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Forum: BES Admin Corner 11-17-2011, 10:38 AM
Replies: 2
Views: 1,035
Posted By RadHaz75
Re: What is the minimum MR required for 5.0 BES to run Exchange 2010

Let me google that for you (http://bit.ly/vFJoYu)
Forum: BES Admin Corner 08-15-2011, 10:30 AM
Replies: 1
Views: 1,690
Posted By RadHaz75
Re: cannot make outgoing calls

have you tried looking at the it policy to see if the phone is disabled?
Forum: BES Admin Corner 08-05-2011, 01:19 PM
Replies: 7
Views: 5,107
Posted By RadHaz75
Re: BES Website login issue

why are you restarting IIS? BAS doesnt use IIS, it uses apache. if you have IIS installed that could be your issue.
Forum: BES Admin Corner 08-04-2011, 03:57 PM
Replies: 6
Views: 1,560
Posted By RadHaz75
Re: 8700c not displaying email (BES)

are the date and time correct? when new email arrives, it is time stamped from the device time.

for example, you activate a device with the time being 2 days behind. the device prepopulates with the...
Forum: BES Admin Corner 08-04-2011, 01:40 PM
Replies: 1
Views: 666
Posted By RadHaz75
Re: "Agents" issue..

More Messaging Agent Tweaks - Port3101.org : Your BES Connection (http://blog.port3101.org/hdawg/160-more-messaging-agent-tweaks.html)
Forum: BES Admin Corner 07-27-2011, 01:41 PM
Replies: 13
Views: 2,750
Posted By RadHaz75
Re: BlackBerrySyncServer.exe and ~100% Utilization

my bad, i meant MR3...

http://docs.blackberry.com/en/admin/deliverables/30923/BlackBerry_Enterprise_Server_for_Microsoft_Exchange-Maintenance_Release_Notes--1728397-0712042455-001-5.0.3-US.pdf
Forum: BES Admin Corner 07-26-2011, 10:21 AM
Replies: 13
Views: 2,750
Posted By RadHaz75
Re: BlackBerrySyncServer.exe and ~100% Utilization

looks like MR4 fixes this according to the release notes
Forum: BES Admin Corner 07-21-2011, 11:24 AM
Replies: 3
Views: 1,370
Posted By RadHaz75
Re: Exchange 2010 and BES5.0.3

why r u using the brk for SP2 when u have SP3 installed?

download the brk for SP3 and try again
Forum: BES Admin Corner 07-20-2011, 02:14 PM
Replies: 3
Views: 1,370
Posted By RadHaz75
Re: Exchange 2010 and BES5.0.3

try refreshing the company directory in BAS, waiting 10-15 mins and then trying again.

post the entire command you are trying to run using the admin too as well
Forum: BES Admin Corner 07-20-2011, 12:33 PM
Replies: 0
Views: 1,043
Posted By RadHaz75
Software Configurations and Missing Dependencies

I've had an issue crop up recently surrounding new BES users and application deployment via Software Configurations.

Specifically, when a new user who is assigned to a Software Configuration to...
Forum: BES Admin Corner 06-17-2011, 03:01 PM
Replies: 21
Views: 2,450
Posted By RadHaz75
Re: RIM Financial Outlook Dismal, 500,000 Playbooks Shipped

I don't mind the iPhone itself, but i hate iTunes and Apple's business practices in general. I know how to manage my music. i don't need you to do it for me. Just give me a drive when i plug the...
Forum: BES Admin Corner 06-08-2011, 11:41 AM
Replies: 2
Views: 1,218
Posted By RadHaz75
Re: Customizing BES 5 admin console?

that is already populated by default when u activate a device. are u referring to when u do a user search, showing the phone number in the results?
Forum: BES Admin Corner 05-30-2011, 03:55 PM
Replies: 5
Views: 3,396
Posted By RadHaz75
Re: BES 5.0.3 MR1 and OCS 2007 R2

you dont use the CWA address, you use the address of your front end pool. also, make sure the ports you specify in BAS are 5061 and 65061 for the listening port.

also for the cert, make sure the...
Forum: BES Admin Corner 05-17-2011, 09:10 AM
Replies: 14
Views: 2,839
Posted By RadHaz75
Re: Stuck "Pending internal event processes"

also, if you have bas in multiple sites, this can occur if the latency is above 20ms. jboss is gets really cranky with any kind of latency. i had this exact issue and basically have to keep one of my...
Forum: BES Admin Corner 04-28-2011, 07:58 AM
Replies: 4
Views: 1,616
Posted By RadHaz75
Re: Accessing BAS from ipad or iphone

i tried it on the ipad while vpn'ed in and it complained about the bas cert, and wouldnt take me to the page, even though the cert was created by our internal ca which is trusted by verisign.

it...
Forum: BES Admin Corner 04-20-2011, 07:12 PM
Replies: 3
Views: 3,281
Posted By RadHaz75
Re: BES 5.0.2, mixed Exchange 2007/2010 and 3 "Errors"

install sp3 mr1.

also, do you have the latest mapi/cdo (6.5.8211.0)?

Download details: Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1...
Forum: BES Admin Corner 04-19-2011, 10:34 AM
Replies: 4
Views: 1,931
Posted By RadHaz75
Re: after 5.0.3 upgarde BAS console slow

my bas is on a standalone physical server. i do have these hotfixes installed so i'll try removing them and see what happens.
Forum: BES Admin Corner 04-18-2011, 09:12 PM
Replies: 4
Views: 1,931
Posted By RadHaz75
Re: after 5.0.3 upgarde BAS console slow

i have it on a pretty beefy server and i noticed it's pretty slow at times too. 6 minutes to log in or search for a user sometimes, others its fine. it was not like this in SP2.
Forum: BES Admin Corner 04-13-2011, 04:40 PM
Replies: 8
Views: 2,628
Posted By RadHaz75
Re: And again: GAL sync

not possible. think about companies with hundreds of thousands of users. thats a massive amount of data.

not to mention devices that can't do voice and data at the same time, how is it going to...
Forum: BES Admin Corner 04-13-2011, 04:36 PM
Replies: 16
Views: 5,112
Posted By RadHaz75
Re: Connection Problems to Microsoft Exchange

follow these instructions on updating mapi and cdo, specifically the part about recreating the mapi profile...

KB15779-How to install or upgrade the Microsoft Exchange Server MAPI Client and...
Forum: BES Admin Corner 03-11-2011, 09:36 AM
Replies: 2
Views: 2,396
Posted By RadHaz75
Re: Outlook must be set to TentativelyAccept for Blackberry Users

its 2 fold, by default the processmeetingsfromexternal setting on exchange 2010 is set to false. although they show as text on the bb, they will show correctly as requests in outlook because outlook...
Forum: BES Admin Corner 03-11-2011, 09:28 AM
Replies: 4
Views: 959
Posted By RadHaz75
Re: Black Berry Enterprise Server 5.0 - where to know the following information pleas

not sure about the notes stuff cause i run exchange, but the SP is the 3rd number in your BES version, so you are running 5.0.2 which is 5.0 SP2. you can definitely see what specific SP (or MR)...
Forum: BES Admin Corner 12-14-2010, 09:00 AM
Replies: 3
Views: 1,265
Posted By RadHaz75
Re: Required application cannot be deleted after migration to other server

i have a ticket open with RIM right now for a similar issue. we have an app deployed as required. we are trying to deploy an updated version of the app to those users however it is failing. after...
Forum: BES Admin Corner 12-09-2010, 02:40 PM
Replies: 6
Views: 2,216
Posted By RadHaz75
Re: Enbaled Single Sign-On on BES 5.0.2

that article finally got me set stright. i had been trying off and on for months to get it working. the part that rims documentation is not clear about is that the account needs to REPLACE the one...
Forum: BES Admin Corner 11-30-2010, 12:23 PM
Replies: 7
Views: 4,382
Posted By RadHaz75
Re: Exchange 2003 with BES 4.1.4 and exchange 2010 coexistence

:oops:i was ahhh, sick. and drunk... and playing basketball when i answered/
Forum: BES Admin Corner 11-27-2010, 11:40 AM
Replies: 7
Views: 4,382
Posted By RadHaz75
Re: Exchange 2003 with BES 4.1.4 and exchange 2010 coexistence

you should be fine. it doesn't matter where the mail routes through. what matters is where the !besadmin and user mailboxes reside.

bes 4.1 is not compatible with e2010 so before u migrate anyone...
Forum: BES Admin Corner 10-28-2010, 05:27 PM
Replies: 2
Views: 604
Posted By RadHaz75
it could be possible by writing a sql query that...

it could be possible by writing a sql query that queries the sql db directly to look for devices with service books that contain an @ symbol and [CMIME] (since the bis service books are usually named...
Forum: BES Admin Corner 10-24-2010, 08:36 PM
Replies: 9
Views: 9,506
Posted By RadHaz75
if any task that is not ready to deliver is...

if any task that is not ready to deliver is dependent on another pending task, then it will list that task number in one of the columns in the search results, then just search for that task id. dont...
Forum: BES Admin Corner 10-21-2010, 11:39 AM
Replies: 9
Views: 9,506
Posted By RadHaz75
usually things are not ready to deliver because...

usually things are not ready to deliver because of dependent tasks that have not yet been marked as complete (or failed). any of those tasks that say not ready to deliver probably has a dependent...
Forum: BES Admin Corner 10-20-2010, 07:52 PM
Replies: 7
Views: 787
Posted By RadHaz75
instead of saying "shouldn't be" check and be...

instead of saying "shouldn't be" check and be certain. send message headers only should be set to false. its under the email settings of the bes server
Forum: BES Admin Corner 10-20-2010, 03:46 PM
Replies: 9
Views: 3,399
Posted By RadHaz75
you need to run the command USING an account with...

you need to run the command USING an account with domain admin rights (such as yours if you have it) AGAINST the !besadmin account.

as previously stated the !besadmin account should not be a domain...
Forum: BES Admin Corner 10-19-2010, 08:04 PM
Replies: 9
Views: 3,399
Posted By RadHaz75
it looks like the account you are trying to make...

it looks like the account you are trying to make the changes with doesn't have the rights to make the changes (e.g. INSUFF_ACCESS_RIGHTS). try assigning the perms with an account that is domain admin.
Forum: BES Admin Corner 10-07-2010, 01:46 PM
Replies: 1
Views: 1,299
Posted By RadHaz75
on a failed sent message from a blackberry. open...

on a failed sent message from a blackberry. open it scroll up and provide what it says next to status.
Forum: BES Admin Corner 10-07-2010, 10:49 AM
Replies: 14
Views: 1,619
Posted By RadHaz75
well thats a novel idea!

well thats a novel idea!
Forum: Beta You Than Me 10-06-2010, 08:06 AM
Replies: 102
Views: 10,234
Posted By RadHaz75
did that, didnt do anything, so i threw it in the...

did that, didnt do anything, so i threw it in the charger and went to bed. this morning, i tried to play a video just to see if it worked, it stuttered for a few seconds (the sound stuttered, the...
Forum: Beta You Than Me 10-05-2010, 08:14 PM
Replies: 102
Views: 10,234
Posted By RadHaz75
i have no sounds through the speakerphone,...

i have no sounds through the speakerphone, including alerts, music and videos. works fine through headphones.
Forum: BES Admin Corner 10-04-2010, 10:35 AM
Replies: 4
Views: 1,057
Posted By RadHaz75
what version of exchange? whats the ping times...

what version of exchange? whats the ping times from the BES to exchange servers?

if you look through the messaging agent logs on the BES, do you see anything about delayed notifications?
Forum: BES Admin Corner 10-01-2010, 03:36 PM
Replies: 6
Views: 1,003
Posted By RadHaz75
i do monthly cleanups, anyone who hasnt contacted...

i do monthly cleanups, anyone who hasnt contacted our server in 30 days gets booted. if they just had their device off i dont see it as that big of a deal to readd and activate them again. plus they...
Forum: BES Admin Corner 09-29-2010, 07:24 PM
Replies: 64
Views: 35,237
Posted By RadHaz75
does it go away if you restart the dispatcher and...

does it go away if you restart the dispatcher and controller? if so how long does it work normally for?

what version of mapi and cdo do you ahve installed? what version of exchange?
Forum: BES Admin Corner 09-29-2010, 07:17 PM
Replies: 2
Views: 809
Posted By RadHaz75
radio issue on the device. you could try wiping...

radio issue on the device. you could try wiping and ea'ing it again or upgrading the handheld code if there is one available. however i find usually when this happens the device needs replace cause...
Forum: BES Admin Corner 09-27-2010, 11:09 AM
Replies: 8
Views: 825
Posted By RadHaz75
(y)

(y)
Forum: BES Admin Corner 09-27-2010, 10:22 AM
Replies: 8
Views: 825
Posted By RadHaz75
have you updated your device.xml and vendor.xml...

have you updated your device.xml and vendor.xml files on the bes?
Forum: BES Admin Corner 09-24-2010, 02:29 PM
Replies: 0
Views: 605
Posted By RadHaz75
Resend IT Policy via BUA 5.0.2?

Obviously you can assign someone to a new IT policy via the BUA 5.0.2, but I can't find anything in the documentation for resending an IT policy.

Anyone know if it's possible? Maybe just...
Forum: BES Admin Corner 09-23-2010, 03:38 PM
Replies: 15
Views: 1,957
Posted By RadHaz75
for anyone that does proceed, if yu have your cas...

for anyone that does proceed, if yu have your cas array behind a hw load balancer and you limit the ports, this setting moved from a config file to a reg key on the cas servers. we forgot that and...
Forum: BES Admin Corner 09-23-2010, 02:10 PM
Replies: 4
Views: 2,491
Posted By RadHaz75
was an EA password set? they expire after you u...

was an EA password set? they expire after you u complete an EA or after a defined set of time, 48 hours by default. this is also different than the security password used to lock your device.
Forum: Beta You Than Me 09-19-2010, 11:25 AM
Replies: 115
Views: 11,500
Posted By RadHaz75
i noticed this as well. other than that the only...

i noticed this as well. other than that the only other issue i notice is sometimes some sluggishness with the gestures. going from the day to day in the calendar takes a few swipes as well as...
Forum: BES Admin Corner 09-14-2010, 02:28 PM
Replies: 6
Views: 1,981
Posted By RadHaz75
i'll one up you (given he wants to assign all to...

i'll one up you (given he wants to assign all to 1 agent)..

C:\BRK is the location of BESUserAdminClient.exe (and subsequently my input file). technically you could copy the .exe, .dlls and .config...
Forum: BES Admin Corner 09-14-2010, 10:14 AM
Replies: 6
Views: 1,981
Posted By RadHaz75
i believe you can do it with the BUA tool, and...

i believe you can do it with the BUA tool, and then you script that do it for all users in vb or powershell.

ive scripted in powershell (nice and neat 1 line including reading the users from a txt...
Forum: BES Admin Corner 09-02-2010, 11:38 AM
Replies: 11
Views: 946
Posted By RadHaz75
open a command prompt and navigate to the folder...

open a command prompt and navigate to the folder with the bes setup, in there should be a tools folder. run the IEMSTest.exe. it will prompt you for the mapi profile to use then ask for a user to...
Forum: BES Admin Corner 08-26-2010, 09:32 AM
Replies: 26
Views: 9,489
Posted By RadHaz75
does anyone have 5.0 sp2 and still have this...

does anyone have 5.0 sp2 and still have this issue. this is listed as a fixed issue in sp2 and sounds similar to what has been discussed in this thread...

When the BlackBerry® Controller stopped, it...
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