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Forum: BES Admin Corner 10-05-2009, 02:49 PM
Replies: 8
Views: 3,703
Posted By wren
are these particular users in question using...

are these particular users in question using local PST files in outlook?
Forum: BES Admin Corner 10-05-2009, 02:47 PM
Replies: 3
Views: 3,309
Posted By wren
when is this happening? is it only on device...

when is this happening? is it only on device startup?
Forum: BES Admin Corner 10-05-2009, 02:40 PM
Replies: 5
Views: 1,587
Posted By wren
it's not off the mail settings area. certificate...

it's not off the mail settings area. certificate search should be an icon off the main menu with s/mime loaded on the device now. as far as the desktop manager, i don't use that method personally,...
Forum: BES Admin Corner 10-05-2009, 12:32 PM
Replies: 4
Views: 4,192
Posted By wren
signatures *are* stored in...

signatures *are* stored in userconfig.autosignature...not sure why yours are not updating, but as far as i know, they are not stored anywhere else. did you give it some time to update? force a...
Forum: BES Admin Corner 10-05-2009, 12:05 PM
Replies: 5
Views: 1,587
Posted By wren
did you download the certificate on the device? ...

did you download the certificate on the device? use certifiacte search to query for LDAP server or use dekstop manager to synch cert.
Forum: BES Admin Corner 10-05-2009, 11:57 AM
Replies: 4
Views: 4,873
Posted By wren
1) try full UNC path instead of c:\dbbackup 2)...

1) try full UNC path instead of c:\dbbackup
2) forget username and password and just use -E for trusted connect

BlackberryDBBackup.exe -d BESmgmt -f \\<servername>\<shared folder> -E
Forum: BES Admin Corner 10-05-2009, 11:22 AM
Replies: 6
Views: 3,399
Posted By wren
there are 3rd party apps that i have seen,...

there are 3rd party apps that i have seen, however, i have never personally used them. AT&T locks down the tethered modem feature on their devices, forcing you pay $10 a month for tethered modem...
Forum: General 8300 Series Discussion - Curve 10-02-2009, 09:40 PM
Replies: 1
Views: 807
Posted By wren
not familiar with the specific phones you are...

not familiar with the specific phones you are talking about, but if they are the same model (ie. both 8310s or whatever) then the parts will be compatible. even with the 8300s, the only phones that...
Forum: BES Admin Corner 10-02-2009, 09:47 AM
Replies: 4
Views: 1,275
Posted By wren
Try sending him the default policy on BES. If...

Try sending him the default policy on BES. If that works, just change browser javascript to enable and see if that solves the problem.
Forum: General 8300 Series Discussion - Curve 10-01-2009, 03:27 PM
Replies: 3
Views: 1,417
Posted By wren
hmm, that's a new one for me. i assumed it was...

hmm, that's a new one for me. i assumed it was just a bad theme. but since it was working with the new theme...

you can try uninstalling BB messenger and re-installing via DM...sorry couldn't be...
Forum: BES Admin Corner 10-01-2009, 03:16 PM
Replies: 4
Views: 1,275
Posted By wren
did you check the policy applied to him? is...

did you check the policy applied to him? is javascript disabled under browser policies?
Forum: BES Admin Corner 10-01-2009, 03:13 PM
Replies: 5
Views: 1,625
Posted By wren
if you can get to command line and have access to...

if you can get to command line and have access to BES user admin tool, you can use the command -resend_service_book
Forum: BES Admin Corner 10-01-2009, 03:06 PM
Replies: 4
Views: 1,593
Posted By wren
lol...been there. i finally just implemented a...

lol...been there. i finally just implemented a 60 day auto delete on trash via GP to fight the trash filers...
Forum: BES Admin Corner 10-01-2009, 02:56 PM
Replies: 4
Views: 1,155
Posted By wren
re-send the mail to yourself...then file...

re-send the mail to yourself...then file appropriately. i know...it's a pain...
Forum: BES Admin Corner 10-01-2009, 02:54 PM
Replies: 6
Views: 1,456
Posted By wren
i assume since you are now implementing a BES...

i assume since you are now implementing a BES that your users were/are using BIS. make sure that you have notified your carrier that you need enterprise data plans, and tell them to make sure to do...
Forum: BES Admin Corner 10-01-2009, 02:46 PM
Replies: 1
Views: 1,379
Posted By wren
did you use the BESAdmin account to install?

did you use the BESAdmin account to install?
Forum: BES Admin Corner 10-01-2009, 02:42 PM
Replies: 5
Views: 1,587
Posted By wren
do you have S/MIME support on the device? if...

do you have S/MIME support on the device? if not, load it via desktop manager.
Forum: General 8300 Series Discussion - Curve 10-01-2009, 02:30 PM
Replies: 4
Views: 797
Posted By wren
if the low memory manager is deleting messages,...

if the low memory manager is deleting messages, it will do it chronologically. it will not make a distinction between received / sent. i don't think the low memory manager is the culprit.
Forum: General 8300 Series Discussion - Curve 10-01-2009, 02:27 PM
Replies: 3
Views: 1,417
Posted By wren
where did the theme come from? did you...

where did the theme come from? did you completely delete the theme?
Forum: General 8100 Series Discussion - Pearl 10-01-2009, 02:22 PM
Replies: 11
Views: 1,749
Posted By wren
hi, i'm getting a little confused who is who...

hi,

i'm getting a little confused who is who with what phone now...

but to the ORIGINAL POSTER, you stated you have an 8100, but you are using:
...
Forum: General 8300 Series Discussion - Curve 09-30-2009, 04:18 PM
Replies: 4
Views: 797
Posted By wren
do you have a filter in place? msgs, options,...

do you have a filter in place? msgs, options, email filters
Forum: General 8100 Series Discussion - Pearl 09-30-2009, 04:14 PM
Replies: 11
Views: 1,749
Posted By wren
run loader.exe directly instead of letting...

run loader.exe directly instead of letting desktop manager launch it

.\Program Files\Common Files\Research In Motion\AppLoader\Loader.exe
Forum: General 8300 Series Discussion - Curve 09-29-2009, 11:32 PM
Replies: 3
Views: 1,166
Posted By wren
i would not pull off the screen on any...

i would not pull off the screen on any curve...unless you have a complete front housing ready to go ;)
Forum: General 8300 Series Discussion - Curve 09-29-2009, 11:22 PM
Replies: 3
Views: 1,294
Posted By wren
no way to change factory splash screen. not even...

no way to change factory splash screen. not even through BES...
Forum: General 8100 Series Discussion - Pearl 09-29-2009, 11:18 PM
Replies: 11
Views: 1,749
Posted By wren
507 error is no OS i believe. bubbacluck is...

507 error is no OS i believe. bubbacluck is right, you have to remove the vendor file in order for desktop manager to being the OS install process. you will find this file in .\program files\common...
Forum: General 8100 Series Discussion - Pearl 09-29-2009, 11:10 PM
Replies: 2
Views: 1,617
Posted By wren
i'm sure you figured out that the assembly has to...

i'm sure you figured out that the assembly has to go in one certain way...there is a copper contact on the back that looks like a a circle with a rectangle attached to the bottom. just make sure the...
Forum: General 8100 Series Discussion - Pearl 09-29-2009, 11:09 PM
Replies: 1
Views: 1,074
Posted By wren
i can sell you one probably, check sig below and...

i can sell you one probably, check sig below and contact us page on website
Forum: BES Admin Corner 09-25-2009, 02:08 PM
Replies: 6
Views: 1,666
Posted By wren
again, just group up your users by OS and then...

again, just group up your users by OS and then apply restrictive IT policy to group and push policy when end-of-blackberry-world exploit appears...
Forum: General 8100 Series Discussion - Pearl 09-25-2009, 02:01 PM
Replies: 11
Views: 1,749
Posted By wren
did loader run and install OS?

did loader run and install OS?
Forum: General 8100 Series Discussion - Pearl 09-25-2009, 01:58 PM
Replies: 16
Views: 5,531
Posted By wren
are you looking for a software solution or...

are you looking for a software solution or something like water-cooled?
Forum: General 8100 Series Discussion - Pearl 09-25-2009, 01:54 PM
Replies: 5
Views: 2,559
Posted By wren
8800 series and 8300 series USB ports are...

8800 series and 8300 series USB ports are notoriously easy to damage and go bad. i've serviced so many out of warranty phones for this issue. however it absolutely IS covered under...
Forum: BlackBerry Themes 09-25-2009, 01:52 PM
Replies: 7
Views: 1,717
Posted By wren
pimpmyberry.com

pimpmyberry.com
Forum: General 8300 Series Discussion - Curve 09-25-2009, 01:49 PM
Replies: 6
Views: 1,779
Posted By wren
LOL. the things some salespeople say... ...

LOL. the things some salespeople say...

/smacks forehead
Forum: General 8300 Series Discussion - Curve 09-25-2009, 01:44 PM
Replies: 17
Views: 8,558
Posted By wren
opera mini and facebook will both have problems...

opera mini and facebook will both have problems with youtube in some situations...
Forum: General 8300 Series Discussion - Curve 09-25-2009, 01:37 PM
Replies: 2
Views: 1,111
Posted By wren
if you replaced the battery with a new one and...

if you replaced the battery with a new one and this is still happening, you have something that you proabably recently installed that is sucking too much juice. probably a persistent app that...
Forum: General 8300 Series Discussion - Curve 09-25-2009, 01:34 PM
Replies: 1
Views: 1,824
Posted By wren
are you using PST files? if so, you are probably...

are you using PST files? if so, you are probably hitting the limit of your PST filesize.
Forum: BES Admin Corner 09-25-2009, 01:20 PM
Replies: 6
Views: 3,166
Posted By wren
not unless you want to apply policies...

not unless you want to apply policies individually...
Forum: BES Admin Corner 09-25-2009, 01:19 PM
Replies: 3
Views: 999
Posted By wren
under synchrozie - configure - somewhere (sorry...

under synchrozie - configure - somewhere (sorry can't remember) there is a place where you can choose the PST file you want synch with. just get rid of that, and then it should just synch mail with...
Forum: BES Admin Corner 09-25-2009, 01:03 PM
Replies: 13
Views: 1,649
Posted By wren
yes you can. you can enter SBE keys straight...

yes you can. you can enter SBE keys straight into professional...even the ones that come with it. i've done it many times. there is no "professional" tier of key. professional will accept *ANY*...
Forum: BES Admin Corner 09-25-2009, 01:02 PM
Replies: 4
Views: 1,449
Posted By wren
then you have to lock down downloads like gmail,...

then you have to lock down downloads like gmail, hotmail, lock down installing apps via desktop manager...
Forum: BES Admin Corner 09-25-2009, 12:57 PM
Replies: 5
Views: 2,374
Posted By wren
i don't think you ever completed enterprise...

i don't think you ever completed enterprise activation. verify that you get through that 100% first...
Forum: BES Admin Corner 09-25-2009, 12:54 PM
Replies: 6
Views: 1,666
Posted By wren
i don't think there is a way you can do this...

i don't think there is a way you can do this through BES policy. what i would do is group up my users based on OS/device, then apply different policies based on group.
Forum: BES Admin Corner 09-25-2009, 12:51 PM
Replies: 13
Views: 1,649
Posted By wren
no. sbe licenses work on professional, you would...

no. sbe licenses work on professional, you would not lose any. however, the money that you have sunk into full BES would be lost, and you would be capped at 30 users. if it were me, i would upgrade...
Forum: BES Admin Corner 09-25-2009, 12:47 PM
Replies: 2
Views: 1,989
Posted By wren
sharepoint authentication is handled through IIS...

sharepoint authentication is handled through IIS authentication.
Forum: BES Admin Corner 09-25-2009, 12:31 PM
Replies: 5
Views: 2,644
Posted By wren
any add/change/delete regardless if made in...

any add/change/delete regardless if made in outlook or on bb will be synched.
Forum: BES Admin Corner 09-25-2009, 12:17 PM
Replies: 13
Views: 1,649
Posted By wren
no, your SBE licenses must be converted to full...

no, your SBE licenses must be converted to full BES licenses. i would suggest going to professional unless you see going above the professional 30 cap soon. then again, you've already shelled out...
Forum: General 8300 Series Discussion - Curve 06-27-2009, 09:42 AM
Replies: 11
Views: 2,665
Posted By wren
8310 will not have directconnect :(

8310 will not have directconnect :(
Forum: General 8300 Series Discussion - Curve 06-27-2009, 06:49 AM
Replies: 20
Views: 10,829
Posted By wren
grand central

grand central
Forum: General 8300 Series Discussion - Curve 06-27-2009, 06:41 AM
Replies: 3
Views: 1,666
Posted By wren
most likely either your battery contacts are...

most likely either your battery contacts are loose, or it is not properly soldered to the board. either way, your best bet is to return thephone if it is new...
Forum: General 8300 Series Discussion - Curve 06-27-2009, 06:39 AM
Replies: 11
Views: 2,665
Posted By wren
do you have an 8350i? if so go into direct...

do you have an 8350i? if so go into direct connect options, turn the speaker off, save, battery pull, go back and turn speaker back on, save.
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