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Forum: Rants and Raves Forum 06-28-2011, 01:35 PM
Replies: 16
Views: 6,714
Posted By Reins
Re: 4th Torch handset and still not working!

He wants me to go around to other areas and test phone. As I have already tried it in several postcodes with the same problem :( that seems like their job when they get the phone back! Any one else...
Forum: Rants and Raves Forum 06-28-2011, 01:33 PM
Replies: 16
Views: 6,714
Posted By Reins
Re: 4th Torch handset and still not working!

Well 5th handset has same problem! Orange chap on phone says escalated to level 2. he suggested its a network problem as there are several outtages in my area.
When we scanned for networks it throws...
Forum: Rants and Raves Forum 06-23-2011, 08:12 AM
Replies: 16
Views: 6,714
Posted By Reins
Re: 4th Torch handset and still not working!

Hmmm thanks but don't think that's it. - stick in Sim and then it activates? Orange shop spent a few days with different phones checking them out so I guess activation met their standards.
Forum: Rants and Raves Forum 06-23-2011, 08:10 AM
Replies: 16
Views: 6,714
Posted By Reins
Re: 4th Torch handset and still not working!

Huge thanks to you all much appreciated.
Forum: Rants and Raves Forum 06-22-2011, 04:32 PM
Replies: 16
Views: 6,714
Posted By Reins
Re: 4th Torch handset and still not working!

Okay, that's interesting.. so if the same thing happens with new handset I should get on to Orange re the network and get them to cancel the contract, which they have refused to do so far.
Forum: Rants and Raves Forum 06-22-2011, 04:17 PM
Replies: 16
Views: 6,714
Posted By Reins
Re: 4th Torch handset and still not working!

Yes, you probably are right. Thanks Matey.

They are now sending a new one out tomorrow mail delivery, saying that maybe the whole batch of phones at shop are defective. What test would you run?...
Forum: Rants and Raves Forum 06-22-2011, 04:03 PM
Replies: 16
Views: 6,714
Posted By Reins
Re: 4th Torch handset and still not working!

This problem on all of them. They verified speakers working in the shop. Call volume settings checked too. If I call cell from another cell or landline, the same thing happens, sometimes it works...
Forum: Rants and Raves Forum 06-22-2011, 03:56 PM
Replies: 16
Views: 6,714
Posted By Reins
Re: 4th Torch handset and still not working!

Did wonder - but my old Blackberry Curve works fine on same signal. Orange said might problem with 3g signal, but when I do online check it says 3g fine in my area for Orange .
Forum: Rants and Raves Forum 06-22-2011, 03:44 PM
Replies: 16
Views: 6,714
Posted By Reins
Re: 4th Torch handset and still not working!

Dear Forum,

Running 6.0 Bundle 1907 on BB Torch.

I can't hear incoming callers on handset mode or speakerphone mode. The caller can sometimes hear me on both modes and at other times can't/

...
Forum: Rants and Raves Forum 06-22-2011, 03:33 PM
Replies: 16
Views: 6,714
Posted By Reins
4th Torch handset and still not working!

Patience has gone - Blackberry Torch is absolute crap - Is anyone else having all their calls cutting out.. Orange tell me providing they keep supplying phones I cannot complain! Not their problem...
Forum: General 9800 Series Discussion - Torch 06-22-2011, 03:28 PM
Replies: 1
Views: 1,912
Posted By Reins
Can't hear callers intermittent break up

Help please - on my 4th Blackberry Torch handset in London in 3 weeks through Orange and each time intermittently I cannot hear callers and sometimes they cannot hear me.

Cannot believe it...
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