posted By morser
with over 100 users, how am i to determine the...

with over 100 users, how am i to determine the user that is causing calhelper.exe to max out the CPU.?
Showing results 1 to 50 of 119

 
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