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Forum: BES Admin Corner 10-26-2010, 08:59 PM
Replies: 1
Views: 1,467
Posted By kenjancef
New domain, old BES Express server

A client of mine had their main server die this past weekend, it was a file server that was also running Exchange, and was their main server (I know, not the best scenario, but...). So we had to...
Forum: BES Admin Corner 10-30-2009, 12:23 PM
Replies: 1
Views: 1,586
Posted By kenjancef
Need to turn off Wireless Calendar Sync... HELP!!!!!

Ok, I have an old BES (4.0.3.2), and The users need to sync with Public Calendars, so they have to connect their units to their computers to do the calendar sync.

Well I have 2 users on the BES that...
Forum: BES Admin Corner 08-25-2009, 11:53 AM
Replies: 2
Views: 798
Posted By kenjancef
Blackberry Professional/Windows Server 2003 64-bit/Exchange 2007

HELP!!!!

Well... I need some help... I did some searching, and THINK I found my answer, but wanted to ask again, just to make sure.

I have the BPS software, and I am about to build a new server. I...
Forum: RIM Software 03-19-2009, 09:02 PM
Replies: 0
Views: 589
Posted By kenjancef
DM 4.6 does not auto-sync

Just set up a new 8310 BB, activated on BES, uninstalled DM 4.2, installed 4.6. This user uses DM to sync a Public Calendar in Exchange. All works fine, but even with "Sync when connected.." or...
Forum: BES Admin Corner 02-25-2009, 02:05 PM
Replies: 1
Views: 545
Posted By kenjancef
IT Policy items not working

I am running BES 4.0.3.2, and I set 3 or 4 options in the Default IT Policy, and whe I look at the Policy settings in each user account, the settings I set are not shown. I try resending the Policy,...
Forum: BES Admin Corner 02-25-2009, 01:49 PM
Replies: 4
Views: 795
Posted By kenjancef
I am having a similar issue. I set up a new BB...

I am having a similar issue. I set up a new BB for a user, and they sync to a Public Folder calendar, and even though the device has wireless sync turned off for the calendar, every time I plug the...
Forum: BES Admin Corner 02-25-2009, 12:19 PM
Replies: 20
Views: 1,897
Posted By kenjancef
I manage a BB server in a corporation with 13...

I manage a BB server in a corporation with 13 users, and they ALL use Public Calendars. It is a pain in the butt!!! I have to use DTM with all of them, and a lot of times when I set up a new device...
Forum: BES Admin Corner 07-03-2008, 07:36 AM
Replies: 2
Views: 593
Posted By kenjancef
Updating device OS

I was wondering how to reactivate my Blackberry after doing an OS update on the unit. I assume that after wiping the unit and installing a new OS the unit needs to be reactivated.

Any help would be...
Forum: BES Admin Corner 05-30-2008, 06:30 AM
Replies: 1
Views: 700
Posted By kenjancef
Blackberry Professional Express and wireless carrier choice

I have already set up BES Professional for a few clients, and I will have to set it up for a client in a few weeks that have Blacberry units from different carriers (Sprint and AT&T).

When you...
Forum: BES Admin Corner 05-30-2008, 06:25 AM
Replies: 11
Views: 1,915
Posted By kenjancef
On Tuesday (5/27) I did a migration to a new BES...

On Tuesday (5/27) I did a migration to a new BES server for a client. They are running BES 4.0.3.2 in an Exchange SP2 environment. The migration was unbelievably smooth, I'm still shocked!

What we...
Forum: BES Admin Corner 05-20-2008, 07:26 PM
Replies: 2
Views: 582
Posted By kenjancef
New BES install, have old database, questions....

I am about to set up a new BES box for a client, and I have a couple of questions:

1. The old server is running 4.0.?? and we want to move the database. Now I am assuming (since I haven't checked...
Forum: BES Admin Corner 05-20-2008, 02:03 PM
Replies: 11
Views: 2,242
Posted By kenjancef
I'll make sure I tell my admin.... wait... it's...

I'll make sure I tell my admin.... wait... it's ME!!!

That is cool info, I will check it tonite, or if I can remote in. I try to keep my Deleted Items folder clean.

Again, thanks for the tip!


Ken
Forum: BES Admin Corner 05-16-2008, 07:58 AM
Replies: 11
Views: 2,242
Posted By kenjancef
I would think so... On the actual Blackberry...

I would think so... On the actual Blackberry units, do they have the "Hide Filed Messages" switch turned off? If so, then they will dissapear when moved to a new or different folder than the Inbox.
Forum: BES Admin Corner 05-16-2008, 07:41 AM
Replies: 11
Views: 2,242
Posted By kenjancef
Well, it actually works for me now. If I just hit...

Well, it actually works for me now. If I just hit "Delete" and not "Shift+Delete" it works. It takes a few minutes though. I didn't have to do anything on the server. I was doing the "Shift+Delete",...
Forum: BES Admin Corner 05-15-2008, 02:10 PM
Replies: 1
Views: 550
Posted By kenjancef
BES Professional install weird question, please help!!

Here is the setup:

Server 1: Windows 2003 server as Domain Controller
Server 2: Windows 2003 Server, no Domain Controller, with Exchange 2003 installed.

It seems I am having user permissions...
Forum: BES Admin Corner 04-30-2008, 06:44 PM
Replies: 5
Views: 630
Posted By kenjancef
Exchange 2003. It is with MSDE, not SQL. Thanks...

Exchange 2003.

It is with MSDE, not SQL.

Thanks again!!!!!!


Ken
Forum: BES Admin Corner 04-30-2008, 06:37 PM
Replies: 5
Views: 630
Posted By kenjancef
There are 11 users on the existing server. I...

There are 11 users on the existing server.

I assume that there is documentation on RIM's site about moving the database. Is it very difficult?

Also, thanks for the mega-quick reply!!!!


Ken
Forum: BES Admin Corner 04-30-2008, 06:33 PM
Replies: 5
Views: 630
Posted By kenjancef
BES upgrade question

I have a client that has a BES, and it is dying a slow death, and we want to replace it. The question is: this server has version 4.0.something, and I know the current is 4.1.5. We are plannig to...
Forum: BES Admin Corner 04-30-2008, 06:30 PM
Replies: 11
Views: 2,242
Posted By kenjancef
Email reconciliation question...

I have been running Blackberry Professional Express for about 3 weeks now, and all is well, except one nagging issue:

It seems that if I delete an email ffrom my Blackberry, it gets deleted from my...
Forum: BES Admin Corner 04-09-2008, 10:23 AM
Replies: 4
Views: 3,061
Posted By kenjancef
Thanks hdawg!! I have a few clients that can't...

Thanks hdawg!! I have a few clients that can't afford to have separate servers, so I am glad that RIM decided to have a version of BES that will run on the same server as Exchange. Actually, only...
Forum: BES Admin Corner 04-09-2008, 09:44 AM
Replies: 4
Views: 3,061
Posted By kenjancef
Thanks for the quick reply! I hate to repeat...

Thanks for the quick reply!

I hate to repeat what you just said, but just want to make sure I do it right.

I will have no problem logging on as "besadmin" to do my Blackberry stuff, and then...
Forum: BES Admin Corner 04-09-2008, 07:42 AM
Replies: 4
Views: 3,061
Posted By kenjancef
MAPI question on new BES Professional Express install

I just finished installing BES Pro 4.1.4 on my server, specs are Windows 2003 Server R2, Exchange 2003 SP2. I installed BES Pro on the same server as Exchange.

The question I have is: I am logged...
Forum: General Legacy Device Discussion 03-20-2008, 11:48 AM
Replies: 1
Views: 584
Posted By kenjancef
Dreaded "Keep Appointments" issue.. PLEASE HELP!!!

Ok, I have had this issue in the past: I have a client running BES 4.0....whatever, and the new crop of 8700's that they got would delete previous calendar entries after 30 days. The "keep...
Forum: General Legacy Device Discussion 02-01-2008, 12:50 PM
Replies: 5
Views: 649
Posted By kenjancef
Best way to set up a Blackberry...?

I am new to the 8830 from Sprint, but I have a client that has a BES with AT&T units. I am new to setting this up without BES.

So my question is: Without BES, what is the best way to set this up for...
Forum: General Legacy Device Discussion 01-25-2008, 11:32 AM
Replies: 0
Views: 500
Posted By kenjancef
Sprint AND Verizon Email rconcile help...

I have a Sprint 8800 and a client has a Verizon 8800 and we are both set up like this:

Exchange Server 2003 has the mailbox, and we are using Outlook 2003 to connect to Exchange, so there is a...
Forum: General Legacy Device Discussion 01-23-2008, 01:10 PM
Replies: 3
Views: 1,512
Posted By kenjancef
So should I update....?

I just got my Sprint 8830 yesterday and checked now, I have 4.2.2.123. Is there an advantage for this upgrade? I just spent the better part of last night and today installing and configuring.......
Forum: General Legacy Device Discussion 01-23-2008, 01:06 PM
Replies: 5
Views: 499
Posted By kenjancef
Got my 8830 yesterday!!!!

Got the Sprint version, since that's the provider I have. So far, it ROCKS!!! I got my Redirector working and getting all of my emails. Now just need to get a few ringtones from one of my old phones...
Forum: General Legacy Device Discussion 12-16-2007, 08:51 PM
Replies: 5
Views: 499
Posted By kenjancef
Awesome!!! Thanks for the reply. Will order it...

Awesome!!! Thanks for the reply. Will order it tomorrow!!


Ken(y)
Forum: General Legacy Device Discussion 12-16-2007, 08:38 PM
Replies: 5
Views: 499
Posted By kenjancef
Question Sprint 8830 dialing/keypad question

I am looking to upgrade to the 8830, but have a question, and I hope I make sense here....

I currently have a Treo 650, and one of my clients has this PBX phone system with a recording saying "type...
Forum: General 8100 Series Discussion - Pearl 05-29-2007, 08:02 PM
Replies: 19
Views: 4,906
Posted By kenjancef
Talking Possible solution for missing "Keep Appointments"...

First, here is the story:

(and forgive the length, but I need to start from the beginning...)

I have a user that has an 8800, and she uses Desktop Manager to sync a Public Calendar only, everything...
Forum: General BlackBerry Discussion 05-23-2007, 03:02 PM
Replies: 0
Views: 424
Posted By kenjancef
Thumbs up Possible solution for missing "Keep Appointments" setting...

First, here is the story:

(and forgive the length, but I need to start from the beginning...)

I have a user that has an 8800, and she uses Desktop Manager to sync a Public Calendar only, everything...
Forum: General 8100 Series Discussion - Pearl 05-17-2007, 10:06 PM
Replies: 6
Views: 675
Posted By kenjancef
I don't have it either, and according to the...

I don't have it either, and according to the 8800, that is the software installed, and I have NO "keep appointments" option.

Question: If I do a full sync, then change the Desktop manager to "Future...
Forum: General 8100 Series Discussion - Pearl 05-17-2007, 09:41 PM
Replies: 19
Views: 4,906
Posted By kenjancef
I don't have it either... and I NEED to get to...

I don't have it either... and I NEED to get to it. I even got a replacement 8800, and it's not on that one either!!!

Is it because it is connected to BES????

HELP!!!!!!!!
Forum: General Legacy Device Discussion 05-17-2007, 08:06 PM
Replies: 2
Views: 637
Posted By kenjancef
But I don't want Wireless Sync enabled because...

But I don't want Wireless Sync enabled because she is syncing with a Public Folder. You can't sync a Public Folder wirelessly. Should I turn on Wireless Sync anyway?


Ken
Forum: General Legacy Device Discussion 05-17-2007, 07:57 PM
Replies: 2
Views: 637
Posted By kenjancef
Angry 8800 Calendar sync issue.. HELP!!!

Setup:
BES 4.0.3.2, 11 users
Blackberry 8800 with most current OS
Blackberry Desktop manager 4.2SP1

I am having a major issue syncing a Public Calendar with an 8800. Every time I connect the device,...
Forum: Employer Job Postings 05-09-2007, 01:52 PM
Replies: 8
Views: 2,796
Posted By kenjancef
Don't think so, we have 2 or 3 others with...

Don't think so, we have 2 or 3 others with 8800's, and they have no problems. I called Tech Support, and they pretty much wanted ne to do what I had already done. I have a feeling it might be the...
Forum: Employer Job Postings 05-09-2007, 01:44 PM
Replies: 8
Views: 2,796
Posted By kenjancef
Thanks for the reply. Are you talking about the...

Thanks for the reply.

Are you talking about the setting that says "Future Items", "Past Items"... because I have it set to sync All Items. I never saw the Date Range setting there. ANd they are...
Forum: General BlackBerry Discussion 05-09-2007, 01:40 PM
Replies: 1
Views: 613
Posted By kenjancef
Angry 8800 Calendar sync deletion issue, HELP!!!

One user got an 8800 a few months ago, and she connect the unit to her PC and uses Desktop Manager to just sync her Public Calendar, everything else is OTA. The problem she is having is that it seems...
Forum: Employer Job Postings 05-09-2007, 12:46 PM
Replies: 8
Views: 2,796
Posted By kenjancef
One user got an 8800 a few months ago, and she...

One user got an 8800 a few months ago, and she connect the unit to her PC and uses Desktop Manager to just sync her Public Calendar, everything else is OTA. The problem she is having is that it seems...
Forum: Employer Job Postings 05-09-2007, 12:22 PM
Replies: 8
Views: 2,796
Posted By kenjancef
Blackberry technician needed in Boston...

Not sure if this is the proper forum to post this, but I have a client with 11 Blackberry units and one BES, and they are having problems with one of the units.

I need to know if there is/are any...
Forum: BES Admin Corner 12-08-2006, 06:45 AM
Replies: 2
Views: 969
Posted By kenjancef
I was using 4.0, but yesterday tried 4.1, and it...

I was using 4.0, but yesterday tried 4.1, and it still gave me fits. Went back to 4.0, and still had problems.

I'll try 4.2.0.10. Thanks for the tip.


Ken
Forum: BES Admin Corner 12-07-2006, 09:03 AM
Replies: 2
Views: 969
Posted By kenjancef
Public Folder Calendar Sync - HELP!!!!!!

Ok, this is driving me CRAZY!!!!!!!!!!!!!!!!!!!!

I have a BES 4.0, and 10 Blackberry 8700's connecting to it. This is the problem I am having:

I set up a user for a Blackberry, and I install...
Forum: BES Admin Corner 10-12-2006, 12:34 PM
Replies: 5
Views: 1,456
Posted By kenjancef
Activate Pearl on BES 4.0

I have a client that purchased the Pearl, and I can't activate it on BES. I would usually activate a Blackberry by plugging in the USB cable on the Blackberry server and assigning the device, but...
Forum: RIM Software 08-17-2006, 12:49 PM
Replies: 5
Views: 4,872
Posted By kenjancef
Thanks for the reply... We tried GFI Mail...

Thanks for the reply...

We tried GFI Mail Essentials, but it didn't work that well. Is there anything you suggest?

How about a client-side solution, since there are only 10 Blackberry users?


Ken
Forum: RIM Software 08-17-2006, 11:35 AM
Replies: 5
Views: 4,872
Posted By kenjancef
Exclamation Cached Exchange mode

I am the IT for a law firm, and we are running BES, and the users have Outlook 2003. I have been having numerous wireless sync errors, and all of the answers I can find point to turning off Cached...
Forum: BES Admin Corner 07-11-2006, 01:27 PM
Replies: 6
Views: 4,023
Posted By kenjancef
Ok, I will. Thanks again! Ken

Ok, I will.

Thanks again!


Ken
Forum: BES Admin Corner 07-11-2006, 11:55 AM
Replies: 6
Views: 4,023
Posted By kenjancef
I log on as Administrator, not the Blackberry...

I log on as Administrator, not the Blackberry user. But what's weird is that if I'm physically standing in front of the server, I log on as Administrator too, and it works fine, it's when I connect...
Forum: BES Admin Corner 07-07-2006, 12:56 PM
Replies: 6
Views: 4,023
Posted By kenjancef
Thanks for the reply. I will check it when I am...

Thanks for the reply. I will check it when I am in their office next. I have remote access to their BES via Remote Desktop, but every time I try to start the Server Manager, it asks to load an...
Forum: BES Admin Corner 07-06-2006, 02:41 PM
Replies: 6
Views: 4,023
Posted By kenjancef
Do NOT want Exch. Calendar wireless sync.. HELP!

I'm new here, and searched for about an hour but didn't seem to find an answer, so here goes...

I am an IT consultant for a law firm running Exchange 2003 and BES 4.0.37(?), and I have a HUGE issue:...
Forum: BES Admin Corner 07-06-2006, 02:00 PM
Replies: 8
Views: 7,911
Posted By kenjancef
Maybe the same issue....

Thank GOD I found this forum!!!!

Here's my situation: I have Exchange 2003 and BES 4.0.37 (I think). I have a mixed unit base (some old 7100's and new 8700c's) and my issue is that this is a law...
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