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Search: Posts Made By: rbodri
Forum: BES Admin Corner 04-24-2012, 11:55 AM
Replies: 8
Views: 1,967
Posted By rbodri
Re: Out of office

Really no one can help me about my request, or give me an idea?
Forum: BES Admin Corner 04-23-2012, 07:48 AM
Replies: 8
Views: 1,967
Posted By rbodri
Out of office

Hello @ all,

I face the problem that Out Of Office isn't synchronized between Outlook and Blackberry.

Even if Out of Office is set in Outlook or Blackberry.
After 20 min and reconcile now, the...
Forum: BES Admin Corner 04-18-2012, 07:27 AM
Replies: 1
Views: 1,043
Posted By rbodri
Export Blackberry Monitoring configuration

Hello @ all,

I have the following situation:

> BES 5.0.3 MR6

> We move our SQL database to a SQL cluster
> We have two BES server in our environment
> We have on Blackberry Administration Server...
Forum: BES Admin Corner 04-18-2012, 07:22 AM
Replies: 2
Views: 3,741
Posted By rbodri
Re: Meeting request send as normal email

Thank you a lot for your help.

I've read this article and we will improve the changes.

thank you
Forum: BES Admin Corner 04-17-2012, 08:50 AM
Replies: 2
Views: 3,741
Posted By rbodri
Meeting request send as normal email

Hello,

We have calendar problems:
When sending a meeting request, the mail doesn’t arrive as meeting request on Blackberry but only as normal mail.
Unable to accept or decline a meeting.
This is for...
Forum: BES Admin Corner 03-30-2012, 08:37 AM
Replies: 2
Views: 1,149
Posted By rbodri
Re: BES doesn't comunicate when Exchange changes to secondray cluster

thank you for your reply.

here the method:

Cluster with Continuous Replication.
SRDF-CE replication.
Itxxx8217;s a EMC˛ technology

thank you in advance for your help
Forum: BES Admin Corner 03-30-2012, 07:29 AM
Replies: 2
Views: 1,149
Posted By rbodri
BES doesn't comunicate when Exchange changes to secondray cluster

Hello @ all,

we face the following problem.

Environment:
BES 5.0.3 MR5
Exchange 2003 SP2
2 Exchange Server on physical server
1 virtual instance that makes the exchange failover
BES MAPI points...
Forum: BES Admin Corner 11-17-2011, 08:13 AM
Replies: 5
Views: 2,639
Posted By rbodri
Re: Exporting IT Policy

If you copy IT Policy in BAS is not my question.

We want to export them and show in Excel what values are set or not.

Is that possible with a query?
Forum: BES Admin Corner 11-17-2011, 08:04 AM
Replies: 5
Views: 2,639
Posted By rbodri
Re: Exporting IT Policy

Thanks for the reply.

Is to view an evaluation of the IT Policy.
When changes have been done.
Forum: BES Admin Corner 11-17-2011, 03:59 AM
Replies: 5
Views: 2,639
Posted By rbodri
Exporting IT Policy

hi @ all,

I work for an enterprise as integrator of the Blackberry solution for a provider.

I have the following question:

We want to export IT Policy settings on a BES 5.0.3:

> We don't want to...
Forum: BES Admin Corner 11-10-2011, 06:37 AM
Replies: 4
Views: 1,917
Posted By rbodri
GPS location

Hi @ all,

I make Support for a provider.

A customer of us asks me, if it is possible to track the position of a Blackberry user via Blackberry Enterprise Server.

I use this forum opportunity,...
Forum: BES Admin Corner 10-20-2011, 06:30 AM
Replies: 1
Views: 1,029
Posted By rbodri
After Gmail contact synchronization, Desktop contact doesn't synchronize

hello @all,

i am administrator of our internal BES.

A user did the following on his BES activated Blackberry:
> He created a BIS gmail account
> After that he activated contact synchronization for...
Forum: BES Admin Corner 02-15-2011, 03:14 AM
Replies: 12
Views: 7,912
Posted By rbodri
Re: BES problem "Still handled by desktop"

Does the ETP.dat message passes through a Anti Spam or Anti Virus?
If this is the case you have to check that the ETP.dat message isn't tagged, because in this case the BES won't retrieve the message...
Forum: BES Admin Corner 02-15-2011, 03:05 AM
Replies: 1
Views: 1,116
Posted By rbodri
Upgrade from BES express 5.0.2 to Full BES 5.0.2

Hello @ all,

We face the following situation:

A customer is running a BES express 5.0.2, but we want to upgrade to Full BES 5.0.2 version

What is the procedure to make?
What we have to ask our...
Forum: BES Admin Corner 12-06-2010, 02:33 AM
Replies: 1
Views: 1,677
Posted By rbodri
Only header sent to Blackberry

Hi guys,

how are you?

I face the following problem:

Environment:
BES 5.0.2
Exchange 2010 SP 1
Blackberry 9800 vers 6.x
Forum: BES Admin Corner 11-15-2010, 07:12 AM
Replies: 2
Views: 958
Posted By rbodri
Re: No synchronization with Blackberry after Outlook is closed-Desktop Manager activa

No one faced this problem before?

Thank you in advance.

cordially
Forum: BES Admin Corner 11-12-2010, 03:05 AM
Replies: 2
Views: 958
Posted By rbodri
No synchronization with Blackberry after Outlook is closed-Desktop Manager activation

Hello people,

I got the following problem with a customer:

Steps I did:
> Added user on BES
> Set activation password
> Wireless activation didn't pass
> Desktop Manager activation > OK > Status...
Forum: BES Admin Corner 07-22-2010, 03:58 AM
Replies: 4
Views: 1,619
Posted By rbodri
I'll ask him that. after that I give you...

I'll ask him that.

after that I give you feed-back
Forum: BES Admin Corner 07-22-2010, 03:53 AM
Replies: 4
Views: 1,619
Posted By rbodri
Yes everything is enabled on BES. 9700...

Yes everything is enabled on BES.
9700 5.0.593
OTA > Lotus Notes
Wired Desktop Manager > Outlook

When synching with Outlook he swiches the wireless synchronization off, does the synchronization and...
Forum: BES Admin Corner 07-22-2010, 03:07 AM
Replies: 4
Views: 1,619
Posted By rbodri
Enterprise activation restarts after synchronizing with Desktop Manager

Hello Blackberry friends,

I face a problem with a customer that is activated on BES with Lotus Notes.
The contact synchronization is ok.
Also he wants the contacts from his Outlook on his...
Forum: General BlackBerry Discussion 02-17-2010, 06:59 AM
Replies: 3
Views: 1,116
Posted By rbodri
It didn't help Re-installation of Desktop Manager...

It didn't help
Re-installation of Desktop Manager > No
FixMapi.exe > No
Clear database > No
Is asked him to perfom a wipe handheld
If that doesn't help, I will propose to recreate an Outlook profile
Forum: General BlackBerry Discussion 02-17-2010, 06:15 AM
Replies: 3
Views: 1,116
Posted By rbodri
I'll try that out and keep you informed Thanks...

I'll try that out and keep you informed

Thanks in advance
Forum: General BlackBerry Discussion 02-16-2010, 07:50 AM
Replies: 3
Views: 1,116
Posted By rbodri
Desktop Synch Problem

Hello,
I'm part of a support team for a provider.
A customer has the following Problem.

He has a 9700 (Soft ver 5.0) and Desktop Manager 5.0.1.

Calendar synch > OK
Tasks synch > OK
Memo synch >...
Forum: BES Admin Corner 02-12-2010, 03:20 AM
Replies: 8
Views: 2,319
Posted By rbodri
Unable to turn it on. Is is in grey and unable...

Unable to turn it on.

Is is in grey and unable to change the option.

More help please
Forum: BES Admin Corner 02-11-2010, 10:25 AM
Replies: 8
Views: 2,319
Posted By rbodri
Exclamation Wireless Calendar not synchronized after enterprise activation

Hello all,

I have the following problem with a customer.

After an enterprise activation every worked fine, only the calendar synchronization didn't work.
He checked the Option Wireless...
Forum: BES Admin Corner 01-13-2010, 10:07 AM
Replies: 0
Views: 502
Posted By rbodri
MDS: No BB Browser available after activation

Hello Team,
How are you?

I got the following problem with one of our customer, I hope you can help.

They got a BES 5.0 with MDS service.
All Services are running, also MDS service.

How can I...
Forum: BES Admin Corner 08-13-2009, 02:32 AM
Replies: 0
Views: 861
Posted By rbodri
Lightbulb No contact synch on Enterprise activation

Hello,

I got a problem that a customer is unable to synchronize his contacts.

It's a Lotus Notes 8.0.

During Enterprise Activation I found the following in the synchronization log:

Notes...
Forum: BES Admin Corner 07-31-2009, 09:49 AM
Replies: 1
Views: 1,161
Posted By rbodri
Found the solution I had to push the service...

Found the solution

I had to push the service books again on the Blackberry
Forum: BES Admin Corner 07-31-2009, 06:16 AM
Replies: 1
Views: 1,161
Posted By rbodri
Problem with redudancy server- Wifi connection

We host for our customer LFG - Luxembourg Financial Group, his BlackBerry Enterprise Server infrastructure. This installation contains 3 servers: 2 BES sharing a common license + 1 BES Router, all of...
Forum: BES Admin Corner 06-25-2009, 06:49 AM
Replies: 4
Views: 1,388
Posted By rbodri
Thank you for your help

Thank you for your help
Forum: BES Admin Corner 06-25-2009, 04:11 AM
Replies: 4
Views: 1,388
Posted By rbodri
Thanks for the fast reply. In the documentation...

Thanks for the fast reply.

In the documentation of the 5.0?
And under which point?
Do I find this doc in the knowledgebase?
Forum: BES Admin Corner 06-25-2009, 03:36 AM
Replies: 4
Views: 1,388
Posted By rbodri
Post Upgrade from 4.1.6 to 5.0

Hello,

i make support for a person making the following.

-he has a BES server 4.1.6 and wants to upgrade to 5.0
-he i using a SQL DB on SQL server 2005

My question is, if it is possible to...
Forum: General BlackBerry Discussion 06-25-2009, 02:42 AM
Replies: 0
Views: 480
Posted By rbodri
Exclamation Status reconciliaition problem (read/unread)

We make support for a customer.

He has +- 20 users and with one user he has the problem, that when the mail is read on the Blackberry or in the Outlook, it takes a long time (+-12 hours)

The...
Forum: BES Admin Corner 11-06-2008, 02:08 AM
Replies: 4
Views: 575
Posted By rbodri
Thank you for the replies

Thank you for the replies
Forum: BES Admin Corner 11-04-2008, 10:18 AM
Replies: 4
Views: 575
Posted By rbodri
Question Using Lotus Notes 7 and Microsoft Exchange 2003 on 1 BES?

Hello,

I want to ask, if it is possible to connect on 1 BES a Lotus Notes 7 and a Microsoft Exchange 2003 server?
So that you can choose the users from the different servers in the Blackberry...
Forum: BES Admin Corner 06-18-2008, 06:01 AM
Replies: 4
Views: 1,075
Posted By rbodri
Hi penguin, the customer confirmed me, that the...

Hi penguin,

the customer confirmed me, that the timeout is still on 1 hour on the Blackberry and said that the Blackberry is locked after +- 10 minutes

cordially,
Ronny
Forum: BES Admin Corner 06-18-2008, 05:37 AM
Replies: 4
Views: 1,075
Posted By rbodri
Thank you I'll check this with the customer,...

Thank you

I'll check this with the customer, I'll keep you informed.

cordially,
Ronny
Forum: BES Admin Corner 06-18-2008, 05:05 AM
Replies: 4
Views: 1,075
Posted By rbodri
Cool Security Policy: TimeOut Problem

Hello,

we set up a security policy on our BES.
Also we require, that users have to enter a security password.
We changed the usual timeout to 1 hour.

So far so good, but 2 of our users have the...
Forum: BES Admin Corner 11-30-2007, 05:18 AM
Replies: 1
Views: 3,418
Posted By rbodri
Cannot open state database for user <Username> (File does not exist 0x0103)

Hello,

After adding the user on the Blackberry Manager, I got the following error message in the Lotus Domino Server log:

Cannot open state database for user <Username> (File does not exist...
Forum: General BlackBerry Discussion 11-30-2007, 05:11 AM
Replies: 0
Views: 566
Posted By rbodri
Cannot open state database for user <Username> (File does not exist 0x0103)

Hello,

After adding the user on the Blackberry Manager, I got the following error message in the Lotus Domino Server log:

Cannot open state database for user <Username> (File does not exist...
Forum: BES Admin Corner 04-30-2007, 03:23 AM
Replies: 2
Views: 644
Posted By rbodri
BES 4.1.3. and Exchange 5.5

Hello,

Is it possible to use BES 4.1.3. with Exchange 5.5 or are there problems?
Forum: BES Admin Corner 12-22-2006, 06:17 AM
Replies: 5
Views: 1,183
Posted By rbodri
Permissions

hello guys you were right, I looked up the permissions and I forgot one

sorry
Forum: General BlackBerry Discussion 12-22-2006, 05:07 AM
Replies: 1
Views: 644
Posted By rbodri
Sync problem with mail

hello,

I got the problem, if I delete a mail in my Outlook, the mail is not deleted from my BB. (8707)

On the Blackberry the Reconciliation Option is set to DELETE MB & BB and on conflicts Mailbox...
Forum: BES Admin Corner 11-21-2006, 08:40 AM
Replies: 5
Views: 1,183
Posted By rbodri
Yes, I did. The problem is that I can't do an...

Yes, I did.

The problem is that I can't do an Entreprise Activation.

Not wireless and not via usb.
Forum: General BlackBerry Discussion 11-21-2006, 08:00 AM
Replies: 1
Views: 495
Posted By rbodri
Exchange 5.5 and BES V4.1

hello @ all,

I want to ask you if there is a problem between Exchange 5.5 and BES V4.1, because an installed system doesn't work.

cordially,
rbodri
Forum: BES Admin Corner 11-21-2006, 07:47 AM
Replies: 5
Views: 1,183
Posted By rbodri
Exchange 5.5 and BES V4.1

hello @ all,

I want to ask you if there is a problem between Exchange 5.5 and BES V4.1, because an installed system doesn't work.

cordially,
rbodri
Forum: General Legacy Device Discussion 01-10-2006, 06:26 AM
Replies: 0
Views: 483
Posted By rbodri
Forum: General BlackBerry Discussion 01-04-2006, 04:42 AM
Replies: 1
Views: 580
Posted By rbodri
7100 is just ringing 3 times

which properties are wrong, that my blackberry rings just 3 times?
Forum: General Legacy Device Discussion 01-03-2006, 09:15 AM
Replies: 0
Views: 475
Posted By rbodri
Data rate of GPRS connection on 7290

A customer got a 7290, before he has had a GSM P910i.

And on the blackberry 7290 is slower than on the GSM P910i. How is this possible?
Forum: General BlackBerry Discussion 12-28-2005, 08:07 AM
Replies: 0
Views: 613
Posted By rbodri
Bluetooth => Error 411

When customer etablishes a bluetooth connection, the blackberry, a 7100v fell down after a duration of 30 minutes and "ERROR 411" is displayed on the screen
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